Safe transport of children for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Safe transport of children  
Introduction to the topic  
Using child seats can reduce the risk of injury to the child if there is an accident. Always use child  
seats when driving with children.  
Note the following:  
Child seats are classified into groups depending on the size, age and weight of child for which  
they are designed.  
Various securing systems are used to secure child seats in the vehicle.  
For safety reasons, child seats must always be fitted to the rear seats (→ Child seats, General  
safety).  
Volkswagen recommends child seats from the Volkswagen range of accessories. These child  
seats have been developed and approved for use in Volkswagen vehicles.  
WARNING  
If children are not secured or are inadequately secured, they are at greater risk of serious or  
even fatal injury. Please note the following:  
Children who are either under 12 years of age or less than 150 cm tall must not be carried in  
the vehicle unless they are secured in a suitable child seat while the vehicle is in motion.  
Regulations in some countries may differ and must be complied with.  
Always secure children in the vehicle in a suitable child seat. The seat used must be  
appropriate to the child's height, weight and age.  
Never fasten more than one child into one child seat.  
Under no circumstances should children or babies be held in a passenger's or drivers lap  
while driving.  
Never leave a child unsupervised in a child seat.  
Never allow a child to be carried in a vehicle without being properly secured, and never  
allow a child to stand up or to kneel on a seat, or to sit incorrectly while the car is in motion.  
This is particularly important for children carried on the front passenger seat. In an accident,  
children may sustain serious injuries to themselves and others.  
The child seat can only provide maximum protection if the seat belt is routed correctly  
around it. Always ensure that the seat belt is routed as specified in the instructions provided  
by the child seat manufacturer. If the seat belt is routed incorrectly it may cause injuries  
even in a minor accident.  
After an accident, it is vital to replace any child seats that were in use during the accident, as  
they could have sustained non-visible damage.  
NOTICE  
Please observe the notes and information for vehicles with N1 approval (→ N1 approval,  
Description).  
Types of child seat  
Fig. 1 Example illustrations of child seats.  
Only use child seats that have been officially approved and are suitable for the child.  
Standards for child seats  
Regulations ECE-R 44 or ECE-R 129  
Weight class.  
Size class.  
Approval category (universal, semi-universal, vehicle-specific or i-Size).  
Approval number.  
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on  
the ECE approval label must begin with 03 or 04. This shows that the seat is admissible for use.  
Older child seats with an approval number beginning with 01 or 02 are not admissible.  
Child seat weight classes  
Class  
Child's weight  
up to 10 kg  
up to 13 kg  
9 to 18 kg  
Group 0  
Group 0+  
Group 1  
Group 2  
Group 3  
15 to 25 kg  
22 to 36 kg  
Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers Fig. 1 are the best option  
for the period from birth to about 18 months.  
Weight class 1: group 1 (up to about four years old) and group 1/2 (up to about seven years  
old) with an integral belt system are best for children over the relevant weight limit.  
Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with  
no backrest. Child seats with a backrest have integrated seat routing and side padding, and so  
provide better protection than booster seats with no backrest. Volkswagen therefore  
recommends the use of child seats with a backrest. Group 2 child seats are for children up to  
the age of about seven, group 3 child seats for those older than seven.  
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat  
will fit in every vehicle. Therefore it is vital to check that the child fits properly in their child seat  
and that the child seat can be securely fastened in the vehicle.  
Child seat approval categories  
Child seats can be classified as universal, semi-universal or vehicle-specific (all in accordance  
with regulation ECE-R 44), or as i-Size (in accordance with regulation ECE-R 129).  
Universal: child seats with universal approval are approved for use in all vehicles. No type list is  
required. ISOFIX child seats with universal approval must be additionally secured using a strap  
over the top of the vehicle seat (top tether).  
Semi-universal: semi-universal approval requires other safety devices for attaching the seat  
(that require additional testing) in addition to the standard requirements for universal  
approval. Child seats with semi-universal approval come with a type list. The seats should only  
be used in vehicles that are included on this list.  
Vehicle-specific: child seats with vehicle specific approval must have undergone dynamic  
testing in each model of vehicle for which it is approved. These child seats also come with a  
type list.  
i-Size: child seats with i-Size approval must conform to the installation and safety  
requirements prescribed in regulation ECE-R 129. Contact the child seat manufacturer to find  
out whether child seats are approved for this vehicle, and if so which ones, in accordance with  
i-Size.  
Installing and using child seats  
Fig. 1 Illustration: airbag label on the sun visor.  
Fig. 2 Illustration: airbag label on the B-pillar.  
Country-specific regulations  
The standards and regulations governing the use of child seats and child seat securing  
mechanisms differ from country to country. Not all countries allow you to transport children on  
the front passenger seat. Legislation and legal requirements take precedence over the  
information given in this owner's manual.  
Information on fitting a child seat  
Observe the following general information when fitting a child seat. This information is relevant  
whatever child seat securing system is being used.  
Read and follow the instructions provided by the child seat manufacturer →  
.
Whenever possible, fit all child seats to the rear seat behind the front passenger seat so that  
children can exit the vehicle on the kerb side.  
Set the seat belt height so that the seat belt routing follows a natural line and is adapted to  
the child seat without turning back on itself. For rear-facing child seats, use the lowest  
position of the belt height adjuster.  
Deactivate the front passenger front airbag if fitting a rear-facing child seat on the front  
passenger seat.  
When fitting on the front passenger seat, push the front passenger seat back fully and adjust  
the seat to the highest position. Adjust the backrest to an upright position (→ Sitting position,  
Description).  
Always ensure that there is enough space around the child seat. If necessary, adjust the  
position of the seat in front. When doing so, ensure that the driver or front passenger can still  
maintain a correct sitting position (→ Sitting position, Description).  
The backrest of the child seat must lay as flat as possible against the vehicle seat backrest. If  
required, adjust the seat backrest angle so that the child seat lies flush against the backrest.  
Once it has been installed, if the child seat is touching the head restraint and therefore cannot  
be positioned flush against the backrest, push the head restraint all the way up, or remove and  
stow safely in the vehicle (→ Sitting position, Description).  
Airbag sticker  
The vehicle may be provided with stickers giving important information about the front  
passenger front airbag. The information on these stickers may vary from country to country. The  
stickers may be found:  
On the driver sun visor and in some cases on the front passenger sun visor Fig. 1 .  
On the B-pillar on the front passenger side Fig. 2 .  
It is essential to observe the warning information shown on these stickers before installing a  
rear-facing child seat →  
.
Risks involved in carrying children on the front passenger seat  
If you are using a rear-facing child seat, the front passenger front airbag can cause critical or  
potentially fatal injuries when it inflates →  
.
Rear-facing child seats may be used on the front passenger seat only if the front passenger front  
airbag has been deactivated (→ Airbag system, Description) (→ Advanced airbag system,  
Description). A deactivated front passenger front airbag is indicated by the continuously  
lit PASSENGER AIR BAG  
indicator lamp in the driver’s field of vision (→ Indicator lamp for  
standard airbag system, Description).  
If using a front-facing child seat, do not deactivate the front passenger front airbag. When fitting  
the child seat, ensure that it is as far away as possible from the front passenger front airbag. The  
front passenger front airbag can cause severe injuries when it inflates →  
.
Some child seats are not suitable for use on the front passenger seat. The child seat must be  
specially authorised by the manufacturer for use on the front passenger seat in vehicles with  
front and side airbags. Volkswagen dealerships keep an up-to-date list of authorised child seats.  
DANGER  
If you use a rear-facing child seat on the front passenger seat, the child in it is at increased risk  
of sustaining critical or fatal injuries in the event of an accident.  
Deactivate the front passenger front airbag. If the front passenger front airbag cannot be  
deactivated no rear-facing child seat may be used.  
Move the front passenger seat as far back and as high as it can be adjusted to create the  
largest possible distance between the child seat and the front passenger front airbag.  
Move the backrest to the upright position.  
Set the seat belt height so that the seat belt routing follows a natural line and is adapted to  
the child seat without turning back on itself. For rear-facing child seats, use the lowest  
position of the belt height adjuster.  
Use only child seats that have been approved by the child seat manufacturer for use on a  
front passenger seat with front and side airbags.  
WARNING  
Child seats present a risk of injury if incorrectly installed.  
Always read and follow the installation instructions and warning information provided by  
the child seat manufacturer.  
WARNING  
Using a front-facing child seat on the front passenger seat presents a risk of injury.  
Move the front passenger seat as far back and as high as it can be adjusted to create the  
largest possible distance between the child seat and the front passenger front airbag.  
Move the backrest to the upright position.  
Set the seat belt height so that the seat belt routing follows a natural line and is adapted to  
the child seat without turning back on itself. For rear-facing child seats, use the lowest  
position of the belt height adjuster.  
Use only child seats that have been approved by the child seat manufacturer for use on a  
front passenger seat with front and side airbags.  
WARNING  
To avoid injuries caused by inflation of a head airbag or side airbag:  
Ensure that no children are seated within the airbag deployment zones (→ Airbag system,  
Description) (→ Advanced airbag system, Description).  
Do not place any objects in the side airbag deployment zones.  
Securing systems  
Different countries use different securing systems for safely fitting child seats in the vehicle.  
Overview of securing systems  
ISOFIX: ISOFIX is a standardised securing system for fitting child seats in the vehicle quickly  
and safely. The ISOFIX attachment system creates a rigid connection between the child seat  
and the car body.  
The seat has two rigid attachment arms. The attachment arms click into ISOFIX attachment  
points at the bottom of the backrest (on the outer rear seats). The ISOFIX securing system as  
described here is specific to the EU (→ Child seat with ISOFIX, Description) (→ Child seat with  
ISOFIX or i-Size, Description). An upper strap (top tether) or a support foot may sometimes have  
to be used in addition to the ISOFIX anchor points described above.  
Three-point automatic seat belt. It is better to secure child seats using the ISOFIX system, if  
available, rather than with a three-point automatic seat belt (→ Child seat with seat belt,  
Description).  
Additional securing points:  
Top tether: the strap at the top of the child seat is routed over the rear seat backrest and  
hooked to an anchor ring on the back of the rear seats (→ Child seat with top tether,  
Description). Top tether anchor points are marked with an anchor symbol.  
Support foot: some child seats are supported by a support foot resting on the floor of the  
vehicle. This support foot helps prevent the child seat tipping forward in a crash. Child seats  
with a support foot can only be used on the front passenger seat and the outer rear seats →  
.
Recommended child seat securing systems  
Volkswagen recommends that child seats are secured as follows:  
Infant carrier or rear-facing child seat: ISOFIX and support foot.  
Front-facing child seat: ISOFIX and top tether and possibly also support foot.  
WARNING  
Incorrect use of the support foot can cause severe or fatal injuries.  
Ensure that the support foot is always correctly and safely installed.  
Securing a child seat with ISOFIX  
Fig. 1 On vehicle seat: markings identifying the ISOFIX anchor points for child seats.  
Fig. 2 Illustration: fitting an ISOFIX child seat with the attachment arms.  
Quick guide to ISOFIX installation  
The table below shows the options for securing ISOFIX child seats to ISOFIX anchor points at the  
various possible seats in the vehicle.  
Size  
Front  
Outer seats on the rear  
bench seat  
Centre seat on the rear  
bench seat  
Group  
class passenger seat  
Group 0: up to  
10 kg  
E
X
IL-SU  
X
E
D
C
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Group 0+: up to  
13 kg  
IL-SU  
D
C
Group 1: 9 to  
18 kg  
B
IL-SU, IUF  
B1  
A
Group 2: 15 to  
25 kg  
X
X
IL-SU  
IL-SU  
X
X
Group 3: 22 to  
36 kg  
Size class: the size class shown corresponds to the permissible weight range of the child using  
the seat. The size class is indicated on the ECE test certificate for child seats with universal or  
semi-universal approval. A size class indication is affixed to the child seat.  
X: seat not suitable for securing an ISOFIX child seat in this group.  
IL-SU: seat suitable for installing an ISOFIX child seat with "semi-universal" approval. Refer to  
the vehicle list supplied by the child seat manufacturer.  
IUF: seat suitable for installing an ISOFIX child seat with "universal" approval.  
Installing child seats with ISOFIX  
The location of the ISOFIX anchor points is shown by a symbol Fig. 1 .  
Observe the instructions (→ Child seats, General safety).  
Pull off any protective caps that may be fitted on the ISOFIX retaining ring points.  
Push the attachment arms on the child seat into the ISOFIX anchor points as shown by the  
arrows Fig. 2 . The child seat must click and audibly securely into place.  
Pull on both sides of the child seat to check whether the seat has clicked properly into place.  
If the child seat is fitted with a support foot, the foot must stand firmly on the floor of the  
vehicle.  
Securing child seats with the top tether  
Fig. 1 On the back of the rear bench seat: anchor rings for the top tether.  
ISOFIX child seats with universal approval must be secured with an upper strap (top tether) in  
addition to the ISOFIX anchor points.  
Only secure the strap to the top tether anchor rings provided for this purpose. Anchor rings for  
use with the top tether are marked by a symbol and sometimes also with “TOP TETHER.  
Observe the instructions (→ Child seats, General safety).  
Push the head restraint on the vehicle seat all the way up or remove it.  
Position the child seat in the centre of the seat cushion.  
Push the attachment arms on the child seat into the ISOFIX anchor points as shown by the  
arrows (→ Child seat with ISOFIX, Description) (→ Child seat with ISOFIX or i-Size,  
Description). The child seat must click and audibly securely into place.  
Remove the luggage compartment cover if necessary.  
Guide the top tether of the child seat to the rear into the luggage compartment and hook it  
into the top tether anchor ring in the rear seat backrest Fig. 1 .  
Tighten the upper strap so that the top of the child seat rests against the rear seat backrest.  
WARNING  
Only secure the strap to the top tether anchor rings provided for this purpose. Failure to do this  
could lead to severe injuries.  
Each anchor ring can hold only one child seat restraining strap.  
Never fasten the strap on a child seat to any other fastening rings.  
Depending on the market and model, there may be two or three anchor rings in the  
luggage compartment behind the rear seat backrest.  
Securing a child seat using the seat belt  
If you want to fit a child seat from the "universal" (u) approval category in your vehicle, you must  
first ensure that it is approved for the seat position in question. Important information is given  
on the orange ECE approval label on the child seat. Installation options are shown in the table  
below.  
Front passenger seat  
Child's  
weight  
Seats on the  
Group  
Front passenger front Front passenger front  
rear bench seat  
airbag activated  
airbag deactivated  
up to  
10 kg  
Group 0  
x
u
u
u
u
u
u
u
up to  
13 kg  
Group 0+  
x
x
u
u
x
x
x
Rear  
9 to 18  
kg  
facing  
Group  
1
Forward 9 to 18  
u
u
u
facing  
kg  
15 to  
25 kg  
Group 2  
Group 3  
22 to  
36 kg  
u: universal; x: seat not suitable for securing a child seat in this group.  
Securing a child seat using the seat belt  
Observe the instructions (→ Child seats, General safety).  
Adjust the belt height of the seat belt so that a natural seat belt routing that is matched to the  
child seat results. Use the lowest position of the belt height adjuster for rear-facing child  
seats.  
Fasten the seat belt and guide it through the child seat as described in the child seat  
manufacturer's instructions.  
Ensure that the seat belt is not twisted.  
Insert the latch plate into the buckle for the appropriate seat and push it down until it audibly  
engages.