Checking and refilling -> In the engine compartment for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Checking and refilling  
In the engine compartment  
Safety notes for working in the engine compartment  
The engine compartment of a motor vehicle is a hazardous area. You should only carry out work  
in the engine compartment if you know exactly how to perform the required tasks, are aware of  
the general safety procedures and have access to the correct equipment, service fluids and  
suitable tools. Failing to carry out work correctly can cause serious injuries . The work  
should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends  
using a Volkswagen dealership for this purpose.  
Always park the vehicle on a level and stable surface before carrying out any work in the engine  
compartment.  
Any work on the high-voltage system must only be carried out by workshops which have been  
authorised in accordance with Volkswagen guidelines →  
.
DANGER  
The voltage in the high-voltage system and in the high-voltage battery is a life-threatening  
hazard! Touching damaged orange high-voltage cables or the high-voltage battery can lead to a  
fatal electric shock. The high-voltage system may also be active when the ignition is switched  
off!  
Never carry out any work on the high-voltage system, the orange high-voltage cables, the  
high-voltage components or the high-voltage battery. Any work involving the high-voltage  
network must always be carried out by workshops authorised to work on the high-voltage  
system.  
Never damage or remove the orange high-voltage cables, components or battery or  
disconnect then from the high-voltage system.  
Work in the vicinity of high-voltage components and high-voltage cables or on the high-  
voltage battery with machining, shaping and sharp-edged tools or heat sources, for  
example, welding, soldering, hot air or thermal adhesives, may only be performed after the  
vehicle has been de-energised. The high-voltage battery cannot be de-energised. Only  
properly qualified and trained specialist staff may de-energise the vehicle.  
If there is a fault in the high-voltage system, the drive will be deactivated if necessary and a  
corresponding display may appear in the instrument cluster. Should this happen, the drive  
remains deactivated until the defect has been remedied by the appropriately qualified and  
trained workshop personnel.  
It is essential to comply with Volkswagen guidelines when carrying out work of any kind on  
the high-voltage system, in particular on the orange high-voltage cables and components or  
the high-voltage battery.  
WARNING  
Unqualified work on the high-voltage system and on high-voltage components can lead to  
malfunctions, accidents and injuries.  
Any work on the high-voltage system, or on systems which could be indirectly affected by it,  
must only be carried out by properly trained and qualified expert personnel.  
WARNING  
Unintentional vehicle movements during service work can cause serious injury.  
Never work underneath a vehicle if it is not secured against rolling away. If you are working  
underneath the vehicle while the wheels are on the ground, the vehicle must be on a level  
surface, the wheels chocked, and the vehicle key removed from the ignition lock as required.  
If you have to work underneath the vehicle, use suitable stands to provide extra support for  
the vehicle. The jack is not sufficient for this task and can fail, which can lead to serious  
injuries.  
WARNING  
The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be  
sustained here.  
The utmost care and attention must be paid when carrying out any work and you must  
follow the general safety rules. Never take any risks.  
Never perform any work in the engine compartment unless you know exactly how to carry it  
out. If you are uncertain of what to do, the work should be carried out by a qualified  
workshop. Serious injuries can result from work that has not been carried out properly.  
Never open the bonnet if you see steam or coolant escaping from the engine compartment.  
Hot steam or hot coolant can cause serious burns. Always wait until you can no longer see or  
hear steam or coolant coming from the engine compartment.  
Always allow the electric drive and high-voltage components to cool down before opening  
the bonnet.  
Hot electric drive components can burn the skin.  
Once the electric drive has cooled down, the following points should be observed before  
opening the bonnet:  
Switch on the electronic parking brake and move the selector lever to position P or move  
the gear lever to the neutral position.  
Switch off the ignition, remove the vehicle key from the ignition lock and keep it in a safe  
place far enough away from the vehicle to prevent any risk of the ignition being switched  
on accidentally and supplying power to the electrical system.  
Always keep children away from the engine compartment and never leave unsupervised.  
The cooling system is under pressure when the electric drive is hot. Never open the cap of  
the coolant expansion tank when the electric drive is hot. Coolant may spray out and cause  
serious burns and other injuries.  
Slowly and carefully turn the cap on the coolant expansion tank anticlockwise while  
exerting gentle downward pressure on the cap.  
Always protect the face, hands and arms from hot coolant or steam with a large, thick  
cloth.  
When refilling, do not spill any service fluids on engine components or on the exhaust  
system. The spilt service fluids can start a fire.  
WARNING  
High voltages in the electrical system can cause electric shocks, burns, serious injuries and  
death!  
Never short circuit the electric system. The 12-volt vehicle battery could explode.  
In order to reduce the risk of a potentially fatal electric shock and serious injuries while the  
vehicle's drive system is active or being activated, never touch high-voltage components,  
the high-voltage battery or the high-voltage system, in particular orange high-voltage  
cables.  
WARNING  
There are rotating components in the engine compartment that can cause serious injury.  
Never reach into the radiator fan or into the area of the radiator fan. Touching the rotor  
blades can result in serious injuries. The fan is temperature-controlled and can start  
automatically, even when the ignition has been switched off or the vehicle key has been  
removed from the ignition lock.  
If any work has to be performed during the start procedure or when the vehicle’s drive  
system is activated, the rotating parts (such as the radiator fan etc.) pose an additional  
safety risk, and can potentially cause fatal injuries. Always be particularly careful.  
Always ensure that no body parts, jewellery, ties, loose items of clothing or long hair can  
be caught up in rotating engine components. Before starting work, remove any jewellery  
and ties, tie up long hair and pull clothes in tightly to avoid them getting caught in  
engine parts.  
Always take due care and attention when depressing the accelerator. The vehicle could  
start moving even if the electronic parking brake is switched on.  
Always ensure you have not left any objects, such as cleaning cloths and tools, in the engine  
compartment. Any forgotten items can cause malfunctions, damage to the electric drive and  
fires.  
WARNING  
Additional insulating materials, such as example blankets in the engine compartment, can  
interfere with the operation of the electric drive, and can cause fires and lead to severe injuries.  
Never cover the electric drive with blankets or other insulating materials.  
WARNING  
Service fluids and some materials in the engine compartment are highly flammable and can  
cause fires and serious injuries!  
Never smoke in the vicinity of the engine compartment.  
Never work near naked flames or sparks.  
Never spill service fluids onto the electric drive. They could ignite on hot electric drive  
components and thus cause injuries.  
Observe the following if work on the 12-voltage vehicle electrical system is necessary:  
Always disconnect the 12-volt vehicle battery. Ensure that the vehicle is unlocked when  
the 12-volt vehicle battery is disconnected as otherwise the anti-theft alarm will be  
activated.  
Never work in the direct proximity of heating systems, water heaters or any other naked  
flames.  
Always have a fully functional and tested fire extinguisher to hand.  
NOTICE  
When refilling or replacing service fluids, ensure that you pour the correct service fluids into the  
correct openings. The use of incorrect service fluids could result in serious malfunctions and  
engine damage.  
NOTICE  
After an accident, or after the underside of the vehicle has struck an obstacle, the high-voltage  
battery must be checked by appropriately qualified and trained experts.  
Any service fluids leaks from the vehicle are harmful to the environment. You should  
therefore regularly check the ground underneath your vehicle. If there are spots of oil or  
other fluids on the ground, the vehicle should be inspected by a qualified workshop. Any  
spilt service fluids must be disposed of properly.  
Preparing the vehicle for working in the engine  
compartment  
Checklist  
The following steps should always be carried out in the specified order before working in the  
engine compartment →  
:
Park the vehicle on a level and stable surface.  
Depress and hold the brake pedal until the vehicle’s drive system has been deactivated.  
Switch on the electronic parking brake (→ Electronic parking brake, Description).  
Move the selector lever to position P (→ Driving mode selection for electric vehicles,  
Function).  
Deactivate the vehicle’s drive system (→ Deactivating the vehicle’s drive system, Operation).  
Remove the vehicle key from the vehicle and keep in a location outside the vehicle to prevent  
the vehicle’s drive system from being activated accidentally and supplying power to the  
electrical system (→ Deactivating the vehicle’s drive system, Operation).  
Allow the electric drive to cool down.  
Children and other people should always be kept well away from the engine compartment.  
Ensure that the vehicle cannot roll away unexpectedly.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to severe injuries.  
Always follow the instructions in the checklist and observe the general safety procedures.  
Opening and closing the bonnet  
Fig. 1 In the footwell on the driver side: release lever for the bonnet.  
Fig. 2 Above the radiator grille: bonnet opening lever.  
Opening the bonnet  
Ensure that the wiper arms are positioned on the windscreen before opening the bonnet →  
.
Open the driver door and pull the release lever in the direction of the arrow Fig. 1 . The  
bonnet is released from the lock carrier catch by spring force →  
.
Lift the bonnet, press the opening lever and fully open the bonnet Fig. 1 . The bonnet is  
held in the open position by the gas strut.  
Closing the bonnet  
To close the bonnet, pull it down to overcome the gas strut pressure →  
.
Let the bonnet drop into the lock carrier catch from a height of about 30 cm – do not press it  
down!  
If the bonnet has not closed properly, lift it and then close it again.  
The bonnet is flush with the body parts around it when it is closed properly. The bonnet is no  
longer highlighted in the instrument cluster display or the display goes out (→ In the engine  
compartment, Function).  
WARNING  
If the bonnet is not closed properly, it can open suddenly while you are driving and completely  
obscure your view of the road. This can lead to accidents and serious injuries.  
After closing the bonnet, always check that it is properly secured. The bonnet must be flush  
with the surrounding body panels.  
If you notice that the bonnet is not closed properly while the vehicle is in motion, stop the  
vehicle as soon as possible and close the bonnet.  
The bonnet should only be opened or closed when you are sure that nobody is in its path.  
NOTICE  
The bonnet should only be opened when the wiper arms are flush to the windscreen and  
when they are switched off in order to avoid damage to the bonnet and the wiper arms.  
Always return the wiper arms to the windscreen before starting your journey.  
Display  
Fig. 1 On the instrument cluster display: the bonnet is open or not closed properly (illustration).  
A symbol on the instrument cluster display indicates if the bonnet is open or is not closed  
properly → Display .  
Do not continue driving! If necessary, lift the bonnet and then close it again.  
This symbol is also visible when the ignition is switched off and will go out a few seconds after  
the vehicle has been locked when all doors are closed.  
WARNING  
Failure to observe warnings can cause your vehicle to break down in traffic, which can lead to  
accidents and serious injuries.  
Never ignore any warnings.  
Stop the vehicle as soon as possible and when safe to do so.  
The symbol can differ depending on the version of the instrument cluster.