Telephone (Detailed) for Your Volkswagen California Van Fourth Generation (2024-2025)

Traffic flow display  
The traffic flow is shown on the navigation map for current traffic disruptions by means of coloured areas on the road  
network.  
Orange  
Slow-moving traffic.  
Red  
Traffic jam.  
Introduction  
You can connect your mobile telephone to the Infotainment system via the mobile phone interface and then use the  
Infotainment system to control the telephone functions. The audio is relayed via the vehicle loudspeakers. Depending  
on equipment, you can connect up to two mobile telephones to the Infotainment system simultaneously (→ Mobile  
phone interface).  
The functions described below are dependent on the equipment, may not be available in all countries and also depend  
on the mobile telephone and operating system being used.  
High speeds, poor weather and poor road conditions, loud noise levels, also outside the vehicle, and network quality  
may impair telephone calls in the vehicle.  
The mobile phone interface may contain an aerial amplifier which improves the reception quality of the mobile  
telephone.  
As a general rule, it is only necessary to pair a device, e.g. mobile telephone, once. The device connection with  
the Infotainment system via Bluetooth or Wi-Fi  
can be restored at any time without having to pair the device again.  
When a telephone call is made using the hands-free system or at a loud volume, a conversation can also be  
heard by third parties outside the vehicle.  
Areas where special regulations apply  
Switch off the mobile telephone and mobile phone interface in areas where there is an explosion hazard. These areas  
are not always clearly signposted. This includes, for example:  
Areas immediately around chemical pipelines and tanks.  
Lower decks of ships and ferries.  
The area around vehicles that run on liquefied petroleum gas, e.g. propane or butane.  
Places where there are chemicals or particles such as flour, dust and metal powder in the air.  
All other places where the engine or mobile telephone must be switched off.  
WARNING  
Switch off the mobile telephone and mobile phone interface in areas where there is a risk of explosion and in areas  
where special regulations apply!  
NOTICE  
Your mobile telephone must always be switched off in areas where special regulations apply and when the use of  
mobile telephones is forbidden. The radiation produced by the mobile telephone when switched on may interfere  
with sensitive technical and medical equipment, possibly resulting in malfunction or damage to the equipment.  
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Types of mobile phone interface  
The following types of mobile phone interface may be present in the vehicle, depending on the equipment and the  
country:  
Basic mobile phone interface.  
The mobile phone interface uses the Bluetooth profileHands-free Profile (HFP  
) for transmission. It enables the use of telephone functions via the Infotainment System and playback via the  
vehicle loudspeakers.  
Comfort mobile phone interface.  
Like the basic version of the mobile phone interface, theComfort mobile phone interface uses theHFP  
Bluetooth profile.  
The Comfort mobile phone interface may be equipped with a wireless charging function (→ Wireless charging  
function). In order to use the wireless charging function, you must place a suitable mobile telephone correctly in  
the stowage compartment. If you place a suitable mobile phone in the stowage compartment, depending on the  
equipment, the mobile phone is connected to the vehicle aerial. This improves the reception and call quality.  
Pairing, connecting and managing  
Pair and connect a mobile telephone with the Infotainment system in order to use the functions of the mobile phone  
interface.  
Depending on equipment, you can connect up to two mobile telephones to the Infotainment system simultaneously.  
Only one device will be active and can be used to make calls. The second connected device can accept calls via the  
Infotainment system and be used for playing back media.  
The functions listed below may not be available in all Infotainment systems, depending on the equipment and  
country.  
Available functions depend on the mobile telephone used and its operating system.  
Pairing a mobile telephone  
The mobile telephone must be paired with the Infotainment system before the first connection is established. A user  
profile is automatically saved in the Infotainment system (→ Mobile phone interface). This pairing procedure can take  
a few minutes.  
Prerequisites:  
Bluetooth is activated on the mobile telephone.  
Bluetooth is activated on the Infotainment system.  
1. Open the list of available Bluetooth devices on the mobile telephone and select the device name of the  
Infotainment system.  
2. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.  
If pairing was successful, the data of the mobile telephone will be stored in the user profile.  
3. Optional: confirm the message for the data transfer on the mobile telephone.  
WARNING  
Carrying out the pairing while driving may cause accidents or injuries.  
Only ever pair devices when the vehicle is stationary.  
When some mobile telephones are paired, a  
PIN  
is shown on the display of the telephone. To finish the pairing procedure, enter this PIN on the Infotainment system.  
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Paired mobile telephones are stored in the Infotainment system even if they are not currently  
connected.  
Connecting a mobile telephone  
Prerequisite:  
A mobile telephone is paired with the Infotainment system.  
1. Activate Bluetooth on the mobile telephone.  
Functional descriptions  
User profiles  
An individual user profile is automatically created for every paired mobile telephone. The data from the mobile  
telephone (e.g. contact data) is stored in the user profile. A maximum of ten user profiles can be stored in the  
Infotainment system simultaneously.  
Completely deleting saved data  
1. Reset the Infotainment system to factory settings to delete the stored data completely (→ Settings for  
Infotainment system).  
Active and passive connection  
At least one mobile telephone must be connected to the Infotainment system in order to use the functions of the  
mobile phone interface. If several mobile telephones are connected to the Infotainment system, you can switch  
between active and passive connections. Establish an active connection to the Infotainment system in order to  
operate the mobile phone interface with the desired mobile telephone.  
Difference between the connection types  
Active  
Mobile telephone is paired and connected. The functions of the mobile phone interface are performed with the  
data of this mobile telephone.  
Passive  
Mobile telephone is paired and connected. Only incoming calls can be accepted via the mobile phone interface.  
Other functions are not available.  
Paired mobile telephones are stored in the Infotainment system even if they are not currently connected.  
Switching connection type (passive to active)  
Prerequisite:  
several mobile telephones are connected to the Infotainment system simultaneously.  
1. Tap  
.
Or: Tap the name of the active mobile telephone.  
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2. Tap the name of the desired mobile telephone.  
Other mobile telephones then automatically have a passive connection.  
Managing connections  
Prerequisite:  
The mobile telephone is paired and connected.  
1. Open the start screen and tap  
Mobile devices.  
2. Tap to select the technology you wish to use for the connection.  
Phone book  
The phone book is stored in the Infotainment system when a mobile telephone is paired with the Infotainment  
system for the first time. It may be necessary to confirm transfer on the mobile telephone.  
Depending on the equipment, a maximum of 5000 contacts can be stored in the phone book.  
The phone book is updated every time you connect. The phone book that is still available can be used during the  
update.  
If conference calls are supported, you can open the phone book during a call and add another person.  
If an image is stored for a contact, this can also be displayed in the list next to the entry.  
Using a telephone  
To start a call, select a telephone number. Various functions are available for selecting a telephone number.  
Using contact details  
If there are several phone numbers for each contact, you must select the desired phone number.  
1. Tap and the contact in the list to start the call.  
Or: To search for a contact, tap and enter the name of the contact in the input field. Tap the contact to start  
the call.  
Or: Tap a favourite in the main menu of the mobile phone interface to start the call via the favourites.  
When searching for a contact, enter the surname and first name separated by a  
space.  
Use call list  
The mobile phone interface displays the call list of the mobile telephone. Start calls via the call list.  
1. Tap  
All. Tap a number in the list to start the call.  
Or: Tap and filter the entries in the call list(e.g. missed calls or dialled numbers). Tap a number in the filtered  
list to start the call.  
Entering a telephone number manually  
1. Tap and enter telephone number.  
2. Tap to start the call.  
While you are entering a phone number, contacts that match the number will appear on the Infotainment  
system display.  
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Favourites and speed dial keys  
A speed dial key can be assigned with a favourite from the phone book. If an image is stored in the entry, this will be  
displayed on the speed dial button.  
Speed dial buttons must be assigned manually and are assigned to a user profile (→ Mobile phone interface).  
Assigning speed dial keys  
1. Tap an unassigned speed dial key.  
2. Tap a contact from the phone book or search for it via the search bar. If multiple phone numbers are stored for  
the contact, tap the number from the list.  
Editing speed dial keys  
1. Tap and hold a speed dial key until the phone book opens.  
2. Tap a new contact from the phone book. If multiple phone numbers are stored for the contact, tap the number  
from the list.  
Calling a favourite  
1. Tap an assigned speed dial key.  
Favourites are not updated automatically. If the telephone number of a contact should change, the speed dial  
key must be assigned again.  
Deleting favourites from the speed dial button  
1. Tap  
Manage favourites in the main menu of the mobile phone interface. Tap on the desired speed dial  
button to delete a favourite.  
Or: Tap  
.
Or: Tap Delete all to delete all favourites from all speed dial buttons.  
2. Tap confirmation to delete.  
Sending text messages  
Depending on the mobile telephone and the Infotainment system used, you can send and receive text messages via  
the mobile phone interface.  
Sending a text message  
1. Tap  
Text message New message and enter the message.  
2. Enter and tap the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an email  
1. Tap  
E-mail New message and enter the message.  
2. Enter and tap the desired contact in the search bar.  
3. Tap OK to send the message.  
Mobile phone interface – functions and symbols  
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Functions  
The functions are dependent on the equipment level and are not available in all countries or for all Infotainment  
systems. The available functions depend on the mobile telephone used and its operating system.  
Hands-free function.  
SMS  
functions via Bluetooth:  
Read SMS  
.
Write SMS  
, including templates.  
Have SMS  
read out loud.  
Message history.  
Email functions via Bluetooth:  
Read emails.  
Write emails.  
Symbols  
The symbols depend on the equipment and are not available in all countries and can also differ in appearance  
depending on the Infotainment system.  
Main menu symbols  
1. To open the main menu, open the start screen and tap .  
Or: Press PHONE.  
Open the contact list.  
Call lists for incoming and outgoing calls.  
Dial a phone number.  
Text messages (SMS  
and email).  
Select the active device.  
or  
Open the settings.  
Symbols for telephone calls  
Start a call or bring it to the foreground.  
End or reject a call.  
Mute the hands-free system.  
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Hold a call.  
Continue a call.  
Add a participant to a conference or start a conference.  
or  
Make an emergency call.  
Get help in the event of a breakdown.  
Mailbox.  
Obtain information about the Volkswagen brand and about selected value-added services relating to traffic and  
travel.  
Call list symbols  
1. Tap to open the call lists.  
Incoming call.  
Outgoing call.  
Missed call.  
Frequent calls or favourites from the mobile telephone if supported by the mobile telephone.  
Telephone number (company).  
Telephone number (private).  
Mobile telephone number.  
Fax unit.  
Fax (company).  
Fax (private).  
Symbols for text messages  
1. Tap to open the text messages.  
Received text message.  
Sent text message.  
Template for text messages.  
Have text messages read out loud.  
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