2014-2023 Volkswagen Passat SUV App-Connect User Manual
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App-Connect for Your Volkswagen Passat SUV Eight Generation (2014-2023)

Internet connection : Opens a context menu with the options Do not allow (data connection will not be established), Show disclaimer (data connection will only  
be established after the prompt is confirmed) and Always allow (data connection will be established automatically).  
Function keys in the Mobile network settings menu  
Access point name : Mobile network provider's access point name for the mobile network connection. The name is automatically preset and, if necessary, can  
be manually changed according to the respective mobile phone service provider specifications.  
User name : User name when accessing the mobile network provider access point. The user name is automatically preset and, if necessary, can be manually  
changed according to the respective mobile phone service provider specifications.  
Password : Password to connect to the mobile network. The password is automatically preset and, if necessary, can be manually changed according to the  
respective mobile phone service provider specifications.  
Authentication : Depending on the mobile network provider, authentication (verification of identity) may be necessary. If this is the case, select Secure. If not,  
select Normal.  
Reset automatic connection settings : Any entries and settings that have been made are reset to the default settings.  
App-Connect  
Introduction  
App-Connect makes it possible to display and control content and functions displayed on the cell phone through the Infotainment system screen.  
To do this, the cell phone must be connected to the Infotainment system via a USB interface with a data transfer function.  
The following technologies may be available:  
Apple CarPlay.  
Android Auto™.  
MirrorLink®.  
Which App-Connect technologies are available to you depends on the country and on the cell phone in use.  
MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen AG. Volkswagen AG is not  
responsible if these technologies are canceled, discontinued or deactivated during the service life of the vehicle.  
You can find more information on the Volkswagen website.  
App-Connect wireless function in the event of border crossings  
In the event of border crossings into countries with different permissible radio frequencies than your own country, please note the following:  
The App-Connect wireless function may be limited due to legal provisions, or may not be possible at all. This can be indicated by a message in the Infotainmen  
system.  
The App-Connect wireless function must be deactivated due to legal provisions. The Wi-Fi hotspot must be deactivated.  
This does not apply to wired functions.  
Opening the App-Connect main menu  
Navigation to the App-Connect main menu depends on the Infotainment system being used.  
1. Tap MENU  
.
Or: press APP .  
WARNING  
Using apps while driving can distract from traffic. Driver distraction can cause accidents and injuries.  
Always drive attentively and responsibly.  
Only use apps and functions when the vehicle is stationary.  
WARNING  
If apps are used that are not suitable or that are not used correctly, this may result in vehicle damage, accidents, and serious injuries.  
Protect the cell phone and its apps from misuse.  
NOTICE  
Volkswagen is not responsible for vehicle damage that is caused by low-quality or malfunctioning apps, inadequate programming of apps, insufficient network  
strength, data loss during transmission, or misuse of cell phones.  
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Apps  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Content from Volkswagen apps and third party provider apps displayed on cell phones can be displayed on the Infotainment system screen using Volkswagen App-  
Connect.  
Apps from third-party providers may be incompatible.  
The use of apps and the required mobile phone connection may be subject to additional charges.  
Apps can be based on many different designs and can also differ depending on the vehicle and country. The content, scope, and providers of the apps may vary.  
Furthermore, some apps depend on the availability of services from third party providers.  
It cannot be guaranteed that the apps that are offered will be able to run on all cell phones and with all operating systems.  
The apps provided by Volkswagen can be changed, canceled, deactivated, reactivated, and enhanced without notice.  
To avoid driver distraction, only certified apps can be used while driving.  
Symbols and settings for App-Connect  
Please read the introductory information and heed the Warnings and Notice ⇒  
Symbols in the App-Connect menu  
and Introduction.  
The symbols present depend on the type of Infotainment system and the vehicle model.  
Show further information.  
Open the App-Connect settings menu.  
Open the App-Connect settings menu.  
Select Apple CarPlay technology.  
Select Android Auto™ technology.  
Select Mirror Link® technology.  
Setting options in the App-Connect settings menu  
The setting options depend on the integrated Infotainment system.  
Mobile devices Open the device manager.  
Activate data transmission for VW apps : Data transmission for VW apps is activated.  
Allow MirrorLink notes to display Messages are displayed when using MirrorLink®.  
Apple CarPlay™  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Apple CarPlay requirements  
Checklist  
The following requirements must be met in order to use Apple CarPlay:  
The iPhone must support Apple CarPlay.  
Voice control (Siri) must be activated on the iPhone.  
Apple CarPlay must be activated in the iPhone settings without restrictions.  
The iPhone must be connected to the Infotainment system with a USB connection. Only USB ports with data transfer are suitable for use with Apple CarPlay  
The USB cable being used must be an original cable from Apple.  
Apple CarPlay Wireless: Bluetooth and Wi-Fi must also be activated on the iPhone.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible iPhones, certified apps and availability can be found at the Volkswagen and Apple CarPlay website or at  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Connecting  
When connecting an iPhone for the first time, follow the instructions on the Infotainment system screen and the iPhone display.  
The requirements must be met in order to use Apple CarPlay.  
Start Apple CarPlay:  
1. Open the App-Connect main menu. To do this, tap MENU App-Connect  
.
Or: press APP .  
2. Connect to the iPhone. To do this, tap  
Apple CarPlay .  
Disconnecting  
1. In Apple CarPlay mode, tap the  
to go to the App-Connect main menu.  
2. Tap  
or  
to end the active connection.  
The presentation of the function keys in the display may vary.  
164  
Special conditions  
During an active connection with Apple CarPlay, the following conditions apply:  
Bluetooth connections between the iPhone and the Infotainment system are not possible.  
If there is an active Bluetooth connection, it will be automatically ended.  
Phone functions are only possible through Apple CarPlay. The functions described for the Infotainment system are not available.  
The connected iPhone cannot be used as a media device in the Media main menu.  
It is not possible to use the internal navigation and Apple CarPlay navigation at the same time. The route guidance which was started last ends the previous  
active one.  
Depending on your Infotainment system, you can view information about telephone operation in the instrument cluster display.  
Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Voice control  
The “voice control” function depends on the vehicle equipment.  
1. Tap  
briefly to start the Infotainment system voice control.  
Or: to start voice operation (Siri) on the connected iPhone, tap and hold  
.
Android Auto™  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Android Auto requirements  
Checklist  
The following requirements must be met in order to use Android Auto:  
The cell phone – hereafter referred to as a smartphone – must support Android Auto.  
An Android Auto app must be installed on the smartphone.  
The smartphone must be connected to the Infotainment system via a USB connection with a data transfer function.  
The USB cable used must be an original cable from your mobile device manufacturer.  
Android Auto Wireless: Bluetooth and Wi-Fi must also be activated on the smartphone.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible smartphones, certified apps and availability can be found on the Volkswagen and Android Auto websites or  
at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Connecting  
When connecting a smartphone for the first time, follow the instructions on the Infotainment system screen and the smartphone display.  
The requirements must be met in order to use Android Auto.  
Start Android Auto:  
1. To open the App-Connect main menu, tap MENU App-Connect  
.
Or: press APP .  
2. Tap  
Android Auto to establish the connection with the smartphone.  
Disconnecting  
1. In Android Auto mode, tap Close  
to go to the App-Connect main menu.  
2. Tap  
to end the active connection.  
Special conditions  
During an active connection with Android Auto, the following conditions apply:  
An active Android Auto device can also be connected with the Infotainment system via Bluetooth (HFP profile) at the same time.  
Phone functions are possible through Android Auto. The Infotainment system phone function can also be used if the Android Auto device is connected to the  
Infotainment system via Bluetooth at the same time.  
An active Android Auto device cannot be used as a media device in the Media main menu.  
It is not possible to use the internal navigation and Android Auto navigation at the same time. The route guidance which was started last ends the previous  
active one.  
You can view information about telephone operation in the instrument cluster display.  
165  
Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument cluster display.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Voice control  
The voice control function depends on the vehicle equipment.  
1. Tap  
briefly to start the Infotainment system voice control.  
button to start voice control of the connected smartphone.  
Or: tap and hold the  
MirrorLink®  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Function keys  
Returns to the App-Connect main menu. Here you can end the MirrorLink connection, connect another cell phone, or select another technology.  
close apps that are open. Then tap the apps to be closed or tap the Close all function to close all open apps. Tap to display the cell phone on the  
Tap to  
Infotainment system screen.  
Open the MirrorLink settings.  
Tap to return to the MirrorLink main menu.  
MirrorLink requirements  
Checklist  
The following requirements must be met in order to use MirrorLink:  
The cell phone must support MirrorLink.  
The cell phone must be connected to the Infotainment system via USB with data transmission.  
The USB cable used must be an original cable from your cell phone manufacturer.  
Depending on the cell phone in use, an appropriate Car Mode app must be installed on the device to use MirrorLink.  
Connecting  
When connecting a cell phone for the first time, follow the instructions on the Infotainment system screen and the cell phone display.  
The requirements must be met in order to use MirrorLink.  
Start MirrorLink:  
1. To open the App-Connect main menu, tap MENU App-Connect  
.
Or: press APP .  
2. Tap  
to connect to your cell phone.  
Disconnecting  
1. In MirrorLink mode, tap APP to go to the App-Connect main menu.  
Or: tap  
2. Tap  
to go to the MirrorLink main menu.  
to end the active connection.  
Special conditions  
When there is an active connection with MirrorLink, the following conditions apply:  
An active MirrorLink device can also be connected with the Infotainment system at the same time via Bluetooth.  
If the MirrorLink device is connected to the Infotainment system via Bluetooth, you can use the Infotainment system phone function.  
An active MirrorLink device cannot be used as a media device in the Media main menu.  
You can view information about telephone operation in the instrument cluster display.  
The instrument cluster display will not show upcoming turns or display information about media mode.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Information about technical requirements, compatible cell phones, certified apps and availability can be found via the Volkswagen and MirrorLink website or  
at your authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Wired and wireless connections  
Introduction  
Some external devices can be connected to the Infotainment system using the wired and wireless connections in the vehicle, if available.  
The type and quantity of wired and wireless connections depend on the vehicle equipment and country. The connections may differ within a model line or in a mode  
with optional equipment.  
In wired connections, only use the original connecting cable that belongs to the device or the connecting cable that was placed in the vehicle at the factory, if  
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