Get Driver assist systems Guide for Volkswagen Multivan SUV Sixth Generation (2015-2024)

Hill Start Assist

The Hill Start Assist function actively holds the vehicle when pulling away on an uphill gradient.

The Hill Start Assist function is automatically activated if the following conditions are met

Vehicles with a manual gearbox:The following conditions must be met simultaneously:

—On an uphill gradient, the stationary vehicle must be held in position with the foot brake until you move off.

—The engine is running “smoothly”.

—Fully depress the clutch pedal and shift into first gear if you want to drive forwards up a hill or into reverse gear if

you want to reverse up a hill.

1. In order to start moving, remove your foot from the brake pedal, then release the clutch pedal(clutch engages)

and press the accelerator simultaneously.

The brake will be gradually released as the clutch is engaged. If the accelerator is not immediately depressed,

the brake disengages autonomously after a few seconds.

Vehicles with a dual clutch gearbox(DSG): The following conditions must be met simultaneously:

—On an uphill gradient, the stationary vehicle must be held in position with the foot brake until you move off.

—The engine is running “smoothly”.

—The positionD or reverse gear has been selected.

1. To start moving, remove your foot from the brake pedal and press the accelerator immediately.

The brake will gradually be released as the vehicle pulls away.

The Hill Start Assist function will be deactivated immediately

—As soon as one of the conditions listed above is not fulfilled.

—If the driver door is opened.

—If the engine is not running smoothly or there is an engine fault.

—If the engine is switched off or has “stalled”.

—Vehicles with a dual clutch gearbox(DSG): If the neutral position N is engaged.

CAUTION

● If the vehicle does not move off immediately after releasing the brake pedal, it may roll back under certain

circumstances. In this case, depress the brake pedal immediately or pull the handbrake.

● If you are driving on an uphill gradient in heavy traffic and you wish to prevent the vehicle from rolling backwards

as you pull away, press the brake pedal for a few seconds before pulling away.

216

Hill Descent Control

Fig. 1 In the centre console: Button for switching the Hill

Descent Control on and off.

The Hill Descent Control system supports the driver when driving down a steep incline by actively braking the

vehicle.

Hill Descent Control reduces the engine speed and actively applies the brakes to keep the vehicle speed to a constant

walking pace →

.

The requirement for regulation is, among other things, that the ground allows enough grip. The Hill Descent Control

system cannot fulfil its function when driving down an icy or slippery slope.

Switching Hill Descent Control on and off

—To switch the Hill Descent Control on, press the → Fig. 1 button in the centre console at speeds under

approximately 30 km/h (19 mph). The indicator lamp in the instrument cluster display lights up grey. The system

is switched on, but is not regulating.

The indicator lamp lights up white when Hill Descent Control is active.

—Press the

button → Fig. 1 in centre console again to switch off the Hill Descent Control. The indicator lamp in

the instrument cluster display goes out.

Hill Descent Assist is regulating

—If Hill Descent Control is switched on using the button and the indicator lamp lights up white.

—And: if the speed is less than 30 km/h(19 mph).

—And: if the gradient is at least 10%.

—And: if the accelerator and brake are not depressed.

—And: if the engine is running.

Regulation is stopped if the vehicle is accelerated or braked by the driver during regulation. The regulation restarts

once the requirements are met again.

Hill Descent Assist does not regulate

—If the gradient is less than 10%.

—Or: speed is greater than 30 km/h(19 mph).

—Or: if the driver brakes or accelerates.

WARNING

217

Always be ready to apply the brake. Accidents and injuries could occur if this is not the case.

● The Hill Descent Control system is only a support function and may not be able to brake the vehicle sufficiently in

all situations when driving downhill.

● The vehicle may accelerate despite the Hill Descent Control system.

The Hill Descent Assist system also works if you reverse down a

slope.

Introduction

By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems to the current

driving situation, the desired ride comfort and an economical driving style. The adaptable vehicle systems include

the running gear, engine management system and the air conditioning system.

Different driving profiles are available depending on the vehicle equipment. The effect on the vehicle systems in the

individual driving profiles varies depending on the vehicle equipment.

Vehicles with adaptive chassis control (DCC)

The adaptive chassis control (DCC

) continuously adjusts the chassis damping to the current road surface and driving situation while the vehicle is in

motion. The DCC takes into account the running gear setup of the selected driving profile for this.

Some settings can be stored in the user accounts of the personalisation function and therefore change when

the user account changes .

218

Selecting a driving profile

Fig. 1 In the centre console: MODE button for driving

profile selection.

You can select the driving profile when the ignition is switched on and the vehicle is stationary or while driving

→ Selecting a driving profile.

If you have selected a driving profile while driving, the vehicle systems will be switched immediately to the new

driving profile except for the Drive system.

1. To activate the newly selected driving profile for theDrive system also, take your foot off the accelerator as

soon as permitted by the traffic situation.

Selecting the driving profile via the MODE button

1. Press

→ Fig. 1.

2. To select driving profiles, press

again or tap the desired driving profile in the Infotainment system.

Displaying information on the driving profile

1. Tap in the Infotainment system to display further information on the selected driving profile.

Selecting the “Individual” driving profile

1. Press

until the Individual driving profile is selected.

2. To open the Individual menu, tap Change.

WARNING

Selecting a driving mode while the vehicle is in motion can distract you from the road and cause accidents.

● Always drive with your full attention and responsibly.

219

Characteristics of driving profiles

Eco: switches the vehicle into economical mode and helps you to drive the vehicle in a fuel-efficient manner.

Comfort: provides a comfort-based vehicle setup and is suited to long motorway journeys, for example.

Normal: represents the basic settings of the vehicle systems and provides a balanced setup, e.g. for everyday

use.

Sport: gives the vehicle a sporty feeling.

Individual: allows you to adapt individual vehicle systems according to your personal preferences.

220

Standard behaviour of the driving profiles and vehicle systems

The Normal driving profile provides the basic settings of the vehicle systems when the ignition is switched on.

Behaviour of the driving profiles when the ignition is switched off and on

When you switch the ignition off and then back on again, the previously selected driving profile remains selected.

Behaviour of the Drive vehicle system when the ignition is switched off and on

The settings of the Drive vehicle system are reset to the settings of theNormal driving profile as soon as you switch

the ignition off and then back on again.

The other vehicle systems retain their settings when you switch the ignition off and then back on again.

You can switch theDrive vehicle system to the desired driving profile again:

1. Select the desired driving profile again.

221

Troubleshooting

Fault in the adaptive chassis control (DCC)

The indicator lamp lights up yellow.

The message Fault: electronic damping controlis displayed.

1. Go to a suitably qualified workshop and have the system checked.

The driving profiles or vehicle systems do not behave as expected

1. Note the standard behaviour of the driving profiles and vehicle systems (→ Driving profile selection)

222

Introduction

You can also drive all-wheel drive vehicles offroad in addition to on normal roads. It is very important to read the

contents of this section before driving offroad.

The examples stated in this chapter must be understood as general guidelines that are intended to help the driver to

drive safely when driving off-road. However, it is not possible to predict whether these guidelines will be valid for all

situations that could occur. Before driving in unknown terrain, it is crucial to obtain knowledge about the

characteristics of the terrain ahead. This will enable you to assess potential danger in advance. The driver is

responsible for deciding whether the vehicle is suitable for the terrain in question and whether it is possible to drive

through the terrain.

Driving off-road demands different skills and driving styles in comparison to driving on roads.

The vehicle is not built for “expeditions”.

Switch off the driver assist and parking systems when driving off-road.

Checklist

Prior to driving off-road for the first time, please follow these steps to be able to operate and drive the vehicle off-

road:

✓ Observe the basic safety notes (→ Offroad driving).

✓ Adjust the seat position so that you have a good view to the front. Fasten seat belts (→ Sitting position).

✓ Always wear suitable, well-fitting shoes that provide good grip for your feet when using the pedals.

A responsible driver should respect the environment when driving offroad. Remember that driving through

undergrowth and on meadows can destroy animal and plant habitats.

Leaking service fluids due to vehicle damage can pollute the environment. Collect any service fluids that

escape or are spilled and dispose of them correctly and with respect for the environment.

Take suitable accessories and equipment with you when driving

offroad.

223

Safety notes for offroad driving

WARNING

The intelligent vehicle technology cannot overcome the laws of physics, and functions only within the limits of the

system. Despite input from the ABS

, adverse terrain can cause instability through locked wheels – for example, if you brake hard when driving on a

loose gravel road. The ESC system will have difficulty stabilising the vehicle in these circumstances.

WARNING

Driving offroad can be dangerous and could cause accidents, serious injury, damage to the vehicle and also a vehicle

breakdown far from any assistance.

● Never select a dangerous route and never take risks that could endanger you and the vehicle occupants. If a route

does not go any further, or if you have any doubts about the safety of the route, turn round and choose a

different route.

● Even terrain that looks harmless can be difficult and dangerous, and can lead to difficult situations for driver and

passengers alike. Explore the terrain ahead of you on foot.

● Think ahead and take extra care when driving offroad. If you drive too fast or if a driving manoeuvre is

unsuccessful this could result in serious injuries and vehicle damage.

● Always adjust your speed and driving to match vehicle load levels and offroad, visibility, traffic and weather

conditions.

● Never drive too fast over embankments, ramps or slopes. The vehicle may lose contact with the ground, which

means you will no longer be able to steer it. This may cause you to lose control of the vehicle.

● Keep the front wheels pointing ahead if the vehicle should lose contact with the ground. The vehicle may roll

over if the wheels are turned when they make contact with the ground.

● Terrain might look harmless, but there could be hidden dangers. Potholes, hollows, ditches, precipices, obstacles,

shallows, soft and boggy surfaces are often not recognisable as such and can be covered either fully or partly by

snow, water, grass or branches lying on the ground. Explore the terrain ahead of you on foot.

WARNING

Sports utility vehicles are subject to a considerably higher risk of rolling over than normal road passenger vehicles

(→ Offroad driving).

● In the event of an accident, vehicle occupants not wearing seat belts are subjected to a considerably higher risk

of fatal injury than those wearing seat belts.

● The vehicle has a higher centre of gravity and is more prone to rolling over than a normal on-road vehicle which is

unsuited for offroad driving.

● Never drive too fast, particularly around bends, and never perform extreme driving manoeuvres.

● Always adjust your speed and driving style to suit the terrain conditions.

● Luggage and other items transported on the roof of the vehicle raise the centre of gravity and will make the

vehicle more likely to roll over.

WARNING

● Always avoid traversing a slope.

● Never exit the vehicle via the doors that are facing downhill when parked sideways on a steep hill. The combined

centre of gravity of the vehicle and its payload (vehicle occupants and payload)can shift and cause the vehicle to

roll over and roll down the incline. Always leave the vehicle slowly via the doors which open up the incline.

WARNING

The driver assist systems were designed for use on surfaced roads only. The driver assist systems are not suited to

driving offroad and therefore may even be dangerous. Using the driver assist systems when driving offroad could

cause you to lose control over the vehicle and sustain severe injuries.

● Never use the driver assist systems when driving offroad.

WARNING

Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down offroad, accidents and

224

serious injuries.

The steering and brake support systems will not function if the engine sputters or stops completely due to a lack of

fuel or irregular fuel supply.

● Fill up with sufficient fuel before driving offroad.

NOTICE

During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.

● Always keep the windows closed when driving the vehicle offroad.

Explanation of technical terms

Fig. 1 Diagram: Angle of gradient.

Fig. 2 Diagram: Tilt angle.

Centre of gravity

The centre of gravity of a vehicle influences its propensity to roll over. The vehicle has greater ground clearance

for offroad driving, and thus a higher centre of gravity than a “normal” vehicle. The high centre of gravity

means that there is a greater danger of roll-over when driving. Always remember this fact when driving and

follow the safety tips and warnings given in this owner's manual.

Ground clearance

This is the vertical distance between the level ground and the lowest item on the vehicle.

225

Gradient angle

The number of metres in height gained over a distance of 100 m(gradient) will be given as a percentage or

degree → Fig. 1. Indication of gradient that the vehicle can drive up under its own power. The maximum

gradient angle that the vehicle can overcome depends among other things on the road surface and engine

power.

Inclination angle

Maximum angle at which the vehicle may be driven across a slope without the vehicle tipping ove(rdependent

on the centre of gravity) → Fig. 1.

Breakover angle

Maximum permitted angle given in degrees that a vehicle driven at low speed can clear a ramp without the

underbody of the vehicle scraping the ramp.

Ramp angle

Crossover from the horizontal level surface to an uphill gradient, or from a downhill gradient back to the level

surface. Maximum permitted angle given in degrees that a vehicle can clear a ramp without the underbody of

the vehicle scraping the ramp.

Fall line

This is the vertical drop route.

Axle articulation

The vehicle's torsional flexibility when driving over objects with just one side of the vehicle.

Checklist “Before driving offroad”

Checklist

To ensure your own safety and the safety of your passengers, observe the following points before driving offroad:

✓ Inform yourself sufficiently about the nature of the terrain ahead before you drive into the terrain.

✓ Fill the tank up to the maximum capacity. Fuel consumption is considerably higher offroad.

✓ Check that the tyre tread of all tyres and the tyre type are suitable for the planned offroad trip.

✓ Check the tyre pressure of all tyres and adjust as required.

✓ Check engine oil level and refill engine oil as necessary. Engine oil will be supplied to the engine when driving at an

incline only if the engine oil level is high enough.

✓ Completely refill the washer fluid reservoir with water and washer fluid.

✓ Pack the load in the vehicle as evenly and as low as possible. Secure all loose items.

226

General rules and driving tips

—Volkswagen Commercial Vehicles recommends never driving offroad alone. You should only drive offroad with at

least two offroad vehicles driving as a team. Unexpected situations can always occur. We recommend that you

carry equipment you can use for calling for help.

—Stop your vehicle when you reach difficult sections and check the route ahead on foot.

—Drive slowly over the crests of hills so the vehicle does not lose contact with the ground as this could cause

damage, possibly leaving you unable to manoeuvre.

—Drive slowly when the route is difficult. Shift up a gear when on slippery ground and always keep the vehicle in

motion.

—The ground is predominantly soft when driving offroad meaning the tyres could sink into the ground. This will

reduce ground clearance and the wading depth. If possible, always drive on flat and firm ground.

—Even when driving at low speeds, always keep your distance from other vehicles. If the first vehicle suddenly gets

stuck, the following vehicle can stop without getting stuck.

NOTICE

● Always ensure that there is enough ground clearance underneath the vehicle. Serious damage to the underbody

could occur if the vehicle is scraped. This damage could cause the vehicle to break down and thus make it

impossible to drive on.

● When driving off-road, never let the clutch slip and never leave your foot on the clutch pedal. When travelling

over uneven ground, you could press the clutch by mistake, and lose control of the vehicle. A slipped clutch also

prevents power being transferred from the engine to the gearbox. Driving with the clutch partially engaged

causes premature wear to the clutch lining.

227

Differential lock

Fig. 1 In the dash panel: button for the differential lock

(illustration).

The differential lock ensures a mechanically rigid connection between the wheels on the rear axle so that it is not

possible for there to be a difference in the rotational speeds of the wheels. When driving off-road, the differential

lock improves traction in difficult terrain conditions, e.g. holes or surfaces with poor grip and when the vehicle is

driving uphill →

.

Engaging the differential lock

1. When travelling at a speed of less than around 45 km/h(around 28 mph), press the → Fig. 1 button →

.

The symbol in the button lights up continuously→ Fig. 1 as soon as the differential lock is engaged. Depending on

the equipment, the yellow indicator lamp flashes or lights up in the instrument cluster.

If the engine is switched off with the differential lock engaged, the differential lock remains engaged for around

another 30 seconds.

Switching off the differential lock

1. Press the → Fig. 1 button again.

The illuminated yellow symbol in the button→ Fig. 1 and the yellow indicator lamp in the instrument cluster go

out.

Do not engage the differential lock

—If you are driving on surfaced roads, e.g. asphalt→

—If the vehicle is being towed.

.

—When the drive wheels are spinning.

—If the brakes are being tested on a rolling road test bed.

—When the spare wheel is not the same as the other tyres mounted on the vehicle .

Differential lock cannot be engaged

The differential lock cannot be engaged in the following situations:

—When travelling at a vehicle speed of more than around 45 km/h(around 28 mph).

—If there is a large difference in the rotational speed of the rear wheels.

228

—If the drive train is heavily loaded

—If the mechanical teeth of the differential lock are “tooth to tooth”: The symbol in the button and the yellow

indicator lamp in the instrument cluster flash.

WARNING

The steering ability of the vehicle is very restricted when the differential lock is engaged. This could mean that you

lose control over the vehicle and cause serious injuries.

● Never engage the differential lock when driving on well-surfaced roads or when the vehicle is being towed.

NOTICE

Never engage the differential lock if you are driving on a paved road surface. If the differential lock is engaged, the

axles, gearbox and drive shaft will be subjected to stresses, loading and damage during cornering.

If the differential lock is switched off when driving through a bend, this may cause a small shudder to pass

through the vehicle. This is caused by the release of tension forces in the drive train. This is normal and is not

a indication of damage to the vehicle.

If you drive through bends with the differential lock engaged, the wheels “rub” on the road surface. You

might be able to hear this. The “rubbing” of the tyres - especially on solid ground - will lead to increased wear

on the tyres.

Introduction

Depending on equipment, the vehicle has driver assist systems that increase comfort and convenience when

driving. Some of these driver assist systems use sensors or cameras (also referred to below generally as “sensors”)

for operation. These are visible to you in some cases and in other cases not.

The sensors and cameras detect the vehicle surroundings optically or using radar waves.

Installed sensors

Depending on equipment, the following sensors may be installed:

—Radar sensor at the front of the vehicle.

—Radar sensors at the rear of the vehicle.

—Camera behind the windscreen.

Further information on the respective locations can be found in the vehicle overviews

.

WARNING

The driver assist systems cannot replace the driver’s attention and operate only within the limits of the respective

system. The driver assist systems cannot detect all driving situations and may not react or may warn or react with a

delay or in an undesired way. If you do not pay due attention, there is a risk of accidents and serious or even fatal

injuries.

● Always remain alert and do not rely solely on the system. The driver is always responsible for all driving tasks.

● Observe the limits of the sensors and the system limits of the individual systems.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Be ready at all times to override or cancel automatic interventions.

● Observe the information on the instrument cluster display and respond according to the displays if permitted by

the traffic situation.

● Do not use the driver assist systems if you suspect there is a problem or damage.

229

Limits of the sensors

Limits of the radar sensors

Driver assist systems that use the radar sensors can react unexpectedly, with a delay or not at all in the following

situations:

—Driving in poor weather conditions, e.g. heavy rain, snow or heavy spray.

—Driving through road works, tunnels or toll stations.

—Driving on twisting roads, e.g. mountain roads

—Crests and dips in the road.

—Driving off-road

—Driving in multi-storey car parks.

—Driving on roads with embedded metal objects, e.g. railway tracks.

—Driving on roads with loose chippings

—In complex driving situations, e.g. at traffic islands.

—If components in the area of the radar sensors are exposed to external force, e.g. after a rear-end collision.

—If the radar sensors are covered, dirty, displaced or damaged.

Limits of the camera behind the windscreen

Driver assist systems that use the camera behind the windscreen can react unexpectedly, with a delay or not at all in

the following situations:

—Crests and dips in the road.

—Driving through road works.

—Driving off-road

—Driving in poor weather conditions, e.g. heavy rain, snow, fog or heavy spray and poor road conditions.

—When the sun is low in the sky, in darkness or with glare from oncoming vehicles.

—If the camera is temporarily unavailable due to prolonged exposure to direct sunlight or high ambient

temperatures.

—If the camera window is covered, dirty or damaged.

—If the camera is displaced.

Delayed response

If the sensor system is exposed to environmental conditions that impair sensor functioning, the driver assist systems

may detect this only after a certain delay. For this reason, any restrictions to functions may be displayed only after a

delay at the start of the journey and when driving .

Limits in certain driving situations

230

Fig. 1 Driving through bends.

The sensor system always measures straight ahead. For this reason, vehicles may be incorrectly detected or vehicles

driving ahead not detected in tight bends.

Fig. 2 Narrow vehicle.

Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. motorbikes, cannot be

detected.

Fig. 3 Vehicle changes lane.

Vehicles that change into your lane directly in front of your vehicle cannot be detected. This also applies to vehicles

with bodies or attachments that project beyond the vehicle.

Specific system limits

In addition to the limits of the sensors, each driver assist system has additional, functional system limits. Also

observe these:

—Adaptive Cruise Control(ACC) (→ Adaptive Cruise Control (ACC)).

—Autonomous Emergency Braking (Front Assist) (→ Autonomous Emergency Braking (Front Assist)).

—Lane keeping system (Lane Assist) (→ Lane keeping system (Lane Assist)).

—Lane change system (Side Assist) (→ Lane change assist system (Side Assist)).

Introduction

The cruise control system helps to maintain a speed set by the driver.

Speed range

The cruise control system is available when driving forwards at speeds of approx. 30 km/h(around 20 mph) and

above.

Driving with the cruise control system

You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the duration of the

acceleration manoeuvre and is then resumed with the stored speed.

231

Displays

When the cruise control system is switched on, the instrument cluster display shows the stored speed and the status

of the cruise control system.

Depending on the driving situation and the instrument cluster version, one of following indicator lamps lights up:

Cruise control system switched on.

Cruise control system switched on, control active.

The indicator lamps are shown as small icons or are greyed out if the cruise control system is not regulating.

If no speed is stored, the instrument cluster display shows

instead of the speed.

Changing gear

Cruise control is interrupted as soon as you press the clutch pedal and is resumed automatically after the gear

change.

Driving downhill

The vehicle cannot maintain the stored speed in all driving situations. Always be prepared to brake the vehicle.

1. Shift down before extended downhill stretches.

In this way you will make use of the engine braking effect and relieve the load on the brakes.

WARNING

The use of the cruise control system can lead to accidents and serious injuries if traffic does not allow you to drive at

a safe distance from the vehicle in front at a constant speed. The speed limiter does not relieve the driver of their

responsibility for the speed of the vehicle.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is insufficient, on steep

or winding roads, on slippery road surfaces (e.g. due to snow, ice, wet roads, loose chippings)or on flooded roads.

● Never use the cruise control system when driving off-road or on unpaved road surfaces.

Operating the cruise control system via the multifunction steering wheel

Fig. 1 Left-hand side of the multifunction steering wheel.

232

Switching on

1. Press the

button.

No speed has been stored yet and the speed is not yet controlled.

Starting control

1. While driving, press the

button.

The cruise control system stores and regulates the current speed.

Adjusting the speed

You can adjust the stored speed while the cruise control system is regulating the speed:

+ 1 km/h (1 mph):

Press the

button.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the or button to continuously change the stored speed.

The vehicle adapts the current speed by accelerating or reducing acceleration. The vehicle is not actively braked.

Cancelling control

1. Briefly press the

or

button.

Or: Depress the brake pedal.

The speed is stored in the memory.

Restarting control

1. Press the

button.

The cruise control system resumes operation with the stored speed and regulates the speed again.

WARNING

There is an accident risk if you resume a stored speed unintentionally, or if the stored speed is too high for the

prevailing road, traffic and weather conditions. This can cause serious injuries or death.

● Check that the stored speed suits the prevailing road, traffic and weather conditions before you resume

regulation.

● Switch off the cruise control system if you do not need it.

Switching off

1. Press the

button.

The cruise control system is switched off and the stored speed is deleted.

233

Changing to the speed limiter

1. Press the

button.

2. Select the speed limiter on the instrument cluster display.

The cruise control system is switched off.

Troubleshooting

Cruise control system fault

Malfunction. The warning lamp lights up yellow.

1. Switch off the cruise control system and go to a correspondingly qualified workshop.

Cruise control system fault

Malfunction. The indicator lamp lights up. The yellow central warning lamp also lights up.

1. Switch off the cruise control system and go to a correspondingly qualified workshop.

Control is interrupted automatically

—You have kept the clutch depressed for an extended period.

—The vehicle has exceeded the stored speed for an extended period.

—The driver has not selected a position for driving forwards.

—Brake support systems, such asTCS

or ESC, have performed a control intervention.

—The vehicle was braked by the area monitoring system(Front Assist) .

—If the problem persists, switch off the cruise control system and go to a suitably qualified workshop.

234

Introduction

The speed limiter helps you to stop exceeding a selected speed.

Speed range

The speed limiter is available when driving forwards at speeds of approx. 30 km/h(around 20 mph) and above.

Driving with the speed limiter

You can interrupt the speed limiter at any time by depressing the accelerator all the way down until you meet

resistance. As soon as the stored speed is exceeded, the green indicator lamp will flash and an acoustic warning may

sound. The speed is stored in the memory.

The speed control function switches back on automatically as soon as the speed drops back below the stored speed.

Displays

When the speed limiter is switched on, the instrument cluster display shows the stored speed and the status of the

speed limiter.

Depending on the driving situation and the instrument cluster version, one of following warning lamps lights up:

Speed limiter switched on.

Speed limiter switched on, control active.

The indicator lamps are shown as small icons or are greyed out if the speed limiter is not regulating.

Driving downhill

The vehicle cannot maintain the stored speed in all driving situations. Always be prepared to brake the vehicle.

1. Shift down before extended downhill stretches.

In this way you will make use of the engine braking effect and relieve the load on the brakes.

WARNING

Always switch off the speed limiter after use to avoid unwanted control operations.

● The speed limiter does not relieve the driver of their responsibility for the speed of the vehicle. Do not drive at full

throttle if it is not required.

● Use of the speed limiter in adverse weather conditions is dangerous and can cause serious injury, e.g. through

aquaplaning, snow, ice, or leaves. Use the speed limiter only when the road and weather conditions allow it to be

used safely.

235

Operating the speed limiter via the multifunction steering wheel

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

1. Press the

button.

No speed is stored. No control yet.

Starting control

1. While driving, press the

button.

The current speed is stored as the maximum speed.

Adjusting the speed

You can adjust the stored speed:

+ 1 km/h (1 mph):

Press the

button.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the or button to continuously change the stored speed.

Cancelling control

1. Press the

or

button.

The speed is stored in the memory.

Restarting control

236

1. Press the

button.

Switching off

1. Press and hold the button.

The speed limiter is switched off and the stored speed is deleted.

Switching to other driver assist systems

Depending on the equipment level, you can switch to the following driver assist systems:

—Cruise control system.

—Adaptive Cruise Control(ACC).

1. Press the

button.

2. Select the desired system on the instrument cluster display.

The speed limiter is switched off.

Troubleshooting

Control is interrupted automatically

Fault or malfunction.

1. Switch off and restart the engine.

2. If the problem persists, switch off the speed limiter and go to a suitably qualified workshop.

For safety reasons, the speed limiter does not fully deactivate itself until you release the accelerator once or switch

the system off manually.

237

Introduction

The Adaptive Cruise Control(ACC) maintains a speed selected by the driver. If the vehicle approaches a vehicle in

front, the ACC automatically adapts the speed so that a distance you have selected is maintained.

Does my vehicle have the ACC function?

The vehicle is equipped withACC

if you can adjust settings for ACC in the Assist systems menu in the Infotainment system. (→ Vehicle settings menu).

Speed range

You can set a speed between 30 km/h(20 mph) and 210 km/h (130 mph). This speed range may differ in certain

countries.

Driving with Adaptive Cruise Control

You can override the ACC at any time. Control will be cancelled if you brake. If you accelerate, the system will be

interrupted for the duration of the acceleration process and will then continue again at the set speed.

Control by the ACC is less dynamic when towing a trailer (→ Trailer towing).

Driver intervention prompt

The ACC will send a message to the instrument cluster telling you to apply the brake if the ACC's automatic

deceleration is insufficient, or if the system limits are reached. In addition, the red warning lamp lights up and

an acoustic warning is given. Take control of the vehicle and be prepared to apply the brakes!

WARNING

The intelligent technology used in the ACC cannot overcome the laws of physics, and functions only within the

limits of the system. Never let the extra convenience tempt you into taking safety risks when driving. Careless or

unintentional use of the Adaptive Cruise Control (ACC) can cause accidents and lead to serious injury. The system is

not a substitute for the full concentration of the driver.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Never use the ACC in poor visibility, on steep or winding roads, or on slippery road surfaces e.g. due to snow, ice,

wet roads, loose chippings, or on flooded roads.

● Never use the ACC off-road or on non-surfaced roads. The ACC is designed for use on surfaced roads only.

● Take control of the vehicle immediately if a driver intervention prompt appears on the instrument cluster display

or if the ACC does not reduce the speed sufficiently.

● Apply the brakes if the vehicle starts rolling unintentionally, e.g. after a driver intervention prompt.

● Be prepared to control the speed yourself at all times.

238

Special driving situations

The functions described below are dependent on the equipment level and are not available in all countries.

Overtaking

If you indicate left (left-hand traffic: indicate right) to overtake, ACC

will accelerate the vehicle and reduce the distance from the vehicle in front. The system will not exceed the speed

you have stored.

If the ACC has not detected a vehicle in front once you have changed lanes, the ACC will accelerate the vehicle up to

the selected speed.

Stop-and-go traffic

ACC can brake vehicles with an automatic gearbox to a standstill and hold them stationary for a few seconds. ACC

remains active and the instrument cluster display shows ACC ready. During this time, the vehicle will move off again

automatically as soon as the vehicle in front moves off and if no obstacle is detected.

After this time, the vehicle will automatically release the brakes. The vehicle will be free to roll and ACC control will

be cancelled.

You can extend the readiness to drive period by pressing the brake pedal. ACC remains active so long as the brake

pedal is depressed. When you take your foot off the brake pedal, ACC remains ready to pull away for a few seconds.

The readiness to drive is ended if the driver’s seat belt is unfastened.

WARNING

If the message ACC ready appears on the instrument cluster display and the vehicle in front moves off, your vehicle

will move off automatically. In some cases, obstacles in the vehicle's path may not be detected. This can result in

serious injury and accidents.

● Always check the road every time the vehicle starts to pull away and brake the vehicle if necessary.

Inside Overtaking Prevention System (left-hand traffic: inside overtaking prevention on

left-hand side)

Fig. 1 On the display of the instrument cluster: Slower

vehicle detected in the left-hand lane (illustration).

Vehicles with Inside Overtaking Prevention System: If the ACC detects a slower vehicle in the left-hand lane (left-

hand traffic: in the right-hand lane), the ACC will brake the vehicle gently within the system limits and can therefore

prevent a prohibited overtaking manoeuvre. The function is active from speeds of around 80 km/h (around 50 mph).

Vehicles without Inside Overtaking Prevention System:Cancel control when driving on a multi-lane road if vehicles in

the overtaking lane are driving more slowly.

239

System limits of ACC

Limits of the sensors

ACC

detects driving situations by means of the radar sensors at the front of the vehicle. The range of the radar sensor is

up to approximately 120 m (around 400 ft).

WARNING

If you use ACC in driving situations that are outside the system limits, this could result in accidents and serious

injuries as well as violations of legal regulations.

● Observe the limits of the sensors (→ Sensors) and cancel control in the specified situations.

Objects that cannot be detected

The ACC only detects vehicles moving in the same direction as your vehicle. It cannot detect:

—Persons

—Animals

—Stationary vehicles.

—Crossing or oncoming vehicles

—Other stationary obstacles

Turning and stationary vehicles

Fig. 1 Turning and stationary vehicle.

If a stationary vehicle is hidden behind a vehicle that has been detected by the Adaptive Cruise Contro(lACC) and this

vehicle turns off the road or changes lane, the ACC will not react to the stationary vehicle → Fig. 1.

240

Switching ACC on and off

Fig. 1 Left-hand side of the multifunction steering wheel.

Switching on

1. Press the

ACC

button.

is not yet performing a control intervention.

Starting control

1. Press the

button while driving forwards.

The ACC stores the current speed and maintains the selected distance. If the current speed is outside the

defined speed range, ACC will set the minimum speed (when driving more slowly than the limit) or maximum

speed (when driving faster than the limit).

Depending on the situation and the design of the instrument cluster, the following warning lamps light up:

ACC is regulating the speed.

ACC control active, no vehicle detected ahead.

ACC control active, vehicle in front detected.

Cancelling control

1. Briefly press the

button.

Or: Depress the brake pedal.

The indicator lamp corresponding to the driving situation lights up, and the speed and distance remain stored.

Control is automatically cancelled if the traction control system T( CS

241

) is deactivated.

Restarting control

1. Press the

button.

The ACC adopts the last stored speed and gap. The instrument cluster display shows the set speed and the

indicator lamp corresponding to the driving situation lights up.

Switching off

1. Press and hold the button.

The set speed will be deleted.

Deactivating Adaptive Cruise Control (not available in all countries)

1. Press the

button.

2. Select cruise control on the instrument cluster display.

Adaptive Cruise Control is deactivated. The vehicle maintains only the set speed.

Changing to the speed limiter

1. Press the

button.

2. Select the speed limiter on the instrument cluster display.

Adaptive Cruise Control is switched off.

Adjusting ACC

Adjusting the distance

Fig. 1 On the instrument cluster display: set distance 1 ,

ACC regulating (illustration).

You can set the distance in five steps from very small to very large:

1. Press the button.

242

2. Press the or button.

Or: press the button repeatedly until the required distance is set.

1

The instrument cluster display shows the chosen distance setting→ Fig. 1

regulations regarding the minimum distance.

. Note the country-specific

In the vehicle settings of the Infotainment system, you can choose whether you want to start control with the

distance set at the end of the journey or a preselected distance (→ Vehicle settings menu).

If the ACC

is not controlling the distance, the set distance and vehicle are not highlighted on the instrument cluster display.

Adjusting the speed

Using the buttons on the multifunction steering wheel, you can adjust the stored speed within the specified speed

range as follows:

+ 1 km/h (1 mph):

Press the

button only when ACC is regulating the speed.

- 1 km/h (1 mph):

Press the

+ 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next highest 10 km/h or 5 mph interval:

- 10 km/h (5 mph):

Press the button. Pressing it for the first time switches to the next lowest 10 km/h or 5 mph interval:

Press and hold the or button to continuously change the stored speed.

WARNING

If you do not maintain the minimum distance to a vehicle in front or if the difference in speed between the vehicle in

front and your own vehicle is so great that the braking action of the ACC is insufficient, you are in danger of colliding

with the vehicle in front. Rain and winter conditions will also reduce the braking distance.

● The Adaptive Cruise Control may not be able to detect all driving situations correctly.

● Always be prepared to brake the vehicle yourself.

● Depressing the accelerator will override the Adaptive Cruise Control. In this case, the ACC will not brake the

vehicle automatically.

● Observe any country-specific regulations regarding the minimum distance between vehicles.

● Maintain a larger gap in wet weather, snow or poor visibility.

Adjusting the way the ACC responds

You can decide how sporty the response of the ACC should be:

1. Vehicles with driving profile selection:Set preferred driving profile.

Vehicles without driving profile selection:Select your preferred gearbox programme in the vehicle settings

menu of the Infotainment system.

Some settings can be stored in the user accounts of the personalisation function and therefore change

automatically when the user account changes .

Troubleshooting

ACC not available

243

The indicator lamp lights up yellow.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range has been impaired by the weather, e.g. by snow, or residue/layers of cleaning agent.

Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range is obstructed by add-on parts, trim frame for number plate holders or stickers. Keep the

area around the radar sensor clear (→ Accessories, modifications, repairs and renewal of parts).

—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether

damage is visible (→ Accessories, modifications, repairs and renewal of parts).

—Fault or malfunction. Switch off and restart the engine.

—Painting work or structural modifications have been performed on the front of the vehicle.

—If the problem persists, go to a correspondingly qualified workshop.

ACC does not function as expected

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The system limits have been exceeded (→ Adaptive Cruise Control (ACC)).

—The brakes have overheated, control was cancelled automatically. Leave the brakes to cool and check them again.

—If the problem persists, go to a correspondingly qualified workshop.

Control cannot be started

Make sure the following conditions are met:

—Vehicles with a manual gearbox:A forward gear other than first gear is selected and the speed is at least 25 km/h

(16 mph).

—Vehicles with an automatic gearbox: A position has been selected for driving forward.

—The brake lights on the vehicle are working.

—The brake lights on the electrically connected trailer are in working order.

—ESC

is not performing a control intervention.

—If control is to be started while the vehicle is stationary, depress the brake pedal. Otherwise, do not depress the

brake pedal.

Unusual noises during automatic braking

This is normal and is not a fault.

Introduction

The Autonomous Emergency Braking(Front Assist) system can detect imminent frontal collisions and issue

corresponding warnings. The system can also assist when braking and initiate automatic braking.

Front Assist can help to avoid accidents, but is not a substitute for the full concentration of the driver.

Front Assist functions only within the system limits. The warning times vary depending on the traffic situation and

driver behaviour.

Functions

Front Assist includes the following additional functions depending on vehicle equipment and country:

244

—Pedestrian Monitoring.

—Cyclist Monitoring.

The listed functions are automatically active when Front Assist is switched on.

Detectable objects

Front Assist can detect the following objects depending on vehicle equipment and country:

—Vehicles.

—Bicycles and motorcycles.

— Pedestrians.

Driving with Front Assist

You can cancel the automatic braking interventions by steering or pressing the accelerator.

Automatic braking

Front Assist can decelerate the vehicle to a standstill. The vehicle will not remain stationary. Depress the brake pedal!

The brake pedal will feel harder during an automatic braking manoeuvre.

WARNING

The intelligent technology used in Front Assist cannot overcome the laws of physics, and functions only within the

limits of the system. Never let the extra convenience afforded by Front Assist tempt you into taking risks when

driving. Front Assist cannot prevent accidents and serious injuries on its own. The driver is always responsible for all

driving tasks.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Please note that Front Assist cannot detect all objects throughout the entire speed range (→ Autonomous

Emergency Braking (Front Assist)).

● If Front Assist issues a warning, brake the vehicle immediately if the traffic allows or avoid the obstacle.

● Front Assist can intervene unintentionally, for example if its functioning is impaired. You should therefore

consider cancelling the automatic interventions by Front Assist if appropriate.

● If you are unsure about the equipment and country-specific systems that are fitted in your vehicle, please enquire

at a correspondingly qualified workshop before starting your journey.

Warning levels and braking intervention

Speed ranges

Front Assist provides maximum assistance in the following speed ranges:

—Reaction to vehicles: around 5 km/h (around 3 mph) to around 250 km/h (around 155 mph).

—Reaction to bicycles and motorcycles: around 5 km/h(around 3 mph) to around 250 km/h (around 155 mph).

—Reaction to pedestrians: around 5 km/h(around 3 mph) to around 65 km/h (around 40 mph).

The assistance may include an advance warning, an urgent warning and automatic braking or a braking intervention.

A distance warning may also be displayed.

Influencing factors

Whether and in what speed range Front Assist reacts to the specified objects depends on the following factors:

—Type of object.

245

—Direction of travel of the object.

—Speed of the object.

—Speed of the vehicle.

The operating range may therefore be restricted if the vehicle approaches an object very quickly and there is

therefore little time for a reaction.

In addition, not all warning levels are used in all situations. Depending on speed, there may not be an advance

warning or an urgent warning, for example. Instead, automatic braking may take place immediately in order to ensure

optimum protection for the object.

Distance warning

Front Assist detects when safety is endangered due to driving too close to the vehicle in front.

The indicator lamp lights up. Increase the distance.

Advance warning

Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.

An acoustic warning sounds and the red warning lamp lights up. Brake or take evasive action!

Urgent warning

If you do not react to the advance warning, the system may initiate a short braking jolt in order to draw attention to

the increasing collision risk. Brake or take evasive action!

Automatic braking

Front Assist can brake the vehicle automatically in several stages with increasing braking force. The reduced speed

may help to minimise the severity of an accident.

Braking intervention

If the system detects that you are braking insufficiently when there is a risk of collision, Front Assist can increase the

braking force and help prevent a collision. The braking intervention takes place only for as long as you press the brake

pedal hard.

System limits of Front Assist

Limits of the sensors

Front Assist detects driving situations by means of the radar sensor at the front of the vehicle. The range of the radar

sensor is up to approximately 120 m (400 ft).

Observe the limits of the sensor system (→ Sensors). Always pay due attention and intervene yourself if

necessary.

After vehicle start

Front Assist is not available or only available to a limited extent directly after the vehicle has been started or if

the system is restarted. The white indicator lamp lights up in the instrument cluster display during this time.

246

Objects that cannot be detected

Front Assist cannot react – or will react with a delay – in the case of the following objects:

—Oncoming vehicles or vehicles crossing your path.

—Stationary or oncoming pedestrians; generally no reaction to persons without Pedestrian Monitoring.

—Stationary or oncoming cyclists; additionally no reaction to crossing cyclists without Cyclist Monitoring.

—When pedestrians and cyclists are not detected, for example because they are partially or fully hidden.

Function limitations

In addition to the situations specified in the section on the limits of the sensors, Front Assist may not react or may

react with a delay or in an undesired way in the following situations, among others:

—Reversing.

—If TCS

is switched off manually.

—If ESC

is performing a control intervention.

—If several brake lights on the vehicle are defective.

—If there is a fault in several brake lights on a trailer or bicycle carrier with an electrical connection to the vehicle.

—If the vehicle accelerates hard or the accelerator is fully depressed.

—In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.

—If there is a fault in Front Assist.

Switching off Front Assist

Front Assist is not suitable for use in the following situations due to the limitations of the system and must be

switched off →

:

—If the vehicle is utilised in a capacity beyond usage on public roads, e.g. offroad or racing tracks.

—If the vehicle is being towed or is loaded onto another vehicle.

—If the radar sensor is covered by any auxiliary equipment, e.g. auxiliary headlights.

—If the radar sensor is faulty.

—If components in the area of the radar sensor are exposed to external force, e.g. after a rear-end collision.

—In the event of multiple unwanted interventions.

WARNING

If you use Front Assist in the situations mentioned, this can cause accidents and serious injuries or even death.

● Switch off Front Assist in the specified situations.

Operating Front Assist

Front Assist and the advance warning(country-dependent) are automatically switched on when you switch on the

ignition.

However, Front Assist is not available or only available to a limited extent as long as the white indicator lamp is

lit.

Volkswagen Commercial Vehicles recommends that Front Assist and the distance and advanced warnings are

switched on at all times. Exceptions (→ Autonomous Emergency Braking (Front Assist)).

247

Switching on and off

You can switch Front Assist on and off manually and view the current activation status.

On the display of the instrument cluster:

1. Press the

button.

2. Switch Front Assist on or off.

Depending on the equipment, in the Infotainment system (→ Vehicle settings menu):

1. Open the Assist systems menu.

2. Switch Front Assist on or off in the corresponding submenu.

The advance warning and distance warning are also switched off if you switch off Front Assist. The yellow

indicator lamp lights up in the instrument cluster display.

Adjusting the distance and advance warnings

When Front Assist is switched on, you can adjust the distance and advance warnings as follows:

1. Switch the desired function on and off in the Assist systems menu of the Infotainment system (→ Vehicle

settings menu).

Some settings can be stored in the user accounts of the personalisation function and therefore change

automatically when the user account changes .

Troubleshooting

Front Assist is starting

The indicator lamp lights up.

—Front Assist is temporarily not available or only available to a limited extent. Front Assist is available after driving

straight ahead for a short time, and the indicator light goes out. When the vehicle is not moving, the indicator

lamp lights up continuously.

Front Assist is not available, the radar sensor does not have sufficient visibility

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range has been impaired by the weather, e.g. by snow, or residue/layers of cleaning agent.

Clean the radar sensor (→ Vehicle care, exterior).

—The radar sensor's range is obstructed by add-on parts, trim frame for number plate holders or stickers. Keep the

area around the radar sensor clear (→ Accessories, modifications, repairs and renewal of parts).

—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether

damage is visible (→ Accessories, modifications, repairs and renewal of parts).

—Painting work or structural modifications have been performed on the front of the vehicle.

—If the problem persists, switch off Front Assist and go to a suitably qualified workshop.

Front Assist does not function as expected or is triggered unnecessarily several times

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, exterior).

—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).

248

—If the problem persists, switch off Front Assist and go to a suitably qualified workshop.

Introduction

Within the system limits, the lane keeping system(Lane Assist) helps the driver to stay in lane. The function is not

designed to keep the vehicle in lane automatically, nor is it suited to this purpose.

If your vehicle moves too close to a recognised road lane marking, Lane Assist will warn the driver with a corrective

steering intervention. The corrective steering intervention can be overridden by the driver at any time.

Speed range

When road lane markings can be detected, Lane Assist is ready to intervene at speeds above around 60 km/h(around

35 mph) (system status active).

WARNING

The intelligent technology used in Lane Assist cannot overcome the physical limits specified, and functions only

within the limits of the system. Careless or unintentional use of Lane Assist can cause accidents and serious injuries.

The system is not a substitute for the driver's full concentration and steering manoeuvres.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Your hands should always be on the steering wheel so that you can steer at any time. The driver is always

responsible for staying in lane.

● Override any unwanted system intervention immediately by steering the vehicle.

● Observe the information on the instrument cluster display and respond according to the prompts, if permitted by

the traffic situation.

● Always observe the area around the vehicle with care and watch the road ahead while driving.

● If the camera’s field of view is dirty, covered or damaged, the function of Lane Assist may be impaired.

249

System limits of Lane Assist

Limits of the sensors

Lane Assist detects road lane markings by means of the camera behind the windscreen.

Observe the limits of the camera (→ Sensors). Always pay due attention and intervene yourself if

necessary.

Road lane markings not recognised or incorrectly recognised

Lane Assist is not able to correctly recognise all road lane markings. If road lane markings are not recognised or are

incorrectly recognised as such, Lane Assist may not provide any control assistance or may perform undesired

interventions. In addition to the situations stated for the camera limits, this can also happen in the following

situations, among others:

—If there are no road lane markings present.

—With a very dynamic driving style.

—Away from motorways and good main roads.

—On poor road surfaces, when there are road structures or objects present.

—In the event of reflections and glare effects.

Always pay due attention, and intervene yourself if necessary to immediately override any undesired system

intervention. Switch off Lane Assist temporarily if necessary.

Lane Assist not available

Lane Assist is not available under the following conditions(passive system status):

— The vehicle speed is under 55 km/h(approximately 30 mph).

—Lane Assist has not detected a road lane marking.

—If the lanes are too narrow and in tight bends.

—Temporarily if the driving style is very dynamic.

—When the turn signal is switched on before changing lane manually.

—If the driver steers the vehicle to override a system intervention.

—If the driver does not react to a driver intervention prompt.

Interference

WARNING

The effectiveness of systems can be severely inhibited if components and systems are retrofitted, e.g. by second

stage manufacturers. The proper functioning of systems may therefore be impaired or adapted in vehicles with add-

ons and modifications.

● Have the correct operation of the systems confirmed by the second stage manufacturer.

250

Driving with Lane Assist

Switching on and off

When the ignition is switched on, Lane Assist assumes the operating condition(switched on or off)of the last

journey. You can also switch Lane Assist on and off manually and view the current system status.

On the display of the instrument cluster:

1. Press the

button.

2. Switch Lane Assist on or off.

On the Infotainment system (→ Vehicle settings menu):

1. Open the Assist systems menu.

2. Switch Lane Assist on or off in the corresponding submenu.

If there is a system fault, Lane Assist can switch itself off

automatically.

Displays

Fig. 1 On the display of the instrument cluster: Lane Assist

displays (illustration).

1

2

3

Lane markings detected. System not regulating.

Lane markings detected. System regulates on the side displayed.

The system is not ready to perform control intervention. Depending on equipment, the white line is displayed as

a thin line or is not shown at all.

Depending on the situation and the design of the instrument cluster, the following warning lamps light up:

System is active and ready to perform control intervention.

System controls (corrective steering intervention).

251

If no warning lamp lights up, Lane Assist is not ready to intervene(passive system status) or is switched off.

Driver intervention prompt

If there is no steering activity, Lane Assist prompts you to drive in the middle of the lane by means of acoustic

warnings and a display on the instrument cluster.

Lane Assist switches to the passive state if you do not react.

Independently of the steering activity, you are also prompted to drive in the middle of the lane by means of a display

on the instrument cluster and acoustic warnings if the corrective steering intervention takes place for an extended

time.

Steering wheel vibration

The following situation can cause the steering wheel to vibrate:

—The system can no longer detect a lane during a major steering intervention.

You can also select theVibration or Steering wheel vibration option in the Assist systems menu on the Infotainment

system. In this case, the steering wheel will vibrate if the vehicle drives across a detected road lane marking when

Lane Assist is active.

Troubleshooting

Error message, Lane Assist not available

An indicator lamp lights up in the instrument cluster. A message will also appear on the instrument cluster display.

—The camera window is dirty. Clean the windscreen (→ Vehicle care).

—The view of the camera is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or

coatings. Clean the windscreen (→ Vehicle care).

—The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window clear

(→ Accessories, modifications, repairs and renewal of parts).

—The camera has been displaced or damaged, e.g. due to damage to the windscreen. Check whether damage is

visible (→ Accessories, modifications, repairs and renewal of parts).

—The camera was automatically deactivated due to high ambient temperature or long periods of direct sunlight.

When the camera is available again, Lane Assist is also available again. Switch off and restart the engine.

—Fault or malfunction. Switch off and restart the engine.

—If the problem persists, go to a correspondingly qualified workshop.

It may take several seconds before a system error is detected one the ignition is switched

on.

The system behaves differently than expected

1. Do not attach any objects to the steering wheel.

252

Introduction

The lane change assist system(Side Assist) provides assistance when checking for traffic behind the vehicle.

Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance

and speed difference in relation to other vehicles and informs the driver by means of visual signals in the housings of

the exterior mirrors.

Use Side Assist only on paved roads.

Speed range

When switched on, Side Assist is active from speeds of around 15 km/h(around 9 mph). Side Assist is deactivated at a

speed of around 10 km/h (around 6 mph).

WARNING

The intelligent technology used in Side Assist cannot overcome the physical limits specified, and functions only

within the limits of the system. Never let the extra convenience afforded by Side Assist tempt you into taking safety

risks when driving. Careless or unintentional use of Side Assist can cause accidents and serious injuries. The system

is not a substitute for the full concentration of the driver.

● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.

● Your hands must always remain on the steering wheel so that you can steer at any time.

● Observe the signals on the exterior mirror housing and in the instrument cluster display, and respond to the

prompts.

● Always pay close attention to the area around your vehicle.

● Never use Side Assist if the radar sensors are dirty, covered or damaged. These circumstances can impair the

proper functioning of the system.

253

System limits of Side Assist

Limits of the sensors

Side Assist detects driving situations by means of radar sensors in the rear area of the vehicle.

Observe the limits of the radar sensors (→ Sensors) and always pay due

attention.

Function limitations

In addition to the situations specified in the section on the limits of the sensors, Side Assist may not interpret the

traffic situation correctly in the following situations, among others:

—When driving in between two lanes

—When road lanes are not the same width

—Where there are special roadside structures, e.g. high or offset crash barriers.

Limited visibility

It may be hard to see the display in the exterior mirror in direct sunlight.

Calibration

The radar sensors calibrate themselves once during the first kilometres after vehicle delivery and after sensor repairs.

The sensor range may be restricted during the calibration phase.

254

Driving with Side Assist

Switching on and off

You can view the activation status of Side Assist on the instrument cluster display and in the Infotainment system.

You can also switch Side Assist on and off there.

On the display of the instrument cluster:

1. Press the

button.

2. Switch Side Assist on or off.

Depending on the equipment level, in the Infotainment system:

1. Open the Assist systems menu.

2. Switch Side Assist on or off in the corresponding submenu.

When it is switched on, the yellow indicator lamp in the exterior mirror housing lights up once briefly.

If there is a system fault, Side Assist can switch itself off

automatically.

Automatic deactivation

If you use the factory-fitted trailer towing coupling and have set up the necessary electrical connection, Side Assist

switches off automatically. Once a trailer is electrically connected to the vehicle and the driver pulls away, a

notification appears in the instrument cluster display to inform the driver that Side Assist has been deactivated. After

you have disconnected the electrical connection, Side Assist is switched back on automatically.

If the trailer towing coupling is not factory-fitted, you must manually switch off Side Assist and then switch it back

on again.

Displays in the exterior mirror

Fig. 1 In the exterior mirror housing: Side Assist visual

displays.

Flashing: A vehicle was detected in the blind spot and the turn signal was activated in the direction of the

detected vehicle.

255

Lit up: Your vehicle is being overtaken or you are overtaking another vehicle with a speed difference of up to

around 15 km/h (about 9 mph).

No display will be shown if the takeover manoeuvre is much faster.

The quicker the vehicle approaches, the earlier the indicator in the exterior mirror housing lights up.

Troubleshooting

No sensor visibility, fault message, system switches itself off

—Clean the radar sensors and remove any stickers or accessories from the radar sensors and the bumper (→ Vehicle

care, exterior).

—Check for any visible damage.

—If the problem persists, go to a correspondingly qualified workshop.

If Side Assist has been deactivated automatically, the system cannot be activated until the ignition has been

switched off and back on again.

The system behaves differently than expected

—The radar sensors are dirty. Clean the radar sensors (→ Vehicle care, exterior).

—The radar sensors are covered by water.

—The radar sensors’ view has been impaired by the weather(e.g. snow) or cleaning agent residue or coatings. Clean

the radar sensors (→ Vehicle care, exterior).

—The system limits have been exceeded (→ Lane change assist system (Side Assist)).

—The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions. Check for any visible

damage (→ Accessories, modifications, repairs and renewal of parts).

—The radar sensors’ view is impaired by add-on parts, bicycle carrier systems or stickers. Keep the area around the

radar sensors clear (→ Accessories, modifications, repairs and renewal of parts).

—Paintwork or structural modifications have been carried out in the area around the radar sensors, on the rear of the

vehicle or on the running gear.

—Tinted window film has been applied to the side windows after delivery.

—If the problem persists, go to a correspondingly qualified workshop.

256

Driver assist systems for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

Related Topics

Popular Owner Manuals

Latest Owner Manuals