Navigation for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Music tracks.  
or  
Videos.  
Playlists.  
Albums.  
Artists.  
or  
Genres. Podcasts.  
Audiobooks.  
Video replay symbols  
Replay video in full-screen mode.  
Minimize replay.  
Navigation  
Introduction  
The current vehicle position is determined by a global satellite system. In order to enable optimum navigation to your  
destination, all measured values and possible traffic information are compared with the available map material. Acoustic  
navigation announcements and graphic displays lead you to your destination.  
Depending on the country, it may not be possible to select some Infotainment system functions on the screen when driving  
above a certain speed. This is not a malfunction, but rather compliance with legal regulations.  
If you sell or lend the vehicle, Volkswagen recommends resetting the Infotainment system to the factory settings ⇒ Operating  
the Infotainment system. This only deletes all personal data, such as information about navigation. Please note additional  
information on this in the chapter on the mobile online services ⇒ ®.  
WARNING  
If settings are adjusted, destinations entered and changes made to navigation information while driving, the driver may be  
distracted and cause accidents and injuries.  
Always drive attentively and responsibly.  
Only adjust settings, enter destinations, or change navigation information when the vehicle is stationary.  
If you missed a turn on your route, the navigation system may recalculate the route.  
The quality of the driving directions depends on the available navigation data and, depending on the country, any  
reported traffic incidents.  
In order to use online services, e.g. Online Traffic Information, the corresponding online service needs to be activated and,  
depending on the country, the privacy settings need to be adapted ⇒ ®. Only then can online traffic information, for  
example, be displayed in the navigation system. If no online traffic information is available, the following symbol will be  
displayed depending on the vehicle equipment:  
.
Navigation restrictions  
If the Infotainment system cannot receive data from GPS satellites, for example in a tunnel, navigation will still be possible  
using the vehicle's sensors.  
In areas that are not digitized or only partially digitized in the Infotainment system memory, the Infotainment system will still try  
to provide route guidance.  
If navigation data is missing or incomplete, the vehicle position may not be determined accurately. This may result in  
navigation that is not as accurate as usual.  
The road layout is subject to constant changes, e.g. construction sites. Using outdated navigation data can lead to errors or  
uncertainty when using route guidance.  
Function descriptions  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Voice guidance  
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Navigation messages are acoustic driving directions for the current route. The type and frequency of navigation messages  
depends on the settings and the driving situation, such as the start of the route guidance and whether you are driving on a  
highway or roundabout.  
If the destination cannot be reached exactly, for example because it is not in a digitized area, there will be a navigation  
announcement that the Destination area has been reached. Messages about the direction and distance to your destination wi  
also be displayed on the screen.  
Depending on the vehicle equipment and in some countries, reported traffic incidents on the route are announced during  
dynamic route guidance. There will be an additional navigation announcement if the route is recalculated due to a traffic  
incident or a change in driving style.  
You can adjust or mute the volume during a traffic announcement. All other navigation announcements will be given at that  
volume or will be muted.  
Navigation messages will not be given if the Infotainment system is muted.  
Adapting the Navigation Map  
To ensure an optimum view, you can also adapt the navigation map and map view using enhanced finger movements.  
Moving the navigation map  
Recommendation: Use index finger.  
1. Move the navigation map with your finger.  
Zooming in or out on the map view  
Recommendation: Use index finger.  
1. Tap and hold the map twice in a row.  
2. To zoom out of the map view, move your finger upwards.  
Or: to zoom in on the map view, move your finger downwards.  
Zooming in or out on the map view  
Recommendation: Use thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. To zoom out of the map view, slowly slide your fingers toward one another.  
Or: to zoom into the map view, slowly slide your fingers away from one another.  
Tilting the map view  
Recommendation: Use index and middle finger.  
1. Tap and hold the map with two fingers at the same time, held horizontally next to each other.  
2. To tilt the map view to the front, move your fingers upwards.  
Or: to tilt the map view to the back, move your fingers downwards.  
Rotating the map view  
Recommendation: Use thumb and index finger.  
1. Tap and hold the map with two fingers at the same time.  
2. Turn your fingers clockwise or anti-clockwise to turn the map view.  
Route plan  
Multiple destinations can be defined in succession in the route plan. The starting point is always the vehicle position as  
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determined by the Infotainment system. The route plan contains information about relevant events, such as waypoints and  
destination suggestions, if the relevant data is available to the navigation system. You can move stopovers to another position  
within the list. Tapping an event will open a dialog box with additional options. The options available depend on the event and  
the current settings.  
Opening and closing the route plan  
1. Tap the route plan to open.  
2. To close the route plan, tap  
.
3. To stop the route guidance to the destination or waypoint, tap  
next to the destination in the route plan.  
Editing Route Guidance in the Route Plan  
To edit route guidance, move the stopovers or the destination in the route plan.  
1. Tap and hold the desired destination until it is visibly highlighted.  
2. Move the destination to the desired position and release it.  
The route will be recalculated.  
Additional dialog box in the route plan  
Tapping the route plan entries may cause a dialog box to open with additional options for these entries. The options available  
depend on the entry that is tapped.  
Functions in the split screen:  
Display on map Displays the selection on the map.  
Direct route Starts direct route guidance.  
Add waypoint Adds a waypoint to the route guidance.  
Delete  
Avoid  
Delete waypoint from route guidance.  
Avoid traffic disruptions. The route will be recalculated.  
Stop route guidance Ends the current route guidance.  
Closing an additional dialog box in the route plan  
1. Tap a free area outside of the additional window.  
Setting preferred POI categories  
The system offers different points of interest, e.g. gas stations, using the quick select symbol when entering destinations, in th  
route plan and on the map. You can prioritize how these symbols are displayed under  
Preferred POI categories. The system also automatically learns your preferred categories.  
Basic function settings  
Saved data  
In order to enable you to enter destinations quickly and to optimize route guidance, the Infotainment system saves certain  
data, such as frequently driven routes and positioning data.  
Delete saved data  
1. Tap  
Basic functions Delete usage pattern.  
2. Tap confirm to delete the data.  
Learning usage patterns  
While driving, the Navigation system saves routes traveled and destinations reached in order to create automatic destination  
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suggestions. Destinations are learned with reference to the time of day and the day of the week.  
The navigation system can suggest pre-learned routes. Selecting one of the suggested routes will cause route guidance to  
begin.  
The route guidance follows the selected route until you deviate from it. The route will then be recalculated and will lead back t  
the selected route via the most direct path.  
Relevant traffic disruptions are taken into consideration in route guidance. If an alternative route and the navigation data are  
available, relevant disruptions will be avoided.  
If you are driving a pre-learned route without active route guidance, the destination is added to the route plan. Route guidance  
does not need to be actively started for a journey to a pre-learned destination. You are warned about traffic disruptions if  
necessary and an estimated arrival time is displayed.  
You can activate or deactivate this function at any time as well as delete the saved data for this function.  
Activating or deactivating “Learn usage pattern”  
1. To open this function's settings, tap  
Basic function settings.  
2. Tap Learn usage pattern.  
Opening Suggested Routes  
1. Tap  
.
Deleting saved “Learn usage pattern” data  
1. To open this function's settings, tap  
Basic function settings.  
2. Tap Delete usage pattern.  
Functions and Symbols  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Functions  
The functions of the navigation system depend on the vehicle equipment and are not available in all countries.  
Entering a destination and route calculation.  
Simultaneous display of two navigation maps (screen and instrument cluster).  
Personal destinations.  
3D City Maps.  
Online Map Update.  
Online Traffic Information.  
Symbols  
The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on  
the Infotainment system.  
General symbols  
1. To open the main menu, open the app overview and tap  
⇒ Overview of Infotainment system.  
Or: press NAV ⇒ Overview of Infotainment system.  
Destination search.  
phone. Display destination memory.  
suggestions (home address, work address, favorite POIs nearby).  
Open navigation map.  
Open saved addresses or contact list for the connected cell  
Destinations and stopovers along the current route.  
or Opening the settings.  
Personal destination  
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Symbols on the map  
The function keys and displays shown depend on the settings and the current driving situation.  
Symbols for traffic information, e.g. traffic disruptions, and POIs, e.g. gas stations, are displayed on the map if the data is  
available to the navigation system ⇒ Traffic information.  
Current position.  
Map scale.  
Determine driving direction and map tilt, align map.  
Display route options.  
Fully automatic map  
mode (orientation in direction of travel, position, zoom and tilt).  
Display dialog box with  
additional options. If necessary, a map menu with settings for navigation and navigation announcements.  
Symbols in the route plan  
Display current position. Destination for the current route guidance.  
route plan.  
Ends the current route guidance. Close  
Symbols in the dialog box  
1. To open the additional window, tap on  
.
Display route overview and alternative routes to the current route guidance.  
Repeats the last navigation  
announcement.  
Mute or adjust volume of navigation instructions.  
Additional symbols  
Open route information.  
Destination search: detailed destination input for an address.  
Traffic disruptions  
Traffic disruptions are displayed on the map if the data is available to the navigation system ⇒ Traffic information.  
1. Tap a traffic disruption to open a dialog box with details ⇒ Function descriptions.  
Traffic jam.  
Accident.  
Ice.  
Road closed.  
Slip hazard.  
Danger.  
Construction zone.  
Strong wind.  
Inputting destinations and starting route guidance  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Depending on the vehicle equipment, different functions are available for inputting destinations. Some functions are only  
available in some countries.  
The various functions for inputting destinations are located in the navigation system main menu. You can further restrict your  
search with specific suggestions in the results list, e.g. “nearby”.  
For further information about symbols on the Infotainment system screen, see ⇒ Functions and Symbols in this Owner's  
Manual.  
Enter address  
Start route guidance by entering an address. During input, the navigation system suggests already known destinations. You  
can also enter a new, unknown address for route guidance.  
When inputting the address, input the name of the destination, not the postcode of the destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Enter the destination address and select your desired destination.  
Or: tap  
and enter the address via the input screen.  
3. Tap Route.  
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Quick start  
1. Tap  
.
2. Enter the address of the destination, tap the desired destination and hold for a few seconds.  
Enter the destination as accurately as possible. If there is an error in the destination entered, route guidance cannot take  
place or may lead to the wrong destination.  
Destination suggestions  
Navigation uses saved data such as your last destinations, learned destinations, favorites, home address and work address to  
provide you with route guidance.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
The route guidance starts automatically.  
Last destinations  
The navigation system saves up to ten of the most recent destinations to make them available for route guidance. A new  
destination automatically overwrites the oldest destination.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Favorite Destinations  
You can save up to 50 journey destinations as favorites.  
Saving a journey destination as a favorite  
1. While entering a destination, tap on  
in the additional window.  
Selecting the destination and starting the navigation system  
1. Tap  
.
2. Tap on the desired destination.  
3. Tap Route.  
Quick start  
1. Tap  
.
2. Tap and hold the preferred destination for a few seconds.  
Selecting on the map  
The navigation map contains active areas at many points which are suitable for the input of a destination. To enter a  
destination, tap on your preferred position or preferred location on the map. If map data is available at this point, you can  
launch route guidance.  
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Entering a destination via the navigation map is dependent on data status and not possible for all positions.  
Use the Offroad navigation system to enter a destination to a selected destination point with unknown data .  
Offroad navigation  
The Offroad navigation system calculates routes to selected destinations with unknown data. If the destination is not located  
on a known road or at a known position, the navigation system will calculate the route up to the next point on the known road  
and then complete the route to the destination using a straight line.  
Starting the navigation  
1. Tap  
2. Press and slide the map view until you can select your desired position. You can operate the navigation map using  
extended finger touches ⇒ Introduction.  
.
3. Tap the preferred destination or any destination point on the map without positioning data.  
4. Tap Route.  
Using a contact's address data  
Start route guidance via the saved address data for a contact. You cannot use contacts for whom you have not saved any  
address data for route guidance.  
Starting the navigation  
1. Tap  
.
2. Tap on the preferred contact and address data.  
3. Tap Route.  
If the address data for a contact is out of date, the stored address will be used when route guidance is activated and may  
take you to the wrong destination.  
When starting route guidance, make sure that the stored address for a contact is up to date. The phonebook must be  
updated completely in the Infotainment system ⇒ Function descriptions.  
Wait until the phonebook update is complete in the Infotainment system ⇒ Function descriptions.  
Navigation data  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
The Infotainment system is equipped with an internal navigation data storage medium. Depending on the country, the required  
navigation data may already be installed.  
The Infotainment system always requires up-to-date navigation data to ensure that route guidance can be implemented  
correctly and that the functions provided are fully available.  
NOTICE  
If you use outdated navigation data, there may be adverse effects on the navigation system. It may not be possible to  
determine up-to-date routes, or route guidance may guide you to an incorrect destination.  
Always ensure that your navigation data is kept up-to-date.  
Navigation Data Online – Additional Information  
Regions in the navigation data that you do not use can be removed from the system under certain circumstances, e.g.  
navigation data memory low on space. If you subsequently need these regions again at a later time, the navigation system wi  
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download them again on request. No contract for mobile online services is required for this purpose. This service depends on  
the vehicle equipment and is only available in some countries.  
1. Switch the ignition on.  
2. Establish an Internet connection if you have not already done so.  
The navigation data is automatically updated in the background.  
Updating navigation data manually  
Up-to-date navigation data for larger regions, such as Western Europe, can be downloaded online at www.volkswagen.com  
and stored on a suitable USB data carrier, available to buy in stores. If the Infotainment system is switched off during the  
process, installation will be interrupted and it will continue automatically once the system is turned on again.  
1. Download and save the navigation data onto a USB data storage device.  
2. Switch the vehicle ignition on.  
3. Link the USB data carrier to the Infotainment system when the vehicle is stationary.  
The navigation data for frequently driven regions is automatically updated in the background.  
While and after updating the navigation data, no message appears in the Infotainment system.  
If you update the navigation data manually, the USB data carrier must remain permanently connected. You will not  
receive a notification when the update is complete.  
Do not disconnect the USB data carrier from the Infotainment system for a few days until the navigation data for visited  
regions has been fully downloaded and installed. The installation will start automatically in the background during the  
journey. Doing so will cancel the update process. If you disconnect the data carrier and visit a new region, the navigation  
data is not updated due to the lack of a USB data carrier.  
Displaying the map data version  
1. Open the app overview and tap  
System information.  
Traffic information  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Safety instructions.  
Reception of traffic information depends on the vehicle equipment and is not available in every country. In order to be able to  
use the Online Traffic Information function, you must select the “online mode” and a mode with location data in the privacy  
settings (depending on the country).  
The Infotainment system automatically receives detailed traffic information when there is an active Internet connection. This  
information is displayed on the map via symbols and color coding on the road network ⇒ Functions and Symbols, .  
Traffic disruptions  
Traffic disruptions such as traffic jams are displayed on the navigation map as symbols ⇒ Functions and Symbols.  
The route plan displays current traffic disruptions if the relevant data is available to the Navigation system.  
If route guidance is active, traffic disruptions on the current route will be displayed on the route plan. You can avoid these  
traffic disruptions by modifying the route plan.  
Avoiding traffic disruptions  
1. Tap the traffic disruption.  
2. Tap Avoid.  
The route will be recalculated.  
Only one traffic disruption can be avoided in this manner for each route guidance.  
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Related Topics

Introduction
Function descriptions
Functions and Symbols
Inputting destinations and starting route guidance
Using a contact's address data
Navigation data
Traffic information

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