Exterior care and cleaning -> Cleaning windows and outside mirrors for Your Volkswagen Passat SUV Seventh Generation (2010-2014)

could freeze on the locks and seals and make it difficult to open  
the vehicle!  
Cleaning windows and outside mirrors  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Cleaning windows and outside mirrors  
Spray windows and outside mirrors with a commercially available  
alcohol-based window cleaner.  
Dry windows and mirrors with a clean chamois or a lint-free cloth. Do  
not use a chamois that has been used to wipe painted surfaces be-  
cause it will have absorbed an oily residue that will smear the glass  
surfaces.  
Use window cleaner or a silicone remover to remove rubber, oil,  
grease and silicone deposits .  
Removing wax residue  
Automatic car washes and vehicle care products can leave a wax  
residue on all glass surfaces. These wax residues can only be re-  
moved with special cleaners or cleaning cloths. Wax residue left on  
the windshield can cause the windshield wipers to grab and squeak  
instead of gliding smoothly. We recommend that after every car wash  
you remove any wax residue left on the windshield with a window  
cleaning cloth/chamois G 052 522 A1 or equivalent.  
Windshield wiper squeak and grab can be reduced by filling the wind-  
shield washer fluid tank with a wiper fluid containing wax-removing  
agents. Make sure to maintain the proper mixing ratio when refilling  
the washer fluid tank. Grease-removing cleaning agents cannot re-  
move wax residue .  
Windshield cleaners, special cleaners, and cleaning cloths are avail-  
able from your authorized Volkswagen dealer and authorized  
Volkswagen Service Facility.  
Removing snow  
Remove snow from all windows and outside mirrors with an appropri-  
ate brush.  
Removing ice  
The best way to remove ice is with a deicer spray. When using an ice  
scraper always scrape in one direction, never back and forth. Dirt can  
scratch the glass when moving the scraper backward.  
WARNING  
Dirty or fogged up windows reduce visibility and increase the  
risk of accidents and severe injuries.  
Don't drive until you have clear visibility through all windows.  
Remove ice, snow and condensation from all inside and out-  
side window surfaces.  
NOTICE  
Never mix recommended cleaning agents with other cleaning  
agents in the windshield washer reservoir. If you do, this could  
cause sediments or other by-products that can clog the wind-  
shield wiper nozzles.  
Never use warm or hot water to remove snow and ice from  
windows and mirrors. This could cause the glass to crack!  
The heating elements for the rear defroster are on the inside of  
the rear window. Do not put stickers over the heating elements  
on the inside of the rear window and never clean the inside of  
the windows with corrosive or acidic cleaning agents or other  
chemicals that could damage the heating elements.  
Antennas installed on the insides of windows can be damaged  
by abrasive objects or by corrosive or acidic cleaning agents or  
other chemicals. Do not place any stickers on the windshield-  
integrated antenna and never clean the antenna with corrosive  
or acidic cleaning agents or other chemicals.