Vehicle key set -> Remote control vehicle keys for Your Volkswagen Passat SUV Seventh Generation (2010-2014)

WARNING  
Improper use of vehicle keys can result in serious personal in-  
jury.  
Always take the key with you when you leave the vehicle. It  
can be used to start the engine and operate vehicle systems  
such as the power windows, leading to serious personal injury.  
Children or other unauthorized persons could also lock the  
doors and the luggage compartment.  
Never leave children, disabled persons, or anyone who can-  
not help themselves in the vehicle. The doors can be locked  
with the remote control vehicle key. This could leave people  
trapped in the vehicle in an emergency. Depending on the time  
of year, people trapped in the vehicle can be exposed to very  
high or very low temperatures.  
A closed vehicle can become very hot or very cold, depend-  
ing on the season. Particularly in the summer, heat buildup in  
the passenger and luggage compartment of a parked vehicle  
can result in temperatures in the vehicle that are much higher  
than the outside temperatures. Temperatures can quickly reach  
levels that can cause unconsciousness and death, particularly  
to small children.  
Never remove the key from the ignition switch while the vehi-  
cle is moving or rolling to a stop. The steering wheel will lock  
and you will not be able to steer or control the vehicle.  
Remote control vehicle keys  
Fig. 20 Remote control vehicle key with panic button.  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Remote control vehicle key  
The remote control vehicle key can unlock and lock the vehicle from a  
distance Power locking and closing system.  
The remote transmitter and battery are inside the remote control ve-  
hicle key. The receiver is inside the passenger compartment. The  
operating range of the remote control vehicle key for a fresh battery is  
several yards (meters) around the vehicle.  
If the remote control vehicle key will not lock or unlock your vehicle,  
you probably need to replace the battery in the remote control vehicle  
key Replacing the remote control vehicle key battery. If this is not  
the problem, the key should be resynchronized by an authorized  
Volkswagen dealer, an authorized Volkswagen Service Facility, or  
another qualified workshop. See also Synchronizing the remote  
control vehicle key.  
Folding the key bit in or out  
Pressing button fig. 20 (1) releases the key bit and folds it out.  
To fold the key bit in press button (1) while pressing the key bit back  
until it clicks.  
Panic button  
Press the panic button (2) only in emergencies! After pushing the  
panic button, the horn will sound and the turn signals will flash. Press  
the panic button again to switch off the panic feature.  
Replacement vehicle keys  
The vehicle identification number is required to get a replacement key  
or an additional remote control vehicle key.  
Depending on the model, up to 8 vehicle keys, each of which must be  
properly cut, coded, programmed, and synchronized, can be used  
with your vehicle.  
Each new vehicle key contains a microchip and must be coded with  
the data from the vehicle's electronic immobilizer. A vehicle key will  
not work if it does not contain a microchip or contains a chip that is  
not coded, even if the key bit was cut correctly.  
You can obtain additional or duplicate remote control vehicle keys  
from authorized Volkswagen dealers, authorized Volkswagen Service  
Facilities, and from certain independent repair facilities and lock-  
smiths which are qualified to make remote control vehicle keys.  
Each vehicle key must be programmed by an authorized Volkswagen  
dealer or an authorized Volkswagen Service Facility in order for it to  
work with your vehicle.  
To find the nearest qualified independent repair facility, locksmith, or  
Volkswagen dealer which can cut and code replacement vehicle  
keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit  
Canadian customers can contact an authorized Volkswagen dealer or  
Volkswagen Service Facility or call the Volkswagen Canada Custom-  
er CARE Center at 1-800-822-8987.  
NOTICE  
The remote control vehicle keys contain electrical components.  
Protect them from damage, moisture and rough handling.  
Do not press the buttons on the remote control vehicle key unless  
you actually want to use the function in question. Since terrain and  
conditions vary, pressing a button on the remote control vehicle key  
when it is not necessary may unlock the vehicle or set off the panic  
alarm, even if you think you are out of range.  
Remote control vehicle key functions can be temporarily disrupt-  
ed by interference from transmitters near the vehicle that use the  
same frequency range (such as radio equipment or mobile phones).  
Things between the remote control vehicle key and vehicle, bad  
weather, as well as a weak battery can reduce the operating range.  
If the remote control vehicle key buttons fig. 20 or the power  
locking buttonsUnlocking or locking the vehicle from the inside are  
pushed repeatedly in quick succession, the power locking system is  
switched off for a brief period to help keep it from being overloaded.  
The vehicle is then unlocked for about 30 seconds. Unless a door or  
the luggage compartment lid is opened in this span of time, the vehi-  
cle is automatically locked afterwards.  
Emergency key  
Fig. 21 Remote control vehicle key (side view): Press the button 1  
and remove emergency key 3 by the eyelet 2.  
¤ Please first read and note the introductory information and  
heed the WARNINGS  
Inside the remote control vehicle key, there is an emergency key  
fig. 21 (3) for manually unlocking and locking the vehicle.  
In the vehicle key fig. 21:  
(1) Emergency key release button.  
(2) Emergency key in the remote control vehicle key, with eyelet for  
fastening to a key chain.  
(3) Emergency key removed.  
Releasing and removing the emergency key  
Press and hold button (1).  
Pull out the emergency key by the eyelet (2) in the direction of the  
arrow.  
Using the emergency key  
The emergency key can be used for the following:  
Locking and unlocking the glove compartment on the passenger  
side Storage areas.