Get We Connect Guide for Volkswagen California Van Fourth Generation (2024-2025)

Introduction to mobile online services

Mobile online services, referred to below as services, allow you to connect your vehicle to the internet. This makes it

possible for you to extend the scope of various services. A description of all available services can be found on the

internet at:

vwn.de/we-connect

You can find the myVolkswagen customer area on the internet at:

vwn.de/myVolkswagen

Prior to use, We Connect has to be activated online by concluding aWe Connect contract with Volkswagen AG. The

contract is subject to a country-dependent period of validity.

Both the service portfolios offered by Volkswagen AG and individual services may be changed, discontinued,

deactivated, reactivated, renamed and expanded without further notice.

The provision and availability of services and service portfolios can vary from country to country and depend on the

vehicle and vehicle equipment.

In areas with insufficient mobile telephone and

GPS

reception, no emergency calls and phone calls can be made and no data can be transmitted.

Observe the warnings in the chapter .

Volkswagen AG is not responsible for damage to the vehicle caused by poor-quality or faulty third-party apps,

inadequate programming of third-party apps, insufficient network strength, data loss, misuse of mobile

devices, or malware on data media, computers, tablets and mobile telephones.

You can find an overview of the services activated for you and their duration in your user

account.

Execution of services using the app can consume data and cause costs. The transmission speed will be reduced if the

contractually agreed data volume is exceeded, and this can cause delays in execution of the services.

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Data processing

Applies in EU countries where the General Data Protection Regulation of the European Union is valid:

When using services, information about the vehicle is transmitted and processed online. This data may also indirectly

provide information about the respective driver, such as their driving behaviour. The privacy policy for the use of

Volkswagen AG’s mobile online services can be found in the Infotainment system under MENU Legal or HOME

Legal.

Permanent transfer of the vehicle

If you purchased the vehicle second-hand or another person has transferred it to you for permanent use, mobile

online services may already be activated and the previous user may still be able to view collected data and control

certain vehicle functions via the mobile online services and control some functions of your vehicle.

In the Infotainment system you can see whether a person is assigned to your vehicle as the primary user. In this case,

you can register yourself as the primary user for the vehicle and automatically remove the previous primary user.

Alternatively, you can permanently delete the previous user as the primary user in the Infotainment system. You can

also set the vehicle to offline mode to restrict your vehicle’s communication with the Volkswagen AG data server and

to limit processing of vehicle-related and personal data.

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Prerequisites for using the services

In order to be able to use the full scope of the services, the following prerequisites must be met.

✓ We Connect was also ordered for the vehicle and has been installed at the factory.

✓ The vehicle and user are located in the area covered by the services.

✓ Data transmission is possible without restrictions at the location of the user and vehicle.

✓ The mobile telephone is compatible with the app.

✓ The privacy settings in the Infotainment system permit data transmission by the services.

✓ The settings in the mobile telephone permit data transmission by the services.

✓ A personal user account,Volkswagen ID, has been set up (→ Volkswagen ID).

✓ There is a valid contract for use of the services.

✓ A vehicle has been added to the user account (→ Vehicle management).

✓ Neither the online connectivity unit nor individual services are deactivated or decommissioned.

✓ Certain technologies that are operated by third parties and provided to Volkswagen AG are available. Volkswagen

AG is not responsible if these technologies are terminated, discontinued or deactivated during the service life of

the vehicle.

WARNING

Using apps, services and functions while the vehicle is in motion can distract you from the road. Serious accidents

and fatal injuries can occur if the driver is distracted.

● Always drive with your full attention and responsibly.

● Only use apps, services and functions when the vehicle is stationary.

WARNING

Using services without due care or unsupervised can result in the serious injury or even death of people in and

around the vehicle, e.g. if they are locked inside the vehicle unintentionally.

● Always carry out the services carefully and responsibly.

The vehicle added in the user account must first be driven for a few kilometres before individual services can

record, transmit and display correct data.

Do not disclose your login data, password, registration code orS-

to others and keep them safe to ensure that nobody else can access or view them.

Change your password at regular

intervals.

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Interference

Even when the above-mentioned requirements for using the services are met, the functionality of the services can be

impaired or interrupted due to factors that lie outside the control of Volkswagen AG. Such factors include in

particular:

—Maintenance, repairs, deactivation, over-the-air updates and technical changes to your service provider’s

telecommunication systems, satellites, servers and databases.

—The telecommunications provider has changed the mobile telecommunication standard for transferring mobile

data, e.g. from LTE

or UMTS to EDGE or GPRS.

—An existing mobile telecommunications standard has been switched off by the telecommunications provider.

—Disturbance, interference or interruption of mobile andGPS

reception, e.g. due to high speeds, weather, landscape, interfering devices or intensive use of the mobile network

in the relevant cells.

—If your current location is in an area with no or insufficient mobile communications andGPS

reception. This can also include tunnels, streets with tall buildings, garages, car parks, underpasses, mountains and

valleys.

—Restricted availability, completeness or correctness of information provided by third parties, e.g. maps.

—Countries, federal states and regions where mobile online services are not available.

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Services not requiring activation

The following services can also be used if the vehicle has not been added to a user account.

This is the maximum possible range of services. Not all services are available in all vehicles and countries.

—Emergency Call Service .

—System apps or In-Car Apps pre-installed in the Infotainment system.

—Digital owner’s manual, if available.

The Emergency Call Service is available independently of logging into the Infotainment

system.

In Europe, further information is available on the internet and on the Volkswagen

website.

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Setting up a Volkswagen ID

The Volkswagen ID provides personal access to the digital world of Volkswagen. It enables you to log into

Volkswagen apps and websites.

You need a Volkswagen ID in order to use the services. You can register for theVolkswagen ID via myVolkswagen or

via the Volkswagen app, referred to below as app.

Registration via myVolkswagen

1. Open vwn.de/myVolkswagen.

2. Create a user account in theLog in or register area.

3. Follow the instructions on the screen.

Registering via the app

1. Install the app.

2. Follow the instructions in the app.

Registering via the Infotainment system

Depending on equipment, you can also register for theVolkswagen ID via the Infotainment system.

1. Tap We Connect on the Infotainment system and follow the instructions of the configuration wizard.

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Managing vehicles

After you have set up yourVolkswagen ID and thus created your user account, you must add your vehicle by

entering the 17-character vehicle identification number (VIN).

Adding via myVolkswagen

1. In the myVolkswagen customer area, click onMy vehicles Add vehicle.

2. Enter and confirm the vehicle identification number (VIN

).

The service packages available for your vehicle will be displayed after your vehicle has been added successfully.

You can add further vehicles in the same way via

myVolkswagen.

Adding a vehicle via the app

1. Launch the app and open theAdd vehicle area.

2. Enter or scan the VIN

and confirm.

The service packages available for your vehicle will be displayed after your vehicle has been added successfully.

Removing a vehicle via myVolkswagen

1. In the myVolkswagen customer area, openVehicle administration.

2. Click Remove next to the vehicle that you want to remove and confirm.

The vehicle is then deleted from your user account. No further services can be performed or data displayed for

the deleted vehicle.

When the vehicle is removed, the primary user is also reset and renewed registration is

necessary.

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Ordering services and activating in the vehicle

You must first order the services before you can use them in the vehicle. You must then become the primary user of

the vehicle. You must provide proof of authorisation for this. Depending on equipment, proof of authorisation is

provided either by means of the 2-key verification method or by input of the registration code. If you want to use

security-relevant services, you must additionally perform the Volkswagen Ident procedure (→ Volkswagen Ident

process). The ordered services are activated when you have become the primary user for your vehicle and have also

performed the Volkswagen Ident procedure where applicable.

Ordering services via myVolkswagen

Observe the information on privacy, right of withdrawal, Terms and Conditions and Terms of

Use.

1. In the myVolkswagen customer area, give yourConsent to Terms and Conditions and Terms of Use.

2. Click on Order free of charge.

3. Wait for email with confirmation.

4. To activate the services in the vehicle, identify yourself as the primary user. Follow the further instructions to do

this.

You can extend contracts that will expire in the near future via theExtend contract function button in the

vehicle overview. If your contract has only just begun or still has a long period to run, this function button will

not be visible.

In the case of used vehicles where the services have already expired, you will receive only the basic services as

the primary user. The services can be then extended via myVolkswagen, the In-Car Shop or the web shop.

Ordering services via the app

Observe the information on privacy, right of withdrawal, Terms and Conditions and Terms of

Use.

1. Give your Consent to Terms and Conditions and Terms of Usein the app.

2. Tap Order free of charge.

3. Wait for email with confirmation.

4. To activate the services in the vehicle, identify yourself as the primary user. To do this, follow the further

instructions in the app.

Activating services via the 2-key verification method

In order to become the primary user and thus provide proof of authorisation, you need the two mechanical vehicle

keys that belong to the vehicle. Proof of authorisation is provided in the vehicle during registration or, if a user

account already exists, in the Infotainment system via the Manage users function.

1. Switch on the ignition and the Infotainment system.

2. In the Infotainment system, register forWe Connect.

Or: tap the menu optionsManage users Settings Become primary user and follow the instructions.

3. Press on the first vehicle key.

4. Press on the second vehicle key.

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Once the Infotainment system has processed the radio signals, you are the primary user of the vehicle and the

proof of authorisation has been provided.

You can check the current status in the user area of the following website:

vwn.de/myVolkswage

Activating services by registration code

A registration code will be displayed automatically after ordering the services.

The registration code is valid for 14 days. After this period has elapsed, you will need to request a new registration

code via the myVolkswagen customer area.

In the Overview for my vehiclearea, the registration code is shown below the vehicle for all vehicles that have

not yet been fully activated. To continue the activation process, select Complete activation.

1. Take the registration code with you to the added vehicle.

2. Unlock the vehicle.

3. Switch on the ignition and leave it switched on until activation has been completed successfully.

4. With the Infotainment system switched on, tap theRegistration function button in theWe Connect (online

services) area.

5. Enter the registration code, confirm, and wait until successful activation is confirmed in the Infotainment

system.

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Setting, changing and resetting the S-PIN

Input of the security PIN(S-PIN) is requested in addition to the password as part of user authentication and acts as

a second security level to protect security-relevant services from unauthorised access.

The security PIN

, S-PIN is a multi-digit number sequence that can be freely selected during the registration process.

When creating theS-PIN

, avoid easy-to-guess number sequences and generally known birthday dates.

You must treat theS-PIN

as strictly confidential. For security reasons, you should change the S-PIN without delay if theS-PIN is disclosed to a

third party.

Setting the S-PIN via myVolkswagen and app

—In myVolkswagen, you can set theS-PIN

in your user account.

—In the app, you can set theS-PIN

during the registration process.

The S-PIN

should consist of four non-identical, non-consecutive numbers that are neither ascending or descending.

Changing the S-PIN via myVolkswagen and app

—In myVolkswagen, you can change theS-PIN

in your user account.

—In the app, you can change theS-PIN

in your user profile. To change the S-PIN, you must enter and confirm both the previous and newS-PIN.

If you enter the S-PIN

incorrectly several times, the input field will be blocked for a certain period.

Resetting the S-PIN via myVolkswagen and app

—As soon as theS-PIN

has been reset, it is no longer possible to use online services in either the app or myVolkswagen until the vehicle

keeper has verified themselves in the vehicle. For verification, have both vehicle keys at hand and start the process

on the Infotainment system. After renewed ordering and activation, the services can then be used in full again.

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Carrying out Volkswagen Ident

The identity of the primary user must be confirmed in order to use security-relevant services. You can provide proof

of identity either personally at the Volkswagen dealership or through Volkswagen Ident, a video chat in the app.

1. When a message about the identity check is displayed upon using a security-relevant service for the first time,

observe the information and tap Start.

2. Have your identity document ready.

3. Follow the instructions on the screen.

A message confirms that the identity check has been performed successfully.

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Getting help

Various information sources are available to get help on the functions or operation of individual services.

Help via myVolkswagen

Information on registration, the individual services and frequently asked questions(FAQ) is available in theHelp area.

Short help texts and videos are available in many areas via myVolkswagen. You can display help texts by clicking on

the symbol.

Using the chatbot, you can search directly for a certain question or keyword after tappingStart chat. The chatbot

shows several possible answers for the respective topic.

Help via the app

Information on the service portfolio and individual services, frequently asked questions(FAQ) and also tutorials on

the app are available in the Account area. You can display this information by clicking on the icon.

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Managing services

The following options are available in the “Manage services” area of the Infotainment system:

—Check which services are currently available in the vehicle.

—Show the number of activated and deactivated services.

—Activate or deactivate individual services.

Further information:

vwn.de/we-connect

Opening the Manage services function.

1. Tap System Service.

The control unit with integratedeSIM

can still transmit data if you deactivate all services individually.

Settings

The services can be activated and deactivated individually. To do this, open the drop-down list for the service and

make the corresponding selection.

If data transmission is restricted by the “privacy settings” function, it is not possible to activate or deactivate services

individually.

The setting options depend on the country and are not available in all vehicle models.

1. Open the Manage services function.

2. Tap Show services.

3. Select the desired setting.

All

Overview of services available in the vehicle.

Activate

Activate one or more services.

Deactivate

Deactivate one or more services.

Deactivating services

The following functions are available for deactivating and activating services:

—Central deactivation or activation via the Infotainment system .

—Individual deactivation and activation viamyVolkswagen or in the app.

You can only use a service again once you have cancelled the deactivation.

Some streaming services can only be activated and deactivated together, even if they are listed individually in the

relevant menu.

Legally required services and their data transmissions cannot be switched off and cannot be deactivated,

e.g. “eCall Emergency System”.

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Introduction

After successful registration and verification, you are authorised to perform services. You can assign or withdraw

user roles and rights for other persons in your user account online via myVolkswagen or via the app.

Opening the ‘Manage users’ function

1. Tap User or Manage users on the Infotainment system start screen.

Or: Tap MENU User or Manage users.

Setting options

Depending on the equipment, the following setting options may be available:

—Me (primary user).

—Others (secondary user, guest user or anonymous guest).

—Key.

—Setup.

Description of user roles

Primary user

—The “primary user” role is intended for the vehicle keeper or for a vehicle user who has not only temporary

authorisation (e.g. a lessee or company car driver). The primary user has unrestricted rights and can assign

additional rights to other users of the vehicle by inviting them as secondary users. If a new primary user legitimises

themselves for the vehicle, the previous primary user will automatically lose their primary user role.

Secondary users

—The “secondary user” role is intended for users who use the vehicle regularly and want to save the vehicle settings

in a personal user account. Secondary users can use mobile online services. Secondary users are assigned by the

primary user: the primary user must invite the secondary user to use the vehicle. The primary user can delete

secondary users at any time.

Guest users

—The “Guest user” user role is intended for users who use a vehicle occasionally or only once. Guest users can log in

themselves in every vehicle with service capability and involvement of the primary user is not necessary. Every

vehicle user can delete the guest user in the vehicle at any time. The guest user has only restricted access to certain

services.

Anonymous guest

—The “Anonymous guest” user role is a non person-specific account that exists locally in the vehicle and cannot be

synchronised with the server. The “Anonymous guest” user role is intended for anonymous users. These are

persons who have access to the vehicle but do not log in. There is only one anonymous guest account in vehicles

with online personalisation, and it cannot be deleted. If the “Anonymous guest” user role is activated in the vehicle,

all users logged into the vehicle will be logged out temporarily.

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Creating and deleting user roles

Creating a primary user

—Create a user account (→ Volkswagen ID).

— Add vehicle to a user account (→ Vehicle management).

—Order services and activate services in the vehicle (→ Vehicle management).

Creating secondary users via myVolkswagen

The primary user has unrestricted rights and can transfer rights to other vehicle users.

1. Open the Vehicle administration area.

2. Click on Invitations and enter the email address and username of the secondary user to be registered.

3. Click Send.

The invited person receives an email with their invitation. You can activate the services for this person as a

secondary user as soon as they accept the invitation.

You can withdraw invitations again if necessary in theSecondary user.

Removing secondary users via myVolkswagen

1. Open the Vehicle administration area.

2. In the Secondary user area, click onRevoke secondary user permission next to the corresponding secondary

user.

Deleting the primary user

1. Set privacy settings to the “Share my position” mode or “Online” mode.

2. Reset the Infotainment system to factory settings (→ Infotainment system overview).

Or: Authorise a new user in the vehicle.

If a different privacy setting is chosen, the primary user may still be present on the

server.

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Changing and deleting user data

You can change or delete your user and login data. Any changes to your login details will simultaneously also apply

to the all other Volkswagen systems that use the Volkswagen ID.

Changing user data via myVolkswagen

1. In the myVolkswagen customer area, openSettings and open one of the following areas:

—Volkswagen ID.

—Privacy settings and consents.

2. Click on Volkswagen ID and then Adapt data.

3. Change and save the user data.

4. If necessary, adapt and save the information in thePrivacy settings and consents area.

Deleting user data via myVolkswagen

1. In the myVolkswagen customer area, click onSettings Volkswagen ID Delete data.

Your data will be deleted. YourVolkswagen ID will not be deleted.

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Introduction

With the help of the “Privacy settings” function, data transmission between the vehicle and the Internet can be

permitted or prevented in several stages via the Infotainment system.

The “Privacy settings” function is dependent on the equipment level and is not available in all Infotainment systems.

Data transmission from external devices and their communication with the vehicle or legally required services, such

as the statutory eCall emergency call system cannot be prevented or deactivated by the “Privacy settings” function.

Please note that every vehicle user can set individual “Privacy settings”. These settings may be different from

those preferred by the vehicle owner.

Setting privacy settings

The current mode of the “Privacy settings” function is displayed in the Infotainment system (→ Privacy settings).

1. Switch on the ignition.

Tap MENU

.

2. Select the desired mode (→ Privacy settings).

Setting privacy settings

Selecting online mode or offline mode

In order to permit or prevent data transmission, activate or deactivate offline mode in the Infotainment system.

1. Open the Privacy settings menu.

2. Activate or deactivate Vehicle/usage data in the menu of the same name.

Depending on the mode, or

is displayed.

Selecting online mode with location data

1. Open the Privacy settings menu.

2. Activate Send location data in the menu of the same name.

is displayed.

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Status display

The following symbols display the status of the privacy function individually or together in the Infotainment system.

Activate a status in the Infotainment system in order to permit or prevent data transmission.

Connection to the Internet

Offline, not connected to the internet.

Online, connection to the Internet with restricted speed.

Online, connected to the Internet.

Privacy function symbols

“Offline mode”.

—All services are deactivated and do not send any data.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card is deactivated.

All vehicle functions that require an online connection via theeSIM

card are deactivated (→ Privacy settings).

—It is not possible to update any information and data stored in the control units, e.g. emergency call

numbers. This can restrict functions and services or mean that they are not available.

“No position data” mode.

—The current position of the vehicle is not transmitted.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card remains activated.

All vehicle functions that require an online connection via theeSIM

card are activated (→ Privacy settings).

“Use my position” mode.

—Information on the current position of the vehicle is not provided to other persons.

All tracking services are deactivated (→ Privacy settings).

—The eSIM

card remains activated.

All vehicle functions that require an online connection via theeSIM

card are activated.

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“Share my position” mode.

—All services can transmit and receive data without restriction.

All tracking services are activated.

The primary and secondary users can access the vehicle’s positioning data online atmyVolkswagen or via the

app.

—The eSIM

card is activated.

All vehicle functions that require an online connection via theeSIM

card are activated.

Legally required services cannot be deactivated and still transmit data (e.g. the statutoryeCall Emergency

System).

Effects on online vehicle functions and tracking services

If data transfer is restricted, online vehicle functions, e.g. system update or tracking services such as vehicle location,

cannot be executed.

Some online vehicle functions and tracking services are only available in certain countries and vehicle models.

The restrictions also apply to new online vehicle functions and tracking services that are provided for the

vehicle in future.

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Introduction

The personalisation function allows personalised vehicle settings, e.g. for the air conditioning system, to be saved in

your user account. User identification takes place when logging into the Infotainment system. Changes to the

settings are assigned to the user account active in the vehicle and are automatically saved online in the user account

via an existing internet connection.

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Personalised vehicle settings

The vehicle functions that can be configured depend on the equipment level. Some personalisable functions are not

stored online, but are only assigned to the user account locally in the vehicle.

This is the maximum possible range of functions. Not all vehicle functions are available in all vehicles and countries.

The following functions can be personalised:

—Settings for single door unlocking, convenience opening and windows.

—Wiper settings.

—Seat settings.

—Settings for daytime running lights and convenience turn signal, switch-on times of dipped beam.

—Air conditioning system settings.

—Active driver assist systems.

—Driving profile selection.

—Multifunction display and instrument cluster(selection of displays).

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Synchronising vehicle settings

Vehicle settings changed in the vehicle are automatically assigned to the active user account and are stored online on

a cyclical basis. The vehicle settings are also automatically synchronised with the data stored online in the following

situations when an Internet connection has been established:

—When switching on the ignition and the Infotainment system: all recently used user accounts stored in the vehicle

are synchronised.

—When changing to another user account: the newly activated and the now deactivated user account are

synchronised.

—At the end of the journey and when the ignition is switched off: the last active user account is synchronised.

You can also start the synchronisation manually in the user administration menu, e.g. if automatic synchronisation

fails when logging in. Synchronisation cannot take place automatically if the online status of the vehicle is impaired,

e.g. in underground garages, or if you have activated “Offline mode”.

If an inactive user account is active in another vehicle and settings are synchronised from there, these

settings are also transferred to your vehicle and assigned to the corresponding user account.

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Introduction

Upgrades allow new functions to be added to your vehicle after delivery.

Functions

Before using an activated function, read and observe the relevant information and warnings in the owner’s manual or

in the digital owner’s manual that may be available.

Depending on the vehicle model, you can activate convenience and Infotainment system functions, along with driver

assistance systems.

The activation of Upgrades functions depends on the country and vehicle.

Some Infotainment systems contain a list of activated functions.

Activated functions are not tied to the duration of the user account.

A list of features on demand, e.g. navigation, that are available for the vehicle is contained either in the owner’s

manual, in the Infotainment system, on the Volkswagen Commercial Vehicles website or in your user account. Some

functions do not require a description, such as functions for changing the appearance or colour of the Infotainment

system.

Inform the user or buyer about any permanently or temporarily activated functions when renting or selling the

vehicle.

WARNING

If the driver is distracted when driving, this can cause accidents and serious injuries.

● Activate the functions only when the vehicle is stationary.

If the required hardware for the on-demand function is not available in the vehicle, it can be retrofitted in

some cases by a suitably qualified workshop.

If the required software for the function on demand is not available in the vehicle, it can be retrofitted in

some cases . Retrofitting may be subject to charge, depending on the type of software.

Function status

The status of a function is displayed only in certain vehicles, depending on the Infotainment system being used. Once

a function is properly activated, it can be used until the end of the agreed term.

Function activated.

The function is faulty or temporarily unavailable.

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Viewing and activating functions

Before restarting the engine, read the notification in the Infotainment system about the completed activation

process. Observe the instructions if activation was not successful.

Prerequisites

✓ A suitable Infotainment system is installed in the vehicle.

✓ The compatibility and performance of the hardware available in the vehicle is sufficient for the function.

✓ A valid contract for use of the services exists between you and Volkswagen AG.

✓ The vehicle is assigned to your user account.

✓ You have the user role “Primary user” for the vehicle (→ Manage users).

✓ There is sufficient mobile reception in the vehicle’s current location.

✓ The electrical system in the vehicle is functional.

✓ The 12-volt vehicle battery is appropriately charged.

✓ The factory-fitted control unit with integratedeSIM

card is present.

Viewing functions

1. Tap HOME User or Manage users

Or: Tap MENU User or Manage users

.

2. Open the Privacy settings and services menu.

All available functions for the vehicle can also be viewed in the In-Car Shop in the Infotainment

system.

The primary user can activate the existing functions for the vehicle in the In-Car Shop of the Infotainment

system or in the We Connect web shop.

Activating functions

Do not drive the vehicle during activation.

All functions on demand for the vehicle are displayed in the In-Car Shop of the Infotainment system.

1. To access the In-Car Shop of the Infotainment system, tap HOME

.

2. Tap the function in the In-Car Shop and follow the instructions in the Infotainment system.

Observe the instructions in the Infotainment system during and after

activation.

After successful activation, some functions require you to park the vehicle for approx. 10 min.

1. Stop the engine and apply the handbrake.

2. Close the bonnet, boot lid, all windows and all doors.

3. Make sure that all vehicle occupants leave the vehicle and that no animals are left in the vehicle.

4. Take all vehicle keys with you and get out of the vehicle.

5. Lock the vehicle and remove the vehicle keys from the operating range of the vehicle.

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If you have the “primary user” role for the vehicle (→ Manage users), you can also view activated functions in the

app.

Troubleshooting

Where can I get functions?

You can obtain functions from a web shop accessible via your user account(→ Volkswagen ID).

Depending on the equipment, functions can also be activated directly via the Infotainment system in the In-Car Shop.

Is the function restricted during activation?

The function is not available during activation.

How can I tell if activation was successful?

Notification of successful software activation is displayed on the Infotainment system.

When will the activated function be available?

Depending on the activated function, it will either be available immediately or the next time you switch on the

ignition.

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We Connect for Your Volkswagen California Van Fourth Generation (2024-2025)

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