Proactive occupant protection system for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Proactive occupant protection system  
The proactive occupant protection system is an assistance system that initiates action to protect  
vehicle occupants in dangerous situations. However, the system cannot prevent a collision.  
The full scope of functions for the proactive occupant protection system will be available only if  
the function has been activated in the Infotainment system and there are no malfunctions.  
Basic functions  
Depending on country-specific legal requirements and also on the vehicle equipment level, the  
following functions may be initiated, either singularly or jointly, in critical situations (e.g.  
emergency braking or over or understeering) as of a speed of approximately 30 km/h (19 mph):  
Reversible belt tensioning of the fastened driver and front passenger seat belts.  
Automatic closing of the side windows leaving only a narrow gap.  
The belts may be tensioned individually or together depending on the respective critical driving  
situations.  
Additional information for vehicles with an area monitoring system  
(Front Assist)  
In vehicles fitted with the area monitoring system (Front Assist), the probability of a collision  
with the vehicle ahead is also calculated within the system limits. The system can trigger the  
proactive occupant protection system if it detects a probable collision or initiates strong braking.  
Settings in the Infotainment system  
Depending on the vehicle equipment, settings for the proactive occupant protection system with  
the full range of functions can be adjusted in the Infotainment system.  
Select the  
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system submenu.  
The proactive occupant protection system will be reactivated every time the ignition is switched  
on.  
It may not be possible to operate the setting function if the proactive occupant protection  
system has already been adapted to the specific vehicle setup.  
Function limitations  
The proactive occupant protection system will not be available, or will only be available to a  
limited extent, in the following situations:  
If there is a malfunction in the ESC, belt tensioner (→ Seat belts, Description) or airbag control  
unit (→ Airbag system, Description) (→ Advanced airbag system, Description).  
When the TCS or ESC are switched off, and when the vehicle is reversing (→ Brake support  
systems, Description).  
The reversible belt tensioning for the front passenger seat is switched off if the front  
passenger front airbag is deactivated.  
If there is a system fault in the area monitoring system (Front Assist).  
Troubleshooting  
If there is a malfunction in the proactive occupant protection system, the message  
e or  
continuously shown in the instrument cluster display.  
Go to a qualified workshop and have the system checked.  
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WARNING  
The intelligent proactive occupant protection system cannot overcome the laws of physics, and  
functions only within the limits of the system. Never let the extra convenience afforded by the  
proactive occupant protection system tempt you into taking any risks when driving. The system  
cannot prevent a collision. The system is not a substitute for the full concentration of the  
driver.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and  
traffic conditions.  
The system cannot detect objects in all situations.  
The proactive occupant protection system does not react to people, animals, objects  
crossing in front of the vehicle, or objects which are hard to detect.  
Reflective objects such as safety barriers, tunnel entrances, heavy rain and ice can impair the  
performance of the proactive occupant protection system and thus prevent it from  
detecting a collision risk.  
The system may be falsely triggered.  
WARNING  
Accidents and injuries can occur if the driver is distracted.  
Never change settings in the Infotainment system when the vehicle is in motion.