Maintenance
Service
Service work and digital service schedule
The vehicle data stickers attached to the inside cover of this owner's manual help ensure that
you can have the correct Volkswagen Genuine Parts® installed in your vehicle whenever required.
It also determines which type of service applies to your vehicle.
The vehicle data sticker confirms when the vehicle was first registered or delivered, when the
delivery inspection was carried out, and thus the date from which your vehicle is covered by our
warranty.
Saving the service operations performed (“digital service schedule”)
The service records are stored by your Volkswagen dealership or qualified workshop in a central
system. This transparent documentation of the service history allows the service operations
performed to be reproduced at any time. Each time you have your vehicle serviced, Volkswagen
recommends asking for a printed service record, which contains all service work stored in the
system.
With every service, the printout of the previous service record is replaced by a current printout.
The digital service schedule is not available in some markets. In this case, your Volkswagen
dealership will inform you about the documentation process for service work.
Service work
The following information is documented in the digital service schedule by your Volkswagen
dealership or qualified workshop:
—When which service was carried out.
—Whether any repairs are recommended, such as replacement of the brake pads in the near
future.
—Whether you had any special requests before or during the maintenance work. Your service
advisor will note these on the order.
—Which components and service fluids were changed.
—When your next service is scheduled for.
The LongLife mobility guarantee is valid until the next inspection is due. Documentation takes
place at every due inspection.
The type and scope of service work may differ from vehicle to vehicle. Information on specific
work for your vehicle can be requested from a qualified workshop.
WARNING
Inadequate servicing, no servicing at all, or failure to adhere to service intervals can result in
breakdowns, accidents and serious injury.
●
Have service work carried out by an authorised Volkswagen dealership or workshop.
NOTICE
Volkswagen is not responsible for any vehicle damage caused by inadequate service work or
the lack of part availability.
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