1. Check why the sunroof is not closing.
2. Try again to close the sunroof.
3. If the sunroof is still not able to close, close the sunroof without pinch protection.
Closing the sunroof without pinch protection
1. If you still cannot close the tilting and sliding panoramic sunroof, swipe forward over the function key within 5 seconds and
hold until the power sunroof is completely closed.
2. If the power sunroof still cannot close, then contact a suitably qualified professional. Volkswagen recommends contacting
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Depending on the position of the tilting and sliding panoramic sunroof, the power sunroof will stop moving or open
completely if the control panel is released prematurely.
WARNING
Closing the power sunroof without pinch protection may result in serious or fatal injuries.
Always be careful when closing the power sunroof.
Do not close the power sunroof if anyone is in its way, especially if it is closing without pinch protection.
Note that the pinch protection does not prevent fingers or body parts from being trapped against the roof frame.
Pinch protection also occurs when convenience closing the windows and sunroof with the vehicle key.
Troubleshooting
If the sunroof is not closing
The sunroof only works when the ignition is on. The sunroof can still be opened or closed for a brief period after the
ignition has been switched off, as long as the driver’s or front passenger's door has not been opened.
If it is not possible to close the sunroof using the power controls, the sunroof must be closed manually. Some vehicle
components must be removed in order to close the sunroof manually. Contact a suitably qualified professional.
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
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