Get Infotainment system Guide for Volkswagen California Van Fourth Generation (2024-2025)

Introduction

About this chapter

The Infotainment system is supplied in different versions. These differ with respect to the available functions,

labelling and functions of the Infotainment buttons as well as the layout of the controls.

This section applies to all unit versions.

The functions listed below may be available for all Infotainment systems.

The functions and settings of the Infotainment system depend on the equipment and are not available in all

countries.

Before using the unit for the first time

Please note the following points before using the Infotainment system for the first time so that you can make full use

of the available functions and settings:

—Observe the safety instructions (→ General information on Infotainment system).

—Read this section and familiarise yourself with how to use the Infotainment system.

—Reset the Infotainment system to its factory settings (→ Settings) (→ Settings for Infotainment system).

—Find your favourite radio stations, also referred to as “stations” below, and store them to station buttons or

memory locations for quick access .

—Use only suitable audio sources and data media (→ Media).

—Use current map data for the navigation system (→ Navigation).

—Pair a mobile telephone with the Infotainment system to make calls using the mobile phone interface (→ Mobile

phone interface).

—Depending on the country, register withWe Connect to use the corresponding services.

Other applicable documents

In addition to this manual, please observe the following documents when using this Infotainment system and its

components:

—Supplements in the vehicle wallet of your vehicle.

—The operating instructions for the mobile telephone or audio sources.

—The operating instructions for external data media, audio sources and playback devices.

—Instructions for any Infotainment accessories subsequently installed or additionally used.

—Digital manual in the Infotainment system(if available).

Activating functions

The Infotainment system may be subsequently upgraded to perform functions that were not yet activated or

available at the time of delivery from the factory.

Your Volkswagen Commercial Vehicles dealership will be able to give you information on whether and which

functions can be activated in your Infotainment system.

If additional functions are enabled following vehicle manufacture, this chapter and other chapter in the

vehicle wallet regarding the functions in question may contain different or incomplete descriptions.

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Safety information

Before using the Infotainment system for the first time, please read and observe the following safety notes so that

you are aware of dangers to yourself and others and of how these dangers can be avoided:

—Read through this manual carefully.

—Some functions may contain links to websites that are operated by third parties. Volkswagen AG does not assume

ownership of the third-party websites that are reached via links and is not responsible for their content.

—Some functions may contain information supplied by third parties. Volkswagen AG is not responsible for external

information being correct, up-to-date and complete, or for any infringement of third-party rights.

—The radio stations and the owners of the data media and audio sources are responsible for the content provided.

—Mobile, GPS

and radio signals can be impaired by multi-storey car parks, garages, underpasses, tunnels, tall buildings,

mountains, valleys, and other electrical devices such as battery chargers.

—Films or metal-coated stickers on the antenna and windows can interfere with radio reception.

—Read and follow the appropriate operating manuals of the respective manufacturer when using mobile telephones,

data media, external devices, external audio and media sources.

WARNING

The Infotainment system central computer is networked with the control units installed in the vehicle. Therefore,

improper repair or improper removal and installation of the central computer increases the risk of accidents and

injuries.

● Never replace the central computer with a used central computer taken from an end-of-life vehicle or a recycling

facility.

● Only have the central computer removed, installed or repaired by a specialist company qualified to perform this

work.

WARNING

The factory-fitted radio with integrated hardware is networked with the control units installed in the vehicle.

Therefore, improper repair or improper removal and installation of the radio increases the risk of accidents and

injuries.

● Never replace the radio with a used radio from end-of-life vehicles or a recycling source.

● Only have the radio removed, installed or repaired by a suitably qualified workshop.

WARNING

Accidents and injuries can occur if the driver is distracted. Reading information on the screen, operating the

Infotainment system, and connecting, inserting or removing data media or audio sources while the vehicle is in

motion can distract you from the road and cause accidents.

● Always drive with your full attention and responsibly.

WARNING

Unfavourable light conditions and a damaged or soiled screen may result in displays and information not being read

or not being read correctly from the screen.

● Displays and information on the screen must never cause you to take any safety risks. Always drive with your full

attention and responsibly.

WARNING

If the volume is too high, you may not hear acoustic signals from outside the vehicle. Excess volume can also

damage your hearing. This is the case even if you are only exposed to high volumes for short periods.

● Set the volume so that you can still always hear acoustic signals from outside the vehicle(e.g. emergency service

sirens).

WARNING

The volume level may suddenly change when you switch the audio or media source or connect a new source.

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● Reduce the volume before switching the audio or media source or connecting a new source.

WARNING

The following conditions can lead to situations where emergency calls, telephone calls and data transmission are

not possible or are interrupted:

● If your current location is in an area with no or insufficient mobile communications andGPS

reception.

●

● If you are in an area with sufficient mobile communications andGPS

reception but the telecommunications provider's mobile network is out of order or is not available.

●

● If the components in the vehicle required for emergency calls, telephone calls and data transmission are

damaged, not working or do not have sufficient electrical power.

● If the rechargeable battery in the mobile telephone is flat or has insufficient charge level.

WARNING

Radio stations can transmit catastrophe and danger warnings. The following conditions can prevent these warnings

from being received or output:

● If your current location is in an area with no or insufficient radio reception.

● If you are in an area with adequate radio reception, but the frequency bands of the radio stations are subject to

interference or are not available.

● If the loudspeakers and the components required for radio reception in the vehicle are damaged, not working or

do not have a sufficient power supply.

● When the Infotainment system is switched off.

WARNING

In some countries and on some mobile networks, a call for assistance or an emergency call can be made only under

the following conditions:

● A mobile telephone with unlockedSIM

card and sufficient call credit is connected to the mobile phone interface of the vehicle.

●

● There is sufficient network coverage.

WARNING

If mobile telephones or two-way radios that are not connected to an external aerial are used, electromagnetic

radiation in the vehicle could exceed limit values and thus be a health hazard for drivers and other vehicle

occupants. This also applies to external aerials which have not been correctly installed.

● Maintain a minimum distance of 20 centimetres(around 8 in) between the antenna of a mobile telephone and an

active medical implant, such as a pacemaker, as mobile telephones may adversely affect their functioning.

● Do not carry an operational mobile telephone close to or directly over an active medical implant(e.g. in a breast

pocket).

● Switch off mobile telephones immediately if you suspect they may be interfering with an active medical implant

or any other medical device.

WARNING

Mobile telephones, external devices and accessories in the vehicle that are not properly secured can be flung though

the vehicle interior and cause injuries in the event of a sudden driving or braking manoeuvre or in the event of an

accident.

● Safely secure or stow any mobile devices and accessories outside the deployment zone of the airbags.

● Arrange the cables for external devices and audio sources so that they do not obstruct the driver.

WARNING

Driving recommendations and traffic symbols displayed by the navigation system may differ from the current traffic

situation.

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● Road signs, traffic signals, traffic regulations and local conditions have priority over the recommendations and

displays provided by the navigation system.

● Adapt your speed and driving style to the current visibility, weather and road or traffic conditions.

● Certain events can make the originally planned driving time and route to the destination considerably longer or

make navigation there temporarily impossible, e.g. due to a road being closed.

WARNING

Read and follow the appropriate operating manuals of the respective manufacturer when using mobile telephones,

data media, external devices, external audio and media sources.

WARNING

Route the wires for external devices and audio sources so that they do not obstruct the driver.

WARNING

Switch off mobile telephones in areas where there is a risk of explosion!

WARNING

The centre armrest can obstruct the driver's arm movements. This can cause accidents and severe injuries.

● Always keep the stowage compartment in the centre armrest closed while the vehicle is in motion.

NOTICE

The radiation produced by the mobile telephone when switched on may interfere with sensitive technical and

medical equipment, possibly resulting in malfunction or damage to the equipment.

● Always switch off your mobile telephone in areas where special regulations apply and when the use of mobile

devices is forbidden.

NOTICE

Setting the volume too high and playing tracks too loudly or with excess distortion can damage the speakers.

● Choose the volume setting so that the loudspeakers are not damaged.

NOTICE

Your mobile telephone must always be switched off in areas where special regulations apply and when the use of

mobile telephones is forbidden. The radiation produced by the mobile telephone when switched on may interfere

with sensitive technical and medical equipment, possibly resulting in malfunction or damage to the equipment.

NOTICE

Insertion of objects, incorrect insertion or insertion of data media with the incorrect shape or size can damage the

media drives and the unit.

● When inserting a data medium, make sure it is correctly positioned.

● Insert only suitable data media in the corresponding media drives.

● Applying force may damage the locking mechanism in theSD

card slot.

●

● When inserting and removingSD

cards, always hold them at right angles to the front of the unit and do not tilt them.

●

● Always remove SD

cards horizontally and at right angles to the front of the device and without tilting them, as this can cause

damage.

●

NOTICE

Foreign bodies and liquids adhering to a data medium can damage the media drives and the Infotainment system.

● Do not affix stickers or other similar items to the data medium. Stickers may peel off and damage the media

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drive.

● Do not use printable data media. Coatings and prints may peel off and damage the media drive.

● Use only SD

cards that are undamaged, dry, clean and suitable.

●

Notes on use

—The Infotainment system needs a few seconds for a complete system start and does not respond to inputs during

this time. During system start-up, only the rear view camera image can be displayed.

—The Infotainment system must start up completely before all displays are available and before it is possible to

execute functions. The duration of a system start depends on the functional scope of the Infotainment system and

can also take longer than usual particularly at low and high temperatures.

—When using the Infotainment system and the corresponding accessories, such as a headset or headphones, please

observe the country-specific regulations and legal requirements.

—To ensure that the Infotainment system works, it is important to make sure the system is switched on and that,

where applicable, the correct date and time are set in the vehicle.

—A missing function button on the screen does not constitute a fault in the unit; it reflects the equipment that is

available in the country in question.

—Not all listed function buttons and functions may be available due to the device software used in your country. A

missing Infotainment button or function button on the screen does not mean that the device is faulty.

—Some of the functions and settings of the Infotainment system are available only when the vehicle is stationary. In

some countries, the selector lever must additionally be in parking position N or P. This is not a malfunction, but

simply a legal requirement.

—In some countries there may be restrictions on using Bluetooth® devices. Information is available from the local

authorities.

—Switch on the ignition before switching the Infotainment system back on if the 12-volt vehicle battery has been

disconnected.

—If settings are modified, displays on the screen may vary and the Infotainment system may behave differently from

the description in this manual in some cases.

—The Infotainment system switches off automatically when the engine is switched off and when the charge level of

the 12-volt vehicle battery is low.

—In some vehicles equipped with the Park Distance Control, the volume of the current audio source is automatically

lowered when the reverse gear is engaged. It is possible to adjust the volume reduction .

—Information about the software and the licence conditions is stored in the Infotainment system:Setup Copyright.

—If you sell your vehicle or loan it to somebody else, make sure that all the stored data, files and settings are deleted

and that the external SD

card, external audio sources and data media are removed where applicable.

—Some Infotainment functions require an active We Connect user account for the vehicle and an Internet

connection. The data transfer may not be restricted when the functions are used.

—The Infotainment system is fixed permanently to the vehicle and marked with a security code, depending on the

unit and country. It therefore cannot be used in another vehicle (→ General information on Infotainment system).

—In order to ensure that the functionality of the system is not impaired, have any repairs or modifications to the

Infotainment system performed only by a suitably qualified workshop.

—High speeds, poor weather and poor road conditions, loud noise levels, also outside the vehicle, and network

quality may impair telephone calls in the vehicle.

—Repairs and modifications to the Infotainment system should be carried out only by a suitably qualified workshop.

—Using a mobile telephone in the vehicle may cause noise from the vehicle speakers.

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—Briefly pressing the buttons lightly or touching the touchscreen is sufficient to operate the Infotainment system.

Brands, licences, copyright law

More information may be available in the Infotainment system.

Brands and licences

Certain terms in this manual are accompanied by the ® or ™ symbol. These symbols are used to indicate trademarks

and registered brands. However, the absence of these symbols does not constitute a waiver of the rights concerning

any term.

Other product designations are registered trademarks or trademarks of the respective legal owner.

—Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby

Laboratories.

—Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of

Dolby Laboratories.

—All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at

(US) or (Canada). All fees, content and features are subject to change. Satellite

and steaming lineups may vary. SiriusXM, Pandora and all related logos are trademarks of Sirius XM Radio Inc. and

—HD Radio Technology manufactured under license from iBiquity Digital Corporation. U.S. and Foreign Patents. For

patents see HD Radio, Artist Experience, and the HD, HD Radio, and “ARC” logos are

registered trademarks or trademarks of iBiquity Digital Corporation in the United States and/or other countries.

Apple Music is a trademark of Apple Inc.

SPOTIFY and the Spotify logo are registered trademarks of Spotify AB. Compatible vehicle and Spotify Premium

subscription are required, if available.

—Android Auto™ is a certified trademark of Google Inc.

—Apple CarPlay™ is a certified trademark of Apple Inc.

—Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.

—iPod®, iPad® and iPhone® are trademarks of Apple Inc.

—MirrorLink® and the MirrorLink® logo are certified trademarks of Car Connectivity Consortium LLC.

—MPEG

-4 HE-AAC audio coding technology and patents are licensed from Fraunhofer IIS.

—SD

® and SDHC® are brands or registered trademarks of SD-3C LLC in the USA and other countries.

—Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.

—This product is subject to certain intellectual property rights and copyrights owned by the Microsoft Corporation.

The use or distribution of this type of technology outside this product requires a licence from Microsoft or an

authorised Microsoft company.

Copyright law

Audio and video files saved on data media and audio sources are normally subject to national and international

copyright laws. Observe legal requirements.

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Cleaning the screen

Observe this checklist when cleaning the screen:

✓ The Infotainment System is switched off.

✓ Use a clean, soft cloth that is moistened with water.

Or: Use a special cleaning cloth available from a Volkswagen Commercial Vehicles dealership.

✓ In the case of stubborn dirt:

✓ Moisten dirt with only a little water and allow to soak in.

✓ Carefully remove dirt with a clean, soft cloth.

NOTICE

The screen can be damaged if it is cleaned with the wrong cleaning agents or while dry.

● Only exert light pressure.

● Do not use aggressive or solvent-based cleaning products. These cleaning products can damage the unit and

make the screen go blind.

NOTICE

If the screen is cleaned with too much moisture, it may no longer be possible to operate the screen or the screen

may switch itself off.

● Dry the screen then leave the vehicle locked from the outside for at least 2 minutes.

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Overview and controls

The Infotainment system is supplied in different versions. These differ with respect to the available functions,

labelling and functions of the Infotainment buttons as well as the layout of the controls.

Fig. 1 Overview: Display and control unit. The layout may vary depending on unit and country.

1

2

3

4

5

6

7

8

Infotainment buttons (labelled).

Rotary pushbutton

Status bar.

.

Screen.

Function buttons (without label).

Menu control.

Microphone.

SD

card slot.

USB

9

port.

1

Infotainment buttons (labelled)

1. To access a function, press the relevant Infotainment button, e.g. RADIO for theRADIO main menu.

Infotainment buttons are operated by lightly pressing them or by tapping and holding them.

— RADIO: Open the RADIO main menu. Switch to radio mode. In radio mode, switch frequency band and, depending

on the equipment, switch memory level (→ Infotainment system overview) .

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— MEDIA: Open the MEDIA main menu. Switch to media mode and change the media source in media mode .

— CAR : Open the vehicle settings (→ Vehicle settings menu).

— PHONE: Open the PHONE main menu and telephone interface . If no mobile phone interface is installed, the

currently active audio source will be muted.

— SOUND: Open the SOUND main menu andSound settings menu (→ Settings).

— SETTINGS : Open the settings menu of the active function (→ Settings).

2

Rotary pushbutton

—To switch the Infotainment system on manually, briefly press the rotary/push button

—To adjust the Infotainment system volume, turn the rotary/push button .

.

3

Status bar

—Displays the time and information about the operating status, e.g. the battery level of a connected mobile

telephone.

4

Screen

For displaying information.

—Cleaning the screen (→ General information on Infotainment system).

—Opens the settings (→ Settings).

5

Function buttons (without label)

Six unlabelled function buttons are located under the screen . The current function of a function button varies

depending on the current operating state. The function assigned to a function button is always shown on the screen,

above the relevant button.

1. Press the function button to perform the respective function.

6

Menu control

The menu control can be turned or pressed. The current function depends on the unit’s operating state.

—Turning the control allows you to browse lists or open lists of media tracks, for example.

— Pressing the control opens selected entries, applies settings, and starts or stops functions.

7

Microphone

For voice recording for the hands-free system.

1. To activate the hands-free system .

8

SD card slot

Insert SD

cards (→ Media drives).

1. Carefully push the SD

card into the SD card slot with the cut-off corner first, the label facing upwards, and the contacts facing down.

9

USB port

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1. Connect the external audio sources (→ Connection – USB).

Media drives

Observe the information in the section on safety (→ General information on Infotainment system).

In this manual, the SD

card slot is referred to as the internal media drive.

The type and quantity of the media drives are dependent on country and equipment and may vary within a model

series and differ again in a limited edition model .

SD card slot

To use stored media such as audio files or media files in the Infotainment system, insert a compatibleSD

card into the SD card slot. Supported file formats are displayed in the Infotainment system. Only supported audio files

are displayed and played. Other files and file formats will be ignored , .

The SD

card slot is located on the front of the Infotainment system .

You must not useSD

card adapters.

Sizes of compatible SD cards

You must only insertSD

cards of the following dimensions into the SD card slot:

—32 mm x 24 mm x 2.1 mm (around 1 in x 0.94 in x 0.083 in).

—32 mm x 24 mm x 1.4 mm (around 1 in x 0.94 in x 0.055 in).

Inserting an SD card securely

1. Carefully insert a compatibleSD

card into the SD card slot with the cut-off corner first, the label facing up, and the contact surfaces facing down

until you feel the card click into place.

If you cannot insert anSD

card, check the position and compatibility of the SD card, and inspect theSD itself.

Playback starts automatically if theSD

card contains readable audio files.

NOTICE

The SD

card slot, SD card or both may be damaged if you insertSD cards with force, if anSD card has the wrong dimensions

or if you use an SD card adapter.

If you insert other objects, such asSIM

cards, in the SD card slot, the object, SD card slot or both may be damaged.

● Do not use excessive force when insertingSD

cards.

●

● Observe the dimensions of compatibleSD

cards.

●

● Do not use anySD

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card adapters.

●

If the Infotainment system cannot read the data on an

SD

card, a corresponding message will be displayed on the screen.

An SD

card with navigation data cannot be used as a storage device for other files. Stored files are not recognised by

the Infotainment system.

Removing an SD card

1. Stop playback.

2. Press the inserted SD

card.

The SD

card is released and “jumps” to the eject position.

3. Remove the SD

card.

SD card cannot be read

The unit will not change toSD

card mode after loading if you insert anSD card containing data that cannot be read.

A corresponding message will be displayed.

Operating the Infotainment system

The Infotainment system is supplied in different versions. These differ with respect to the available functions,

labelling and functions of the Infotainment buttons as well as the layout of the controls.

Use the Infotainment system controls to operate functions and settings.

Controls

The Infotainment system has different controls according to the equipment level:

—Infotainment buttons (labelled), e.g. RADIO.

—Rotary pushbutton.

—Menu control.

—Function buttons (without label).

Scrolling through lists, switching tracks

Select a desired function, setting or track using the menu control on the Infotainment system.

Switching the Infotainment system on and off manually

1. Briefly press the rotary pushbutton

.

Switching the Infotainment system on and off automatically

368

This function is dependent on the equipment level and is not available in all countries.

—Switch on automatically: Switch on the ignition. The Infotainment system switches itself on automatically as long

as it wasn’t switched off manually beforehand.

—Switch off automatically: Remove the vehicle key from the ignition lock. The Infotainment system switches itself

off automatically.

Switch-off delay

If the switched-off Infotainment system is switched on again manually, it will switch itself off again automatically

after approximately 30 minutes (switch-off delay).

Energy management

If the battery voltage falls below the minimum vehicle electrical system voltage when the ignition is switched off and

the Infotainment system is switched on, an acoustic signal will sound and a corresponding message will appear on

the screen. The unit should be switched off.

If the battery voltage continues to decrease, the unit will switch off automatically.

Adjusting the volume

Some volume control settings may be preset.

After switching on, the Infotainment system starts at the last selected volume setting, provided that this does not

exceed the preselected maximum switch-on volume (→ Settings).

Adjusting the volume

1. Turn the rotary pushbutton clockwise (louder) or anti-clockwise (quieter).

Or: Press

(louder)

(quieter) on the multifunction steering wheel.

If the volume has been turned up high to play an audio source, lower it again before switching to another

audio source (→ Media).

Mute

Any audio source currently being played is stopped while the Infotainment system is muted. or can be displayed

on the screen.

1. Turn the rotary pushbutton anti-clockwise until the audio source can no longer be heard.

Security code

Depending on the equipment and country, the Infotainment system may be protected against unauthorised use by a

security code.

Once the security code has been entered for the first time, it remains stored in the vehicle(convenience radio coding).

—Please contact a Volkswagen Commercial Vehicles dealership if the security code needs to be cancelled manually.

This is the case, for example, if the unit has been installed in another vehicle.

—Switch the ignition on before switching the Infotainment system back on if the vehicle battery has been

disconnected.

System and sound settings

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Observe the information in the section on safety (→ General information on Infotainment system).

Adjust the settings only when the vehicle is stationary.

The choice of possible settings varies depending on the country and also on the vehicle equipment.

Opening the Settings main menu

1. Press SETUP.

2. Turn the menu control to select the desired menu option.

Settings

Privacy settings

Adjust the privacy settings and open the display of privacy settings information.

Radio

Adjust radio settings .

Media

Adjust media settings .

Screen

Adjust the screen settings, e.g. select the brightness of the screen and show the clock in standby mode. Select

to activate the clock in standby mode.

Time

set time and choose format and select Summer Time. For Summer Time, activate .

Date

set the date and select the date format.

Language

select the desired device language.

Units

select units for distance, temperature, volume, pressure, consumption and speed.

We Connect/Connect Fleet

Set and adjustConnect Fleet settings, e.g. manage users, perform registration, make privacy settings and

manage services.

Requires an internet connection. Not available in all countries and vehicles.

Bluetooth

Made and adjust Bluetooth settings (→ Connection – Bluetooth).

Reset all

resets the device to the original condition. All entries and settings made will be deleted.

System information

displays system information (device/part number, hardware and software versions, information on Bluetooth,

updating software).

Copyright information

displays the copyright information.

Site notice

displays the site notice.

Privacy Policy

displays the Privacy Policy.

Settings Sound

The Sound settings menu can only be accessed using the SOUND Infotainment button.

Opening the SOUND main menu

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Infotainment system for Your Volkswagen California Van Fourth Generation (2024-2025)

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