Get Instrument cluster Guide for Volkswagen E Golf 4 Door Second Generation (2017-2020)

Instrument cluster

Introduction to the topic

The vehicle is equipped either with an analogue or a digital instrument cluster (Active Info

Display).

WARNING

Accidents and injuries can occur if the driver is distracted.

●

Never press the buttons on the instrument cluster while the vehicle is in motion.

Any settings for the instrument cluster display and displays in the Infotainment system

should be made only when the vehicle is stationary in order to reduce the risk of accidents

and serious injuries.

When you activate the vehicle’s drive system after the 12-volt vehicle battery has been

fully discharged or replaced, or after a jump start or an emergency start, you may find

that system settings (time, date, personal convenience settings and programming) have

been changed or deleted. Check and correct the settings as necessary once the 12-volt

vehicle battery has been sufficiently charged.

Analogue instrument cluster

Fig. 1 Instrument cluster in the dash panel with power display.

Descriptions of the instruments → Fig. 1 :

1

2

Power availability indicator Displays the current available power of the electric drive.

Power display (→ Power display, Description).

The current power level is displayed in kilowatts (in % PWR x 10) while the vehicle is in

motion.

When the vehicle’s drive system is activated, the display changes from

Displays (→ Displays, Description).

to .

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4

5

6

A

Reset, set and display button (→ Displays, Description).

Speedometer.

Charge level indicator Displays charge level of high-voltage battery.

When the needle is located in the blue area A , the vehicle is driving in the particularly

low-energy consumption range.

B

When the needle is located in the green area B , braking energy is converted into electrical

energy via the electric drive and fed into the high-voltage battery.

Power display

When the vehicle’s drive system is activated before setting off, the power display needle changes

from

to and the indicator lamp

lights up in the instrument cluster.

The current power is displayed in the instrument cluster while you are driving → Fig. 1 .

Digital instrument cluster (Active Info Display)

Fig. 1 Active Info Display in the dash panel.

The Active Info Display is a digital instrument cluster with high-resolution TFT colour display.

To complement the standard dials such as the rev counter and speedometer, users can choose

from various "information profiles" to view additional data.

Descriptions of the instruments:

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2

Variable operating mode display. The content displayed varies depending on the active

operating mode.

Display of information profiles. The content displayed varies depending on the selected

information profile. The example shows the “Classic” information profile without additional

displays.

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Displays (→ Displays, Description).

Reset, set and display button (→ Displays, Description).

Speedometer.

Digital speed display.

High-voltage battery charge level display.

Variable operating mode display

The left round instrument 1 adapts to the operating mode.

Information profiles

To select various topical information profiles, go to the Views menu in the display of the

instrument cluster (→ Menus and information displays, Overview). The Active Info Display shows

additional information in the centre of the dials 2 depending on the information profile you

have selected. The following information profiles are available:

—Classic. No additional information shown.

—Efficiency. Digital display of the average consumption and graphic display of the current

consumption in the driving mode display. Percentage display of zero-emissions driving

distance in the speedometer.

—Navigation. When route guidance is active: the remaining distance to the set destination and

an estimated time of arrival are shown in the driving mode display, and arrows to aid

navigation are shown in the speedometer. If route guidance is inactive: the current altitude is

shown in the driving mode display, and a compass is shown in the speedometer.

—Driver assistance. Graphic displays relating to various driver assist systems are shown, or the

driving time is shown digitally in the driving mode display. The speedometer shows arrow

navigation or a compass.

Navigation map in the Active Info Display

In vehicles with a factory-fitted Infotainment system → Infotainment system, the Active Info

Display can show a detailed map. To display this map, select the Navigation menu item in the

instrument cluster.

The navigation map can be shown in two sizes. If the larger map view is selected, the Active Info

Display dials will be smaller. To select the preferred map size:

—Press the

required (→ Menus and information displays, Operation).

—OR: press the or arrow button on the multifunction steering wheel to select the

required map size. A frame appears around the selected option.

button on the multifunction steering wheel to switch between map sizes as

—Confirm the selection by pressing the

button on the multifunction steering wheel.

WARNING

If the maximum power reserve is not available or the charge level of the high-voltage battery is

low, the driving characteristics can change, e.g. the acceleration performance of the vehicle.

●

Always adapt your speed and driving style to suit visibility, weather, road and traffic

conditions as well as the charge level of the high-voltage battery.

Available power

Fig. 1 In the instrument cluster: available power.

Available power display

Key to Fig. 1 :

A

Maximum electric drive power availability. High power availability is required, for example,

to accelerate the vehicle quickly to overtake safely.

B

C

Maximum electric drive power no longer available →

.

Currently available drive power very limited. The indicator lamp lights up in the

instrument cluster.

The current power availability in the electric drive is displayed in the instrument cluster while you

are driving → Fig. 1 .

The limited power availability can be dependent on driving characteristics, e.g. rapid

acceleration. The power availability is also generally limited under the following conditions:

—Very cold or very hot high-voltage battery temperatures.

—Low high-voltage battery charge level.

When the charge level of the high-voltage battery approaches the reserve range, the maximum

possible driving speed will be reduced in addition to the available power. Charge the high-

voltage battery as soon as possible.

WARNING

Driving when the charge level of the high-voltage battery is too low can lead to the vehicle

battery discharging when in traffic, and can lead to accidents and serious injuries.

●

Always make sure that the high-voltage battery is sufficiently charged.

WARNING

If the maximum power reserve is not available or the charge level of the high-voltage battery

has reached the “reserve range”, the driving characteristics can change, e.g. the acceleration

performance of the vehicle.

●

Always adapt your speed and driving style to suit visibility, weather, road and traffic

conditions as well as the charge level of the high-voltage battery.

Displays

Possible information on the instrument cluster display

Depending on the vehicle equipment level, various kinds of information can be displayed on the

instrument cluster display:

—Open doors, bonnet and boot lid.

—Warning and information messages (→ Warning and information messages, Description).

—Mileage displays.

—Time (→ Clock, Setting).

—Radio and navigation information → Infotainment system.

—Telephone information → Infotainment system.

—Outside temperature.

—Compass display.

—Selector lever positions.

—Driving data display (multifunction display) and menus for various settings (→ Driving data

display (multifunction display), Description).

—Service interval display (→ Service interval display, Description).

—Range display.

—Speed warning function.

—Speed warning for winter tyres.

—Road signs detected by the Dynamic Road Sign Display system (→ Dynamic Road Sign Display,

Description).

—Engine code (EC).

—Charge level of the 12-volt vehicle battery.

—Remaining charging time during charging of the high-voltage battery.

—Personalisation: welcome and user selection.

Open doors, bonnet and boot lid

The instrument cluster display indicates if any doors, the engine compartment or boot lid are

open once the vehicle has been unlocked, and while the vehicle is in motion. In some cases, an

acoustic signal is also given. Different instrument cluster designs may have different displays.

Selector lever positions

The gear selected is displayed on the side of the selector lever and on the display in the

instrument cluster.

Outside temperature display

If the outside temperature falls below approximately +4°C (+39°F), the temperature display also

shows a snowflake symbol . This symbol remains lit up until the outside temperature rises

above +6°C (+43°F) →

.

When the vehicle is stationary or travelling at very low speeds, the temperature displayed may be

slightly higher than the actual outside temperature as a result of the heat radiated from the

engine.

The measuring range is between -45°C (-49°F) and +76°C (+169°F).

Telephone information

If a mobile telephone is connected via Bluetooth®, the Bluetooth® symbol is shown in the

instrument cluster display

.

In addition, the symbol shows the charge level of the mobile phone battery

Mileage displays

The odometer registers the total distance travelled by the car.

The trip recorder (trip) shows the distance travelled since the trip recorder was last reset.

—Press the

button in the instrument cluster (→ Analogue instrument cluster, Overview) or

(→ Digital instrument cluster (AID), Overview) briefly to reset the trip recorder to 0.

Speed warning for winter tyres

A display in the instrument cluster indicates when you have exceeded the set maximum speed.

Speed warning settings can be made in the vehicle settings in the Infotainment system (→

Vehicle settings menu, Operation).

Compass display

Depending on the vehicle equipment, the instrument cluster display shows the vehicle’s current

direction of travel in short form, e.g. NW for northwest, when the ignition is switched on.

If the navigation system is switched on and no guidance is active, the graphic display of a

compass is also available.

Engine code

Press and hold the

button in the instrument cluster (→ Analogue instrument cluster,

Overview) or (→ Digital instrument cluster (AID), Overview) (for approximately 15 seconds) to

show the vehicle's engine code in the instrument cluster display. The ignition must be switched

on for this, but the vehicle's drive system must not be activated.

Current recuperation level

You can choose between four brake energy recuperation levels. When you change the brake

energy recuperation level, a message will appear in the instrument cluster display for several

seconds. Additionally, the current brake energy recuperation level is shown in the instrument

cluster display (→ Brake energy recuperation, Operation).

Range display

Approximate calculation of the distance in km that can still be travelled with the current battery

charge level under the current driving conditions and with the same consumption. This distance

is calculated using factors that include the current energy consumption.

WARNING

Streets and bridges can be iced over at outside temperatures above freezing point.

●

The snowflake symbol indicates that there is a risk of black ice.

There may be black ice on the roads even when outside temperatures are above +4°C

(+39°F), even when no snowflake symbol is displayed.

●

You should never rely solely on the outside temperature display!

Different instrument clusters are available, which means that the versions and displays

may vary. In displays without warning or information texts, faults are indicated

exclusively by the indicator lamps.

Some displays in the instrument cluster may be overridden by sudden alerts, e.g.

incoming telephone calls.

Depending on the vehicle equipment level, some settings and displays may also appear

in the Infotainment system.

If several warnings are present, the symbols will appear for several seconds, one after

another. The symbols will continue to appear until the faults are rectified.

If warnings about malfunctions are displayed when the ignition is switched on, it may

not be possible to adjust some settings as described, or the information display may

appear differently. If this is the case, take the vehicle to a qualified workshop to have the

malfunctions rectified.

Driving data display (Multifunction display)

The driving data display (multifunction display) shows a variety of travel and fuel consumption

data.

Switching between displays

Vehicles without multifunction steering wheel:

—Press the rocker switch

on the wiper lever (→ Menus and information displays, Operation).

Vehicles with multifunction steering wheel:

—Press the or button (→ Menus and information displays, Operation).

Switching between recorders

—Press the

button on the wiper lever, or press the

button on the multifunction

steering wheel.

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The memory will be deleted if the journey is interrupted for more than two hours.

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Display and storage of the collected driving and consumption values. The memory is deleted

automatically when charging takes place.

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The memory collects driving data for up to 19 hours and 59 minutes or 99 hours and 59 minutes

of driving time or 1,999.9 km or 9,999.9 km distance covered. The memory is deleted if one of

these maximum values is exceeded. The maximum values vary depending on the instrument

cluster version.

Clearing a driving data recorder

—Select the memory that you wish to delete.

—Press and hold the

button on the wiper lever or the

button on the multifunction

steering wheel for approximately two seconds.

Selecting displays

You can select which driving data you want to display in the vehicle settings in the Infotainment

system (→ Vehicle settings menu, Operation).

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Displays the average energy consumption in kilowatt hours per hundred kilometres

(kWh/100km). This display only appears after the vehicle has travelled a distance of

approximately 100 metres.

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Approximate distance in km that can still be covered with the same driving style.

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The average speed is displayed after around 100 metres.

Convenience consumers

List of active convenience systems which can increase energy consumption, e.g. the air

conditioning system.

Setting the speed warning

—Select the display

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—Press the

button on the wiper lever or the

button on the multifunction steering

wheel to save the current speed and activate the warning.

—Within around five seconds, set the speed with the rocker switch on the wiper lever or

the or buttons on the multifunction steering wheel. Then press the or

button or wait a few seconds. The speed is now saved and the warning is activated.

—To deactivate, press the or button again. The stored speed will be deleted.

The warning can be set for speeds from 30 km/h (18 mph) to 250 km/h (155 mph).

Some settings can be saved in the user accounts of the personalisation function and can

therefore change automatically when the user account is changed (→ Personalisation,

Description).

Warning and information messages

The system runs a check on certain components and functions in the vehicle when the ignition is

switched on or while the vehicle is in motion. Malfunctions are indicated by red and yellow

warning symbols with information messages on the instrument cluster display. An acoustic

warning is also given in certain cases. The appearance of the text messages and symbols can vary

depending on the version of the instrument cluster.

In addition, a list of current malfunctions can be opened manually. To do so, choose Vehicle

status or Vehicle in the menu (→ Menus and information displays, Overview).

Priority 1 warning

The red central warning lamp flashes or lights up – in some cases together with acoustic

warnings or additional symbols. Do not continue driving! Danger. Check the fault and correct

the cause. Seek expert assistance if necessary.

Priority 2 warning

The yellow central warning lamp flashes or lights up – in some cases together with acoustic

warnings or additional symbols. Malfunctions and insufficient service fluids can damage the

vehicle and cause it to break down. Check the fault as soon as possible. Seek expert assistance if

necessary.

Note about information in the owner's manual

You will find further information on the warning in the owner's manual.

Information message

Information about various procedures within the vehicle.

If several warnings are present, the symbols will appear for several seconds, one after

another. The symbols will continue to appear until the faults are rectified.

If warnings about malfunctions are displayed when the ignition is switched on, it may

not be possible to adjust some settings as described, or the information display may

appear differently. If this is the case, take the vehicle to a qualified workshop to have the

malfunctions rectified.

Driver Alert System (recommendation for rest breaks)

Fig. 1 On the instrument cluster display: Driver Alert System symbol.

The Driver Alert System informs the driver if their driving shows signs of tiredness.

Function and operation

The Driver Alert System determines the driving behaviour at the beginning of a journey and uses

it to evaluate the tiredness of the driver. This is compared to the behaviour of the driver while

actually driving. If the system detects driver fatigue, an acoustic warning signal will sound and a

symbol will be displayed on the instrument cluster display together with a supplementary text

message → Fig. 1 . The message in the instrument cluster display is displayed for about five

seconds and may be repeated once. The last displayed message is saved by the system.

The message on the instrument cluster display can be switched off by pressing the

button on the wiper lever or the

button on the multifunction steering wheel. The message

can be displayed again on the instrument cluster display using the multifunction display (→

Warning and information messages, Description).

Function conditions

The driving behaviour can be evaluated only when the speed is above 60 km/h (37 mph) up to

approximately 200 km/h (125 mph).

Switching on and off

The Driver Alert System can be activated and deactivated in the vehicle settings in the

Infotainment system (→ Vehicle settings menu, Operation).

Function limitations

The Driver Alert System has system-related limitations. The following conditions can limit the

function of the Driver Alert System, or prevent it from working altogether:

—Speeds less than 60 km/h (37 mph).

—Speeds of more than 200 km/h (125 mph).

—Twisting roads.

—Poor roads.

—Adverse weather conditions.

—Sporty driving style.

—The driver is distracted.

The Driver Alert System is reset in the following situations:

—The ignition is switched off.

—The driver seat belt is unfastened and the driver door is open.

—The vehicle has been stationary for longer than 15 minutes.

The Driver Alert System is automatically reset in the event of an extended period of slow driving

(speed less than 60 km/h (37 mph)). If the speed is increased again, the system evaluates the

driving behaviour once more.

WARNING

The intelligent technology used in the Driver Alert System cannot overcome the laws of

physics, and functions only within the limits of the system. Do not let the extra convenience

afforded by the Driver Alert System tempt you into taking any risks when driving. During a long

trip, plan regular and sufficient breaks.

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The driver is responsible at all times for their fitness to drive.

Never drive a vehicle when you are tired.

The system cannot always detect the driver's level of alertness. Observe the information in

the section “Function limitations”.

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In certain situations, the system may wrongly interpret intentional driving manoeuvres as a

lack of alertness from the driver.

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No urgent warning will be given in the event of the phenomenon known as “microsleep”.

Observe the information in the instrument cluster display and respond according to the

commands.

The Driver Alert System has been developed for use only while driving on motorways and

good roads.

If there is a system fault, proceed to a qualified workshop immediately to have the

system checked.

Dynamic Road Sign Display

Fig. 1 On the instrument cluster display: examples of recognised speed limits and overtaking

restrictions with accompanying additional signs.

Dynamic Road Sign Display uses a camera in the base of the interior mirror to monitor standard

road signs and informs the driver of any detected speed limits or overtaking restrictions. Within

the limits of the system, the system also displays additional signs, e.g. temporary restrictions or

restrictions in wet conditions. In some cases the system can also display the current speed limits

on non-signposted routes.

Displays

In addition to speed limits and overtaking restrictions, Dynamic Road Sign Display also detects

the road sign which indicates that all restrictions have been lifted on motorways and main roads

in Germany. In all other countries in which the system is operated, the current speed limit is

displayed instead.

The road signs detected by Dynamic Road Sign Display are displayed on the instrument cluster

→ Fig. 1 and in some cases also on the Infotainment system, depending on which version is

installed in the vehicle.

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The system is in the initialisation phase. OR: the camera has not

detected any regulatory or warning signs.

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System fault. Go to a qualified workshop.

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Fault in the

Dynamic Road Sign Display system speed warning. Go to a qualified workshop.

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The area around the camera on the

windscreen is dirty. Clean the windscreen.

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No data transmission from the

Infotainment system. Check whether valid map data is loaded in the Infotainment

system. OR: the vehicle is located in an area that is not covered by the map stored

in the Infotainment system.

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Dynamic Road Sign Display is not supported in the country in which you are

currently travelling.

Switching on and off

Continuous display of road signs in the instrument cluster can be activated and deactivated in

the vehicle settings in the Infotainment system.

Display of road signs

After validation and evaluation of the information from the camera, the Infotainment system and

the current vehicle data, the activated Dynamic Road Sign Display shows up to three valid road

signs with the accompanying additional signs → Fig. 1

:

1st position: The road sign that currently applies for the driver is shown on the left-hand side

of the display, e.g. a speed limit of

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2nd position: Road signs that do not always apply (e.g.

are shown in second place.

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Additional sign: if the windscreen wiper is active while the vehicle is

in motion, a road sign with the additional “When

wet” sign that now applies will be moved left to the first position, for example.

3rd position: A further road sign may be displayed in the third position, e.g. “overtaking not

permitted at certain times” → Fig. 1

.

Speed warning

If the Dynamic Road Sign Display detects that an applicable speed limit has been exceeded, it can

issue an acoustic warning signal or display a message on the instrument cluster display.

The speed warning can be set or completely deactivated in the vehicle settings in the

Infotainment system (→ Vehicle settings menu, Operation). The settings can be adjusted in

increments of 5 km/h (3 mph) within a range between 0 km/h (mph) and 15 km/h (9 mph) above

the permitted maximum speed.

Function limitations

Dynamic Road Sign Display is subject to system-related limitations. The following conditions can

restrict the function of Dynamic Road Sign Display, or prevent it from working altogether:

—Poor visibility, e.g. due to snow, rain, fog or heavy spray.

—Glare, e.g. from oncoming traffic or sunlight.

—High speeds.

—A covered or dirty camera.

—Road signs located outside of the camera's field of view.

—Partially or fully hidden road signs, e.g. by trees, snow, dirt or other vehicles.

—Non-standard road signs.

—Damaged or bent road signs.

—Variable road signs on gantries (changeable road sign display using LEDs or other light

sources).

—Out-of-date map material in the Infotainment system.

—Vehicles with road sign stickers, e.g. speed restrictions on trucks.

WARNING

The intelligent road sign recognition system technology cannot overcome the laws of physics,

and functions only within the limits of the system. Do not let the extra convenience afforded by

Dynamic Road Sign Display tempt you into taking any risks when driving. The system is not a

substitute for the full concentration of the driver.

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Always adapt your speed and driving style to suit visibility, weather, road and traffic

conditions.

Poor visibility, darkness, snow, rain and fog can cause traffic signs to be not displayed or be

incorrectly displayed by the system.

If the camera's field of view is dirty, covered or damaged, the function of the Dynamic Road

Sign Display system may be impaired.

WARNING

Driving recommendations and traffic symbols displayed by the Dynamic Road Sign Display

system may differ from the current traffic situation.

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Not all road signs can be recognised by the system and displayed correctly.

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Road signs on the road and traffic regulations have priority over the recommendations and

displays provided by the Dynamic Road Sign Display system.

NOTICE

Availability of the Dynamic Road Sign Display function is limited in waypoint mode (waypoint

navigation) of the Infotainment system.

Some settings can be saved in the user accounts of the personalisation function and can

therefore change automatically when the user account is changed (→ Personalisation,

Description).

Eco-driving notes

Fig. 1 Display of eco-driving notes (illustration)

The eco-driving notes support the driver by providing situation-dependent recommendations on

the instrument cluster display for an anticipatory driving style.

When you approach a junction, roundabout or route section with a speed limit, for example, the

text message

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Depending on the selected driving profile, you use the coasting function and brake energy

recuperation and therefore save energy as soon as you take your foot off the accelerator. A light

progress bar indicates the distance covered in coasting mode → Fig. 1 .

The eco-driving notes use the navigation data of the Infotainment system. The most probable

route is used if the route guidance function is not active.

The eco-driving notes can be activated and deactivated in the Infotainment system (→ Vehicle

settings menu, Operation).

The eco-driving notes are not displayed if the cruise control system or Adaptive Cruise Control

(ACC) are active.

The eco-driving notes are dependent on the equipment level and are not available in all

countries.

WARNING

The system is not a substitute for the full concentration of the driver.

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Always adapt your speed and driving style to suit visibility, weather, road and traffic

conditions.

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Road signs on the road and traffic regulations have priority over driving recommendations.

Time

—To set the time (on all vehicle clocks), press and hold the

button in the instrument cluster

while the doors are closed until the word Time appears on the instrument cluster display (→

Analogue instrument cluster, Overview) or (→ Digital instrument cluster (AID), Overview).

—Release the

button. The time is shown in the instrument cluster display and the hour

setting is marked.

—Then press the

button repeatedly until the required hour value is displayed. Press and hold

the

button to scroll through quickly.

—Once you have set the hour, wait until the minutes display is marked in the instrument cluster

display.

—Then press the

button repeatedly until the required minute value is displayed. Press and

hold the

button to scroll through quickly.

—Release the

button to finish setting the clock.

The time can also be set in the vehicle settings in the Infotainment system (→ Vehicle settings

menu, Operation).

Button for driver assist systems

Depending on the vehicle equipment, the button for driver assist systems is located on the turn

signal and main beam lever or on the multifunction steering wheel. The driver assist systems can

be switched on and off in the

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—Press the button to open the

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—Select the driver assist system and switch it on or off. A “tick” indicates that a driver assist

system is switched on.

—Mark and confirm your selection by pressing the

button on the wiper lever, or by

pressing the button on the multifunction steering wheel.

Alternatively, you can also switch the driver assist systems on and off in the vehicle settings in

the Infotainment system (→ Vehicle settings menu, Operation).

Service interval display

Fig. 1 In the instrument cluster display: example of a display in the instrument cluster when a

service is due (illustration).

The service event displays are shown on the instrument cluster and in the Infotainment system

→ Fig. 1 .

Versions and displays can vary as different versions of the instrument cluster and Infotainment

system are available.

Service notification

If a service or an inspection is due soon, a service notification and a spanner symbol

appear

when the ignition is switched on.

The number of kilometres or amount of time shown correspond to the maximum number of

kilometres or maximum time that can still be driven before the next service.

Accessing service schedules

You can access the current service schedule when the ignition is switched on, the vehicle’s drive

system has been deactivated and the vehicle is stationary:

—Press the

button in the instrument cluster and keep it pressed until the Service text

appears in the display.

—Release the

button. The current scheduled service will be shown in the display.

The service information can be displayed in the vehicle settings in the Infotainment system (→

Vehicle settings menu, Operation).

Resetting the service interval display

If the service or the inspection was not performed by a Volkswagen dealership, the display can be

reset as follows:

—Switch off the ignition.

—Press and hold down the

button in the instrument cluster.

—Switch on the ignition again.

—Release the

—Press the

button.

button in the instrument cluster for confirmation.

Do not reset the service interval display between service intervals otherwise incorrect data may

be shown.

The Service message disappears after a few seconds with activated vehicle drive system

or by pressing the

button in the wiper lever or the

button in the

multifunction steering wheel.

If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible

service, the system cannot calculate the time at which the next service is due. The

information shown in the service interval display may therefore be incorrect. In this case,

observe the maximum permissible maintenance interval.

Instrument cluster for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

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