Semi-automatic vehicle control in a medical emergency (Emergency Assist) -> Introduction for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Take over the steering immediately  
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will  
sound or the steering wheel will vibrate, depending on the driving situation.  
You have let go of the steering wheel for a long period of time or the system limits have been reached.  
1. Immediately take hold of the steering wheel and take over steering the vehicle.  
Comfort drive Travel Assist switches off automatically  
Vehicles without Emergency Assist:  
You have let go of the steering wheel for a long period of time.  
Malfunction or fault. Stop the engine and restart.  
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The regulation function is canceled unexpectedly  
You have operated the turn signal.  
Semi-automatic vehicle control in a medical emergency (Emergency  
Assist)  
Introduction  
Emergency Assist can recognize driver  
inactivity and can automatically keep  
the vehicle in its lane and, if necessary,  
slow it down to a stop. The system can  
hereby actively help to avoid an  
accident or reduce the consequences of  
an accident.  
Emergency Assist system limitations  
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lan  
Keeping System (Lane Assist).  
WARNING  
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency  
Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not  
desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a  
risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the  
vehicle.  
Observe the system limitations of ACC ACC system limitations and Lane Assist Lane Assist system  
limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic  
conditions.  
If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.  
Driving with Emergency Assist  
236  
Please read the introductory information and heed the Warnings and Notice   
Requirements  
Introduction.  
After the ignition has been switched on, Emergency Assist is always switched on and ready to intervene under the following  
conditions:  
The Lane Assist system and Adaptive Cruise Control (ACC) are switched on and active.  
Or: the semi-automated driving assistance (Travel Assist) is switched on and active.  
A gear is engaged for driving forward.  
The system must detect lane markers on the left and right side of the vehicle.  
If there is a system malfunction, Emergency Assist will not be available.  
Driver intervention request  
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving  
In addition, a message is shown in the instrument cluster display and the volume of the Infotainment system is decreased.  
System intervention  
If you do not respond, the system can brake the vehicle and keep it in its lane if it detects lane markings.  
Depending on the driving situation, one of the following warning lights comes on in the instrument cluster display:  
System is taking control, adaptive lane guidance active.  
System is taking control, adaptive lane guidance inactive.  
You can stop the regulation function at any time by accelerating, braking or steering as appropriate for the traffic situation.  
Whenever Emergency Assist is actively controlling the vehicle, the emergency flashers will switch on after a short delay to  
warn other road users.  
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop. As soon as the vehicle is  
stationary, the electronic parking brake is switched on.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Semi-automated vehicle assistance in a medical emergency (Emergency Assist) not available  
Malfunction or fault. The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
1. Stop the engine and restart.  
2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
The system is triggered unwantedly or is functioning differently than expected  
Malfunction or fault.  
Switch off the Lane Keeping System (Lane Assist).  
Do not use Adaptive Cruise Control (ACC).  
Do not use semi-automated driving assistance (Travel Assist).  
Contact suitably qualified professionals to have the system checked. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
“Blind Spot” Monitor  
Introduction  
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