Assist Systems for Your Volkswagen ID.5 SUV First Generation (2021-2025)

The Eco Assistance function helps the driver to drive with an anticipatory driving style and to save energy by providing situation-  
dependent information.  
The Eco Assistance function uses the navigation data of the Infotainment system and the sensors of the driver assist systems. When  
you drive with route guidance, Eco Assistance also takes into account the entered route. The most probable route is used when you  
drive without route guidance.  
The Eco Assistance function is dependent on the equipment level and is not available in all countries.  
Driving with Eco Assistance  
In the head-up display: Eco Assistance display (illustration).  
When you approach a speed limit or a road section that has to be taken into account when driving on the route, the symbol and  
information on the type of event will be displayed on the head-up display and on the instrument cluster display.  
As soon as you take your foot off the accelerator, the vehicle adjusts the brake energy recuperation and the speed. The vehicle takes  
into account the selected driving profile and the distance to the event. In combination with the D selector lever position, Eco  
Assistance automatically adjusts energy recovery to the ideal level.  
The available energy recovery level depends on the charge level of the high-voltage battery.  
If the accelerator is not pressed, Eco Assistance also supports deceleration for a vehicle driving in front without any displayed message.  
The system does not use the vehicle brake. When you are driving downhill, the system also cannot brake the vehicle sufficiently in all  
driving situations.  
You can override Eco Assistance interventions at any time by accelerating or braking.  
Displays  
The following symbols are displayed, depending on driving situation:  
Remove foot from accelerator.  
Vehicle ahead.  
Junction ahead.  
Motorway exit ahead.  
Roundabout ahead.  
Bend to the left ahead.  
Bend to the right ahead.  
Speed limit ahead, example.  
Switching on and off  
You can switch Eco Assistance on and off in the Assist systems menu of the Infotainment system.  
The Eco Assistance function will be automatically deactivated temporarily in the following cases:  
—The Sport driving profile is activated.  
—When driving with Adaptive Cruise Control (ACC).  
—When driving with the cruise control system.  
However, Eco Assistance displays may still be shown, depending on the situation and driving behaviour.  
Eco Assistance will be activated again when the reason for deactivation is no longer present if the function is switched on in the  
Infotainment system.  
WARNING  
Eco Assistance is not a substitute for the full attention of the driver and operates only within the limits of the system. Eco Assistance  
cannot detect all driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due  
attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
● Please note that road signs on the road and traffic regulations always have priority over driving recommendations.  
The Adaptive Cruise Control (ACC) maintains a constant speed that you have set. If the vehicle approaches a vehicle in front, the ACC  
automatically adapts the speed so that a distance you have selected is maintained.  
Does the vehicle have ACC?  
The vehicle is equipped with ACC if you can select ACC with the  
button on the left-hand side of the multifunction steering wheel.  
Speed range  
You can set the speed to 20 km/h (15 mph) and higher.  
Driving with ACC  
You can override a control intervention by the ACC system at any time. Cruise control will be stopped if you brake. If you accelerate,  
control will be interrupted while you are accelerating and then resumed with the set speed.  
The intervention by the ACC system is less dynamic when towing a trailer.  
Driver intervention prompt  
If automatic deceleration by the ACC system is not sufficient or the system limits have been reached, the ACC system will  
request you to brake additionally by a corresponding message on the instrument cluster. In addition, the red warning lamp lights  
up and an acoustic warning is given. Take over control of the vehicle and be prepared to brake.  
WARNING  
ACC is not a substitute for the full attention of the driver and operates only within the limits of the system. ACC cannot detect all  
driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due attention, there is a risk  
of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Observe the system limits (→ Adaptive Cruise Control (ACC)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● Take control of the vehicle immediately if requested to do so by a prompt on the instrument cluster display or if the speed  
reduction by ACC is not sufficient.  
● Brake if the vehicle starts moving unintentionally, e.g. after a driver intervention prompt.  
The functions described below are dependent on the equipment level and are not available in all countries.  
Predictive cruise control system  
If the vehicle is equipped with the Dynamic Road Sign Display function, ACC can predictively adapt the vehicle speed to detected speed  
limits and the course of the road ahead .  
Overtaking  
If you indicate left (left-hand traffic: indicate right) to overtake, ACC can accelerate the vehicle and thus reduce the distance from the  
vehicle in front. Your set speed will not be exceeded.  
If ACC does not detect any vehicle in front after you have changed lane, ACC will accelerate the vehicle up to the set speed.  
Stop-and-go traffic  
ACC can brake the vehicle to a standstill and keep it stationary. ACC remains active and the instrument cluster display shows ACC ready  
to start for a few seconds.  
Vehicles with Travel Assist: You can extend this time by continuing to hold the steering wheel.  
As long as ACC remains active, the vehicle will move off again automatically as soon as the vehicle in front moves off and if no obstacle  
is detected.  
Extending or reactivating readiness to drive:  
1. Press the  
button.  
Vehicles with Travel Assist: take hold of the steering wheel again.  
Moving off when readiness to drive has ended and the vehicle in front has already moved away:  
1. Press the  
button.  
depress the accelerator briefly.  
ACC remains inactive in the following cases:  
—The vehicle is stationary for several minutes.  
—The driver door is opened.  
—The vehicle’s drive system is deactivated.  
WARNING  
If the message ACC ready to start is shown on the instrument cluster display and the vehicle in front moves off, your vehicle will  
move off automatically. In some cases, obstacles in the vehicle’s path may not be detected. This can result in serious injury and  
accidents.  
● Always check the road ahead before moving off and brake the vehicle if necessary.  
Inside Overtaking Prevention System  
On the instrument cluster display: slower vehicle detected in  
the left-hand lane (illustration).  
Vehicles with Inside Overtaking Prevention System: If ACC detects a slower vehicle in the left-hand lane (left-hand traffic: in the right-  
hand lane), ACC will brake the vehicle gently within the system limits and can therefore prevent a prohibited overtaking manoeuvre.  
The function is active from a speed of around 80 km/h (around 50 mph).  
Vehicles without Inside Overtaking Prevention System: When driving on a multi-lane road, cancel control if vehicles in the overtaking  
lane are driving more slowly.  
Limits of the sensors  
ACC detects driving situations by means of the radar and ultrasound sensors in the front of the vehicle and the camera behind the  
windscreen. The range of the radar sensor is up to approximately 160 m (around 520 ft).  
WARNING  
If you use ACC in driving situations that are outside the system limits, this could result in accidents and serious injuries as well as  
violations of legal regulations.  
● Observe the limits of the sensors (→ Sensors) and cancel control in the specified situations.  
Objects that cannot be detected  
ACC detects only vehicles that are moving in the same direction or stationary. The following are not detected:  
—Persons.  
—Animals.  
—Crossing or oncoming vehicles.  
—Other stationary obstacles.  
Stationary vehicles  
Stationary vehicle.  
ACC reacts to stationary vehicles to a limited extent up to a speed of around 60 km/h (around 37 mph), provided a stationary vehicle is  
detected and your own vehicle can be comfortably braked behind the stationary vehicle, subject to the system limits of the ACC. ACC  
does not perform emergency braking → Fig. 1.  
The response to stationary vehicles depends on the vehicle equipment and is not available in all countries.  
Left-hand side of the multifunction steering wheel.  
Switching on  
1. Press the  
2. Press the  
button on the left-hand side of the multifunction steering wheel repeatedly until ACC is selected.  
button on the right-hand side of the multifunction steering wheel or wait for a short time.  
ACC is switched on.  
Starting control  
If you change from Travel Assist to ACC and control by Travel Assist was active, control of the vehicle remains active. ACC is active.  
Otherwise you must start control:  
1. While driving forwards, press the  
button.  
ACC stores the current speed and maintains the set distance. If the current speed is outside the defined speed range, ACC will set  
the minimum speed when driving more slowly than the limit or the maximum speed when driving faster than the limit.  
Relevant brake support systems are also activated (→ Brake support systems).  
The following indicator lamps light up, depending on the driving situation:  
ACC has taken control; no vehicle detected ahead.  
ACC has taken control; vehicle detected ahead.  
ACC is not performing a control intervention; no vehicle detected ahead.  
ACC is not performing a control intervention; vehicle detected ahead.  
Cancelling system control  
1. Briefly press the  
button.  
depress the brake pedal while driving.  
The indicator lamp corresponding to the driving situation lights up grey, the speed and distance remain stored.  
If a relevant brake support system is deactivated, control is automatically interrupted (→ Brake support systems).  
Resuming control  
1. Press the  
button.  
ACC adopts the last set speed and last set distance. The instrument cluster display shows the set speed and the indicator lamp  
corresponding to the driving situation lights up.  
Setting the distance  
On the instrument cluster display: set distance for control  
(illustration).  
You can set the distance in five steps from very small to very large:  
1. Press the  
2. Press the or button or swipe vertically over the button area from  
press the button repeatedly until the required distance is selected.  
button.  
to or  
.
The selected setting is shown on the instrument cluster display and head-up display → Fig. 1 1 . Please observe any country-  
specific regulations for the minimum distance.  
Control always starts at the level that the respective user had set at the end of the last trip.  
Adjusting the speed  
You can adjust the stored speed within the defined speed range by means of the buttons on the multifunction steering wheel:  
+ 1 km/h (1 mph):  
Gently press the button.  
- 1 km/h (1 mph):  
Gently press the button.  
+ 10 km/h (5 mph):  
Press the button hard or swipe over the button from bottom to top. The first time it is pressed, it jumps to the next higher ten  
(km/h) or five (mph) increment.  
- 10 km/h (5 mph):  
Press the button hard or swipe over the button from top to bottom. The first time it is pressed, it jumps to the next lower ten  
(km/h) or five (mph) increment  
Press and hold the corresponding button to continuously change the stored speed.  
WARNING  
ACC cannot detect all driving situations correctly. If you do not maintain the minimum distance to the vehicle in front or if the  
difference in speed between the vehicle in front and your own vehicle is so great that the braking action of ACC is insufficient, you are  
in danger of colliding with the vehicle in front. This can cause serious injuries or death.  
● Always be prepared to brake the vehicle yourself.  
● Press the accelerator to override Adaptive Cruise Control. ACC does not brake automatically in this case.  
● Observe any country-specific regulations relating to the minimum distance.  
● Always set a larger distance in wet or snowy conditions or when visibility is poor.  
Setting the system behaviour  
You can influence how dynamically ACC reacts:  
—Vehicles with driving profile selection:  
Set preferred driving profile.  
—Vehicles without driving profile selection:  
Select the desired gearbox program in the Assist systems menu of the Infotainment system.  
Some settings can be stored in the user accounts of the personalisation function and therefore change automatically when the  
user account changes.  
ACC not available  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).  
—The view of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or coatings. Clean  
the radar sensor (→ Vehicle care).  
—The view of the radar sensor is impaired by add-on parts, number plate holders with trim frames or stickers. Keep the area around  
the radar sensor free (→ Accessories and replacement parts).  
—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether damage is visible  
(→ Accessories and replacement parts).  
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.  
—Paint work or structural modifications were carried out on the front of the vehicle (→ Repairs and technical modifications).  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The ACC does not function as expected  
—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).  
—The ultrasound sensors are dirty, covered or damaged. Clean the ultrasound sensors (→ Vehicle care).  
Keep the area around the ultrasound sensors clear and check whether there is any visible damage (→ Accessories and replacement  
parts).  
—The system limits have been exceeded (→ Adaptive Cruise Control (ACC)).  
—The brakes have overheated, control was cancelled automatically. Allow the brakes to cool down and check their functionality again.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Depending on the malfunction, additional information may be displayed in the vehicle status (→ Vehicle settings menu).  
Control cannot be started  
Make sure that the following conditions are met:  
—The brake lights on the vehicle are working.  
—The brake lights on the electrically connected trailer are in working order.  
—ESC is not performing a control intervention.  
—The brake pedal is not depressed.  
Unusual noises during automatic braking  
This is normal and is not a fault.  
The predictive cruise control adapts the vehicle speed to detected speed limits and the course of the road ahead, e.g. bends,  
junctions, roundabouts.  
The predictive cruise control is an extension of ACC and makes use of Dynamic Road Sign Display and navigation data provided in the  
Infotainment system.  
The predictive cruise control function is dependent on the equipment level and is not available in all countries.  
Reaction to the end of a traffic jam  
Vehicles with V2X technology (depending on vehicle equipment and not available in all countries) interact with other vehicles in their  
vicinity. As a result, your vehicle can be informed about a traffic jam ahead and can reduce speed early on.  
Prerequisites:  
—V2X is activated in the Infotainment system.  
—The reaction to the end of a traffic jam is activated in the Infotainment system (→ Predictive cruise control system).  
Using mass location data  
The predictive cruise control can use online data to improve its function, e.g. to optimise cornering speed (depending on equipment  
and not available in all countries).  
Prerequisites:  
—The vehicle is equipped with Travel Assist with mass location data.  
—All associated prerequisites are met .  
WARNING  
The predictive cruise control system is not a substitute for the full attention of the driver and operates only within the limits of the  
system. The predictive cruise control system cannot detect all applicable speed limits and may not react or may react with a delay or  
in an undesired way. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is responsible for the stored vehicle speed at all  
times.  
● Observe the system limits (→ Predictive cruise control system).  
● Ensure that your speed is always appropriate for the current visibility, weather and road/traffic conditions.  
● Keep the navigation data up-to-date.  
● Always observe the maximum speed limit.  
● Please note that the speeds regulated by the system do not necessarily correspond to your driving style.  
Also observe the system limits and the information for ACC.  
The system also uses navigation data even if the vehicle does not have a navigation system. Keep the navigation data up-to-  
date (→ Navigation). If you have any questions, please contact a suitably qualified workshop. Volkswagen recommends using  
an authorised Volkswagen repairer.  
In addition to the system limits of the Dynamic Road Sign Display function and ACC, the predictive cruise control function is subject to  
the following additional, system-related limitations:  
—The predictive cruise control function detects only road signs that show a speed limit. In particular, predictive cruise control does  
not take into account the right of way or traffic lights.  
—Road signs that indicate a speed limit indirectly, e.g. place-name signs, will be detected only on the basis of the navigation data.  
—Road signs with sub-plates containing a restriction that applies only at certain times, for example, will be taken into account only if  
they are included in the navigation data and if they are recognised by the Dynamic Road Sign Display system.  
—Predictive cruise control is not available on roads which are not recorded in the navigation data or not recorded with sufficient  
accuracy.  
—If a speed limit is announced on the basis of the navigation data but is not detected by the Dynamic Road Sign Display function, the  
announced speed will be reset to the last-stored speed.  
—The predictive cruise control system cannot control speeds below the minimum speed (→ Adaptive Cruise Control (ACC)).  
—The predictive cruise control system cannot detect the intention to turn off in the following situations, for example:  
—A dashed road lane marking was detected on the side on which you have set the turn signal.  
—You have not operated the turn signal for long enough.  
Function limitations  
In the following situations, it is possible that the predictive cruise control will not change the speed or will change it with a delay or in  
an unexpected way:  
—There is a fault in the Dynamic Road Sign Display system. No speed limit is shown in the instrument cluster display.  
— Road signs are not detected or are not detected correctly.  
—The navigation data is out-of-date.  
—You are driving without route guidance.  
—You leave the route calculated by the navigation system.  
—The vehicle position cannot be determined correctly due to imprecise GPS data.  
—The intention to turn off was not detected or was incorrectly recognised as such.  
—You have indicated an intention to turn off too late.  
You can adjust the settings for the events to which the vehicle should react:  
—Reaction to the road layout.  
—Reaction to the permitted speed.  
—Reaction to the end of a traffic jam.  
In the Infotainment system:  
1. Open the Assist systems menu.  
2. Select Adaptive Cruise Control (ACC).  
3. Adjust the setting as desired.  
If you have activated at least one event, predictive cruise control will also be switched on automatically when ACC is switched on.  
Driving with route guidance  
When you drive with route guidance, the predictive cruise control will adapt the speed to the entered route.  
Driving without route guidance  
When you drive without route guidance, the predictive cruise control will adapt the speed to the most probable route.  
Indicating the intention to turn off  
If you indicate the intention to turn off by setting the turn signal, the predictive cruise control can brake the vehicle at the next possible  
turn-off – irrespectively of whether you are driving with or without route guidance.  
Displays  
A message will be displayed on the instrument cluster display as soon as the system detects a speed limit or will reduce the speed due  
to the course of the road ahead. This message indicates the reason and the speed to which your vehicle will be regulated.  
Speed limit ahead, example.  
Speed regulation due to speed limit, example.  
Lifting of a speed limit ahead.  
Speed regulation due to cancellation of the speed limit.  
Roundabout ahead.  
Speed regulation due to a roundabout.  
Junction ahead.  
Speed regulation due to a junction.  
Bend to the left ahead.  
Speed regulation due to a left-hand bend.  
Bend to the right ahead.  
Speed regulation due to a right-hand bend.  
End of traffic jam ahead.  
Speed regulation due to the end of a traffic jam.  
When automatic speed control is assumed due to a speed limit, the detected speed is stored as the new desired speed. When  
automatic speed control is assumed due to the road layout, the vehicle will subsequently accelerate back up to the previously stored  
speed.  
Cornering speeds depend on the driving profile .  
Cancelling speed adaptation  
If you do not want to adopt an announced speed, you can cancel speed adaptation:  
—Press the  
The last-stored speed is resumed again.  
— Press the button.  
The current speed is adopted.  
—Press the button.  
button.  
Control is cancelled.  
Prioritising speed adaptation  
As soon as a higher speed than the currently stored speed is announced in the instrument cluster display, you can prioritise speed  
adaptation:  
1. Press the button or swipe over the button from bottom to top.  
The vehicle will then accelerate to the detected speed.  
Adjusting the announced speed  
The announced speed can be adjusted only in the case of speed regulation due to a speed limit.  
+ 1 km/h (1 mph):  
Gently press the button.  
- 1 km/h (1 mph):  
Gently press the button.  
+ 10 km/h (5 mph):  
Press the button hard or swipe over the button from bottom to top. The first time it is pressed, it jumps to the next higher ten  
(km/h) or five (mph) increment.  
- 10 km/h (5 mph):  
Press the button hard or swipe over the button from top to bottom. The first time it is pressed, it jumps to the next lower ten  
(km/h) or five (mph) increment  
If you adjust the announced speed excessively, predictive cruise control will be terminated.  
If a speed limit is detected, the predictive cruise control function will adjust the stored speed even if ACC is deactivated.  
However, speed regulation will not take place.  
When a speed limit is lifted on a motorway, the recommended speed will automatically be stored as the desired speed.  
However, if a higher speed has previously been stored on a motorway without a speed limit, this will be adopted instead of the  
recommended speed.  
A message is displayed that predictive cruise control is currently not available or is not available in  
your country  
1. If this message is displayed for an extended period and predictive cruise control is available in your country, go to a  
correspondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership.  
Depending on the malfunction, additional information may be displayed in the vehicle status (→ Vehicle settings menu).  
The Autonomous Emergency Braking (Front Assist) can detect imminent frontal collisions and issue corresponding warnings. The  
system can also assist when braking and initiate automatic braking.  
Front Assist can help to avoid accidents, but is not a substitute for the full concentration of the driver.  
Front Assist functions only within the system limits. The warning times vary depending on the traffic situation and driver behaviour.  
Functions  
Front Assist includes the following additional functions:  
—Pedestrian Monitoring.  
—Cyclist Monitoring.  
—Swerve support (depending on equipment and country).  
—Oncoming vehicle braking when turning (depending on equipment and country).  
The listed functions are automatically active when Front Assist is switched on.  
Detectable objects  
Front Assist can detect the following objects:  
—Vehicles.  
—Bicycles and motorcycles.  
— Pedestrians.  
Driving with Front Assist  
You can cancel the automatic braking interventions by steering or pressing the accelerator.  
You can cancel automatic steering interventions by steering in the opposite direction.  
Automatic braking  
Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held permanently. Depress the brake pedal!  
The brake pedal will feel harder during an automatic braking operation.  
WARNING  
Front Assist is not a substitute for the full attention of the driver and operates only within the limits of the system. Front Assist  
cannot detect all driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due  
attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Observe the system limits (→ Autonomous Emergency Braking (Front Assist)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● You should consider cancelling the automatic interventions by Front Assist if necessary.  
● If Front Assist issues a warning, brake your vehicle immediately depending on the traffic situation or avoid the obstacle.  
● If you are unsure about what systems your vehicle has depending on the vehicle equipment and country, please enquire at a  
suitably qualified workshop before starting your journey. Volkswagen recommends using an authorised Volkswagen repairer.  
Speed ranges  
Front Assist provides assistance in the following maximum speed ranges:  
—Reaction to vehicles: around 5 km/h (around 3 mph) to around 250 km/h (around 155 mph).  
—Reaction to bicycles and motorcycles: around 5 km/h (around 3 mph) to around 250 km/h (around 155 mph).  
—Reaction to pedestrians: around 5 km/h (around 3 mph) to around 85 km/h (around 53 mph).  
The assistance may include an advance warning, an urgent warning and automatic braking or a braking intervention. A distance  
warning may also be displayed.  
Influencing factors  
Whether and in what speed range Front Assist reacts to the specified objects depends on the following factors:  
—Type of object.  
—Direction of travel of the object.  
—Speed of the object.  
—Speed of the vehicle.  
The operating range may therefore be restricted if the vehicle approaches an object very quickly and there is therefore little time for a  
reaction.  
In addition, not all warning levels are used in all situations. Depending on speed, there may not be an advance warning or an urgent  
warning, for example. Instead, automatic braking may take place immediately in order to ensure optimum protection for the object.  
Distance warning  
Front Assist detects when safety is endangered by driving too close to the vehicle in front.  
The indicator lamp lights up. Increase the distance.  
Advance warning  
Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.  
An acoustic warning sounds and the red warning lamp lights up. Brake or take avoiding action.  
Urgent warning  
If you do not react to the advance warning, the system may initiate a short braking jolt in order to draw attention to the increasing  
collision risk. Brake or take avoiding action.  
Automatic braking  
Front Assist can brake the vehicle automatically in several stages with increasing braking force. The reduced speed means that it is  
possible to minimise the consequences of an accident.  
Braking intervention  
If the system detects that you are braking insufficiently when there is a risk of collision, Front Assist can increase the braking force and  
help prevent a collision. The braking intervention takes place only for as long as you press the brake pedal hard.  
Limits of the sensors  
Front Assist detects traffic situations using the radar sensor in the front of the vehicle and a camera behind the windscreen.  
Observe the limits of the sensors (→ Sensors). Always pay due attention and intervene yourself if necessary.  
After vehicle start  
Front Assist is not available or its functions are restricted immediately after the vehicle is started. The white indicator lamp lights  
up in the instrument cluster display during this time.  
Objects that cannot be detected  
Front Assist cannot react – or will react with a delay – in the case of the following objects:  
—Oncoming vehicles or vehicles crossing your path.  
—Oncoming pedestrians; generally no reaction to persons without Pedestrian Monitoring.  
—Stationary or oncoming cyclists; additionally no reaction to crossing cyclists without Cyclist Monitoring.  
—When pedestrians and cyclists are not detected, for example because they are partially or fully hidden.  
—Animals.  
Function limitations  
In addition to the situations specified in the section on the limits of the sensors, Front Assist may not react or may react with a delay or  
in an undesired way in the following situations, among others:  
—Reversing.  
—If ESC is performing a control intervention or faulty.  
—If several brake lights on the vehicle are faulty.  
—If there is a fault in at least one brake light on a trailer or bicycle carrier with an electrical connection to the vehicle.  
—If the vehicle accelerates strongly or the accelerator is fully depressed.  
—In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.  
—When driving into and out of tunnels.  
—If there is a fault in Front Assist.  
Switching off Front Assist  
Front Assist is not suitable for use in the following situations due to the limitations of the system and must be switched off →  
:
—If the vehicle is utilised in a capacity beyond usage on public roads, e.g. off-road or on a race track.  
—If the vehicle is being towed or is loaded onto another vehicle.  
—If add-on parts cover the radar sensor or camera.  
—If the camera or the radar sensor is faulty.  
—After external force on components in the area of the radar sensor, e.g. after a rear-end collision.  
—If the windscreen is damaged in the area of the camera window.  
—In the event of multiple unwanted interventions.  
WARNING  
If you use Front Assist in the situations mentioned, this can result in accidents and serious injuries or even death.  
● Switch off Front Assist in the specified situations.  
The swerve support function can help to steer the vehicle around an obstacle in critical driving situations.  
If you steer to avoid an obstacle after an urgent warning, swerve support can help you. Swerve support brakes individual wheels and  
supports you with a corrective steering intervention as long as you steer.  
Speed range  
Swerve support is available in a speed range from around 30 km/h (20 mph) up to a maximum speed of around 150 km/h (90 mph).  
Limits  
Swerve support does not react to crossing objects. Always also observe the fundamental system limits of Front Assist (→ Autonomous  
Emergency Braking (Front Assist)).  
The oncoming vehicle braking when turning function can prevent the vehicle from colliding with an oncoming vehicle during a turn.  
If there is a risk of the vehicle colliding with an oncoming vehicle in the adjacent lane when turning, the oncoming vehicle braking  
when turning function can brake your vehicle. The vehicle can then be kept in its own lane and a collision avoided.  
Speed range  
The oncoming vehicle braking when turning function is available up to around 20 km/h (around 15 mph).  
Limits  
The oncoming vehicle braking when turning function is available only if you indicate, have turned the steering wheel and have  
therefore started the turning manoeuvre. After changing from right-hand traffic to left-hand traffic or vice versa, the oncoming vehicle  
braking when turning function is available only after some time.  
The oncoming vehicle braking when turning function does not react to persons, crossing vehicles or objects that are not detected as a  
vehicle. Always also observe the fundamental system limits of Front Assist (→ Autonomous Emergency Braking (Front Assist)).  
Front Assist and all the included functions (depending on equipment and country) are automatically switched on when you switch on  
the ignition.  
However, Front Assist is not available or only partially available as long as the white indicator lamp is lit up.  
Volkswagen recommends that Front Assist and all the included equipment- and country-dependent functions are switched on at all  
times. Exceptions (→ Autonomous Emergency Braking (Front Assist)).  
Switching on and off  
You can switch Front Assist on and off manually when the vehicle is stationary.  
In the Infotainment system:  
1. Open the Assist systems menu.  
2. Switch Front Assist on or off in the corresponding submenu.  
If you switch off Front Assist, all the included equipment- and country-dependent functions are also switched off. The yellow  
indicator lamp lights up in the instrument cluster display.  
The yellow indicator lamp also lights up if Front Assist has been deactivated automatically, e.g. when towing has been detected.  
Setting  
If Front Assist is switched on, you can adjust the following settings in the Assist systems menu of the Infotainment system:  
—Switch the distance warning on and off; initially always set corresponding to your previous journey.  
—Switch swerve support on and off.  
—Switch the oncoming vehicle braking when turning function on and off.  
Front Assist is starting up  
The indicator lamp lights up white.  
—Front Assist is temporarily unavailable or limited. Front Assist is available after driving straight ahead for a short time, and the  
indicator light goes out. When the vehicle is not in motion, the indicator lamp lights up continuously.  
Front Assist not available or functions restricted  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
—The radar sensor or camera window is dirty. Clean the radar sensor and windscreen (→ Vehicle care).  
—The view of the radar sensor or camera is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or  
coatings. Clean the radar sensor and windscreen (→ Vehicle care).  
—The view of the radar sensor is impaired by add-on parts, number plate holders with trim frames or stickers. Keep the area around  
the radar sensor free (→ Accessories and replacement parts).  
—The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window free (→ Accessories and  
replacement parts).  
—The radar sensor or camera has been displaced or damaged, e.g. due to damage to the front of the vehicle or the windscreen. Check  
whether damage is visible (→ Accessories and replacement parts).  
—The camera was deactivated automatically due to a high ambient temperature or prolonged exposure to direct sunlight. When the  
camera is available again, Front Assist will also be available once more.  
—Paint work or structural modifications were carried out on the front of the vehicle (→ Repairs and technical modifications).  
—If the problem persists, switch off Front Assist and go to a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Front Assist does not function as expected or is triggered unnecessarily several times  
—The sensors are not working correctly. Check remedies for sensors that are not available or whose availability is restricted → Front  
Assist not available or functions restricted.  
—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).  
—Low sun or darkness.  
—If the problem persists, switch off Front Assist and go to a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Within the system limits, the lane keeping system (Lane Assist) helps the driver to stay in lane. The function is not designed to keep  
the vehicle in lane automatically, nor is it suited to this purpose.  
If your vehicle moves too close to a road lane marking that Lane Assist has recognised, it will warn the driver with a corrective steering  
intervention. The corrective steering intervention can be overridden by the driver at any time.  
Speed range  
When road lane markings can be detected, Lane Assist is ready to intervene at speeds above around 65 km/h (around 40 mph) within  
the system limits (system status active).  
WARNING  
Lane Assist is not a substitute for the full attention of the driver and operates only within the limits of the system. Lane Assist cannot  
detect all driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due attention, there  
is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for staying in the lane.  
● Observe the system limits (→ Lane keeping system (Lane Assist)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● Your hands should always be on the steering wheel so that you can steer at any time.  
● Immediately override any undesired intervention by the system by steering.  
● Observe the information on the instrument cluster display and respond according to the prompts, if permitted by the traffic  
situation.  
Limits of the sensors  
Lane Assist detects road lane markings by means of the camera behind the windscreen.  
Observe the limits of the camera (→ Sensors). Always pay due attention and intervene yourself if necessary.  
Road lane marking that are not detected or not detected correctly  
Lane Assist cannot recognise all road lane markings correctly. If road lane markings are not recognised or are incorrectly recognised as  
such, this may mean that supporting control interventions do not take place or Lane Assist may perform undesired control  
interventions. In addition to the situations specified in the section on the camera limits, this can occur in the following situations,  
among others:  
—If there are no road lane markings.  
—If the driving style is very dynamic.  
—When not driving on motorways or well-developed country roads.  
—On poor roads, or if road structures or objects are present.  
—If there are reflections or glare effects.  
Always pay attention and intervene yourself and override an undesired system intervention immediately if necessary. Switch off Lane  
Assist temporarily if necessary.  
Lane Assist not ready to perform control interventions  
Lane Assist is not ready to perform control interventions under the following conditions (passive system status):  
—The Electronic Stability Control (ESC) is switched off or ESC Sport is active.  
— The vehicle speed is under around 60 km/h (approximately 35 mph).  
—Lane Assist has not detected a road lane marking.  
—If the lanes are too narrow and in tight bends.  
—Temporarily if the driving style is very dynamic.  
—If the driver oversteers a system intervention.  
—If there is an intervention by the Automatic Emergency Braking system (Front Assist).  
Lane Assist is not ready to perform control interventions on at least one side in the following situations:  
—If the turn signal is switched on in the direction of the planned lane change.  
—On the inside of a bend that you are intentionally driving through well to the inside.  
Switching on and off  
Depending on country, Lane Assist is always switched on when the ignition is switched on. You can also switch Lane Assist on and off  
in the Infotainment system and view the current status there.  
1. Open the Assist systems menu.  
2. Switch Lane Assist on or off in the corresponding submenu.  
If you switch Lane Assist off, the yellow indicator lamp will light up in the instrument cluster, depending on country.  
If there is a system fault, Lane Assist can switch itself off automatically.  
Displays  
On the instrument cluster display: Lane Assist displays.  
1
2
3
Grey line: road lane marking detected. The system is not ready to intervene on the side shown.  
Yellow line: road lane marking detected. System is actively intervening on the indicated side.  
White line: road lane marking detected. The system is ready to intervene on the side shown.  
Additional details of any lane boundaries may also be shown, such as dashed road lane markings.  
One of the following indicator lamps will light up in the instrument cluster depending on the driving situation:  
System switched on, passive and not ready to perform control interventions.  
System active and ready to intervene on at least one side.  
System is actively intervening on the shown side (corrective steering intervention).  
If Travel Assist is actively performing a control operation, there is no steering intervention and no display by Lane Assist.  
Driver intervention prompt  
If there is no steering activity, a corresponding display is shown on the instrument cluster display and acoustic warnings sound.  
If you do not react to this, Emergency Assist will be activated, depending on the vehicle equipment.  
Independently of the steering activity, a corresponding display is also shown on the instrument cluster display in combination with  
acoustic warnings if a corrective steering intervention is performed for an extended time.  
Steering wheel vibration  
You can select the Steering wheel vibration option in the Assist systems menu of the Infotainment system. In this case, the steering  
wheel will vibrate if the vehicle drives over a detected road lane marking when Lane Assist is active.  
Lane Assist not available  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
—The camera window is dirty. Clean the windscreen (→ Vehicle care).  
—The view of the camera is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or coatings. Clean the  
windscreen (→ Vehicle care).  
—The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window free (→ Accessories and  
replacement parts).  
—The camera has been displaced or damaged, e.g. due to damage to the windscreen. Check whether damage is visible (→ Accessories  
and replacement parts).  
—The camera was deactivated automatically due to a high ambient temperature or prolonged exposure to direct sunlight. When the  
camera is available again, Lane Assist will also be available once more. Deactivate and reactivate the vehicle’s drive system.  
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
It can take a few seconds before a system fault is detected after the ignition is switched on.  
If Lane Assist is not available, Travel Assist is also not available.  
The system is not responding as expected  
1. Do not attach any objects to the steering wheel.  
Within the system limits, Travel Assist allows the vehicle to maintain a distance from the vehicle in front that has been preselected  
by the driver and stay in the preferred position within the lane (adaptive lane guidance).  
Does the vehicle have Travel Assist?  
The vehicle is equipped with Travel Assist if you can select Travel Assist with the  
button on the left-hand side of the multifunction  
steering wheel.  
Speed range  
You can set the speed to 20 km/h (15 mph) and higher.  
System limits of Travel Assist  
Travel Assist detects driving situations with the same sensors as the Adaptive Cruise Control (ACC) and the lane keeping system (Lane  
Assist).  
Observe the system limits and information for ACC and Lane Assist. Always pay due attention and intervene yourself if  
necessary.  
Driving with Travel Assist  
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limits, Travel Assist can decelerate the vehicle  
to a standstill behind a vehicle that is stopping. It can also start driving again by itself.  
You can override control by Travel Assist at any time. Cruise control will be stopped if you brake. If you accelerate, Adaptive Cruise  
Control is interrupted for the duration of the acceleration process; adaptive lane guidance remains active.  
Displays  
On the instrument cluster display: active regulation displayed  
(illustration).  
1
The colour of the road lane marking indicates the status of adaptive lane guidance.  
—Green line: adaptive lane guidance active.  
—Grey line: adaptive lane guidance passive.  
2
Set distance.  
With some equipment levels, additional details of any lane boundaries may also be displayed, such as dashed road lane markings and  
road users driving in front.  
With some equipment levels, a display is also shown on the head-up display  
Depending on the driving situation, one of the following indicator lamps lights up on the instrument cluster:  
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.  
Travel Assist passive, Adaptive Cruise Control active, adaptive lane guidance passive.  
Travel Assist deactivated, no regulation.  
Driver intervention prompt  
If you take your hands off the steering wheel, the system prompts you within a few seconds to take over active steering by way of  
acoustic warnings and a display on the instrument cluster.  
Travel Assist will be deactivated if you do not respond to the prompt.  
Alternatively, Emergency Assist will be activated (with some equipment levels). Travel Assist will be deactivated if Emergency Assist is  
not available.  
Travel Assist with mass location data  
Travel Assist with mass location data uses online map data to enhance the function of Travel Assist (depending on the vehicle  
equipment and not available in all countries).  
This can increase the availability of Travel Assist in selected driving situations, e.g. when lane markings are incomplete or missing on  
one side.  
Prerequisites:  
—Travel Assist is activated.  
—A personal user account with Volkswagen ID has been set up (→ Volkswagen ID).  
—There is a valid contract for use of the online services.  
—There is a valid contract for the use of Travel Assist with mass location data.  
—An internet connection is established.  
—The vehicle is in online mode with location data (→ Privacy settings).  
—You are logged in as a user in the vehicle.  
—Current mass location data is available for the routes travelled.  
In instrument cluster display: display during use of mass  
location data (illustration).  
1
Line with triangles: road lane marking detected through use of swarm data.  
WARNING  
Travel Assist is not a substitute for the full attention of the driver and operates only within the limits of the system. Travel Assist  
cannot detect all driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due  
attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Observe the system limits of ACC (→ Adaptive Cruise Control (ACC)) and Lane Assist (→ Lane keeping system (Lane Assist)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● Your hands should always be on the steering wheel so that you can steer at any time.  
● Take control of the vehicle immediately if requested to do so by a prompt on the instrument cluster display or if the speed  
reduction by Travel Assist is not sufficient.  
● Brake if the vehicle starts moving unintentionally, e.g. after a driver intervention prompt.  
Left-hand side of the multifunction steering wheel.  
Switching on  
1. Press the  
2. Press the  
button on the left-hand side of the multifunction steering wheel repeatedly until Travel Assist is selected.  
button on the right-hand side of the multifunction steering wheel or wait for a short time.  
Travel Assist is switched on.  
Starting control  
If you switch from Adaptive Cruise Control (ACC) to Travel Assist, the vehicle will change to the following system statuses in Travel  
Assist, depending on the driving situation:  
—When ACC is active, Travel Assist maintains the current speed and the preset distance to the vehicle in front (system status passive).  
When lane markings are detected, the vehicle is simultaneously kept in the lane by steering movements (system status active).  
—If ACC is not active, Travel Assist is switched on but remains deactivated.  
You must start system control if you were previously driving with another assist system or if Travel Assist remains deactivated after  
switching on:  
1. Press the  
button.  
Travel Assist switches to active or passive system status according to the driving situation.  
The indicator lamp corresponding to the driving situation lights up in the instrument cluster display.  
Cancelling system control  
1. Briefly press the  
button.  
depress the brake pedal.  
The set distance remains stored.  
Making other settings  
The other operating functions of Travel Assist correspond to operation of ACC (→ Adaptive Cruise Control (ACC)).  
When you set a convenience turn signal, the vehicle can perform assisted lane changing on multi-lane motorways within the system  
limits if sufficient space has been detected surrounding the vehicle.  
Assisted lane changing uses the same sensors as the lane change system (Side Assist) and the parking systems. You should therefore  
read through the information on Side Assist and the parking systems carefully. Observe the system limits and information provided  
there.  
Prerequisites  
Assisted lane changing is available only while driving forward on multi-lane motorways that are included in the navigation data of the  
Infotainment system and from a speed of around 90 km/h (around 55 mph).  
Travel Assist must also be switched on.  
Displays  
On the instrument cluster display: assisted lane changing  
displays (illustration).  
1
2
Indicated lane change (green), assisted lane changing is performed. In addition, the respective neighbouring lane is highlighted.  
Arrows on your own lane indicate the status of assisted lane changing.  
—Grey arrow: assisted lane changing not possible on the respective lane side.  
—White arrow: assisted lane changing possible on the respective lane side. In addition, the respective neighbouring lane is  
highlighted.  
One of the following indicator lamps lights up in the instrument cluster display, depending on the driving situation:  
Assisted lane changing switched on, lane change not possible.  
Assisted lane changing possible on the highlighted side (white arrow).  
Assisted lane changing is taking place on the side shown.  
Switching assisted lane changing on and off  
You can switch assisted lane changing on and off in the Infotainment system.  
1. Open the Assist systems menu.  
2. Select Travel Assist.  
3. Activate or deactivate assisted lane changing as a sub-function of Travel Assist.  
If there is a system malfunction, assisted lane changing may switch itself off or abort during the lane change.  
If Side Assist is not available, assisted lane changing is also not available.  
Activating assisted lane changing  
If you have started system control by Travel Assist away from a motorway, you must activate assisted lane changing separately.  
1. While driving, press the  
button.  
Changing lane  
If the system has not detected any relevant objects in the sensor system’s detection range and assisted lane changing to an adjacent  
lane is possible, the arrow on the corresponding lane side is shown in white → Fig. 1 2 .  
1. Operate the convenience turn signal for the corresponding side.  
The vehicle now changes lane. A message is also shown on the instrument cluster display and the lane change is indicated  
→ Fig. 1 1 .  
During the lane change, the vehicle automatically flashes on the corresponding side of the vehicle. When the lane change is complete,  
the turn signal is automatically switched off.  
WARNING  
The assisted lane changing function is not a substitute for the full attention of the driver and operates only within the limits of the  
system. Assisted lane changing cannot recognise all driving situations or all objects in the surroundings and may possibly not react or  
may react with a delay or when not desired. If you do not pay due attention, there is a risk of accidents and serious or even fatal  
injuries.  
● Before every lane change, check to make sure that this is possible safely. Particularly objects that are approaching quickly may not  
be detected in good time.  
● Always keep your hands on the steering wheel and be prepared to control the vehicle speed and direction of travel yourself.  
Cancelling a lane change  
You can cancel a lane change that has already started.  
1. Steer or indicate in the opposite direction.  
The lane change is aborted. The vehicle can be returned to its initial lane.  
Deactivating assisted lane changing  
1. Briefly press the  
button.  
depress the brake pedal.  
Assisted lane changing and Travel Assist are deactivated.  
Travel Assist is not available or does not function as expected  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
—There is a fault in the sensor system. Check the causes and remedies described in the information on ACC or Lane Assist.  
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.  
—The system limits have been exceeded.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Take over steering  
The indicator lamp lights up white and a message is displayed in the instrument cluster display.  
You have released the steering wheel for a few seconds.  
1. Take hold of the steering wheel and take over vehicle control.  
Take over steering immediately  
The warning lamp lights up red and a message is displayed in the instrument cluster display. An acoustic warning is issued or the  
steering wheel vibrates, depending on the driving situation.  
You have let go of the steering wheel for an extended time or the system limits have been reached.  
1. Take hold of the steering wheel immediately and take over vehicle control.  
Travel Assist switches off automatically  
—Vehicles without Emergency Assist:  
You have released the steering wheel for an extended period of time.  
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Control is interrupted unexpectedly  
Vehicles without assisted lane changing:  
— You have activated the turn signal.  
Assisted lane changing not available  
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
—There is a fault in the sensor system. Check the causes and remedies described in the information on Side Assist and the parking  
systems.  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Assisted lane changing is cancelled or is not available  
A message is shown on the instrument cluster display.  
—The vehicle has no longer detected a road lane marking.  
—You have let go of the steering wheel.  
—You have steered or counter-steered too strongly.  
—You have activated the turn signal several times or the turn signal and main beam lever is engaged in position.  
— The vehicle speed is under around 85 km/h (approximately 53 mph).  
—The vehicle has detected objects in the area around the vehicle that prevent assisted lane changing.  
—You are not driving on a multi-lane motorway.  
Emergency Assist can detect a lack of activity on the part of the driver and keep the vehicle in the lane automatically, or brake the  
vehicle to a standstill if required. The system can therefore actively contribute to preventing or reducing the consequences of an  
accident.  
System limits of Emergency Assist  
Emergency Assist detects driving situations with the same sensors as the Adaptive Cruise Control (ACC) and the lane keeping system  
(Lane Assist).  
WARNING  
Emergency Assist is not a substitute for the full attention of the driver and operates only within the limits of the system. Emergency  
Assist cannot detect all driving situations and may not react or may react with a delay or in an undesired way. In addition, Emergency  
Assist cannot always independently prevent accidents. If you do not pay due attention, there is a risk of accidents and serious or even  
fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Observe the system limits of ACC (→ Adaptive Cruise Control (ACC)) and Lane Assist (→ Lane keeping system (Lane Assist)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● If the vehicle behaves differently than expected, cancel the intervention of Emergency Assist.  
Prerequisites  
Emergency Assist is always switched on after the ignition is switched on and is ready to intervene if the following prerequisites are  
met:  
—The lane keeping system (Lane Assist) or semi-automated driving assistance (Travel Assist) function is switched on.  
—The system has detected at least one road lane marking on the left or right of the vehicle.  
If there is a system fault, Emergency Assist is not available.  
Driver intervention prompt  
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle by acoustic warnings and by a braking  
jolt. A message is also displayed on the instrument cluster display and the volume of the Infotainment system is reduced.  
Depending on equipment, the proactive occupant protection system is triggered at the same time.  
System intervention  
If the driver does not respond, the system can brake the vehicle and keep it in lane if road lane markings are detected.  
One of the following warning lamps lights up in the instrument cluster display, depending on the driving situation:  
System performing control intervention, adaptive lane guidance active.  
System performing control intervention, adaptive lane guidance passive.  
You can cancel control at any time by accelerating, braking or steering strongly as appropriate for the driving situation.  
Other road users will be warned as follows when Emergency Assist is actively performing control interventions:  
—The hazard warning lights will be switched on after a short time.  
—The vehicle horn will sound, depending on the speed.  
If the remaining stopping distance is sufficient, the vehicle will be braked to a standstill if necessary.  
The following will happen as soon as the vehicle is stationary:  
—The electronic parking brake is switched on.  
—The doors will be unlocked.  
—The interior lighting will be switched on.  
—An emergency call will be made, depending on the vehicle equipment.  
Emergency Assist not available  
Fault or malfunction. The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.  
1. Deactivate and reactivate the vehicle’s drive system.  
2. If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The system is triggered in an undesired way or behaves differently than expected  
Fault or malfunction.  
—Switch off the lane keeping system (Lane Assist).  
—Do not use semi-automated driving assistance (Travel Assist).  
—Go to a suitably qualified workshop and have the system checked. Volkswagen recommends using an authorised Volkswagen  
repairer.  
The lane change system (Side Assist) helps the driver to recognise the traffic situation behind the vehicle.  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and difference in  
speed in relation to other vehicles and uses visual signals in the exterior mirror housings to inform the driver.  
Use Side Assist only on surfaced roads.  
Speed range  
When Side Assist is switched on, Side Assist is active from a speed of around 15 km/h (around 9 mph). Side Assist is deactivated at a  
vehicle speed below around 10 km/h (around 6 mph).  
WARNING  
Side Assist cannot replace the driver’s attention and operates only within the limits of the system. Side Assist cannot recognise all  
driving situations or all objects in the surroundings and may possibly not issue a warning or may issue a warning with a delay or when  
not desired. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks and lane  
changes.  
● Observe the system limits (→ Lane change system (Side Assist)).  
● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● Your hands should always be on the steering wheel so that you can steer at any time.  
● Observe the displays in the exterior mirror housings and on the instrument cluster display and act in accordance with the requests.  
Limits of the sensors  
Side Assist recognises driving situations using the radar sensors at the rear of the vehicle.  
Observe the limits of the radar sensors (→ Sensors) and always pay due attention.  
Function limitations  
In addition to the situations specified in the section on the limits of the sensors, Side Assist may not interpret the traffic situation  
correctly in the following situations, among others:  
—When driving in the middle of two lanes.  
—When road lanes are of varying width.  
—Where there are special roadside structures, e.g. high or offset crash barriers.  
Side Assist also does not detect stationary vehicles.  
Restricted visibility  
It may be hard to see the display in the exterior mirror in direct sunlight.  
Calibration  
The radar sensors calibrate themselves once in the first few kilometres after vehicle delivery and if the sensors are repaired. The sensor  
range may be limited during the calibration phase.  
Switching on and off  
You can view the current status of Side Assist in the Infotainment system. You can also switch Side Assist on and off there.  
1. Open the Assist systems menu.  
2. Switch Side Assist on or off in the corresponding submenu.  
After switching on, the yellow indicator lamps in the exterior mirror housings light up once briefly.  
If there is a system fault, Side Assist can switch itself off automatically.  
Deactivation for trailer towing  
If you use the factory-fitted towing bracket and have set up the necessary electrical connection, Side Assist switches off automatically.  
Once a trailer is electrically connected to the vehicle and the driver pulls away, a notification appears in the instrument cluster display  
to inform the driver that Side Assist has been deactivated. After you have disconnected the electrical connection, Side Assist is  
switched back on automatically.  
If the towing bracket is not a factory-fitted towing bracket, you must manually switch off Side Assist and then switch it back on again.  
Displays in the exterior mirror  
In the housings of the exterior mirrors: Side Assist displays.  
Flashing: a vehicle has been detected in the blind spot and the turn signal has also been activated in the direction of the detected  
vehicle.  
Lit up: your vehicle is being overtaken or you are overtaking another vehicle with a speed difference of up to around 15 km/h  
(around 9 mph).  
No display will be shown if the overtaking manoeuvre is much faster.  
The quicker the vehicle approaches, the earlier it causes the indicator in the exterior mirror housing to light up.  
Lane change system “Side Assist Plus”  
If the vehicle is equipped with a lane keeping system (Lane Assist) and it is switched on and ready to perform control interventions, you  
will be warned by a corrective steering intervention when changing lanes during a possible critical situation (information level, warning  
level). The steering intervention also occurs when you have activated the turn signal for the corresponding direction. If you override the  
steering intervention, the steering wheel vibrates to give an additional warning. For this, steering wheel vibration must be activated in  
the Assist systems menu in the Infotainment system.  
Brightness  
The brightness of the visual display will change automatically depending on the ambient light levels.  
You can adjust the basic brightness of the display in the Assist systems menu in the Infotainment system. Side Assist is not active  
during the adjusting procedure.  
Some settings can be stored in the user accounts of the personalisation function and therefore change automatically when the  
user account changes.  
Side Assist fault  
Fault or malfunction. The indicator lamp in the instrument cluster display lights up yellow. The yellow central warning lamp also  
lights up.  
1. Deactivate and reactivate the vehicle’s drive system.  
2. If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
No sensor visibility, fault message, system switches itself off  
—Clean the radar sensors and remove stickers or accessories from the radar sensors or bumper (→ Vehicle care, exterior),  
(→ Accessories and replacement parts).  
—Check for any visible damage (→ Accessories and replacement parts).  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The system is not responding as expected  
—The radar sensors are dirty. Clean the radar sensors (→ Vehicle care, exterior).  
—The radar sensors are covered by water.  
—The view of the radar sensors is impaired due to the weather conditions, e.g. snow, or due to dirt, detergent deposits or coatings.  
Clean the radar sensors (→ Vehicle care, exterior).  
—The system limits have been exceeded (→ Lane change system (Side Assist)).  
—The vehicle is damaged in the area of the radar sensors, e.g. due to parking collisions. Check for any visible damage (→ Accessories  
and replacement parts).  
—The view of the radar sensors is impaired by add-on parts, bicycle carrier systems or stickers. Keep the area around the radar sensors  
free (→ Accessories and replacement parts).  
—Paint work or structural modifications have been carried out in the area of the radar sensors, at the rear of the vehicle or on the  
running gear (→ Repairs and technical modifications).  
—The side windows have been retrofitted with tinted window films (→ Repairs and technical modifications).  
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
1. Depress and hold the brake pedal.  
2. Press the  
button on the driving mode selector to switch on the electronic parking brake.  
The vehicle’s drive system is deactivated. The indicator lamp in the digital instrument cluster lights up red →  
.
3. On uphill and downhill slopes, turn the steering wheel so that the vehicle will roll against the kerb if it starts to move.  
4. Release the brake.  
5. Get out of the vehicle → . Watch out for other road users!  
6. Take all vehicle keys with you and lock the vehicle.  
WARNING  
If the vehicle is not parked properly, it can roll away even on a slight downhill gradient. This can result in accidents and serious or  
fatal injuries.  
● Before leaving the vehicle, make sure that the electronic parking brake is switched on and that the indicator lamp lights up red  
in the digital instrument cluster.  
● Always follow the described sequence when parking the vehicle.  
WARNING  
If children, people requiring assistance or animals are left unattended in the vehicle, they could accidentally set the vehicle in motion  
or be exposed to very high or low temperatures. There is a risk of accidents and serious or fatal injuries.  
● Never leave children, people requiring assistance or animals unattended in the vehicle.  
Parking spaces and surrounding area  
To avoid damage and dangerous situations, always park the vehicle in a suitable parking space →  
.
NOTICE  
The vehicle can slip away on uneven, loose, slippery or icy surfaces and may not be held securely even if the electronic parking brake  
is switched on. This could result in damage to the vehicle.  
● Always park the vehicle on a level and suitable surface.  
NOTICE  
Low-lying vehicle components such as bumpers, spoilers and parts of the running gear can collide with obstacles protruding from the  
ground when driving over them. The vehicle may be damaged.  
● Drive carefully over drives, ramps, kerbs, borders and dips.  
Manoeuvring in a parking space  
You can manoeuvre the vehicle in a parking space at low speed if you have already opened the door and unfastened the seat belt.  
1. Press the foot brake and switch the driving mode selector from to a position  
/
or  
.
2. After manoeuvring, switch on the electronic parking brake again →  
.
NOTICE  
If you leave the vehicle incorrectly, the electronic parking brake may switch on only with a delay. A slight vehicle movement can  
occur. If the vehicle is parked very close to an obstacle, the vehicle can be damaged.  
● Before leaving the vehicle, make sure that the electronic parking brake is switched on and that the indicator lamp lights up red  
in the digital instrument cluster.  
Rear seat reminder  
The function depends on the vehicle equipment.  
When the ignition is switched off, a text message in the Infotainment system reminds you not to leave any passengers behind in the  
rear seats →  
.
If a rear door was used before the journey, a text message is also displayed in the digital instrument cluster and an acoustic warning  
may sound. The acoustic warning can be activated and deactivated using the vehicle settings in the Infotainment system.  
Rear seat reminder muted.  
On the driving mode selector: button for the electronic  
parking brake (illustration).  
The electronic parking brake secures the stationary vehicle against rolling away. In an emergency, the vehicle’s brakes can be  
applied.  
Switching on  
1. When the vehicle is stationary, press the  
switch off the ignition.  
button for the electronic parking brake → Fig. 1.  
The indicator lamp in the digital instrument cluster lights up red when the electronic parking brake is switched on.  
display also lights up red.  
The  
Switching off  
1. Press the brake pedal and select a driving position  
,
,
or neutral position  
.
The red indicator lamp and the  
indicator go out.  
Automatic switch-on if the driver does not leave the vehicle correctly  
If you leave the vehicle with the ignition switched on or the driving gear or neutral position engaged and the indicator light lights  
up red, the electronic parking brake has been activated →  
.
WARNING  
If the vehicle is not parked properly, it can roll away even on a slight downhill gradient. This can result in accidents and serious or  
fatal injuries.  
● Always follow the described sequence when parking the vehicle (→ Parking).  
● Before leaving the vehicle, make sure that the electronic parking brake is switched on and that the indicator lamp lights up red  
in the digital instrument cluster.  
Holding force on steep gradients  
If the slope of the parking location is too steep, it may not be possible for the vehicle to be held continuously.  
The indicator lamp in the digital instrument cluster display flashes red and a text message is displayed.  
1. Park the vehicle in another parking space with less of a gradient.  
The vehicle is not held securely until the indicator lamp lights up continuously.  
Deactivating the roll-away protection  
In certain situations, for example, for towing or in a car wash, the vehicle must remain able to roll and the electronic parking brake  
must not activate automatically. For this, the roll-away protection can be temporarily deactivated in selector lever position  
→
.
Prerequisites  
Vehicle is stationary.  
Ignition is switched on.  
Electronic parking brake was switched off.  
1. Depress the brake pedal.  
2. Turn the driving mode selector and select the neutral position  
.
3. Confirm the text message The roll-away protection will be deactivated. on the Infotainment system.  
4. To activate the roll-away protection again, press the brake pedal and engage a gear selector position.  
switch off the ignition.  
The automatic text message when the neutral position is engaged can be deactivated in the vehicle settings in the Infotainment  
system. The roll-away protection can also be deactivated in this menu.  
NOTICE  
If the electronic parking brake engages automatically in the car wash or when towing, the vehicle may be damaged.  
● Deactivate the roll-away protection in these situations.  
● Leave the vehicle key in the vehicle. Otherwise, the ignition will then switch off automatically and the roll-away protection  
function will be activated again.  
Emergency braking function  
The emergency braking function should be used only in those situations where the vehicle cannot be stopped using the foot brake→  
!
1. Press and hold the  
button.  
The vehicle brakes strongly. An acoustic warning sounds at the same time.  
The electronic parking brake is switched on when the vehicle comes to a stop.  
WARNING  
The electronic parking brake is not designed to brake the vehicle, as this increases the braking distance. This can result in accidents  
and severe or fatal injuries.  
● To brake the vehicle, always use the foot brake and never the electronic parking brake, except in an emergency.  
Noises may be heard when the electronic parking brake is switched on or off. This can also be the case with an automatic test.  
and  
/
Electronic parking brake is not completely engaged  
The indicator lamp flashes red. A yellow indicator lamp or red warning lamp is also displayed.  
There is a system fault. The electronic parking brake is not completely engaged.  
1. Switch the ignition off and then back on again.  
2. Select a gear position.  
3. Press the button for the electronic parking brake  
again.  
There is no longer a fault present if the indicator lamp lights up red without any other warning lamp lighting up.  
Yellow indicator lamp remains lit  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Red warning lamp remains lit  
1.  
2. Where possible, park the vehicle on a flat surface and secure it to prevent it from rolling away.  
3. Seek expert assistance.  
Fault in electronic parking brake  
The yellow indicator lamp in the digital instrument cluster display lights up continuously. A text message is displayed.  
There is a system fault.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
/
Button for the electronic parking brake faulty  
When the button for the electronic parking brake is pressed, the indicator lamp flashes red and the yellow warning lamp lights up  
continuously.  
1. Switch off the ignition to switch on the electronic parking brake when parking.  
2. Check if the indicator lamp lights up continuously.  
3. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The electronic parking brake is working but does not switch itself off  
—Charging connector is plugged in.  
—The 12-volt vehicle battery is discharged (→ Jump starting).  
If another road user is approaching from the rear, the exit warning system issues a warning about obstacles when the doors are  
opened.  
Function  
In the exterior mirror housings: display of the exit warning  
system (illustration).  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. When cyclists are approaching, for example, the  
indicator lamps in the housing of the exterior mirror light up yellow → Fig. 1. If the door is opened, the indicator lamps first flash  
briefly and a warning signal sounds →  
.
WARNING  
The exit warning system is not a substitute for the full attention of the driver and works exclusively within the system limits. For  
stationary, slow-moving or very fast approaching objects, the indicator may not light up or may not light up in time. If you do not pay  
due attention, there is a risk of accidents and serious injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● When opening doors, pay attention to the vehicle surroundings, e.g. pedestrians or cyclists.  
Prerequisites  
Vehicle is stationary.  
The function was switched on in the Infotainment system.  
The exit warning system is active for around 3 minutes after the door was unlocked and opened for the first time or the ignition was  
switched off after a journey.  
1. Switch the ignition on again to activate the function after 3 minutes.  
Switching on and off  
Depending on the country, the exit warning system is always switched on when the ignition is switched on.  
1. Tap the  
function button on the Infotainment system.  
Settings function button.  
The menu for parking systems is opened.  
2. Tap the  
3. Switch the exit warning system on or off.  
The exit warning system can also be switched on and off in the vehicle settings (→ Vehicle settings menu).  
Depending on country, this setting can be saved in the user accounts of the personalisation function and can therefore change  
automatically when the user account is changed.  
Driving with a trailer  
If a trailer is electrically connected to a factory-fitted towing bracket, the exit warning system is switched off. After disconnecting the  
electrical trailer connection, the exit warning system is automatically switched on again.  
The exit warning system must be switched off and on manually if a non-factory-fitted towing bracket is used.  
The Auto Hold function secures the vehicle against rolling away when stationary, without the vehicle having to be held by the foot  
brake.  
The vehicle has the Auto Hold function depending on the vehicle equipment.  
Prerequisites  
The vehicle’s drive system has been activated.  
The driver is in the vehicle.  
When the gearbox is in neutral, the Auto Hold function does not engage or disengages. The vehicle will not be kept stationary  
automatically →  
.
Switching on  
1. Open the vehicle settings in the Infotainment system (→ Vehicle settings menu).  
2. Open the Brakes menu.  
3. Switch on the Auto Hold function.  
Auto Hold is ready for use, but the car is not necessarily stopped →  
.
The indicator lamp in the digital instrument cluster lights up grey.  
The Auto Hold function remains active when the vehicle’s drive system is activated again.  
Keeping the vehicle stationary with the Auto Hold function  
1. Bring the vehicle to a standstill using the brake with the Auto Hold function switched on.  
2. Release the brake →  
.
The vehicle will be kept stationary.  
The indicator lamp in the digital instrument cluster lights up green.  
The hold function stops if the vehicle is driven off or if the prerequisites for the Auto Hold function are not met.  
Switching off  
If the vehicle’s drive system is activated, the Auto Hold function can be switched off only if the brake pedal is pressed →  
.
1. Open the vehicle settings in the Infotainment system (→ Vehicle settings menu).  
2. Open the Brakes menu.  
3. Switch off the Auto Hold function.  
The Auto Hold function can be added as a quick access function in the Control Centre of the Infotainment system  
(→ Infotainment system overview).  
WARNING  
The Auto Hold function is not a substitute for the full attention of the driver and works exclusively within the system limits. The  
vehicle cannot be held securely under all circumstances, for example on slopes or slippery surfaces. If you do not pay due attention,  
there is a risk of accidents and serious injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Make sure that the indicator lamp for the Auto Hold function on the digital instrument cluster display lights up green if the vehicle  
is to be held securely.  
● Never leave the vehicle while the vehicle’s drive system is active, even if the Auto Hold function is active.  
NOTICE  
In car washes where the vehicle is towed, an active Auto Hold function can lock the wheels. This could lead to vehicle damage.  
● Switch off the Auto Hold function before driving into a car wash.  
Limits of sensors and cameras  
There are various sensors and cameras on the vehicle which detect and monitor the area around the vehicle by means of ultrasound,  
radar waves and optical systems. The various parking systems use different combinations of the sensors. Common to all sensors is the  
fact that they are subject to technical and physical limits →  
—Some objects may not be detected under certain circumstances, such as trailer drawbars, thin bars, fences, posts, trees, very low or  
high obstacles, as well as open or opening boot lids →  
—The detection ranges of the parking systems have blind spots in which obstacles and people are not registered.  
.
.
—In some cases, dirt or ice and water on the sensors and cameras could be registered as an obstacle or impair detection of objects.  
The sensor visibility may be impaired by dirt and snow, as well as residue from cleaning agents or coatings (→ Vehicle care, exterior).  
—External sources of sound and certain surfaces on objects and clothing may influence the sensors' signals. In certain circumstances,  
the systems will be unable to detect or properly detect people and objects.  
—Certain objects, for example narrow posts or railings, may be difficult or impossible to see on the screen because of its low  
resolution or poor light conditions.  
—The cameras show only two-dimensional images on the screen. The lack of depth of field means that potholes and protruding  
objects on the ground may only be detected with difficulty, or may not be detected at all.  
WARNING  
The parking systems is not a substitute for the full attention of the driver and operate only within the limits of the respective system.  
The parking systems cannot detect all driving situations and may not react or may react with a delay or in an undesired way. If you do  
not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● When parking, always look in the direction of travel and observe the vehicle surroundings.  
● Pay special attention to small children, animals and objects when parking.  
● Do not allow the parking system displays to distract you from the traffic around you.  
● Please note that the parking system may not react if an obstacle is approached too fast and will then not issue a warning.  
● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions.  
NOTICE  
The vehicle can be damaged by obstacles when manoeuvring in parking spaces without kerb borders.  
● Observe a safety distance of around 50 cm (around 20 in) from walls and buildings.  
Volkswagen recommends that drivers practise using the parking systems in a traffic-calmed area or car park in order to  
familiarise themselves with their functions.  
General information  
The following prerequisites must be met so that the sensors and cameras are best able to detect the surroundings of the vehicle and  
display this information on the Infotainment system screen.  
The doors and boot lid are closed.  
Exterior mirrors are not folded in.  
Sensors or cameras are not covered by add-on parts, e.g. a bicycle carrier, or number plate holders with trim frames. The number  
plate holder with trim frame must not project at the sides or downwards.  
The surrounding area has a flat surface.  
Vehicle does not have a heavy load at the rear or on one side.  
The vehicle’s drive system is activated.  
Brake support systems such as ESC or TCS are switched on.  
The length and width of the parking space must be larger than the vehicle dimensions and offer sufficient space for manoeuvring.  
The parking function and the acoustic warnings will be deactivated if other functions are operated on the Infotainment system  
during a parking operation. This does not apply when reverse gear is engaged. The parking function cannot be deactivated in  
this case.  
The use of parking systems, e.g. with camera assistance, may not be allowed in some countries and regions due to legal  
requirements.  
The automatic braking intervention of a parking system is designed to avoid a collision as soon as an obstacle is detected.  
Parking systems with braking intervention  
Depending on equipment, the vehicle may have parking systems with a manoeuvring or emergency braking function →  
.
WARNING  
The automatic braking intervention function is not a substitute for the full attention of the driver and operates only within the limits  
of the system. In some driving situations, the automatic braking intervention may be restricted or undesired or there may be no  
intervention at all. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Use the foot brake to brake the vehicle in a hazardous situation before an obstacle.  
● React early to warnings from the parking system (e.g. Park Distance Control).  
When is the automatic braking intervention available?  
The driver has switched on a parking system.  
Park Distance Control: manoeuvre braking is activated in the Infotainment system.  
The vehicle speed does not exceed a maximum of around 10 km/h (around 6 mph) when manoeuvring.  
What happens when an automatic braking intervention takes place?  
The vehicle brakes to a standstill and is held for around 2 seconds.  
Automatic braking intervention by manoeuvre braking. Hold the vehicle with the foot brake!  
Automatic braking intervention of Rear Traffic Alert. Hold the vehicle with the foot brake!  
A text message may also be shown on the Infotainment system or digital instrument cluster display, depending on the vehicle  
equipment.  
In the event of automatic braking intervention by Park Assist Plus, the vehicle brakes to a standstill and is held by the electronic  
parking brake. The parking procedure is aborted and must be restarted.  
Manoeuvre braking function of Park Distance Control  
The manoeuvre braking function is automatically activated every time the ignition is switched on.  
Manoeuvre braking can be deactivated temporarily in the Park Distance Control settings in the Infotainment system.  
Manoeuvre braking deactivated.  
If Park Distance Control has been activated automatically when driving forwards, there will be no automatic braking  
intervention in the front area (→ Park Distance Control).  
After a braking intervention, manoeuvre braking may be inactive for a short distance or will only function again after a change  
in the direction of travel. Continue driving carefully for the first few metres, e.g. if there are other obstacles in the vicinity.  
Further information  
If the automatic braking intervention is undesired or occurs too frequently, switch off the parking system temporarily and  
manoeuvre the vehicle carefully, e.g. when driving off-road or driving into a garage.  
After emergency braking by the Rear Traffic Alert, around 10 seconds must elapse before automatic braking intervention can  
take place again.  
Driving with a trailer  
The automatic braking intervention at the rear of the vehicle is deactivated if a trailer is electrically connected to the vehicle.  
The parking system must be deactivated manually if a non-factory-fitted towing bracket is used.  
The parking system is not responding as expected  
—The prerequisites for the parking system are not met (→ Parking systems).  
—The sensors or the camera are dirty or iced-up (→ Vehicle care, exterior) →  
—The ultrasound signal is subject to interference from external noise sources, for example when driving over cobblestones →  
—The vehicle is damaged in the area around the sensors or the camera, e.g. caused by parking collisions or an accident →  
—Changes have been made to the paintwork or structural modifications have been made in the area of the sensors or the camera, e.g.  
on the vehicle front end or the running gear →  
.
.
.
.
—The detection range of the sensors or camera is blocked by add-on parts, e.g. bicycle carriers.  
Fault displays  
1. Observe the text messages on the display of the digital instrument cluster and in the Infotainment system.  
NOTICE  
The vehicle may be damaged if the parking system is used in spite of a fault in the sensors or cameras or restricted detection ranges.  
● In the event of a fault in the parking system, go to a suitably qualified workshop. Volkswagen recommends using an authorised  
Volkswagen repairer.  
No screen display of parking function after activation  
The parking system was switched on or activated and the Infotainment system display does not change to the function-specific screen  
(e.g. the segment display of Park Distance Control or the camera display of Park Assist Plus).  
1. Switch the parking system off and then back on again.  
2. If the screen display still does not appear, there is a fault in the system. Go to a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Fault in exit warning system or  
Rear Traffic Alert  
The exit warning system or Rear Traffic Alert has been deactivated. An error message is displayed.  
1. Check sensors on the vehicle for damage or dirt.  
2. If the issue persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Park Distance Control assists the driver when parking and provides warnings about obstacles.  
Function  
Park Distance Control uses ultrasound sensors to detect the distance of the vehicle from an obstacle.  
Park Distance Control warns about a collision by means of colour segments on the Infotainment system screen and acoustic signals  
→ Fig. 1, →  
.
An automatic braking intervention can take place if the driver does not react when an obstacle is approaching (→ Automatic braking  
intervention).  
WARNING  
The Park Distance Control system is not a substitute for the full attention of the driver and operates only within the limits of the  
system. Park Distance Control may possibly not detect some obstacles and may not react or may react with a delay or in an undesired  
way. If you do not pay due attention, there is a risk of accidents and serious injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● React promptly to the visual and acoustic warnings of Park Distance Control.  
● Use the foot brake to brake the vehicle before an obstacle.  
NOTICE  
Visual and acoustic warnings are given only for obstacles in the vehicle path. The collision area has been reached when the  
penultimate segment is displayed on the Park Distance Control screen or a continuous acoustic warning sounds, if not before. There  
is a risk of damage to the vehicle.  
● Always brake the vehicle in good time before an obstacle.  
NOTICE  
With some equipment levels, distances to obstacles in the side areas are also displayed. An obstacle entering these areas from the  
outside will not be displayed. This may result in damage to the vehicle.  
● Drive the vehicle a few metres forwards or backwards in order to scan and display the side areas in full.  
Displays  
Infotainment system: Park Distance Control display  
(illustration).  
1
2
Obstacle detection.  
Steering wheel angle.  
Red image segment: close obstacle. The vehicle is at risk. Brake!  
Yellow image segment: obstacle in the vehicle path. The vehicle is at risk. Adjust the steering wheel angle.  
Grey image segment: obstacle outside the path of the vehicle or faulty sensor area.  
Manoeuvre braking is deactivated or faulty.  
Mute audio signals.  
Park Distance Control settings  
1. Tap the  
2. Tap  
function button on the Infotainment system.  
Settings .  
Park Distance Control settings .  
3. Tap  
4. Select a setting, e.g. automatic activation when driving forwards.  
Driving with a trailer  
The rear and side sensors of Park Distance Control are not switched on if a trailer is electrically connected:  
—No warnings are given for obstacles.  
—The manoeuvre braking function is also automatically deactivated.  
Some Park Distance Control settings, e.g. the volume of the acoustic signals, can be stored in the personalised user accounts.  
The settings change automatically when the user account is changed.  
Switching on  
1. Select reverse gear.  
tap the  
function button on the Infotainment system. Then tap the  
or  
function button.  
the vehicle rolls backwards.  
Switching off  
1. Shift out of an engaged reverse gear.  
2. Then tap the home button or the  
function button in the upper area of the Infotainment system.  
switch on the electronic parking brake.  
Park Distance Control also switches itself off if the vehicle is driven forwards at higher speed.  
Automatic activation when driving forwards  
The function can be switched on and off in the Park Distance Control settings in the Infotainment system.  
Park Distance Control is activated automatically when an obstacle is detected in the front area, e.g. in heavy traffic, or when driving  
into a garage.  
1. To close the Park Distance Control display again, tap the home button  
or the  
function button on the Infotainment system.  
No automatic braking intervention takes place (→ Automatic braking intervention).  
Automatic activation is available again under the following conditions:  
—The vehicle was accelerated to over a speed of around 15 km/h (around 9 mph) and then slowed down below this speed again.  
the ignition was switched off and then back on again.  
If an obstacle is detected in front of the vehicle, the Park Distance Control display appears on the Infotainment system. An  
acoustic signal also sounds if the vehicle continues to approach the obstacle.  
No sensor visibility, or there is a fault in the Park Distance Control  
The sensor area is switched off permanently if a sensor fails. The symbol indicates the affected sensor area in the Infotainment  
system.  
If there is a fault in the Park Distance Control, a signal tone will sound for several seconds when it is switched on. A text message may  
also be displayed.  
If necessary, Park Distance Control is switched off completely and the symbol is displayed.  
1. Check whether there is a fault in the parking system due to an external cause (→ Parking systems).  
2. Switch the system on again once you have rectified the source of the fault.  
3. If the issue persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Manoeuvre braking restricted or unavailable  
A text message is displayed.  
The automatic braking intervention occurs unexpectedly or unusually. If the function is switched off, there is no automatic braking  
intervention.  
1. Check sensors on the vehicle for damage or dirt, and clean if necessary (→ Vehicle care, exterior).  
2. Switch the ignition off and then back on again.  
3. If the issue persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
The rear view camera system in the rear of the vehicle makes it easier for the driver to see behind the vehicle and provides support  
for parking manoeuvres.  
Function  
The rear view camera system shows the area behind the vehicle on the Infotainment system screen. Depending on the operating mode  
and equipment level, orientation lines aid the view to the rear →  
.
WARNING  
The reversing camera is not a substitute for the full attention of the driver and works exclusively within the system limits. Using  
images from the camera to estimate the distance from persons or obstacles can be inaccurate. If you do not pay due attention, there  
is a risk of accidents and serious injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Note that camera lenses can enlarge and distort the field of view.  
In the camera image, the orientation lines are shown by the system regardless of the vehicle surroundings. No automatic  
detection of obstacles by cameras takes place. Drivers must judge for themselves whether the vehicle will fit into the parking  
space.  
No orientation lines for the rear area will be shown in the camera image when a trailer is electrically connected to the factory-  
fitted towing bracket.  
No orientation lines will be shown when the boot lid is open on vehicles where the camera is installed in the boot lid.  
Switching on  
1. Select reverse gear.  
tap the  
function button and then  
on the Infotainment system.  
Switching off  
1. Shift out of an engaged reverse gear.  
2. Tap the home button  
or the  
function button in the upper area of the Infotainment system.  
The rear view camera system also switches itself off if the vehicle is driven forwards at higher speed.  
Displays  
Perpendicular parking: Guide lines provide support when reversing into a parking space at right angles to the road.  
Crossing traffic: Shows a wide-angle view of the area behind the vehicle and the side areas.  
Trailer or off-road support: Shows the area directly behind the vehicle with an enhanced zoom factor and guide lines (depending  
on equipment).  
Red line: boundary or vehicle safety clearance.  
Yellow lines: vehicle path depending on the steering angle.  
Green horizontal lines: boundaries.  
Enlarge the image area.  
Clean the rear view camera system.  
Parking mode: parking perpendicular to the road  
Infotainment system: parking perpendicular to the road.  
Choose parking space.  
Drive towards the selected parking space.  
Align the vehicle in the parking space.  
1
2
3
4
Road.  
Parking space.  
Side limit of the parking space.  
Rear limit of the parking space.  
1. Before driving past the selected parking space, tap the  
2. Tap the function button.  
function button for the parking menu.  
3. To select the parking mode, tap the  
function button in the Infotainment system.  
4. Position the vehicle in front of the parking space → Fig. 1  
2 .  
5. Steer the vehicle so that the yellow lines lead into the parking space. The green and yellow lines must be aligned with the side  
limit lines → Fig. 1 3 .  
6. Stop when the red line reaches the rear boundary → Fig. 1  
4 .  
Parking mode: trailer support  
Infotainment system: trailer support.  
In vehicles with a factory-fitted towing bracket, the trailer support function can be used when approaching a trailer drawbar.  
1. To select the parking mode, tap the function button.  
The rear view camera system shows the vehicle’s towing bracket in the lower part of the image. Coloured guide lines assist the  
manoeuvring process → Fig. 2.  
Green lines: distance to towing bracket.  
Orange line: predicted path of the towing bracket, depending on the steering angle.  
Fault in camera image of the rear view camera system  
The camera image is unclear, is flickering or has been disabled.  
There may be a technical fault.  
1. Clean the rear view camera system if the camera image is unclear (→ Vehicle care, exterior).  
check whether there is a fault in the parking system due to an external cause (→ Parking systems).  
2. If the issue persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Area View can show the entire vehicle surroundings in real time. This function can help you to detect obstacles at an early stage in  
confusing situations.  
Function  
Area View uses several cameras to show the area around the vehicle, including the rear view camera system, front camera and cameras  
in the exterior mirrors →  
.
WARNING  
Area View is not a substitute for the full attention of the driver and operates only within the limits of the system. Using images from  
the camera to estimate the distance from persons or obstacles can be inaccurate. If you do not pay due attention, there is a risk of  
accidents and serious injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Note that camera lenses can enlarge and distort the field of view.  
Switching on  
1. Tap the  
function on the Infotainment system and then  
.
engage reverse gear.  
Switching off  
1. Shift out of an engaged reverse gear.  
2. Tap the home button or the  
function button in the upper area of the Infotainment system.  
Area View also switches itself off if the vehicle is driven forwards at higher speed.  
Screen areas  
Infotainment system: Area View with “perpendicular parking  
mode” camera image (illustration).  
Camera image.  
Bird’s eye view with selectable screen areas.  
1
2
3
Area of the screen showing the front camera image.  
Area of the screen showing the camera image for both sides of the vehicle.  
Area of the screen showing the rear camera image.  
Two screen areas are displayed on the Infotainment system → Fig. 1:  
1. To display the desired camera image on the left → Fig. 1 , tap the area of the screen on the right for the front, rear or side view  
→ Fig. 1  
.
Changing the screen display  
Other displays of the area around the vehicle can be shown on the screen depending on the selected camera image.  
1. Tap the corresponding function button at the edge of the screen.  
Front perpendicular parking.  
Guide lines provide support when driving forwards into a parking space at right angles to the road.  
Front crossing traffic.  
Area in front of the vehicle with a wide angle.  
Rear perpendicular parking.  
Guide lines provide support when reversing into a parking space at right angles to the road.  
Rear crossing traffic.  
Area behind the vehicle with a wide angle.  
Switch to trailer or off-road support (country-dependent).  
Other screen displays  
Red line: boundary or vehicle safety clearance.  
Yellow lines: vehicle path depending on the steering angle.  
Green horizontal lines: boundaries.  
Enlarge the image area.  
Clean the rear view camera system.  
Bird’s eye view of the vehicle  
1. Tap the vehicle graphic in the screen area → Fig. 1  
.
All areas around the vehicle are shown in a large screen view.  
Observe the troubleshooting information for the rear view camera system (→ Area View).  
Park Assist (Park Assist Plus) detects a suitable parking space and manoeuvres the vehicle automatically into the space.  
Function  
Park Assist Plus takes control of the steering, changes in gear selector position, acceleration and braking of the vehicle → , →  
.
Available functions  
—Display suitable parking spaces on the Infotainment system.  
—Load new parking space selection on the Infotainment system.  
—Drive into suitable parallel and bay parking spaces.  
—Drive out of a suitable parallel parking space. Bay parking spaces are not supported.  
The driver must always monitor the area around the vehicle → . An automatic braking intervention can occur if there are obstacles in  
the vehicle’s path or if a hazardous situation occurs (→ Automatic braking intervention).  
Automatic hands-free parking with Park Assist Plus may be prohibited or restricted in some countries or regions. Observe legal  
requirements.  
When driving past the parking space, the maximum speed for parking spaces parallel to the road should be around 40 km/h  
(around 25 mph). The maximum speed for parking spaces perpendicular to the road should be around 20 km/h (around  
12 mph).  
For safety reasons, Park Assist Plus is not available in fast-moving traffic at speeds above around 50 km/h (around 32 mph).  
Driving with a trailer  
Park Assist Plus cannot be activated if a trailer is electrically connected to the vehicle.  
Park Assist Plus must be switched off manually if a non-factory-fitted towing bracket is used.  
WARNING  
Park Assist Plus is not a substitute for the full attention of the driver and operates only within the limits of the system. Park Assist  
Plus cannot detect all driving situations and may not react or may react with a delay or in an undesired way. If you do not pay due  
attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Use the foot brake to slow the vehicle in a hazardous situation.  
● Only park the vehicle if you hold a valid driving licence.  
● Observe the road traffic regulations of the respective country.  
● Do not leave the driver seat during the parking manoeuvre.  
● Do not park in parking spaces without structural boundaries, such as those close to the edge of bodies of water or close to slopes  
without any structural separation.  
WARNING  
The system can respond only to a limited extent to quickly changing external conditions. This can result in collisions with other road  
users and can lead to vehicle damage as well as serious or fatal injuries.  
● Do not use the parking system in fast-moving traffic.  
● Always observe at least one vehicle length from junctions.  
● Do not perform a parking procedure when facing oncoming traffic or across several lanes.  
WARNING  
The vehicle can swing out or move into the path of oncoming traffic during the automatic parking procedure. This can result in  
accidents and serious or fatal injuries.  
● Pay careful attention to the parking procedure and the traffic around you and brake the vehicle if necessary.  
WARNING  
In slippery conditions, the parking procedure cannot be carried out correctly and the vehicle may begin to slide. This can cause  
accidents and vehicle damage.  
● Do not park using Park Assist Plus on icy or frozen roads.  
NOTICE  
Park Assist Plus may suggest parking spaces that are not suitable for the parking procedure due to the lack of boundaries or due to  
adjacent objects that could interfere with the parking procedure. This can result in damage to the vehicle.  
● Do not park next to overhangs, e.g. loading ramps and parked trailers or under hanging objects.  
● Pay close attention to the parking procedure in multi-storey car parks where the parking space is limited by pillars.  
Park Assist Plus may not be available in some regions of a country for technical reasons.  
—Observe the display on the Infotainment system.  
Infotainment system: Park Assist Plus looking for a parking  
space (illustration).  
Infotainment system: number of detected parking spaces  
(red number).  
Infotainment system: selecting a parking space (illustration).  
1
Number of parking spaces.  
2
3
Start parking procedure.  
Selected preferred parking space (blue vehicle).  
symbol: load new parking space selection.  
Available parking spaces.  
4
Available parking mode  
The following parking modes are displayed by the parking spaces shown horizontally and vertically on the Infotainment system:  
—Forward perpendicular parking.  
—Reverse perpendicular parking.  
—Reverse parallel parking.  
Looking for a parking space  
1. Drive slowly past a row of parked vehicles, paying attention to the traffic.  
Park Assist Plus automatically searches for possible parking spaces.  
The number of detected parking spaces is shown on the function button  
2. Tap to switch to Park Assist Plus.  
or  
for Park Assist Plus → Fig. 2.  
Park Assist Plus shows a preferred parking space with a blue vehicle graphic → Fig. 3 3 .  
3. Decelerate to a stop and press and hold the brake pedal.  
Changing the parking space  
If several parking spaces are detected along the road, it is possible to change to another parking space.  
1. Tap the desired parking space on the Infotainment system screen → Fig. 3 4 .  
A new preferred parking space is displayed (blue vehicle).  
Loading a new parking space selection  
1. If available, tap the symbol → Fig. 3 3 .  
A corresponding parking view is displayed.  
Park Assist Plus can be activated later. If the vehicle has previously driven past a suitable parking space, it will be displayed.  
Prerequisites  
Park Assist Plus has been activated.  
A parking space has been found and selected.  
The vehicle is in the starting position and the path is shown in blue on the Infotainment system.  
Driving into a parking space  
1. Hold the vehicle with the brake pedal.  
2. Tap Start on the Infotainment system.  
The parking procedure for driving into a space starts.  
The symbol and a text message are displayed on the Infotainment system →  
.
3. Observe any other displays on the Infotainment system.  
If necessary, Park Assist Plus will independently change the vehicle’s direction of travel.  
4. To ensure the best possible parking result, always wait until Park Assist Plus has finished turning the steering wheel at the end of  
the parking manoeuvre →  
.
When the parking procedure has been completed, a text message will be displayed on the Infotainment system and an acoustic  
signal will sound.  
The electronic parking brake is switched on.  
WARNING  
The steering wheel is turned quickly during manoeuvring. Reaching into the steering wheel can cause serious injuries.  
● Take over steering only when the system requests you to do so.  
● Take over steering in a hazardous situation.  
The lane that is displayed in the Infotainment system during a parking process is a schematic representation. It does not  
correspond to the actual parking procedure performed by Park Assist.  
Driving into a parking space after an unfinished manoeuvre  
Infotainment system: taking control of the driver’s parking  
procedure.  
1
Vehicle not fully parked in the parking space.  
In a difficult parking situation in which the driver has started driving into a space but has not completed the manoeuvre, Park Assist  
Plus can take control of the parking procedure and guide the vehicle into the parking space → Fig. 1.  
Prerequisites  
Park Assist Plus is not activated.  
The front or rear of the vehicle has been driven into a parking space (the manoeuvre has been started but not completed).  
1. Hold the vehicle with the brake pedal.  
A detected parking space is shown on the function button  
2. Tap the function button to switch to Park Assist Plus.  
3. To start the parking procedure, tap on the Park Assist Plus display.  
4. Observe the Infotainment system displays.  
in the Infotainment system.  
The speed for automatic parking can be reduced by operating the brake pedal.  
If parking spaces are located on uphill gradients, the steering wheel is automatically turned at the end of the parking  
procedure to turn in the wheels and secure the vehicle against rolling away.  
Infotainment system: start the procedure for driving out of a  
parking space (illustration).  
1
2
Vehicle in a parallel parking space.  
Function button for starting the procedure for driving out of a parking space.  
1. Activate the vehicle’s drive system.  
2. Press and hold the brake pedal.  
3. Activate  
Park Assist Plus.  
4. Use the turn signal lever to select the direction (left or right) in which you would like to drive out of the parking space.  
5. Tap Start on the Infotainment system screen → Fig. 1 2 .  
The parking procedure for driving out of a space starts.  
The symbol and a text message are displayed on the Infotainment system.  
6. Observe any other displays on the Infotainment system.  
The vehicle stops after a few metres. The end of the procedure for driving out of the parking space is signalled by a text message  
and an acoustic signal.  
The parking system does not manoeuvre the vehicle further into the driving lane.  
7. Take control of the vehicle and drive all the way out of the parking space in the direction of travel →  
The lane displayed in the Infotainment system is an illustration. It does not correspond to the actual parking procedure.  
WARNING  
.
When driving out of a parking space, there is a danger that the vehicle could drive into moving traffic. This can lead to an accident  
and to serious or fatal injuries.  
● Drive the vehicle out of the parking space only when permitted by the traffic situation.  
WARNING  
Park Assist Plus does not support exiting from bay parking spaces as obstacles in traffic cannot be fully detected. There is a risk of  
accidents and serious injuries.  
● When driving out of bay parking space, park independently and keep an eye on the traffic.  
Park Assist Plus was deactivated or cancelled  
The parking system has been deactivated or there is a fault. The indicator lamp and a text message are displayed in the  
Infotainment system.  
1. Park Assist Plus is deactivated after an automatic braking intervention or after the end of the parking procedure. Take over  
control of the vehicle if necessary.  
in the event of a fault, observe the text message, e.g. Trailer detected, and restart Park Assist Plus.  
2. If the issue persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Park Assist Plus parks inaccurately after a wheel change  
If Park Assist Plus does not park correctly after a wheel change (e.g. vehicle is too far away or too close to the kerb), the system may  
have to first adopt the new wheel circumferences.  
1. Drive a longer distance with the vehicle, including curves.  
Park Assist Plus automatically learns the new wheel circumferences after an ignition change.  
Park Assist Plus with memory function provides assistance when parking in frequently used parking spaces, such as garages and  
driveways. The vehicle manoeuvres automatically on a previously stored route to the parking space.  
Function  
Park Assist Plus with memory function is an extension of Park Assist Plus.  
The parking system uses the front camera to detect the surrounding area and stores the path into the parking space, with a maximum  
distance of about 50 m (about 164 ft). Once the parking procedure has been stored in the Infotainment system, the vehicle can drive  
the route to or from the parking space automatically.  
The driver must always monitor the area around the vehicle →  
.
An automatic braking intervention can occur if there are obstacles in the vehicle’s path or if a hazardous situation occurs (→ Automatic  
braking intervention).  
Automatic, hands-free parking with Park Assist Plus with memory function may be prohibited or restricted in some regions.  
Only use Park Assist Plus with memory function if this is permitted by the legal requirements.  
Prerequisites  
GPS coordinates are available for the vehicle position.  
Sufficient space to manoeuvre. The vehicle may first drive a few metres to the programmed path.  
Driving with a trailer  
Park Assist Plus with memory function cannot be activated if a trailer is electrically connected to the vehicle.  
Park Assist Plus with memory function must be deactivated manually in the case of non-factory-fitted towing brackets.  
WARNING  
Park Assist Plus with memory function cannot replace the driver's full attention and works exclusively within the system limits. Park  
Assist Plus with memory function cannot detect all driving situations and may not react at all, react too late or react undesirably. If  
you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Use the foot brake to slow the vehicle in a hazardous situation.  
● Only park the vehicle if you hold a valid driving licence.  
● Observe the road traffic regulations of the respective country.  
● Do not leave the driver seat during the parking manoeuvre.  
● Do not use Park Assist with memory function for parking spaces without structural boundaries, e.g. close to the edge of bodies of  
water or close to slopes without any structural separation.  
WARNING  
The system can respond only to a limited extent to quickly changing external conditions. This can result in collisions with other road  
users and can lead to vehicle damage as well as serious or fatal injuries.  
● Do not use the parking system in fast-moving traffic.  
● Always observe at least one vehicle length from junctions.  
● Do not perform a parking procedure when facing oncoming traffic or across several lanes.  
WARNING  
The vehicle can swing out or move into the path of oncoming traffic during the automatic parking procedure. This can result in  
accidents with vehicle damage and serious or fatal injuries.  
● Pay careful attention to the parking procedure and the traffic around you and brake the vehicle if necessary.  
WARNING  
In slippery conditions, the parking procedure cannot be carried out correctly and the vehicle may begin to slide. This can lead to  
accidents with vehicle damage and to serious injuries.  
● Do not use Park Assist Plus with memory function when parking on slippery or frozen roads.  
Park Assist Plus may not be available in some regions of a country for technical reasons.  
—Observe the display on the Infotainment system.  
Finding a suitable parking space  
The parking space is clearly visible and unobstructed →  
.
Visibility is good, meaning no heavy rain, mist, snow or darkness.  
NOTICE  
If there is not sufficient distance to kerbs or other obstacles in the parking area, the vehicle may be damaged during the parking  
process.  
● Carry out the parking procedure again if Park Distance Control indicates an obstacle with a continuous tone.  
Programming the procedure for driving into a parking space  
1. Drive to the selected parking space as usual.  
2. Park the vehicle safely.  
3. Store the parking procedure as a parking space in the Infotainment system (variant 1 or 2).  
Variant 1: saving the parking procedure for driving into a space in the Park Assist Plus with memory function menu  
1. Tap the  
2. Tap  
function button on the Infotainment system.  
for Park Assist Plus.  
3. Tap  
for Park Assist Plus with memory function.  
4. Tap  
.
5. Choose the function button then assign the desired symbol and confirm.  
The parking procedure is saved as a new parking space.  
Variant 2: saving the parking procedure for driving into a space in the vehicle’s exit menu  
When leaving the vehicle, the Exit menu is displayed in the Infotainment system.  
1. Tap  
Save parking procedure .  
More information about programming the parking procedure for driving into a space:  
—park as smoothly as possible.  
—Avoid corrections to the vehicle path on the last few metres to the parking space.  
—Do not turn the steering wheel to full lock or too quickly or change direction too often.  
To use a name in the Infotainment system instead of the GPS coordinates, edit the stored parking space in the parking system  
menu.  
Programming the procedure for driving out of a parking space  
The vehicle is in a parking space for which a procedure for driving into a parking space is stored and available in the Infotainment  
system.  
1. Switch on ignition and activate the vehicle’s drive system.  
2. Tap the  
function button on the Infotainment system.  
3. Tap  
for Park Assist Plus with memory function.  
4. Select the stored parking space (driving into a parking space).  
A text message appears on the Infotainment system.  
5. Drive out of the parking space.  
6. Confirm the end of the procedure for driving out of the parking space with the function button in the Infotainment system.  
The procedure for driving out of the parking space is also stored for the current parking space in the menu.  
The programming operation is cancelled automatically if the speed is too high or if the distance covered exceeds more than  
around 25 m (around 82 ft).  
Reprogramming the parking procedure  
If you want to reprogram the parking procedure, e.g. to improve the parking result or to drive into the parking space from a different  
direction of travel, first delete the stored parking space from the menu.  
The procedures for driving into and out of the parking space are always deleted.  
Opening the menu  
Up to five stored parking procedures can be stored as favourites in the menu for Park Assist Plus with memory function.  
1. Tap the  
2. Tap  
function button on the Infotainment system.  
for Park Assist Plus with memory function.  
Managing parking spaces  
Infotainment system: menu for Park Assist Plus with memory  
function.  
1
2
3
4
5
Start parking procedure.  
Edit stored parking spaces.  
Add last parking procedure.  
Parking procedure available.  
Maximum of five stored parking spaces.  
Editing, sorting or deleting parking spaces  
1. Tap → Fig. 1 3 .  
You can edit all stored parking spaces.  
2. To rename a parking space or assign a new symbol, tap  
on the parking space symbol.  
to reorder the parking spaces, press and hold the function button for a parking space and move it to the new position.  
to delete a parking space, tap  
To delete all parking spaces, tap  
on the parking space symbol.  
on the function button for all parking spaces.  
Status of stored parking spaces  
Infotainment system: parking spaces without navigation.  
1
2
3
Parking space not available.  
Parking space available.  
Automatic parking procedure selected.  
Infotainment system: parking space with route guidance for  
the navigation system (depends on the and country).  
Driving into a parking space  
When the vehicle approaches a stored parking space, a parking procedure is displayed automatically in the Infotainment system by  
means of a text message.  
1. Stop the vehicle and hold it stationary with the foot brake.  
2. If necessary, open the parking system menu in the Infotainment system and tap the available parking space.  
The function button is shown in blue.  
3. Tap Start .  
The parking procedure for driving into a space starts →  
.
The symbol and a text message are displayed on the Infotainment system →  
.
4. Observe any other displays on the Infotainment system.  
5. To ensure the best possible result, always wait until Park Assist Plus with memory function has finished turning the steering  
wheel at the end of the parking manoeuvre →  
.
When the parking procedure has been completed, a text message will be displayed on the Infotainment system and an acoustic  
signal will sound.  
The electronic parking brake is switched on.  
WARNING  
The steering wheel is turned quickly during manoeuvring. Reaching into the steering wheel can cause serious injuries.  
● Take over steering only when the system requests you to do so.  
● Take over steering in a hazardous situation.  
NOTICE  
The vehicle can perform steering movements and corrections during manoeuvring to the vehicle path. Damage can occur if there are  
obstacles in the surrounding area.  
● Ensure that there is a sufficient distance to obstacles.  
● Use the foot brake to brake the vehicle if necessary.  
Also observe the following instructions for Park Assist Plus with memory function.  
—Stop as close as possible and at most around 1 m (around 3.28 ft) away from the stored vehicle path.  
—Always approach the starting position from the same direction of travel.  
—If possible, do not drive into and out of parking spaces in very poor visibility conditions as there may be functional restrictions in this  
case, for example due to darkness or snow.  
Driving into a parking space in underground car parks  
In multi-storey car parks with underground parking, a possible procedure for driving into a parking space is not automatically offered  
with a text message in the Infotainment system. The driver starts the parking procedure in the parking system menu.  
1. Stop the vehicle on the correct level of the underground car park and in the immediate vicinity of the taught-in parking  
procedure.  
2. Tap the  
function button to switch to the parking system.  
3. Follow the steps described above.  
Driving out of a parking space  
The vehicle is in the target position of the stored parking manoeuvre.  
The symbol is displayed for the stored parking space in the Infotainment system.  
1. Activate the vehicle’s drive system.  
2. Open the parking system menu in the Infotainment system.  
3. Tap the available parking space with a stored procedure for driving out of a space.  
The function button is shown in blue.  
4. Hold the vehicle with the foot brake.  
5. Tap Start on the Infotainment system.  
The parking procedure for driving out of a space starts.  
The symbol and a text message are displayed on the Infotainment system →  
6. Observe any other displays on the Infotainment system.  
.
7. To ensure the best possible result, always wait until Park Assist Plus with memory function has finished turning the steering  
wheel at the end of the parking manoeuvre →  
8. Take control of the vehicle →  
.
.
WARNING  
When driving out of a parking space, there is a danger that the vehicle could drive into moving traffic. This can lead to an accident  
and to serious or fatal injuries.  
● Drive the vehicle out of the parking space only when permitted by the traffic situation.  
When drive out of a parking space, the vehicle may drive more slowly than usual over the first few metres. If there is an  
obstacle at the parking space it can take evasive action and deviate from the stored travel path.  
Which parking spaces can be set as navigation destinations?  
Stored parking spaces with a navigation symbol can be transferred to the navigation system as a destination. The function depends  
on the country.  
Starting route guidance  
1. To select a destination, tap on a parking space marked with a navigation symbol in the parking system menu on the  
Infotainment system.  
2. Confirm the text message on the Infotainment system.  
Route guidance starts and the parking menu is closed.  
follow the instructions for driving out of a parking space with the parking system.  
3. When the vehicle has arrived at its destination, observe the text message in the Infotainment system.  
Park Assist Plus with memory function is ready to park the vehicle automatically.  
Park Assist Plus with memory function does not detect the stored parking space or vehicle path  
The vehicle may not be able to detect the area around the stored parking space.  
1. Stop vehicle in immediate vicinity of the stored vehicle path.  
do not use the parking system in very poor weather or lighting conditions.  
clean the windscreen in the area of the front camera if necessary.  
check if the vehicle is connected to the internet. The parking system always determines the vehicle’s position using GPS  
coordinates.  
Camera of Park Assist Plus with memory function deactivated  
The camera for the assist systems was deactivated automatically due to a high ambient temperature or prolonged exposure to direct  
sunlight. When the camera is available again, Park Assist Plus with memory function will also be available once more.  
1. Deactivate and reactivate the vehicle’s drive system if necessary.  
The driver can control the parking procedure from outside the vehicle by means of an app on their mobile telephone.  
Function  
Park Assist Pro with remote parking capability is an extension of Park Assist Plus.  
Remote parking is also possible with Park Assist Plus with memory function.  
The driver has all vehicle keys in the proximity of the vehicle with them and operates the app on the mobile telephone. The parking  
system carries out steering, gear changes, acceleration and braking of the vehicle → , →  
Function button or display on the Infotainment system.  
Available functions of Park Assist Pro  
.
—Drive into suitable parallel and bay parking spaces.  
—Manoeuvres from driving out of a suitable parallel or bay parking space.  
In the case of a parallel parking space, the vehicle is positioned so that the driver has to drive fully out of the parking space.  
Available functions of the memory function for Park Assist Pro  
—Drive into a stored parking space nearby.  
The driver must always monitor the area around the vehicle → . An automatic braking intervention can occur if there are obstacles in  
the vehicle’s path or if a hazardous situation occurs (→ Automatic braking intervention).  
Remote parking with Park Assist Pro may be prohibited or restricted in some countries or regions. Observe legal requirements.  
WARNING  
Park Assist Pro is not a substitute for the full attention of the driver and operates only within the limits of the system. The parking  
system cannot detect all driving situations and may not react at all or may react with a delay or in an undesired way. If you do not pay  
due attention, there is a risk of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Carefully observe the remote parking procedure from outside the vehicle and cancel the parking procedure in the Volkswagen app  
if there is a dangerous situation.  
● Only park the vehicle and drive it out of parking spaces if you hold a valid driving licence.  
● Observe the road traffic regulations of the respective country.  
● Leave the driver seat only when the vehicle requests you to do so.  
● Do not use the parking system for parking spaces without structural boundaries (e.g. close to bodies of water, watersides or slopes  
without any barriers).  
WARNING  
The system can respond only to a limited extent to quickly changing external conditions. This can result in collisions with other road  
users and can lead to vehicle damage as well as serious or fatal injuries.  
● Do not use the parking system in fast-moving traffic.  
● Always observe at least one vehicle length from junctions.  
● Do not perform a parking procedure when facing oncoming traffic or across several lanes.  
WARNING  
The vehicle can swing out or move into the path of oncoming traffic during the automatic parking procedure. This can result in  
accidents with vehicle damage and serious or fatal injuries.  
● Do not stand in the path of the vehicle.  
● Carefully observe the parking procedure and traffic and cancel the parking procedure in the Volkswagen app if there is a dangerous  
situation.  
WARNING  
In slippery conditions, the parking procedure cannot be carried out correctly and the vehicle may begin to slide. This can lead to  
accidents with vehicle damage and to serious injuries.  
● Do not park using parking system on icy or frozen roads.  
NOTICE  
The parking system may suggest parking spaces that are not suitable for the parking procedure due to the lack of boundaries or due  
to adjacent objects. This can result in damage to the vehicle.  
● Do not park next to overhangs, e.g. loading ramps and parked trailers or under hanging objects.  
● Pay close attention to the parking procedure in multi-storey car parks where the parking space is limited by pillars.  
The Volkswagen app for Park Assist Pro is available in the respective app stores → , →  
.
WARNING  
There may be functional restrictions if an incompatible mobile telephone is used (e.g. delayed vehicle reaction during remote  
parking). Vehicle damage and serious injuries can occur as a result.  
● Observe the information on compatibility in the app on your mobile telephone.  
1. Install and launch the Volkswagen app on a compatible mobile telephone →  
.
2. Pair the mobile telephone with the vehicle (→ Park Assist (Park Assist Plus) with remote control).  
CAUTION  
The remote parking function may not be carried out correctly if the mobile telephone is damaged (e.g. touchscreen damage) or if  
functions are restricted (e.g. delayed reactions when operating). This can result in accidents with vehicle damage and injuries.  
● Use only a fully functional and compatible mobile telephone.  
CAUTION  
Technical manipulation by the user can interfere with the remote parking procedure. This can result in accidents with vehicle damage  
and injuries.  
● Do not perform any modifications to the software, the mobile telephone or its operating system or the vehicle.  
®
The mobile telephone must be paired once with the vehicle via Bluetooth .  
®
For further use of the Volkswagen app, the mobile device need then only be connected to the vehicle via Bluetooth .  
Pairing a mobile telephone with the vehicle  
1. Switch on the ignition.  
2. Tap the  
3. Tap  
function button on the Infotainment system.  
Settings .  
4. Tap the Remote-controlled parking function button.  
5. Scan the displayed QR code with the Volkswagen app.  
The mobile telephone is paired.  
6. Observe the further information in the Volkswagen app.  
Cancelling pairing  
Remote parking is no longer possible as soon as pairing is cancelled in the app or vehicle.  
The data of all mobile telephones and the app can be removed in the Infotainment system.  
1. Tap the  
function button on the Infotainment system.  
2. Remove the mobile telephones from the Remote-controlled parking menu in the  
Settings menu.  
All mobile telephones are removed simultaneously.  
To completely cancel pairing, also remove the vehicle from the Volkswagen app.  
Prerequisites  
Park Assist Plus has been started and a parking space has been selected in the Infotainment system .  
Park Assist Plus with memory function has been started and a stored parking procedure (parking space) is detected near the  
vehicle (→ Park Assist Plus with memory function).  
®
There is a Bluetooth connection between the vehicle and paired mobile telephone.  
The driver is holding all the vehicle keys that are in the proximity of the vehicle.  
The driver with the mobile telephone is at a distance of no more than around 4 m (around 13 ft) away from the vehicle →  
.
Driving into a parking space  
1. Tap the  
function button for remote parking on the Infotainment system.  
The symbol lights up white and the function is activated.  
2. Leave the vehicle quickly, taking all vehicle keys located nearby with you.  
3. Check the driving path and start the parking procedure with the Volkswagen app →  
.
When the parking procedure has been completed, a text message will be displayed in the Volkswagen app.  
The electronic parking brake is switched on in the vehicle and the vehicle’s drive system is deactivated.  
WARNING  
The parking procedure may be aborted if the driver is located too far away from the vehicle. This can lead to accidents and serious  
injuries.  
● Stay in a safe and suitable position in the vicinity of the vehicle.  
The lane that is displayed in the Infotainment system during a parking process is a schematic representation. It does not  
correspond to the actual parking procedure performed by Park Assist.  
Driving out of a parking space  
This function is available only for Park Assist Pro without memory function.  
1. Open the Volkswagen app.  
2. Activate the vehicle’s drive system with the Volkswagen app.  
3. Select the desired procedure for driving out of the parking space.  
4. Check the driving path and start the procedure for driving out of the parking space with the Volkswagen app.  
5. When the procedure for driving out of the parking space has been completed, take over control of the vehicle to continue driving  
and observe the text messages on the Infotainment system →  
.
WARNING  
When driving out of a parking space, there is a danger that the vehicle could drive into moving traffic. This can lead to an accident  
and to serious or fatal injuries.  
● Drive the vehicle out of the parking space only when permitted by the traffic situation.  
Interrupting a parking procedure prematurely and taking over control of the vehicle  
It is possible to interrupt an active parking procedure at any time and take over control of the vehicle to continue driving.  
1. Release the function button in the Volkswagen app.  
2. Get into the vehicle.  
3. Depress the brake pedal.  
Position is automatically engaged.  
®
Bluetooth connection of Park Assist Pro with remote parking capability is lost  
The parking procedure was started on the mobile telephone and is interrupted suddenly, e.g. when a phone call is received.  
—The parking procedure can be continued within one minute at the same position by restarting the app.  
—In the event of a longer interruption, the vehicle’s drive system is deactivated and the electronic parking brake is switched on.  
Rear Traffic Alert monitors crossing traffic at the rear when reversing out of a parking space or manoeuvring.  
Function  
Monitored area around the vehicle leaving the parking space  
(illustration).  
Radar sensors behind the rear bumper cover monitor the area behind the rear and side area of the vehicle.  
The system detects approaching moving objects and warns the driver about the obstacle → Fig. 2, → . A warning signal is issued  
and the obstacle area is shown in colour in the Infotainment system → Fig. 2.  
An automatic braking intervention can take place if the driver does not react (→ Automatic braking intervention).  
WARNING  
Rear Traffic Alert is not a substitute for the full attention of the driver and operates only within the limits of the system. Not all  
approaching objects may be detected, e.g. pedestrians or rapidly approaching objects. If you do not pay due attention, there is a risk  
of accidents and serious or even fatal injuries.  
● Always pay due attention and do not rely exclusively on the system. The driver is always responsible for all driving tasks.  
● Pay attention to the traffic situation and the area around the vehicle when driving out of a parking space.  
● React promptly to the visual and acoustic warnings of Rear Traffic Alert.  
Switching on and off  
1. Tap the  
2. Tap the  
function button on the Infotainment system.  
Settings function button.  
3. Switch Rear Traffic Alert on or off.  
Rear Traffic Alert can also be switched on and off in the vehicle settings (→ Vehicle settings menu).  
Depending on country, Rear Traffic Alert is always switched on when the ignition is switched on.  
Depending on country, this setting can be saved in the user accounts of the personalisation function and can therefore change  
automatically when the user account is changed.  
Display  

Related Topics

Eco Assistance
Adaptive Cruise Control (ACC)
Predictive cruise control system
Autonomous Emergency Braking (Front Assist)
Lane keeping system (Lane Assist)
Travel Assist
Emergency Assist
Lane change system (Side Assist)
Parking
Electronic parking brake
Exit warning system
Auto Hold function
Parking systems
Park Distance Control
Rear view camera system
Area View
Park Assist (Park Assist Plus)
Park Assist Plus with memory function
Park Assist Pro
Rear Traffic Alert

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