Navigation for Your Volkswagen California Van Fourth Generation (2024-2025)

You have purchased a corresponding data plan for an Internet connection from the In-Car Shop or you have a data  
plan for the SIM  
card of your mobile telephone and are connected to your vehicle via the Wi-Fi hotspot on your mobile telephone.  
For streaming services, you need to have an existing account with the respective provider.  
Streaming services  
With some equipment levels and in some countries, you can additionally use streaming services directly via the  
Infotainment system.  
Streaming services are not available in all countries and vehicle models.  
Prerequisites for using these streaming services  
The requirements for using online functions in media mode are satisfied.  
You have a user account with the respective streaming service.  
An internet connection is available (→ Media – online functions).  
Some streaming services can only be activated and deactivated together, even if they are listed individually in  
the menu.  
Setting up streaming services  
1. Select Media Streaming or Streaming as the media source.  
A list of available streaming services is shown.  
2. Select the required streaming service.  
Either an input field for entering the login data is displayed or instructions for logging into the provider are  
shown.  
3. Enter and confirm the login data of the required user account.  
The streaming service is added to the list of media sources as a new function button.  
You may need to sign into the streaming service again if you make any changes, for instance to your privacy  
settings .  
Introduction  
The current vehicle position is determined by means of a global satellite system. All measured values and any traffic  
information are compared with the available map material in order to enable optimal navigation to the destination.  
Acoustic navigation prompts and graphic representations guide the user to the destination.  
Depending on the country, some Infotainment system functions can no longer be selected when the vehicle is  
travelling above a certain speed. This is not a malfunction, but simply a legal requirement.  
WARNING  
Configure settings and enter destinations and changes for navigation only when the vehicle is stationary.  
If a turn is missed during a route guidance, the navigation may recalculate the  
route.  
The quality of the navigation recommendations depends on the navigation data available and any reported  
traffic problems.  
Traffic information is output on the Infotainment system only if the availableWe Connect service has been  
activated.  
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Limitations of the navigation function  
If the Infotainment system cannot receive any data fromGPS  
satellites, e.g. in a tunnel, navigation can still continue using the vehicle sensors.  
In areas that are not or only partially digitised in the Infotainment system’s memory, the Infotainment system also  
tries to enable route guidance.  
If navigation data is unavailable or incomplete, the navigation system may be unable to determine the exact vehicle  
position. As a result, the navigation may not be as exact as usual.  
Road layouts are subject to continuous change, e.g. due to road works. If the navigation data is out of date, errors or  
inaccuracies may occur during route guidance.  
Functional descriptions  
Navigation announcements  
Navigation announcements are acoustic driving directions for the route currently travelled.  
The type and frequency of navigation announcements depends on the settings and the driving situation, e.g.  
motorway driving.  
A navigation announcement informing you that you have reached your destination area is played if the exact  
destination cannot be reached, e.g. because it is located in an area with no digital mapping. In addition, information  
about the direction and distance to the destination is shown on the screen.  
During dynamic route guidance, you receive information about reported traffic disruptions on the route. An additional  
navigation announcement is given if the route is recalculated due to a traffic disruption or changed driving style.  
The volume of a navigation announcement can be adjusted or muted while the announcement is playing. All other  
navigation announcements will be at this volume setting or will be muted.  
Navigation announcements are not output when the Infotainment system is  
muted.  
Customising the navigation map  
To obtain the optimum view, you can also customise the navigation map and map view using enhanced finger  
movements.  
Enhanced operation is available with some equipment levels.  
Moving the navigation map  
Recommendation: Use your index finger.  
1. Use your finger to move the navigation map.  
Zooming into or out of the map view  
Recommendation: Use your index finger.  
1. Tap and hold the map twice in quick succession.  
2. To zoom out of the map view, move your finger up. To zoom in the map view, move your finger down.  
Zooming into or out of the map view  
Recommendation: Use your thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. To zoom out of the map view, move your fingers toward each other. To zoom in the map view, slowly move  
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your fingers away from each other.  
Tilting the map view  
Recommendation: Use your index and middle finger.  
1. Tap and hold the map with two fingers horizontal to each other at the same time.  
2. Move your fingers up to tilt the map view forward. To tilt the map view back, move your fingers down.  
Rotating the map view  
Recommendation: Use your thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. Turn your fingers clockwise or anti-clockwise to rotate the map view.  
Route details  
Several destinations can be defined one after another in the route plan. The starting point is always the vehicle  
position determined by the Infotainment system. The route plan contains information on relevant events, such as  
stopovers or destinations, if navigation data is available.  
When you tap an event, an additional window opens with further options. The options available depend on the event  
and the current settings.  
Opening or closing the route plan  
1. Tap the route plan to open it.  
Or: Tap .  
2. Tap to close the route plan.  
Or: Tap .  
3. To stop route guidance to the destination or stopover, tap next to the destination in the route plan.  
Editing route guidance in the route plan  
To edit route guidance, move the stopovers or the destination in the route plan.  
1. Tap and hold your chosen destination until it is highlighted on the screen.  
2. Move the destination into your chosen position and release it.  
The route will be recalculated.  
Additional window in the route plan  
You can tap on the items on a route plan to open an additional window showing further options relating to the items.  
These options depend on which item you tap.  
Functions in the additional window:  
Display on map  
Display the selection on the map.  
Add stopover  
Add a stopover to the route guidance.  
Direct route  
Start direct route guidance.  
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Delete  
Delete stopover from route guidance.  
Bypass  
Bypass traffic disruption. The route will be recalculated.  
Stop route guidance  
End the current route guidance.  
Close the additional window.  
Save destination as a favourite.  
Closing the additional window in the route plan  
1. Tap a free area outside the additional window.  
Setting up a favourite POIs category  
The system shows various POIs, e.g. petrol stations, via the quick selection symbol in the destination entry field, on  
the route plan and on the map. You can prioritise display of these symbols under or  
Preferred POI categories. The system also learns your favourite categories automatically.  
Basic function settings  
Saved data  
To enable fast destination input and optimise route guidance, the Infotainment system stores certain data, e.g.  
frequently driven routes.  
Deleting saved data  
1. Tap  
Basic functions Delete usage pattern.  
2. Tap confirmation to delete.  
Learning usage patterns  
While driving, the navigation saves the routes travelled and destinations arrived at in order to create suggested  
destinations automatically. Destinations are learned depending on the time of day and the day of the week.  
The navigation system can suggest learned routes. Route guidance begins when one of the suggested routes is  
selected.  
The route guidance follows the selected route until the vehicle deviates from it. The route is recalculated and will  
guide you back to the selected route via a direct alternative.  
Route guidance takes account of any relevant traffic disruption. Relevant traffic disruption will be avoided if an  
alternative route is available and the navigation system can access the data.  
If you drive an already learned route when route guidance is inactive, the destination will be transferred to the route  
plan. It is not necessary to actively start route guidance to the learned destination. Warnings may be given about  
traffic disruption.  
An estimated arrival time is displayed.  
You can activate or deactivate the function at any time and also delete the stored data for the function.  
Activating or deactivating “Learn usage pattern” function  
1. Tap  
Or: tap  
Basic function settings to open the settings for this function.  
Basic functions.  
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2. Tap Learn usage pattern.  
Displaying suggested routes  
1. Tap  
.
Deleting stored data of “Learn usage pattern” function  
1. Tap  
Or: tap  
Basic function settings to open the settings for this function.  
Basic functions.  
2. Tap Delete usage pattern.  
Navigation functions and symbols  
Functions  
The functions are dependent on the equipment level and are not available in all countries.  
Destination input and route calculation.  
Simultaneous display of two navigation maps(screen and instrument cluster).  
Personal destinations.  
3D City Maps.  
Online Map Update.  
Online Traffic Information.  
Symbols  
The symbols depend on the equipment and are not available in all countries and can also differ in appearance  
depending on the Infotainment system.  
Map symbols  
The function buttons and displays depend on the settings and the current driving situation.  
The map displays symbols for traffic information, e.g. traffic disruption andPOI  
s, e.g. filling stations, when navigation data is available (→ Navigation).  
1. To open the main menu, open the start screen and tap (→ Infotainment system overview).  
Display current position.  
Open destination search.  
Destinations and stopovers on the current route.  
Personal destination recommendations (home address, work address, favouritePOI  
s nearby).  
Display route options.  
Fully automatic map mode(align to direction of travel, position, zoom, tilt).  
Set direction of travel and map tilt.  
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Information on current route guidance.  
Show additional window with route plan.  
Hide additional window with route plan.  
Map scale.  
Display destination storage.  
Display additional window with further options, e.g. settings for navigation and navigation announcements.  
Symbols in the additional window  
1. Tap to open the additional window with further options.  
Display route overview and alternative routes for current route guidance.  
Repeat the previous navigation announcement.  
Mute navigation announcements and adjust volume for navigation announcements.  
Open the settings.  
Other symbols  
Destination search: Detailed route entry for a particular address.  
Route plan symbols  
Display current position.  
Destination of the current route guidance.  
End the current route guidance.  
or  
Close the route plan.  
Traffic disruptions  
Traffic disruptions are displayed on the map when navigation data is available (→ Navigation).  
1. Tap the traffic disruption symbol to open an additional window showing details (→ Navigation).  
Traffic jam.  
Accident.  
Ice.  
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Road closed.  
Risk of skidding.  
Danger.  
Road works.  
Strong winds.  
Entering a destination and starting route guidance  
Various functions for entering destinations are available depending on the equipment level. Some functions are  
available only in some countries.  
You can narrow down your search by adding certain suggestions to the results list, e.g. “nearby”.  
You will find further information on the symbols on the Infotainment system screen in this owner’s manual  
(→ Navigation).  
Entering an address  
Start route guidance by entering an address. The navigation system suggests known destinations while you are  
typing an entry. You can also enter a new, unknown address for route guidance.  
When entering the address, enter the name of the destination rather than the  
postcode.  
Selecting a destination and starting navigation  
1. Tap  
.
2. Enter the address of the destination and select the desired destination.  
Or: Tap and enter the address via the input screen.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Enter the address then tap and hold your chosen destination for a few seconds.  
Enter the destination as accurately as possible. If you make a mistake when entering the destination, route  
guidance will not be possible or you may be navigated to the wrong destination.  
Suggested destinations  
The navigation uses stored data such as last and learned destinations, favourites, home address and work address to  
suggest potential destinations.  
Selecting a destination and starting navigation  
1. Tap  
.
2. Tap the desired destination.  
Route guidance starts automatically.  
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Last destinations  
The navigation system stores up to ten destinations that you have driven to last in order to make the most recent  
destinations available for route guidance. A new destination automatically overwrites the oldest destination.  
Selecting a destination and starting navigation  
1. Tap  
.
2. Tap the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold your chosen destination for a few seconds.  
Favourite destinations  
Save up to 50 destinations as favourites.  
Saving a destination as a favourite  
1. When entering a destination, tap in the additional window.  
Selecting a destination and starting navigation  
1. Tap  
.
2. Tap the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold your chosen destination for a few seconds.  
Selecting on the map  
The navigation map contains active areas at many points which are suitable for destination input. Tap your chosen  
position or location on the map to enter a destination. If map data is available at this point, you can start route  
guidance.  
Destination inputs via the navigation map depends on the data status and is not possible for all positions.  
Use offroad navigation to enter a destination with no known data.  
Offroad navigation  
Offroad navigation calculates routes to selected destination points with no known data. If a destination point is not  
on known roads or positioning data, the navigation system will calculate the route up to the nearest point on the  
known roads and then complete the route up to the destination point by a direct connection.  
To start off-road navigation, tap a free area for which there is no positioning data.  
Starting navigation  
1. Tap  
.
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2. Move the map view until the desired position can be selected. The navigation map can be operated by extended  
touch gestures (→ Navigation).  
3. Tap the desired destination or any point on the map without positioning data.  
4. Tap Route.  
Using a contact’s address data  
Start route guidance using stored address data for a contact. Stored contacts without address data cannot be used  
for route guidance.  
Starting navigation  
1. Tap  
.
2. Tap your chosen contact and address data.  
3. Tap Route.  
NOTICE  
If the address data for one of your contacts is obsolete, the route guidance will still take you to the stored address.  
Ensure that your contacts’ addresses are up-to-date.  
Navigation data  
The Infotainment system has an internal navigation data memory. Depending on the country, the required navigation  
data is already pre-installed.  
The Infotainment system always requires up-to-date navigation data for you to use route guidance correctly and  
make full use of the functions offered.  
NOTICE  
If you use obsolete data, you may have problems with navigation. Current routes cannot be determined or route  
guidance leads to the wrong destination.  
Always keep navigation data up-to-date.  
Navigation data online – extension  
The system may delete unused regions from the navigation data in certain circumstances, for example if there is  
insufficient space in the navigation data memory. If the user requires these regions again later, the navigation system  
downloads them again when prompted. This does not require a We Connect or We Connect Plus contract. Availability  
depends on the vehicle equipment and available only in some countries.  
1. Switch on the ignition.  
2. Establish an internet connection, if this has not already been done.  
3. Depending on the country, also select “Share location” mode in the privacy settings (→ Privacy settings).  
Users who use the vehicle as an anonymous guest must reset the privacy settings each time they start the  
vehicle (→ Privacy settings).  
Updating navigation data manually  
Current navigation data for larger regions, e.g. Western Europe, can be downloaded from the Internet at  
data medium available commercially. If you switch off the Infotainment system, installation will be interrupted and  
will automatically continue once the unit is switched on again.  
1. Download the navigation data and save on aUSB  
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data medium.  
2. Switch on the vehicle's ignition.  
3. Connect a USB  
data storage device to the Infotainment system when the vehicle is stationary.  
The navigation data for regions that are currently frequently travelled are automatically updated in the  
background.  
During and after the navigation data is updated, no message appears in the Infotainment  
system.  
When you update navigation data manually, theUSB  
data medium must remain continuously connected. No message is output to indicate that the update has  
been completed.  
Leave the USB  
data storage device connected to the Infotainment system for a few days until the navigation data for  
travelled regions has been completely downloaded and installed. Installation takes place automatically in the  
background while driving. Otherwise the update procedure will be cancelled.  
If you remove the data medium and travel through a new region in offline mode, the navigation data will not be  
updated, as there is neither a USB  
data storage device nor an Internet connection.  
Display the version of the map data  
1. Tap HOME  
Or: tap MENU  
System information.  
System information.  
Traffic information  
Depending on equipment, it is not always possible to receive traffic information in all Infotainment systems and in  
every country.  
The Infotainment system automatically receives detailed traffic information when connected to the Internet. This  
information is indicated by symbols and colouring of the road network on the map.  
The reception of traffic information depends on your privacy settings in some countries. No traffic  
information is received in offline mode .  
Traffic disruptions  
Traffic disruptions, e.g. traffic jams, are shown as symbols on the navigation map (→ Navigation).  
The route plan displays current traffic disruptions when navigation data is available.  
When route guidance is active, traffic disruptions that are on the current route are displayed in the route plan. You  
can avoid these traffic disruptions by editing the route plan (→ Navigation).  
Bypassing a traffic disruption  
1. Tap the traffic disruption.  
2. Tap Bypass.  
The route will be recalculated.  
It is possible to avoid only one traffic disruption in this way for each  
route.  
Local warnings, e.g. about bad weather, may be shown as pop-up messages on the Infotainment  
system.  
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Traffic flow display  
The traffic flow is shown on the navigation map for current traffic disruptions by means of coloured areas on the road  
network.  
Orange  
Slow-moving traffic.  
Red  
Traffic jam.  
Introduction  
You can connect your mobile telephone to the Infotainment system via the mobile phone interface and then use the  
Infotainment system to control the telephone functions. The audio is relayed via the vehicle loudspeakers. Depending  
on equipment, you can connect up to two mobile telephones to the Infotainment system simultaneously (→ Mobile  
phone interface).  
The functions described below are dependent on the equipment, may not be available in all countries and also depend  
on the mobile telephone and operating system being used.  
High speeds, poor weather and poor road conditions, loud noise levels, also outside the vehicle, and network quality  
may impair telephone calls in the vehicle.  
The mobile phone interface may contain an aerial amplifier which improves the reception quality of the mobile  
telephone.  
As a general rule, it is only necessary to pair a device, e.g. mobile telephone, once. The device connection with  
the Infotainment system via Bluetooth or Wi-Fi  
can be restored at any time without having to pair the device again.  
When a telephone call is made using the hands-free system or at a loud volume, a conversation can also be  
heard by third parties outside the vehicle.  
Areas where special regulations apply  
Switch off the mobile telephone and mobile phone interface in areas where there is an explosion hazard. These areas  
are not always clearly signposted. This includes, for example:  
Areas immediately around chemical pipelines and tanks.  
Lower decks of ships and ferries.  
The area around vehicles that run on liquefied petroleum gas, e.g. propane or butane.  
Places where there are chemicals or particles such as flour, dust and metal powder in the air.  
All other places where the engine or mobile telephone must be switched off.  
WARNING  
Switch off the mobile telephone and mobile phone interface in areas where there is a risk of explosion and in areas  
where special regulations apply!  
NOTICE  
Your mobile telephone must always be switched off in areas where special regulations apply and when the use of  
mobile telephones is forbidden. The radiation produced by the mobile telephone when switched on may interfere  
with sensitive technical and medical equipment, possibly resulting in malfunction or damage to the equipment.  
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