Get Transporting items Guide for Volkswagen E Golf 4 Door Second Generation (2017-2020)

Transporting items

Stowing luggage and loads

Stowing luggage safely in the vehicle

—Always distribute any loads in the vehicle as evenly as possible. Do not cover any ventilation

openings.

—Always stow luggage and heavy objects in the luggage compartment →

and place them as far

forwards as possible.

—Observe gross axle weight ratings and the gross vehicle weight rating (→ Technical data,

Description).

—Secure luggage to the fastening rings in the luggage compartment using suitable lashing, fixing

and securing straps (→ Luggage compartment equipment, Description).

—Also stow small objects safely.

—If necessary, fold back the rear seat backrest and engage it securely.

—If necessary, adjust the headlight range (→ Headlight range control, Setting). Vehicles with

dynamic headlight range control adapt automatically to the load.

—Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker (→ Tyre

pressure, Introduction/General information).

—If necessary, adapt the tyre monitoring system to the new load level (→ Tyre monitoring systems,

Description).

WARNING

Objects that are not secured, or are secured incorrectly, can cause serious injuries in the event of a

sudden driving or braking manoeuvre or accident. This applies particularly if objects are struck by

the airbag when activated and then flung through the vehicle interior. To reduce the risk of

accidents, please observe the following guidelines:

●

Always stow all objects in the vehicle securely. Always observe the legal regulations.

Objects should be stowed in the vehicle interior in such a way that they can never enter the

airbag deployment zones while the vehicle is in motion.

●

Always keep stowage compartments closed while the vehicle is in motion.

Stowed objects must never cause passengers to assume an incorrect sitting position.

If an item is being stowed on a seat, this seat must not be used by any passengers.

Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open stowage areas,

on the surface behind the rear seat backrest or on the dash panel.

●

Remove any hard, heavy or sharp objects from items of clothing and bags in the vehicle interior

and stow them securely.

WARNING

Transporting heavy objects changes the vehicle's handling due to the change in the centre of

gravity and increases the braking distance. Heavy loads that are not properly stowed or secured in

the vehicle can lead to a loss of vehicle control and can cause serious injury.

●

Never exceed the vehicle's maximum load. Both the load and the distribution of the load in the

vehicle will have an effect on the driving response and braking distance of the vehicle.

●

Transporting heavy objects changes the vehicle's handling and the centre of gravity.

The load should be distributed as evenly as possible in the vehicle.

Always secure heavy objects in the luggage compartment as far in front of the rear axle as

possible.

●

Loose objects in the luggage compartment can suddenly slide and change the way the vehicle

handles.

●

Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

Accelerate carefully and gently.

Avoid sudden braking and driving manoeuvres.

Brake earlier than in normal driving.

NOTICE

Rubbing objects on the rear windows can cause damage, e.g. to the heating wires of the rear

window heating.

Luggage compartment cover

Fig. 1 In the luggage compartment: removing and installing the luggage compartment cover.

When the boot lid is opened and closed, the luggage compartment cover is also raised and lowered

if the retaining straps are attached.

Light items of clothing can be placed on the luggage compartment cover. Make sure that the view to

the rear of the vehicle is not obstructed.

Removing the luggage compartment cover

—Unhook the retaining straps from the boot lid Fig. 1 (upper arrows).

—Pull the luggage compartment cover out of the side holders (lower arrows).

Fitting the luggage compartment cover

—Push the luggage compartment cover into the side holders Fig. 1 (lower arrows).

—Hook the retaining straps onto the boot lid (upper arrows).

Stowing the luggage compartment cover

—Depending on the equipment level, the removed luggage compartment cover can be stowed

under the variable luggage compartment floor. The luggage compartment cover must be turned

over to do this.

WARNING

Objects that are not secured or are secured incorrectly, or animals on the luggage compartment

cover, could cause serious injuries in any sudden driving or braking manoeuvre or accident.

●

Do not stow any hard, heavy or sharp items either loose or in bags on the luggage compartment

cover.

●

Never transport animals on the luggage compartment cover.

NOTICE

To prevent damage to the luggage compartment cover, do not load the luggage compartment to

such a height that the luggage compartment cover presses against the load when the boot lid is

closed.

Luggage compartment floor

Variable luggage compartment floor

Fig. 1 In the luggage compartment: lifting the variable luggage compartment floor.

Fig. 2 In the luggage compartment: variable luggage compartment floor folded up.

Opening and closing the luggage compartment floor

—Remove the luggage net if necessary (→ Luggage net, Fitting).

—To open, lift the recessed handle in the luggage compartment floor → Fig. 1 and fold the floor

upwards until it is held in position by the side restraints (arrows) → Fig. 2 .

—To close, guide the luggage compartment cover downwards into position →

.

Adjusting the height of the luggage compartment floor

Depending on the equipment level, the variable luggage compartment floor is height-adjustable.

—Remove the luggage net if necessary (→ Luggage net, Fitting).

—Lift the luggage compartment floor and pull it rearwards out of the guides on the sides of the

luggage compartment.

—Insert the luggage compartment floor into the guides at the required height and push it

forwards as far as it will go.

—Guide the luggage compartment floor downwards and position it on the vehicle floor →

.

NOTICE

Never drop the luggage compartment floor; guide it slowly back down. The trims or the

luggage compartment floor could otherwise be damaged.

If you intend to stow the removed luggage compartment cover under the variable

luggage compartment floor, insert the luggage compartment floor into the upper guides.

Depending on the model, the vehicle may be equipped with a removable, flexible floor

covering instead of the variable luggage compartment floor.

Luggage compartment equipment

Stowage areas in the luggage compartment

Fig. 1 In the luggage compartment: side stowage compartment with side wall.

Stowage compartment with side wall

There may be stowage compartments in the side of the luggage compartment.

The side wall can be removed in order to stow larger items in the luggage compartment.

—To remove, lift out the side wall upwards in the direction of the arrow → Fig. 1 .

—To install, insert the side wall in the opposite direction to the arrow.

Fastening rings

Fig. 1 In the luggage compartment: fixed and folding fastening rings.

There are fastening rings → Fig. 1 at the front and rear of the luggage compartment which can

be used to secure loose items and luggage with the help of lashing, retaining or securing straps.

WARNING

Unsuitable or damaged lashing, retaining or securing straps could tear in the event of a braking

manoeuvre or accident. This could cause objects to be flung through the vehicle interior and

lead to severe or fatal injuries.

●

Always use suitable and undamaged lashing, retaining or securing straps.

Pull lashing, retaining and securing straps taut crosswise over the cargo on the luggage

compartment floor and attach securely to the fastening rings.

●

Never exceed the maximum load rating of the fastening rings when securing objects.

Make sure that the upper edge of the load is higher than the fastening rings, particularly

when stowing flat objects.

●

Depending on the vehicle equipment, observe the signs about stowing loads that are

attached in the luggage compartment.

Never secure a child seat to the fastening rings.

The maximum load rating of the fastening rings is approximately 3.5kN.

Suitable lashing, retaining or securing straps and luggage securing systems are available

from qualified workshops. Volkswagen recommends using a Volkswagen dealership for

this purpose.

Luggage net

Fig. 1 In the luggage compartment: luggage net fitted flat.

Fig. 2 In the luggage compartment: luggage net hooked onto the load sill.

The luggage net can help to prevent light items of cargo from sliding around in the luggage

compartment. The luggage net also has a built-in pocket with a zip that can hold smaller items.

Hooking the luggage net flat on the luggage compartment floor

—Hook the hooks of the luggage net into the fastening rings → Fig. 1 2 → . The luggage

net zip must face upwards.

—Attach the hooks on the other end of the luggage net to the fastening rings under the load sill

1 .

It may be necessary to fold out fastening rings in order to use them (→ Fastening rings,

Operation).

Attaching the luggage net at the load sill

—Hook the short hooks of the luggage net into the fastening rings → Fig. 2 1 → . The

luggage net zip must face upwards.

—Hook the loops onto the bag hooks 2 .

Removing the luggage net

When fitted, the luggage net is held taut →

.

—Unhook the hooks and loops of the luggage net.

—Stow the luggage net in the luggage compartment.

WARNING

The elastic luggage net must be stretched when it is secured to the fastening rings in the

luggage compartment. When fitted, the luggage net is held taut. The luggage net hooks can

cause injuries if the luggage net is installed or removed incorrectly.

●

Always hold the luggage net hooks tightly to prevent them from jumping out of the

fastening ring during installation or removal.

Protect your eyes and face to avoid injuries from any hooks that may jump out during

installation or removal.

Always attach the luggage net hooks in the order described. There is a risk of injury if one of

the hooks on the luggage net snaps back.

Bag hook

Fig. 1 On the left and right in the luggage compartment: bag hooks.

Bag hooks may be located in the luggage compartment → Fig. 1 .

Light shopping bags can be secured to the bag hooks.

WARNING

Never use the bag hooks for lashing down items of luggage or other objects. The bag hooks

could break off during a sudden braking manoeuvre or in the event of an accident.

NOTICE

Do not load each bag hook with more than 2.5 kg.

Load-through hatch

Fig. 1 In the rear seat backrest: opening the load-through hatch.

Fig. 2 In the luggage compartment: opening the load-through hatch.

Depending on the vehicle equipment, a load-through hatch may be located behind the centre

armrest on the rear seat backrest. This can be used to transport long objects in the vehicle

interior, such as skis.

Opening the load-through hatch

—Fold the centre armrest forwards (→ Centre armrest, Function).

—Opening the load-through hatch from the vehicle interior: pull the release lever in the

direction of the arrow → Fig. 1 and fold the cover of the load-through hatch fully forward →

.

—Open the boot lid.

—OR: opening the load-through hatch from the luggage compartment: push the release lever

down in the direction of the arrow → Fig. 2 and push the cover of the load-through hatch

forward.

—Push long objects through the load-through hatch from the luggage compartment.

—Secure the objects with the seat belt as required.

—Close the boot lid.

Closing the load-through hatch

—Fold back the cover of the load-through hatch until it engages in position. The red marking on

the luggage compartment side must no longer be visible →

.

—Close the boot lid.

—If necessary, fold back the centre armrest.

WARNING

Injuries could be caused if the load-through hatch is folded forwards or backwards carelessly or

in an uncontrolled way.

●

Never fold the load-through hatch forwards or backwards while the vehicle is in motion.

Ensure that the seat belt is not trapped or damaged when folding back the load-through

hatch.

●

Always keep hands, fingers, feet and other body parts away from the seat area when folding

the load-through hatch forwards and backwards.

The load-through hatch has not been secured properly if the red marking can still be seen on

the locking indicator. Always ensure that the red marking is never visible when the load-

through hatch is in the upright position.

●

Passengers, particularly children, must not use this seat if the load-through hatch is folded

forward or is not engaged securely into place.

Roof carrier

Introduction to the topic

Depending on the model, the vehicle may be designed for fitting a roof carrier.

Roof carriers can be used to transport bulky items on the roof of the vehicle.

If you are unsure whether a roof carrier can be fitted on your vehicle, please contact a qualified

workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.

Only roof carriers that have been approved by Volkswagen for the vehicle must be used.

If the vehicle is not approved for use with a roof carrier, do not use or retrofit a roof carrier.

WARNING

When transporting heavy or bulky objects on the roof carrier, the vehicle's handling will change

due to a shift in the centre of gravity and an increased susceptibility to crosswinds.

●

Always secure loads properly using suitable and undamaged lashing, retaining or securing

straps.

●

Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle

aerodynamics, centre of gravity and overall handling.

●

Avoid abrupt and sudden driving and braking manoeuvres.

Always adapt your speed and driving style to suit visibility, weather, road and traffic

conditions.

WARNING

A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a

vehicle that is not approved for use with a roof carrier may cause accidents or injuries.

●

Use only roof carriers that have been approved by Volkswagen for your vehicle.

Never use a roof carrier on a vehicle that has not been approved for use with a roof carrier.

A roof carrier that is fitted nevertheless may become loose whilst the vehicle is in motion

and fall from the vehicle roof.

NOTICE

Securing a roof carrier of any kind to a vehicle that is not approved for use with a roof carrier

may lead to severe damage to the vehicle.

Driving with a fitted roof carrier increases the air resistance of the vehicle and thus also

the energy consumption of the electric drive. This reduces the possible range of the

vehicle considerably. This applies to all roof carriers and the objects transported on

them, e.g. bicycles and skis.

Securing roof carriers

Fig. 1 Mounting points for base carriers.

Special roof carriers must be used to transport luggage, bicycles, skis, surfboards or boats safely

→

. Suitable accessories are available from your Volkswagen dealership.

Securing the base carriers and load carrier system

Mount the base carriers in accordance with the supplied assembly instructions.

The holes for attaching the mounts at the front are located on the underside of the roof side

members. They are sealed with plastic screws that must be removed before installation → Fig. 1

(arrow).

The markings for attaching the mounts at the rear are located on the underside of the roof side

members → Fig. 1 .

The holes and markings are only visible when the door is open.

Once you have fitted the base carriers, you can then secure the respective carrier system on

them.

WARNING

Incorrectly attaching and using the base carriers and load carrier could cause the whole roof

carrier system to fall off the roof. This could cause accidents and injuries.

●

Use base carriers and load carriers only if they are undamaged and fitted correctly.

Always fit the base carriers and load carrier correctly. Always observe the installation

instructions provided by the manufacturer.

●

Attach the base carriers only at the specified mounting points.

Special roof carriers for items such as bicycles, skis, surfboards, etc. should always be

properly installed. Always observe the installation instructions provided by the

manufacturer.

●

Check that the roof carrier is secured before starting your journey and tighten as necessary

after driving a short distance. During a long trip, check all bolts and fasteners at each stop.

Do not carry out any modifications or repairs to the base carriers or the load carrier system.

Loading roof carriers

Maximum permissible roof load

The maximum permitted roof load is 75 kg.

The roof load limit refers to the combined weight of the roof carrier and the load carried on the

roof →

.

Make sure you are aware of the weight of the roof carrier and the load to be transported. Weigh

the load if necessary.

However, you will not be able to carry the maximum permitted roof load if you are using a roof

carrier with a lower load rating. In this case, do not exceed the maximum weight limit for the

roof carrier which is specified in the manufacturer's installation instructions.

Distributing the load

Distribute the load evenly and secure it correctly →

.

WARNING

Accidents and vehicle damage can occur if the maximum permitted roof load is exceeded.

●

Never exceed the specified roof load, the maximum permissible axle loads, and the

permissible gross vehicle weight for the vehicle.

●

Do not exceed the load rating of the roof carrier, even if the maximum roof load has not

been reached.

WARNING

Loose and incorrectly secured loads can fall off the roof carrier and cause accidents and

injuries.

●

Always use suitable and undamaged lashing, retaining or securing straps.

NOTICE

When opening the boot lid take care not to let it hit the roof load.

Notes on use

Remove the roof carrier in the following situations

—The roof carrier is no longer needed.

—Before entering a car wash.

—When the vehicle height exceeds the required clearance height, e.g. in a garage.

NOTICE

●

The height of the vehicle is changed by the installation of a roof carrier and the load secured

to it. Check and compare the height of the vehicle with clearance heights, e.g. for

underpasses and garage doors.

The roof carrier and its load must not interfere with the roof aerial, glass roof and boot lid.

Driving with a fitted roof carrier system will increase air resistance and thus increase fuel

consumption.

Towing a trailer

Information on towing a trailer

The vehicle is not approved for towing a trailer. It is not permitted to retrofit a towing bracket.

WARNING

Fitting a towing bracket on the vehicle while the vehicle is in operation can lead to accidents

and cause serious injuries.

●

Never fit a towing bracket on the vehicle.

NOTICE

Fitting towing brackets can lead to serious vehicle damage.

Transporting items for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

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