2017-2020 Volkswagen Golf 4 Door Storage and equipment User Manual
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Storage and equipment for Your Volkswagen Golf 4 Door Seventh Generation (2017-2020)

Depending on vehicle equipment, additional text messages may appear in the instrument cluster display to provide further information or to ask you to perform  
certain tasks ⇒ Instrument clusterꢀ.  
Storage and equipment  
Storage areas  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ Storage compartment on the driver sideꢀ  
⇒ Glove compartmentꢀ  
⇒ Storage compartment in the front center console ꢀ  
⇒ Coin holders in the front center console (Golf, Golf GTI) ꢀ  
⇒ Storage compartment in the front center armrest (Golf, Golf GTI) ꢀ  
⇒ Storage compartments in the doorsꢀ  
⇒ Eyeglass storage compartment in the overhead consoleꢀ  
⇒ Other storage compartmentsꢀ  
Store only lightweight or small objects in storage compartments.  
Depending on options, there may be a factory-installed AUX-in jack  
and/or USB port  
in the front center console storage compartment.  
WARNING  
Loose objects can be thrown around the inside of the vehicle when the vehicle is moving, especially during sudden maneuvers and hard braking. This can  
cause serious personal injuries and even make the driver lose control of the vehicle.  
Never let animals ride in the vehicle's open storage compartments, on top of the instrument panel, or on the luggage compartment cover behind the rear  
seat backrests.  
Never put hard, heavy or sharp objects in these places or in articles of clothing or bags in the passenger compartment.  
Always keep storage compartments closed while driving.  
WARNING  
Objects in the driver footwell can prevent the pedals from moving freely. This can cause loss of vehicle control and increase the risk of serious personal  
injuries.  
Always make sure that nothing can interfere with the pedals.  
Always fasten floor mats securely to the floor.  
Never put floor mats or other floor coverings on top of already installed floor mats.  
Always make sure that nothing can fall into the driver footwell while the vehicle is moving.  
WARNING  
Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can result in serious burns and vehicle damage.  
Always make sure that there are no lighters in the seat tracks or near other moving parts before adjusting the seats.  
Before closing a storage compartment, always make sure that no cigarette lighter can be activated, crushed, or otherwise damaged.  
Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in other places in the vehicle. Heat buildup in the passenger and  
luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures, particularly in  
summer. High temperatures could cause the cigarette lighter to catch fire.  
NOTE  
The defroster heating wires or antenna in the rear window can be damaged by hard or sharp things on the shelf below the rear window.  
Do not keep any food, medicine, or other items sensitive to heat or cold in the vehicle. They can be damaged or made unusable by heat or cold.  
Things that are made of transparent materials (such as eyeglasses, magnifying glasses, or transparent suction cups on the windows) can magnify sunlight  
225  
and damage the vehicle.  
The ventilation slots in the luggage compartment must not be blocked so that stale air can escape from the vehicle.  
Storage compartment on the driver side  
Fig. 159 On the driver side: Storage compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
To open the compartment, pull the handle ⇒ Fig. 159①ꢀ in the direction of the arrow.  
To close, push the lid up until it latches.  
On some vehicles, there is a holder for SD cards on the inside of the storage compartment lid.  
Glove compartment  
Fig. 160 On the passenger side: Glove compartment.  
Fig. 161 Inside the glove compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Key to ⇒ Fig. 161ꢀ:  
SD card holders  
Infotainment system accessories (if equipped) ,ChapterInfotainment System  
Card holders and coin holder  
Owner's Manual  
Additional holders for coins, cards, or sunglasses  
Air vent (if equipped) ⇒ Air ventsꢀ  
Opening and closing the glove compartment  
To open, pull the handle ⇒ Fig. 160ꢀ.  
To close, push the lid up.  
Infotainment system accessories  
226  
Vehicles equipped with an Infotainment system may have a CD player, SD card readers, or other Infotainment system accessories ⇒ Fig. 161②ꢀ in the glove  
compartment. See ,ChapterInfotainment System for further information.  
Owner's Manual  
If the vehicle is not equipped with an Infotainment system, there is a slot for the Owner's Manual in the upper part of the glove compartment. Always keep the  
Owner's Manual in this slot or in the glove compartment as shown in ⇒ Fig. 161④ꢀ.  
Holders  
Depending on vehicle equipment, there may be holders for SD cards ⇒ Fig. 161①ꢀ, other types of cards ③, and a coin holder in the upper part of the glove  
compartment.  
There may also be additional holders for coins, cards, or sunglasses in the glove compartment cover ⑤.  
Cooling the glove compartment  
Depending on vehicle equipment, there may be an air vent ⇒ Fig. 161⑥ꢀ in the glove compartment. Cool air can be directed into the glove compartment if the air  
conditioner is on. Open or close the air vent by turning it.  
WARNING  
An open glove compartment door can increase the risk of serious injury during sudden braking or driving maneuvers or in a crash.  
Always keep the glove compartment closed while the vehicle is moving.  
NOTE  
In some vehicle models, design considerations have made it necessary to have openings in the glove compartment behind the Owner's Manual slot, for  
example. Small items may fall through these openings and get behind the instrument panel. This can cause unusual noises and damage the vehicle. Never  
put any small objects in the glove compartment for this reason.  
Storage compartment in the front center console  
Fig. 162 In the front center console: Storage compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
To open, briefly press the lower edge of the cover in the direction of the arrow ⇒ Fig. 162ꢀ. The cover opens automatically.  
To close, press the lid down completely.  
The storage compartment in the front center console may have an AUX-in jack  
and/or a USB port  
⇒BookletInfotainment System,.  
Coin holders in the front center console (Golf, Golf GTI)  
Fig. 163 In the front center console: Coin holders.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Depending on equipment, the lower part of the front center console ⇒ Fig. 163ꢀ may have slots for storing coins.  
Storage compartment in the front center armrest (Golf, Golf GTI)  
227  
Fig. 164 In the front center armrest: Storage compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Depending on equipment, your vehicle may have a storage compartment under the front center armrest.  
To open, push the release button (small arrow) and lift the center armrest up as far as it will go in the direction of the large arrow ⇒ Fig. 164ꢀ.  
To close, push the center armrest down.  
WARNING  
The center armrest can restrict the driver's arm movement and cause crashes and serious personal injury.  
Always keep storage compartments in the center armrest closed while driving.  
WARNING  
Never let a passenger, especially a child, ride on the center armrest.  
There may be a 12 volt socket ⇒ Power outletsꢀ or a phone holder in the front center armrest storage compartment ⇒Booklet Infotainment System,.  
Storage compartments in the doors  
Fig. 165 In the driver door: Storage compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
There is a storage compartment in each vehicle door ⇒ Fig. 165①ꢀ.  
Eyeglass storage compartment in the overhead console  
Fig. 166 In the overhead console: Storage compartment.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Your vehicle may have a storage compartment that can be used for storing eyeglasses or other light objects.  
To open, briefly press and release the button ⇒ Fig. 166ꢀ (arrow) on the storage compartment cover.  
To close, push the lid up until it latches.  
228  
Other storage compartments  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Storage compartments in the luggage compartment  
Additional storage compartments are located in the sides of the luggage compartment ⇒ Transportingꢀ.  
Additional storage  
In the center console.  
Pockets in the backrests of the front seats (if equipped).  
Luggage compartment cover behind the rear seat backrest – only for light clothing or similar objects that do not interfere with visibility to the rear!  
Coat hooks on the center door pillars (4-door vehicles only) and on the overhead grab handles in the rear.  
WARNING  
Clothes or other items on the luggage compartment cover behind the rear seat backrest may limit visibility and cause accidents and severe personal injuries.  
Always hang clothes so that they do not limit visibility.  
Always use the built-in coat hooks only for lightweight clothing. Never leave any heavy or sharp-edged items in the pockets that may interfere with airbag  
deployment and can cause personal injury in a collision.  
NOTE  
The maximum load for each coat hook is 5 lbs. (2.5 kg).  
Cup holders  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ Cup holders in the front center console ꢀ  
⇒ Cup holders in the rear center armrest ꢀ  
⇒ Cup holders in the rear trimꢀ  
Bottle holders  
There is a place for bottles in the open compartments in the driver and passenger doors. The bottle volume must not exceed 16.9 oz (0.5 liter)  
⇒
ꢀ.  
WARNING  
Improper use of beverage holders can cause injuries.  
Never put hot drinks in the cup holders. During normal or sudden maneuvers, sudden braking or in a collision, hot liquid can be spilled and cause burns!  
Make certain that bottles or other items cannot fall into the driver's footwell while the vehicle is moving and interfere with the movement of the pedals.  
Never put heavy cups, food or other heavy items in the cup holders. Heavy items can fly through the passenger compartment in a crash and cause serious  
injury.  
Use the bottle holders only for standard beverage bottles holding no more than 16.9 oz (0.5 liter).  
WARNING  
Hot or freezing temperatures in the passenger compartment can cause closed bottles to explode or break.  
Never leave closed bottles in a very hot or cold vehicle.  
NOTE  
Never put open drinks in the cup holders when the vehicle is moving. The drinks can spill and damage the vehicle, including the electrical system.  
Some cup holder inserts can be removed for cleaning.  
Cup holders in the front center console  
229  
Fig. 167 In the front center console: Opening the cup holder cover (if equipped).  
Fig. 168 In the front center console: Cup holders (without a cover).  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
There are two cup holders in the front center console in front of the center armrest.  
Some models are equipped with a cover for the cup holders.  
To open, pull the cover to the rear ⇒ Fig. 167ꢀ (arrow).  
To close, push the cover forward (opposite direction of the arrow).  
For vehicles without a cover, place the drink in the cup holder ⇒ Fig. 168ꢀ.  
Cup holders in the rear center armrest  
Fig. 169 Cup holders in the rear center armrest (version 1).  
Fig. 170 Cup holders in the rear center armrest (version 2).  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Your vehicle may be equipped with cup holders in the rear center armrest.  
To open, fold the center armrest down.  
Some cup holders have inserts that can be positioned to hold beverages of different sizes ⇒ Fig. 170ꢀ. To adjust the cup holder to the size of the cup, pull the inser  
① or ② upward and reposition them to fit the size of the cup.  
To close, fold the center armrest up.  
WARNING  
230  
Always keep the armrest folded up when the vehicle is moving to reduce the risk of injury.  
Never let anybody, especially children, ride on the rear center armrest or in the center position on the rear seat when the armrest is folded down. An  
improper seating position can increase the risk of serious injury in a crash.  
Some cup holder designs allow you to adjust to the size of the cup by turning the inserts 180 degrees.  
Cup holders in the rear trim  
Fig. 171 In the trim next to the rear seats (2-door models only): Cup holder.  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Some 2-door vehicles are equipped with open cup holders in the trim next to the rear seats ⇒ Fig. 171①ꢀ.  
Power outlets  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ 12 Volt sockets in the vehicleꢀ  
Electrical devices can be connected to the vehicle 12 Volt sockets.  
The connected devices must be in good working order.  
WARNING  
Improper use of electrical sockets and electrical devices may start a fire and cause severe personal injury.  
Never leave children unattended in the vehicle. Sockets and connected devices can be used when the ignition is switched on.  
If the connected device gets warm, immediately switch it off and disconnect the power supply.  
NOTE  
To help prevent damage to the electrical system, never connect any accessories such as a solar panel or vehicle battery charger to a 12 Volt socket.  
Only use accessories which have been tested for electromagnetic compatibility with a motor vehicle.  
To help prevent damage from voltage fluctuations, switch off all electrical consumers connected to the 12 Volt socket before switching the ignition on or off  
or starting the engine.  
Never connect devices to a 12 Volt socket that draw more than the maximum wattage the socket can supply. Drawing too much power can damage the  
vehicle electrical system.  
Please turn off the engine when you stop for any length of time.  
The vehicle battery will drain if you use electrical equipment when the engine is not running.  
Unshielded devices may interfere with radio reception or the vehicle's electrical system.  
Operating electrical devices near the windshield-integrated antenna may interfere with AM radio reception.  
12 Volt sockets in the vehicle  
231  
Fig. 172 In the lower center console: 12 Volt socket (vehicles with parking brake lever).  
Fig. 173 In the lower center console: 12 Volt socket (vehicles with electronic parking brake).  
Read and follow the introductory information and safety information first ⇒ Introduction to the subjectꢀ  
Maximum power draw  
Socket Maximum power draw  
12 Volts 120 watts  
If 2 or more electrical devices are connected at the same time, the total power draw of all connected devices must never be more than 190 watts  
⇒
ꢀ.  
The maximum power draw at any one socket must never be exceeded. Electrical devices should have information on them that says how much power they draw.  
12 Volt socket  
The 12 Volt socket works only when the ignition is switched on.  
If the ignition is on but the engine is not running, the vehicle battery will be drained by any device that is plugged in and turned on. For this reason, never use the  
electrical sockets unless the engine is running.  
To help prevent damage from voltage fluctuations, switch off all electrical devices connected to a 12 Volt socket before switching the ignition on or off or starting the  
engine.  
The vehicle may have 12 Volt sockets at the following places:  
In the lower center console ⇒ Fig. 172ꢀ or ⇒ Fig. 173ꢀ, depending on equipment.  
In the luggage compartment.  
In the front center armrest storage compartment ⇒ Storage compartment in the front center armrest (Golf, Golf GTI) ꢀ.  
NOTE  
Follow the manufacturer's instructions for connected devices!  
Never exceed the maximum power consumption, or the entire vehicle electrical system may be damaged.  
12 Volt socket:  
Only use equipment that has been tested for electromagnetic compatibility and complies with applicable guidelines.  
Never feed current into the socket, with a solar panel, for example.  
Unshielded devices may interfere with radio reception or the vehicle's electrical system.  
Media and audio components  
Removing the subwoofer  
232  
Fig. 174 Under the luggage compartment floor: Subwoofer (if equipped).  
The subwoofer, if equipped, is located under the luggage compartment floor and must be removed to access the spare wheel.  
Checklist  
Follow these steps in the order listed:  
Raise and secure the luggage compartment floor Storage.  
Unscrew the handwheel ① in a counterclockwise direction (arrow).  
To release the electrical connector, press and hold the center tab down with one hand ②.  
With the other hand, grasp the connector socket on both sides and lift the subwoofer slightly. Carefully pull the connector out of the socket in the direction of  
the arrow (magnified view). Put the electric cable aside.  
Remove the subwoofer carefully and place in a clean storage location.  
Checklist  
Reinstall the subwoofer carefully back into the recess. The tip of the arrow symbol FRONT on the subwoofer ③ must point toward the front of the vehicle  
Insert the connector ② into the socket (in the opposite direction of the arrow) until it clicks into place.  
Turn the handwheel ① clockwise to secure the subwoofer.  
Carefully lower the luggage compartment floor back into place.  
VW Car-Net®  
VW Car-Net: Connecting you and your vehicle  
Applicable only in the United States  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
⇒ VW Car-Net Security & Serviceꢀ  
⇒ Featuresꢀ  
⇒ Application software (“apps”)ꢀ  
⇒ 3-button moduleꢀ  
VW Car-Net® services are provided by Verizon Telematics, Inc. (VzT) and are available only on select models. Automatic Crash Notification (ACN) may be engaged  
for up to 6 months without activating a trial or paid subscription; Manual Emergency Call service and all other VW Car-Net services require a trial or paid  
subscription. VW Car-Net may collect location information. See applicable Terms of Service and Privacy Policy available at for details.  
Data Collection and Privacy  
Vehicle location information is transmitted to Volkswagen and our VW Car-Net service provider, Verizon Telematics, Inc. (VzT), anytime you press a VW Car-Net in-  
car button, when an ACN event occurs or periodically in connection with the operation of VW Car-Net.  
Unless VW Car-Net equipment is disabled in the vehicle, it is possible for Volkswagen and VzT to determine the car’s location if required to do so by law, court  
order, subpoena or other legal requirement. For more information, please contact the VW Car-Net Response Center at 1-877-820-2290.  
Calls may be monitored or recorded.  
Volkswagen collects, processes, transmits, uses, and shares information about you and your vehicle in accordance with the VW Car-Net Terms of Service and  
Privacy Policy. See the VW Car-Net Terms of Service and Privacy Policy at (/carnet) for more details.  
WARNING  
Application software and VW Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage.  
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