Maintenance -> Accessories and parts for Your Volkswagen Multivan SUV Sixth Generation (2015-2024)

Accessories and parts  
Seek advice from a correspondingly qualified workshop before purchasing accessories, replacement parts or service  
fluids, for example if the vehicle is to be retrofitted with accessories or if parts have to be renewed. The suitably  
qualified workshop can provide information on legal requirements and also recommend accessories, parts and service  
fluids.  
Volkswagen Commercial Vehicles recommends the use ofVolkswagen Genuine Accessories and Volkswagen Genuine  
Parts®, which you can purchase from a Volkswagen Commercial Vehicles dealership. These parts and accessories have  
been specially tested by Volkswagen Commercial Vehicles for suitability, reliability and safety. A Volkswagen  
Commercial Vehicles dealership is also qualified for correct installation.  
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the  
reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen  
Commercial Vehicles can therefore assume no responsibility for these parts, even if they have been approved by an  
official testing agency or are covered by an official approval certificate.  
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen  
Commercial Vehicles for use in your vehicle and bear the e mark (approval symbol of the European Union). These  
devices include cruise control systems or electronically controlled suspension systems, for example.  
Any additional electrical components connected that do not serve to control the vehicle itself must bear the mark  
(manufacturer conformity declaration in the European Union). Such devices include refrigerator boxes, computers  
and ventilator fans.  
WARNING  
Using unsuitable accessory and replacement parts can cause vehicle damage, malfunctions, accidents and serious  
injuries.  
Volkswagen Commercial Vehicles recommends the use of Volkswagen Genuine Parts® and Volkswagen  
Accessories, which you can purchase from your Volkswagen Commercial Vehicles dealership.  
Never fit parts to your vehicle that differ in their design or characteristics from the factory-fitted parts.  
Use only wheel rim/tyre combinations that have been approved by Volkswagen Commercial Vehicles for your  
vehicle type.  
WARNING  
Objects in the deployment zones of the airbags can cause serious or fatal injuries when released.  
Never secure or position objects in the deployment zones of the airbags.  
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Sensors and cameras  
Incorrectly performed repairs, structural changes to the vehicle(e.g. lowering the suspension, retrofitted add-on parts  
or modifications to the trim) can lead to sensors and cameras being displaced or damaged. This can impair important  
functions of driver assistance systems  
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Pay attention to the position of sensors and cameras on the vehicle in the vehicle overviews.  
Add-on parts or modifications in the area of sensors and cameras  
WARNING  
If the area in front of and around sensors and cameras is covered(e.g. by licence plates, licence plate holders with  
trim frame, additionally applied films or paint on the sensors or similar), this may impair functions of the driver  
assistance systems. Failure of the driver assistance systems can lead to accidents and serious or fatal injuries.  
Do not attach any additional films in front of and around sensors.  
Install the licence plate or the licence plate holder with trim frame only in the position specified for this. Always  
consult a suitably qualified workshop before installing a licence plate or licence plate holder with trim frame.  
NOTICE  
Incorrect installation of licence plates or licence plate holders with trim frame can damage components, such as  
cables and sensors.  
Install the licence plate or the licence plate holder with trim frame only in the position specified for this. Always  
consult a suitably qualified workshop before installing a licence plate or licence plate holder with trim frame.  
A licence plate holder with trim frame is used to attach the vehicle licence plate.  
In some vehicle versions, the front radar cover may affect the radar sensor’s view to the front. You should therefore  
only operate the vehicle only with the original cover or with replacement parts that have been approved by the  
manufacturer.  
Damage in the area of sensors and cameras  
WARNING  
If the area around sensors and cameras is damaged(e.g. by stone impact or collisions when parking), this may  
impair functions of the driver assistance systems. Failure of the driver assistance systems can lead to accidents and  
serious or fatal injuries.  
In the event of damage in the area of the sensors and cameras, have the component replaced by a suitably  
qualified workshop.  
After components have been replaced, the sensors and cameras must be adjusted and calibrated by a suitably  
qualified workshop if necessary.  
If the windscreen has been damaged in the viewing field of the sensors and camera(e.g. by stone chip), the  
windscreen must be replaced. Repairing the stone chip can lead to malfunctions or faults in the driver assistance  
systems. After the windscreen has been replaced, the camera and sensors must be adjusted and calibrated by a  
suitably qualified workshop.  
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