gency shift program lets you drive the vehicle, but at a reduced speed
and without being able to use all of the forward gears.
In some cases, vehicles with a DSG® Direct Shift Gearbox automatic
transmission may not be able to shift into reverse. It is then impos-
sible to drive the vehicle backwards.
In any event, have the automatic transmission checked by an author-
ized Volkswagen dealer or authorized Volkswagen Service Facility.
Overheating of Direct Shift Gearbox (DSG®) automatic
transmission
The DSG® automatic transmission may overheat, for example, due to
frequent starts, extended “creeping,” or stop-and-go traffic. Overheat-
ing is indicated by the warning light ꢀ and, if applicable, by a text
message in the instrument cluster. An additional warning chime may
sound. Stop and let the transmission cool down ⇒ꢀ .
The vehicle does not move forward or in reverse even though a
drive position is selected with the selector lever
If the vehicle does not move in the desired direction, the system may
not have engaged the drive position correctly. Press the brake pedal
and select the drive position again.
If the vehicle still does not move in the desired direction, there is a
system malfunction. See your authorized Volkswagen dealer or au-
thorized Volkswagen Service Facility for assistance to have the sys-
tem checked.
NOTICE
As soon as you get any of these warnings about transmission
overheating, you must either park the vehicle in a safe place or
drive faster than 12 mph (20 km/h).
If the text message and acoustic warning repeat themselves
every 10 seconds or so, you must park the vehicle in a safe
place as soon as you can safely do so and stop the engine. Let
the transmission cool down.
To help prevent damage to the transmission, do not drive the
vehicle again until the acoustic warning has stopped. As long as
the engine is overheated, avoid stop and start driving and avoid
low speeds (“walking pace”).
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