App-Connect for Your Volkswagen California Van Fourth Generation (2024-2025)

Or: connect the Infotainment system as a client to theWi-  
Fi  
hotspot of a mobile device .  
Wi-Fi pairing via QR code  
The Wi-Fi  
connection can also be established by scanning the corresponding QR Code.  
Prerequisites  
The Wi-Fi  
hotspot of the Infotainment system is activated.  
A suitable application for scanningQR Code  
s is installed on the mobile device.  
1. Tap HOME  
Or: tap MENU  
Wi-Fi.  
Wi-Fi.  
2. Tap Quick connection with Infotainment system.  
3. Scan the QR Code  
on the Infotainment system screen with the mobile device.  
The mobile device is connected as a client to theWi-Fi  
hotspot of the Infotainment system.  
While the Infotainment system is in theWi-  
Fi  
settings menu, the wireless charging function is deactivated. Wireless charging is activated again once you leave the  
Settings menu.  
With older mobile devices, it may be the case that the functions are restricted or do not work. Ensure that you  
are using the latest software version for your mobile device.  
Introduction  
Volkswagen App-Connect, referred to as App-Connect below, enables the user to display and operate content and  
functions from the mobile telephone on the Infotainment system screen.  
For this, the mobile telephone must be connected to the Infotainment system using aUSB  
interface with data transfer function.  
Some technologies can also be accessed wirelessly usingApp-Connect Wireless via the Bluetooth interface and aWi-  
Fi  
connection.  
The following technologies may be available:  
Apple CarPlay.  
Depending on the equipment, it can also be used wirelessly viaApp-Connect Wireless.  
Android Auto.  
Depending on the equipment, it can also be used wirelessly viaApp-Connect Wireless.  
The availability of App-Connect technologies depends on the country concerned and may vary according to the  
mobile telephone used.  
Apple CarPlay and Android Auto are technologies operated by third parties and made available to Volkswagen AG.  
Volkswagen AG is not responsible if these technologies are terminated, discontinued or deactivated during the  
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service life of the vehicle.  
For further information, please visit the Volkswagen Commercial Vehicles website.  
WARNING  
Using apps while the vehicle is in motion can distract you from the road. Accidents and injuries can occur if the  
driver is distracted.  
Always drive with your full attention and responsibly.  
Only use apps and functions when the vehicle is stationary.  
WARNING  
Using apps that are inappropriate or used incorrectly can cause damage to the vehicle, accidents or serious injury.  
Protect the mobile telephone and its apps from misuse.  
NOTICE  
Volkswagen Commercial Vehicles is not responsible for damage to the vehicle caused by poor quality or faulty apps,  
insufficient programming of apps, insufficient network strength or loss of data during transmission or by misuse of  
the mobile telephones.  
Wireless function of App-Connect after crossing a border (App-Connect Wireless)  
When you cross the border into countries that have different permitted radio frequencies than in your own country  
for the operation of App Connect (App Connect Wireless)/Wi-Fi  
, please note the following:  
App-Connect Wireless is restricted or not possible at all due to legal regulations. This may be indicated by a  
message displayed on the Infotainment system.  
App-Connect Wireless must be disabled due to legal requirements. TheWi-Fi  
hotspot must be deactivated.  
Operation of App-Connect functions with a cable connection is not affected by this restriction, and these functions  
can still be used.  
Opening the App-Connect main menu  
Navigation to the App-Connect main menu depends on the Infotainment system used.  
1. Tap HOME  
Or: Tap MENU  
Or: Press APP.  
.
.
Setting up App-Connect Wireless  
The mobile telephone must be paired with the Infotainment system before you can useApp-Connect Wireless.  
Connecting a mobile telephone for the first time  
1. Unlock the mobile telephone.  
2. Switch onWi-Fi  
reception and Bluetooth on the mobile telephone.  
3. Connect the mobile telephone to the Infotainment system using aUSB  
cable or Bluetooth.  
4. Call up the App-Connect main menu if it does not appear automatically.  
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5. Select the mobile telephone and the desired technology.  
6. Confirm any authorisation prompts on the mobile telephone to give the Infotainment system the necessary  
permissions.  
7. Disconnect the USB  
connection and connect to the Infotainment system again using Wi-Fi or Bluetooth.  
App-Connect Wireless is set up. The pairing is completed In future, the connected mobile telephone will also be  
able to use Wireless App-Connect without a USB  
connection.  
If pop-up menus are rejected during the connection process,Wireless App-Connect will not be available. In this case,  
Volkswagen Commercial Vehicles recommends deleting the mobile telephones in both the device settings and on the  
Infotainment system and restarting the connection process.  
Wireless App-Connect may not be supported by all  
technologies.  
Applications (apps)  
App-Connect allows content from Volkswagen apps and third-party apps on mobile telephones to be shown on the  
Infotainment system screen.  
There may be problems with compatibility with third party apps.  
Apps, their use and the necessary mobile network connection may be subject to charges.  
A wide range of apps may be available and they may depend on the vehicle and country. The content, scope and  
providers of apps can vary. Some apps also depend on availability of services offered by third parties.  
We are unable to guarantee that the available apps can be run on all mobile telephones and all operating systems.  
Apps offered by Volkswagen can be changed, discontinued, deactivated, reactivated and expanded without prior  
notice.  
Only certified apps can be used when driving so that the driver is not distracted.  
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App-Connect symbols and settings  
The symbols can differ in appearance depending on the Infotainment system.  
Show more information.  
Open the App-Connect settings menu.  
Select Apple CarPlay technology.  
Select Android Auto technology.  
Setting options in the settings menu  
The settings options depend on the device.  
Mobile devices:  
Open device manager.  
Activate data transfer for VW apps:  
Data transfer for Volkswagen apps is activated.  
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Apple CarPlay  
Prerequisites  
The iPhone must supportApple CarPlay™.  
Voice control (Siri) must be activated on the iPhone.  
Apple CarPlay™ must be activated in the iPhone settings, with no restrictions.  
If Apple CarPlay™ Wireless(wireless use) is not possible, the iPhone must be connected to the Infotainment system  
via a USB  
port. Only USB ports with data transfer capability are suitable for usingApple CarPlay.  
The USB  
cable used must be an original cable from Apple.  
Apple CarPlay Wireless (wireless use): Bluetooth and Wi-Fi  
must also be activated on the iPhone.  
The availability of the technologies is country-specific and may  
vary.  
Information on technical requirements, compatible iPhones, certified apps and availability can be found on  
the Volkswagen and Apple CarPlay™ websites, and is also available from your Volkswagen Commercial  
Vehicles dealership.  
Establishing a connection  
Follow the instructions on the Infotainment system screen and the display on the iPhone when establishing a  
connection for the first time.  
The display of the function buttons on the screen may vary.  
Prerequisite  
The prerequisites for usingApple CarPlay must be fulfilled.  
1. Tap MENU App-Connect  
Or: Press APP.  
.
2. Tap Apple CarPlay to set up a connection with the iPhone.  
Terminating the connection  
The display of the function buttons on the screen may vary.  
1. To open the App Connect main menu inApple CarPlay mode, tap  
2. Tap to terminate the active connection.  
.
Things to note  
Please note the following points during an activeApple CarPlay connection:  
It is not possible to connect theiPhone to the Infotainment system via Bluetooth.  
An active Bluetooth connection between the iPhone and the Infotainment system will be ended automatically.  
When an iPhone is connected to the Infotainment system viaApple CarPlay, the phone functions can only be used  
via Apple CarPlay.  
The connected iPhone cannot be used as a media device in theMedia main menu.  
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It is not possible to use theApple CarPlay™ navigation at the same time as the internal navigation system. The last  
route guidance to be started terminates the previously active one.  
Depending on the Infotainment system used, the instrument cluster display shows information about telephone  
mode.  
Depending on the Infotainment system and navigation app you are using, turning instructions may be shown on  
the instrument cluster display.  
Depending on the multifunction steering wheel fitted, you can use it to accept or reject incoming calls or end a  
telephone call.  
Starting the voice control function  
The voice control function depends on the vehicle equipment level.  
1. Tap briefly to start voice control on the Infotainment system.  
Or: Tap and hold to start voice control (Siri) on the connected iPhone.  
The availability of the technologies is country-specific and may  
vary.  
Information on technical requirements, compatible iPhones, certified apps and availability can be found on  
the Volkswagen Commercial Vehicles and Apple CarPlay websites, and is also available from your Volkswagen  
Commercial Vehicles dealership.  
Android Auto  
Prerequisites for the use ofAndroid Auto  
The mobile telephone – referred to below as smartphone – must supportAndroid Auto.  
An Android Auto app must be installed on the smartphone.  
The smartphone must be connected to the Infotainment system via aUSB  
connection with data transfer function. Android Auto Wireless is an exception to this.  
The USB  
cable used must be an original cable from the smartphone manufacturer.  
Android Auto Wireless: Bluetooth and Wi-Fi  
must also be activated on the smartphone.  
Establishing a connection  
Follow the instructions on the Infotainment system screen and the display on the smartphone when establishing a  
connection for the first time.  
The prerequisites for usingAndroid Auto must be met.  
1. Tap MENU App-Connect  
.
Or: Press APP to access the App-Connect main menu.  
Android  
2. Tap Auto  
to set up a connection with the smartphone.  
Terminating the connection  
1. Tap Back to Volkswagen or Exitin Android Auto mode to access theApp-Connect main menu.  
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2. Tap to terminate the active connection.  
Things to note  
The following points apply when anAndroid Auto connection is active:  
An active Android Auto device can also be connected simultaneously to the Infotainment system via Bluetooth (HFP  
profile).  
Telephone functions are possible viaAndroid Auto. If the Android Auto device is connected to the Infotainment  
system via Bluetooth at the same time, the telephone function on the Infotainment system can also be used.  
An active Android Auto device cannot be used as a media device in theMedia main menu.  
It is not possible to use theAndroid Auto navigation at the same time as the internal navigation system. The last  
route guidance to be started terminates the previously active one.  
You can view information about telephone mode in the instrument cluster display.  
Depending on the Infotainment system and navigation app you are using, turning instructions may be shown on  
the instrument cluster display.  
You can accept or reject incoming calls or end a telephone call via a multifunction steering wheel.  
Starting the voice control function  
1. Tap VOICE or briefly to start voice control on the Infotainment system.  
Or: Tap and hold to start voice control on the connected smartphone.  
The availability of the technologies is country-specific and may  
vary.  
Information on technical requirements, compatible smartphones, certified apps and availability can be found  
on the Volkswagen Commercial Vehicles and Android Auto websites, and is also available from your  
Volkswagen Commercial Vehicles dealership.  
Stowing a load  
Loads must be secured taking into account country-specific road traffic regulations and any other applicable country-  
specific regulations. Always observe legal requirements.  
You can transport a load in the load compartment or on the load area, on a trailer and on a roof load carrier .  
Stowing a load securely  
Always distribute any loads in the vehicle as evenly as possible.  
Always stow loads and heavy objects in the load compartment and place them as far forwards as possible→  
If necessary, increase the size of the load compartment by removing the seats.  
Observe gross axle weight ratings and the gross vehicle weight rating .  
.
Secure items in the load compartment to the fastening rings using suitable lashing, retaining and securing straps  
(→ Luggage compartment equipment).  
Also stow small objects safely.  
If necessary, fold back the rear seat backrest and engage it securely.  
If necessary, adjust the headlight range.  
Adjust the tyre pressure to suit the load. Observe the tyre pressure sticker (→ Tyre pressure).  
If necessary, adapt the tyre monitoring system to the new load level.  
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