Get Mobile phone interface Guide for Volkswagen California Van Fourth Generation (2024-2025)

Note the playing order of audio data media (→ Media).

Browsing tracks

Please refer to (→ Media).

1. Press the function button under or .

Folder and track list

Selecting from the folder and track list

1. Press the function button under to open the track list.

2. Press the menu control to browse through the list.

Or: Press the function button under to select a higher level.

3. Briefly press the menu control to play the track or open a folder.

4. Press the function button under to open the folder and track list.

Or: Press MEDIA.

The list of folders and tracks closes automatically if you do not set or adjust a setting in the folder and track

list for longer than approx. 1 minute.

Changing display mode

Any additional information stored in the audio files (ID3 tag forMP3

files) can be displayed on the screen.

When an audio file which does not contain information is playing, onlyTRACK and the track number are displayed on

the screen, in the same sequence as on the data medium.

Playback modes (MIX, REPEAT)

Refer to the information on the playing order of files and folders (→ Media). Include subfolders in the selected

playback mode (→ Settings).

1. Select the playback mode (→ Media).

—MIX playback mode.

—REPEAT playback mode.

2. Press the corresponding function button under

The active function is highlighted.

,

or to select the desired playback mode.

Introduction

Observe the information in the section on safety (→ General information on Infotainment system).

Before using the unit for the first time

After the unit has been reset to its factory settings, you should carry out the following steps before using it again for

the first time in order to set up the mobile phone interface:

Checklist

✓ Observe general safety notes (→ General information on Infotainment system).

✓ Check whether your mobile telephone is suitable and supports Bluetooth.

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✓ Activate Bluetooth on the mobile telephone and set it to visible.

✓ Pair and connect the mobile telephone to the Infotainment system.

✓ Familiarise yourself with the functions and telephone menus.

The telephone functions described in the following section can be accessed via the Infotainment system if a mobile

telephone is paired and connected.

The requirement for a connection between a mobile telephone and the Infotainment system is that the mobile

telephone supports the Bluetooth function. If no mobile telephone is connected, the telephone functions are not

available on the Infotainment system.

Observe the information on using mobile devices in the vehicle (→ General information on Infotainment system).

How the individual telephone menus are displayed depends on the functional scope of the mobile telephone being

used. There may be differences.

Use compatible Bluetooth devices only. Information on compatible Bluetooth products is available from your

Volkswagen Commercial Vehicles dealer or on the internet.

Most electronic devices are shielded against high-frequency signals. In rare cases, however, electronic devices may

not be shielded against high-frequency signals emitted by the mobile telephone interface. This can cause

interference.

Some functions and settings are only available when the vehicle is stationary and are not supported by all mobile

telephones.

The choice of possible settings varies depending on the country and also on the vehicle equipment.

The availability of contacts and call lists depends on the mobile telephone being used.

You can activate up to 20 devices with the telephone control system.

You can only connect one device that uses both the hands-free profile (HFP

) and the audio playback profile (A2DP) at the same time .

Some networks might not support all language-dependent characters and

services.

Observe country-specific regulations when using a

headset.

Using a mobile telephone in the vehicle may cause noise from the vehicle

speakers.

PHONE main menu

The name of the mobile network operator(provider) with which the SIM

card of the connected mobile telephone is registered and the name of the connected mobile device are shown on the

screen.

It takes a few minutes following the initial pairing process before the phone book data from the paired mobile

telephone is available on the Infotainment system.

Opening the PHONE main menu

—Press PHONE. Any current audio playback is continued.

PHONE settings

Opening the PHONE settings

Depending on the vehicle equipment, theTelephone settings menu may open when theBluetooth menu option is

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selected in the Settings main menu.

1. Press SETUP.

2. Turn the menu control and select Bluetooth.

Display: Meaning

Name: VW Radio

Visibility: Switches Bluetooth visibility on and off. Select to activate.

Visible: Bluetooth visibility is activated.

Not visible: Bluetooth visibility is deactivated. Bluetooth visibility has to be activated before an external

Bluetooth device can be paired with the Infotainment system.

Select mobile phone: Display paired devices. Disconnecting and connecting individual Bluetooth devices and

Bluetooth profiles.

Finds Bluetooth® devices that are set to visible and are within the range of the Infotainment system. The

maximum range is approximately 10 metres.

Delete paired devices: delete any or all user profiles.

Sort by...: set the way the phone book entries are sorted F( irst name or Last name).

Import contacts: displays information about importing contacts.

Ring tone: Either the selected ringtone or the ringtone set in the mobile phone is sounded, depending on what

mobile phone is being used. select a ring tone from the list of preset ring tones. The selected ring tone is played

and stored when you leave the submenu.

Mobile telephone reminder: Reminder message: Select to activate. If there is a Bluetooth connection to a

mobile telephone, a corresponding message appears on the screen when you switch off the ignition.

Equipment features and symbols

The available functions and the symbols depend on the vehicle equipment and country.

The symbols may have a different appearance in some Infotainment systems.

General symbols

Indicates an existing Bluetooth connection to a mobile telephone.

Battery charge level of a mobile telephone connected to the mobile phone interface via hands-free telephony.

Opens the phone book in the paired mobile telephone (→ Mobile phone interface).

Voice control mode is called up (→ Mobile phone interface – special functions).

Pair and connect the mobile telephone to the Infotainment system.

Manage mobile telephones.

During a telephone call

Press the function button under this symbol to accept a call.

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Press the function button under this symbol to reject or end a call.

Switching to mute: Press the function button under this symbol to mute the mobile phone interface microphone

during a call. Press the function button again to unmute the microphone.

Switching to mute: Press the function key under this symbol to mute the ringtone during a call. Press the

function button again to unmute the ringtone.

Press the function button under this symbol to make the call only on the mobile telephone. Press the function

button again to make the call using the mobile phone interface once more.

Call lists

Opens the call lists of the connected mobile telephone (→ Mobile phone interface).

Show telephone numbers from missed calls and calls not taken.

Shows telephone numbers that were dialled on the mobile telephone and the telephone control system.

Shows telephone numbers that were accepted via the mobile telephone and the telephone control system.

Areas where special regulations apply

Switch off the mobile telephone and mobile phone interface in areas where there is an explosion hazard (→ Mobile

phone interface). These areas are often clearly marked, but not in all cases. This includes, for example:

—Areas immediately around chemical pipelines and tanks.

—Lower decks of ships and ferries.

—The area around vehicles that run on liquefied petroleum gas, e.g. propane or butane.

—Places where there are chemicals or particles such as flour, dust and metal powder in the air.

—All other places where the vehicle engine must be switched off.

WARNING

Switch off your mobile telephone in potentially explosive atmospheres!

NOTICE

Your mobile telephone must always be switched off in areas where special regulations apply and when the use of

mobile telephones is forbidden. The radiation produced by the mobile telephone when switched on may interfere

with sensitive technical and medical equipment, possibly resulting in malfunction or damage to the equipment.

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Bluetooth technology

Bluetooth technology is used to connect a mobile telephone to the mobile telephone interface of the vehicle. The

devices have to be paired with each other once before the mobile telephone interface can be used with a Bluetooth

mobile telephone.

Some Bluetooth mobile telephones are detected and connected automatically when the ignition is switched on, if a

connection already exists. For this to happen, the mobile telephone itself and the Bluetooth function in the telephone

must be switched on and all active Bluetooth connections to other units must be disconnected.

The Bluetooth connection is free of charge.

Bluetooth profiles

When a mobile telephone is connected to the mobile phone interface, data is exchanged via one of the Bluetooth

profiles (→ Mobile phone interface – Bluetooth).

—Bluetooth Hands-Free Profile (HFP

): If a mobile telephone is connected to the telephone control system viaHFP, you can make calls wirelessly via the

hands-free system. Many other mobile phone interface functions are not available. The vehicle's external aerial

cannot be used in this case. Observe the information on using mobile devices in the vehicle (→ General information

on Infotainment system).

—Advanced Audio Distribution Profile(A2DP

): Bluetooth profile for transmitting audio signals in stereo quality.

Settings (→ Mobile phone interface).

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Pairing, connecting and managing

Pairing and connecting a mobile telephone with the mobile phone interface

Before the mobile phone interface can be used, a one-time pairing process with the mobile telephone must be carried

out so that the units recognise each other. A user profile is created in the mobile phone interface, and the mobile

telephone is then assigned uniquely to this profile.

Each mobile telephone must be paired once with the mobile phone interface via Bluetooth. This pairing procedure

can take a few minutes. Pairing can take place only when the vehicle is stationary.

Prerequisites

✓ The ignition is switched on.

✓ The mobile telephone is switched on.

✓ The headset, if connected, is disconnected from the mobile telephone.

✓ The Bluetooth function is enabled and set to visible on the mobile telephone and the Infotainment system.

✓ Active calls on the mobile telephone and any Bluetooth connections which may switch on automatically are ended

and deactivated.

✓ The automatic key lock and the screen saver are deactivated.

Follow the operating manual for the mobile telephone.

Inputs must be made on the mobile telephone during the pairing process. The mobile telephone has to be at hand for

this.

Pairing a mobile telephone

1. Press PHONE.

2. Press the function button under .

Once the search process is complete, the names of all Bluetooth devices found will be displayed on the screen.

3. Turn the menu control and then press to select the mobile telephone to be paired from the list of detected

Bluetooth devices.

The Infotainment system and the mobile telephone are now paired. Further inputs may be required on the

mobile telephone and Infotainment system to complete the connection of both devices.

4. If necessary, confirm the pairing on the mobile telephone.

Depends on the mobile telephone:

—Enter the PIN

displayed on the Infotainment system screen into your mobile telephone and confirm.

Or: Compare the PIN

displayed on the Infotainment system screen with the PIN displayed on the mobile telephone. If thesePINs

match, confirm them on both devices.

The PHONE main menu is displayed and the phone book and the call lists stored in the mobile telephone are loaded

automatically once pairing has been completed. You may need to confirm the loading process on the mobile

telephone.

The time taken by the loading process varies depending on the amount of data stored in the mobile telephone.

This data is available on the Infotainment system once the loading process is completed.

WARNING

Carrying out the pairing while driving may cause accidents or injuries.

● Only ever pair devices when the vehicle is stationary.

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When some mobile telephones are paired, a

is shown on the display of the telephone. To finish the pairing procedure, enter this PIN on the Infotainment system.

Pairing and connecting mobile telephones

Several mobile telephones can be paired with the Infotainment system, but only one mobile telephone can be

connected to the Infotainment system at the same time.

When the Infotainment system is switched on, a connection is automatically set up with the mobile telephone that

was connected last. If no connection can be set up with this mobile telephone, the telephone control system

automatically attempts to set up a connection with the next mobile telephone in the list of paired devices.

Bluetooth connections have a maximum range of 10 metres. Any active Bluetooth connection is interrupted when

this distance is exceeded. The connection is automatically restored as soon as the device enters the Bluetooth range.

Please contact a Volkswagen Commercial Vehicles dealership for additional information about pairing and

connecting mobile telephones.

To prevent misuse, deactivate visibility on the mobile telephone when the pairing process is

complete.

For the device search, select a location where only a few Bluetooth devices are expected. The search range

for Bluetooth is approximately 10 metres.

User profile

A connected mobile telephone is stored in the telephone control system as a user profile.

Data from the mobile telephone is stored in the user profile, e.g. phone book data in theBluetooth menu.

A maximum of four user profiles can be stored for mobile telephones in the telephone control system at the same

time. If another mobile telephone is connected, the user profile which has not been used for the longest amount of

time will be deleted automatically.

If the mobile telephone is reconnected to the telephone control system, the data and settings are available again.

If phone book entries in the mobile telephone are changed with an existing connection, a manual update of the

phone book data can be triggered via the Bluetooth menu (→ Mobile phone interface). The phone book will be

automatically updated when the mobile telephone is connected again (e.g. on your next journey).

1. Reset the Infotainment system to factory settings to delete the stored data completely.

Using the mobile phone interface and making phone calls

The telephone functions described in the following section can be accessed via the Infotainment system if a mobile

telephone is paired and connected.

The requirement for a connection between a mobile telephone and the Infotainment system is that the mobile

telephone supports the Bluetooth function.

If no mobile telephone is connected, the telephone functions are not available on the Infotainment system.

Observe the information on using mobile devices in the vehicle (→ General information on Infotainment system).

How the individual telephone menus are displayed depends on the functional scope of the mobile telephone being

used. There may be differences.

Use compatible Bluetooth devices only. Information on compatible Bluetooth products is available from your

Volkswagen Commercial Vehicles dealer.

The choice of possible settings varies depending on the country and the vehicle equipment.

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Accepting or rejecting a call

An incoming telephone call and the caller’s telephone number are displayed on the screen.

If the caller’s telephone number is stored in the phone book, the caller’s stored name is displayed.

When you answer a call, the display will switch to call mode.

In call mode, the duration of the call and the stored name of the caller are displayed on the screen during the call.

Switching off the mobile phone interface

1. End any active telephone call.

2. Switch off the ignition.

3. Remove the vehicle key from the ignition lock.

The mobile phone interface is switched off if there is no active telephone call.

If a mobile telephone was connected to the mobile phone interface, the mobile telephone transmitter will

remain switched on after the mobile phone interface is switched off. If necessary, the mobile telephone must

be switched off.

Call lists menu

For telephone numbers that are already stored as contacts, the stored name is displayed in the call list instead of the

telephone number.

The availability of contacts and call lists depends on the mobile telephone being used.

Opening the Call lists menu

1. To open the call lists, press the function button under .

2. Turn the menu control to search up or down through the call lists. An entry is always highlighted.

3. Press the menu control to select the desired entry and start dialling.

Special functions of the mobile phone interface

Phone book menu

It can take a few minutes after the first pairing process until the phone book data from the mobile telephone is

available on the Infotainment system.

Opening and searching the phone book

1. Press the function button under to open the phone book.

2. Turn the menu control to search up or down through the phone book. A phone book entry is always highlighted.

3. Press the menu control to select the desired phone book entry.

If only one number is assigned to the selected phone book entry, the dialling process will start immediately.

If two or more telephone numbers are stored for the selected phone book entry, a submenu with all stored

telephone numbers will open. Select the desired telephone number to start dialling.

Closing the submenu or phone book

The display always switches back one level, i.e. from a submenu to the phone book and from the phone book to the

PHONE main menu.

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1. Press the function button under

.

Or: press PHONE to access the PHONE main menu directly.

Voice control mode menu

If the paired and connected mobile telephone has “voice control mode”, this function can be called up via the

function button under .

1. Press the function button under .

The communication channel to the mobile telephone is opened.

2. Follow the instructions on the mobile telephone.

Introduction

Comply with the instructions given in the safety section (→ General information on Infotainment system).

Some external devices can be paired with the Infotainment system using wired and wireless connections, if available

in the vehicle.

The type and number of media drives and cable and wireless connections differ by equipment package and are not

available in all countries. The connections may also be different within a model series or in special-edition models.

In the case of cable connections, use only the original device connecting cables or, if available, the factory-supplied

connecting cables for your vehicle.

If the adapter or plug on the connecting cable cannot be inserted, check the angle of insertion and the connections.

Only supported audio files are displayed. Other files are ignored (→ Media).

NOTICE

Use only suitable and undamaged connecting cables for wired connections.

● When inserting the adapter and plug of the connecting cable into the appropriate port, ensure that they are

correctly positioned and apply only light pressure. Applying too much pressure may damage both the unit

connection and the adapter or plug of the connecting cable.

● Make sure that the connecting cable is not pinched or sharply bent.

● Using unsuitable or damaged connecting cables and adapters may damage devices and cause them to

malfunction.

If a connected device is not recognised, disconnect all devices and connect the device again. If necessary,

check that the connecting cable you are using is working properly.

If a connected device malfunctions, restart the device. In some cases this will remedy the

fault.

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Mobile phone interface for Your Volkswagen California Van Fourth Generation (2024-2025)

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