Display → Fig. 1
Meaning
1 , 2 lit up, 3
flashing
High-voltage battery is being charged.
The charging cable is connected to the mains network and to the
vehicle. Charging process has not yet started.
1 , 2 , 3 lit up
1 , 2 lit up
The charging cable is connected to the mains network but not to the
vehicle.
The charging cable has been connected to the mains network for a
longer period but not to the vehicle.
1 lit up, 2
flashing
Limiting the charge current
The charging cable limits the charging current corresponding to the available power supply.
Depending on the country-specific mains sockets, the maximum charging current may be 6 A,
8 A or 10 A.
The maximum charging current can be changed in the e-manager of the Infotainment system
(→ e‑manager, Description).
Temperature monitoring
The charging cable is equipped with a temperature monitoring function on the safety device and
mains plug. The temperature monitoring function is triggered if the charging cable overheats,
e.g. if it had previously been stored in an overheated luggage compartment or strong sunlight.
When the charging current is reduced by the safety device, the warning lamp for the mains
connector → Fig. 1 5 or safety device 6 flashes red. One or more indicator lamps → Fig. 1
1 , 2 , 3 light up or flash green. As soon as the charging cable has cooled down enough, the
charging current is automatically increased again.
When the charging process is interrupted by the safety device, the indicator lamp for the vehicle
3 also goes out. Remove the charging cable and leave it to cool. If the error occurs again, seek
expert assistance.
Fault displays
In the event of a fault display with one or more red warning lamps without a status indicator, the
charging process is interrupted or terminated. Go to a qualified workshop.
Fault in the electrical installation
If the safety device detects a fault in the power supply, the indicator lamp for the earth wire
→ Fig. 1 4 lights up or flashes yellow or the indicator lamp for the mains connector → Fig. 1
5 lights up or flashes red without displaying a status indicator. The charging process will be
interrupted. Check whether you can charge the vehicle with another mains plug.
Have the mains socket or electrical installation checked by a specialist electrician.
NOTICE
Find out about the maximum charging current that can be set for charging at a domestic mains
socket. The maximum charging current is 8 amps in Finland, France and Switzerland and 6
amps in Denmark. Volkswagen recommends using the factory-supplied charging cables in
these countries.
NOTICE
In Norway, the function of the charging cable may be limited for technical reasons. Volkswagen
recommends only using the supplied charging cable in Norway.
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