Volkswagen Car-Net: Connecting you and your vehicle
ꢀ Introduction
In this section you’ll find information about:
Volkswagen Car-Net service
Features
Application software (“apps”)
3-button module
Volkswagen Car-Net services are provided by Verizon Telematics,
Inc. (VzT) and are available only on select models. Automatic Crash
Notification (ACN) may be engaged for up to 6 months without acti-
vating a trial or paid subscription; Manual Emergency Call service and
all other Volkswagen Car-Net services require a trial or paid subscrip-
tion. Volkswagen Car-Net may collect location information. See appli-
cable Terms of Service and Privacy Policy available at
Data Collection and Privacy
Vehicle location information is transmitted to Volkswagen and our
Volkswagen Car-Net service provider, Verizon Telematics, Inc. (VzT),
anytime you press a Volkswagen Car-Net in-car button, when an
ACN event occurs or periodically in connection with the operation of
Volkswagen Car-Net.
Unless Volkswagen Car-Net equipment is disabled in the vehicle, it is
possible for Volkswagen and VzT to determine the car’s location if
required to do so by law, court order, subpoena or other legal re-
quirement. For more information, please contact the Volkswagen Car-
Net Response Center at 1-877-820-2290.
Calls may be monitored or recorded.
Volkswagen collects, processes, transmits, uses and shares infor-
mation about you and your vehicle in accordance with the
Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at
More information:
Declaration of Compliance
English 
