2014-2023 Volkswagen Passat SUV Driving User Manual
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Driving for Your Volkswagen Passat SUV Eight Generation (2014-2023)

Driving  
Messages about driving  
Pedals  
Fig. 84 In the footwell: pedals.  
Accelerator pedal  
Brake pedal  
The operation and the ability of the pedals to move freely must never be restricted by objects or floor mats.  
Only use floor mats that keep the pedal area open and can be secured from sliding around the footwell.  
WARNING  
Objects in the driver footwell can prevent the pedals from moving freely. This can cause the driver to lose control of the vehicle and increases the risk of serious  
injuries.  
Make sure all pedals can always be pressed without obstructions.  
Always attach floor mats securely in the footwell.  
Never place floor mats or other carpet over the installed floor mat.  
Make sure no objects can enter the driver footwell while driving.  
Remove any objects from the footwell when the vehicle is parked.  
Wear shoes that give your feet good grip for operating the pedals.  
WARNING  
Always heed the applicable driving regulations and speed limits and drive proactively. Evaluating driving situations correctly can make the difference between  
safely reaching your destination and being involved in a collision with serious injuries.  
Take regular breaks on long drives. You should take a break at least every two hours.  
WARNING  
Driving under the influence of alcohol, drugs, medication, and prescription narcotics can cause serious accidents and fatal injuries.  
Alcohol, drugs, medication, and prescription narcotics can considerably impair perception, reaction times, and driving safety, which can result in loss of  
vehicle control.  
NOTICE  
It must always be possible to press the pedals with no obstructions. For example, if a brake circuit is malfunctioning, the brake pedal may need to travel farther  
in order to stop the vehicle. In that case, the brake pedal would need to be pressed down father and more strongly than normal.  
Gear recommendation  
Depending on the vehicle equipment, a recommendation to select a fuel-saving gear can be displayed in the instrument cluster while you are driving.  
106  
Vehicles with an automatic transmission: If the selector lever is in the tiptronic position, the current gear is shown as a number. An arrow gives the recommendatio  
to upshift or downshift to the displayed gear.  
Information on “cleaning” the particulate filter  
The engine management system detects that the particulate filter is becoming clogged and helps to regenerate the particulate filter by actively recommending a  
gear. In this instance, as an exception, it may be necessary to drive with a higher engine speed ⇒ Particulate filter.  
CAUTION  
The gear recommendation is simply an aid and cannot replace the driver's attention.  
The responsibility for selecting the correct gear in each driving situation remains with the driver, for example when overtaking or driving uphill.  
An optimally selected gear helps to save fuel.  
For vehicles with manual transmission, the gear recommendation display is turned off when you press the clutch pedal. For vehicles with automatic  
transmission, the gear recommendation display is turned off when you leave the tiptronic position.  
Eco tips  
The correct driving style can help to  
reduce consumption, pollution, and  
wear on the engine, brakes, and tires.  
The following tips will help you  
conserve the environment and your  
money.  
Fig. 85 Fuel consumption in mpg at two different ambient temperatures.  
Anticipatory driving  
An inconsistent driving style increases consumption. When the driver actively pays attention to traffic, this can prevent frequent acceleration and braking  
maneuvers. Maintaining enough distance to the vehicle driving ahead helps you to drive with better anticipation.  
How to save energy when shifting gears  
Early upshifting saves energy at an engine RPM of 2,000. Do not wait as long as possible to upshift gears and avoid high engine speeds.  
Vehicles with an automatic transmission: Accelerate slowly and avoid using the kick-down function.  
Avoiding full acceleration  
Excessively high speeds increase the rolling resistance and air resistance and with that, the power needed to move the vehicle. Never drive at the maximum vehicl  
speed.  
Refuel in moderation  
A full fuel tank increases the vehicle weight. A fuel tank that is half to three-quarters full is best suited for city driving.  
Avoid short trips  
A cold engine has a very high consumption rate. The optimal operating temperature is only reached after several kilometers (miles). When outside temperatures are  
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very low, for example in winter, the consumption is much higher than average fig. 85. Plan trips economically and combine short trips.  
Have maintenance performed regularly  
Regular maintenance is required for fuel-efficient driving and increases the service life of the vehicle.  
Checking tire pressures  
Low tire pressures cause wear as well as increased rolling resistance of tires, and this increases consumption. Use tires with optimal rolling resistance.  
Adapt the tire pressures to the load:  
Follow the specifications on the tire pressure label ⇒ Tire pressure.  
Tire Pressure Monitoring System ⇒ Tire Pressure Monitoring System  
Using synthetic engine oil  
Full synthetic engine oils with a low viscosity reduce the frictional resistance in the engine and distribute significantly better and faster when cold-starting the engine  
Removing unnecessary weight  
Clearing out the luggage compartment, for example by removing empty crates or unneeded child restraints, can reduce consumption.  
To keep the vehicle air resistance as low as possible, remove accessories such as ski, bicycle, and roof racks after use.  
Saving energy  
The alternator, which is powered by the engine, generates power for the electrical equipment, such as the climate control system, window heating, or ventilation.  
Saving energy is simple, for example:  
When temperatures are high, air out the vehicle before driving and drive short distances with the windows open. Then turn on the climate control system.  
Turn off electrical equipment when it is no longer needed.  
WARNING  
Always adapt your speed and remain a safe distance to vehicles driving ahead according to the visual, weather, road, and traffic conditions.  
NOTICE  
Never let the vehicle roll down mountains or hills in the N neutral setting. The transmission is not lubricated when this happens and this can damage it.  
Learn about other ways to protect the environment. Think Blue. is the worldwide Volkswagen brand for sustainability and environmental impact.  
An authorized Volkswagen dealer or authorized Volkswagen Service Facility can provide you with more information about correct maintenance and replacemen  
parts that are particularly energy efficient, such as new tires.  
In driving situations when less power is required, the engine cylinders can deactivate automatically on vehicles that are equipped with Active Cylinder  
Management (ACT®). While deactivated, no fuel will be injected into the respective cylinders, which reduces fuel consumption overall.  
Information on the brakes  
During the first 200 to 300 km (100 to 200 miles), new brake pads do not yet have their full braking efficiency and first need to be “worn in”  
⇒
. However, you  
can compensate for the slightly reduced braking force by pressing firmly on the brake pedal. During the break-in period, the braking distance during full  
braking or automatic braking is longer than with brake pads that have been broken in. During the break-in period, avoid full braking and situations that place a  
heavy load on the brakes, such as driving too close to the vehicle ahead.  
Brake pad wear depends on driving conditions and style. When driving frequently in cities and on curves or with a sporty driving style, have your brake pads  
checked frequently by suitably qualified professionals. Volkswagen recommends contacting your Volkswagen dealership.  
When driving with wet brakes, for example after driving through water, in heavy rain, or after washing your vehicle, the braking efficiency can be reduced by  
moisture or ice on the brake rotors. You must “dry” the brakes as soon as possible by braking carefully at high speeds. Make sure there is no vehicle behind you an  
that you do not endanger anyone else on the road ⇒  
.
A coating of salt on the brake rotors and brake pads reduces the braking efficiency and increases the braking distance. If you do not apply the brakes for long  
periods of time on salt-covered roads, you must brake carefully to clean off the layer of salt ⇒  
.
Leaving the vehicle parked for long periods of time, low mileage, and avoiding heavy braking can contribute to corrosion on the brake rotors and dirty brake pad  
If you usually avoid heavy braking or if there is corrosion present, occasional heavy braking at high speeds is recommended to clean the brake rotors and pads.  
Ensure that you do not endanger any other vehicles or anyone else on the road ⇒  
.
WARNING  
Driving with worn brake pads or a malfunctioning brake system can result in accidents and serious injuries.  
If you suspect that the brake pads are worn or the brake system is malfunctioning, immediately find a suitably qualified professional and have the brake  
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pads checked and worn brake pads replaced. Volkswagen recommends contacting your Volkswagen dealership.  
WARNING  
New brake pads have not achieved the optimum braking efficiency yet.  
New brake pads do not have their full braking efficiency up to the first 300 km (200 miles) and need to be “worn in” first. You can make up for the reduced  
braking efficiency by pressing the brake pedal harder.  
To reduce the risk of accidents, serious injuries, and loss of vehicle control, drive with extra caution when the brake pads are new.  
During the break-in period for new brake pads, do not drive too close to other vehicles and avoid driving situations that place a heavy load on the brakes.  
WARNING  
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long. Prolonged braking causes the brakes to overheat. This can  
considerably reduce braking performance, increase braking distance and possibly lead to a total brake system malfunction.  
WARNING  
Overheated brakes reduces the braking efficiency and increase the braking distance considerably.  
When driving downhill, a lot of force is placed on the brakes and they become hot quickly.  
Before driving on a long stretch of road with a steep gradient, reduce your speed by shifting down to a lower gear (with a manual transmission or in  
tiptronic mode of the automatic transmission). This utilizes the engine braking efficiency and reduces the load on the brakes.  
Aftermarket or damaged front spoilers can affect the air supply to the brakes and cause them to overheat.  
WARNING  
Wet, icy, or salt-covered brakes will take longer to brake and increase the braking distance.  
Test the brakes carefully.  
Always press the brake pedal carefully several times to dry the brakes and clear the ice and salt from them, as long as the visibility, weather, road, and  
traffic conditions permit.  
If you are having the front brake pads checked, the rear brake pads should be checked at the same time. Regularly check the thickness of the brake pads  
visually by inspecting them through the openings in the wheel rims or from underneath the vehicle. If necessary, remove the wheels so that the brake pads can be  
inspected. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Driving a loaded vehicle  
Heed the following for good vehicle handling when the vehicle is loaded:  
Stow all cargo securely ⇒ Transporting.  
Accelerate with extra care and caution.  
Avoid sudden braking and driving maneuvers.  
Brake earlier than usual.  
WARNING  
Sliding loads can considerably impair the driving stability and safety of your vehicle, increase the braking distance when you brake hard or perform an  
emergency stop, and thus increase the risk of accidents and serious injury.  
Correctly secure the load to prevent it from sliding.  
Use suitable tie-downs or securing straps on heavy objects.  
Engage the rear seat backrests securely.  
Driving with an open trunk lid  
Driving with an open trunk lid can be especially dangerous. Secure all objects and the open trunk lid correctly and take sufficient precautions to reduce the amount  
of poisonous exhaust that enters the vehicle.  
WARNING  
109  
Driving with the trunk lid unlocked or open may cause serious injuries.  
Always drive with the trunk lid closed.  
Store all objects securely in the luggage compartment. Loose objects can fall out of the trunk and injure other road users.  
Always drive carefully and anticipate upcoming traffic situations.  
Avoid abrupt or sudden driving and braking maneuvers because the open trunk lid can move in an uncontrolled manner.  
Mark objects sticking out of the luggage compartment so they will be visible to others on the road. Observe legal regulations.  
If objects must stick out of the luggage compartment, never use the trunk lid to “clamp” or “secure” objects.  
If there is a roof rack with cargo on the trunk lid, always remove it before driving with an open trunk lid.  
WARNING  
Poisonous exhaust may enter the vehicle interior when the trunk lid is open. This can lead to a loss of consciousness, carbon monoxide poisoning, accidents,  
and serious injuries.  
To prevent poisonous exhaust from entering the vehicle, always drive with the trunk lid closed.  
If you absolutely must drive with the trunk lid open, take the following precautions to reduce the risk of poisonous exhaust fumes entering the vehicle  
interior:  
Close all windows and the power sunroof.  
Switch off air recirculation by the heating and fresh air system or air conditioner.  
Open all the air vents in the instrument panel.  
Set the blower for the heating and fresh air system or air conditioner to the highest setting.  
NOTICE  
Opening the trunk lid changes the height and possibly the length of the vehicle.  
Driving through water on roads  
Note the following to reduce the risk of vehicle damage when driving through water, for example on flooded roads:  
The water must not be any higher than the bottom of the vehicle body ⇒  
Do not driver faster than walking speeds.  
.
Never stop the vehicle, drive in reverse, or stop the engine in water.  
Oncoming vehicles create waves that can raise the water level for your vehicle enough that it is not safe to drive through.  
WARNING  
When driving through water, mud, slush, etc., the braking effect may be delayed due to damp or icy brake rotors and brake pads in the winter, and this can  
extend the braking distance.  
Perform careful braking maneuvers to “dry and remove ice” from the brakes. Do not endanger road users or disregard legal regulations when doing this.  
Avoid abrupt and sudden braking maneuvers directly after driving through water.  
NOTICE  
Vehicle components such as the engine, transmission, suspension, or electrical system can be severely damaged by driving through water.  
Never drive through salt water because salt can cause corrosion. Immediately clean any vehicle components that come into contact with salt water using  
fresh water.  
Breaking in the engine  
A new engine needs to be broken in during the first 1000 miles (1500 km). All moving parts should be able to work together. During the first few hours of operation,  
the engine has a higher internal friction than it will later.  
Up to 1000 km (600 miles):  
Do not accelerate fully.  
Do not use more than two thirds of the maximum engine RPM.  
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Between 1000 and 1500 km (600 to 1000 miles):  
Increase the speed and engine RPM gradually.  
The driving style during the first 1000 miles (1500 km) also affects the engine's quality. Even after that – especially when the engine is cold – the engine should be  
driven at moderate engine speeds to reduce engine wear and increase the possible mileage.  
Do not drive at too low of an engine speed (RPM). Always downshift if the engine stops running “smoothly”.  
New tires ⇒ Information about wheels and tires and brake pads ⇒ Information on the brakes must be carefully broken in.  
If the new engine is broken in gently, its service life is increased while, at the same time, reducing engine oil consumption.  
Operating the vehicle in different countries and continents  
The vehicle was manufactured by the factory for a specific country and meets those approval regulations that were valid at the time of vehicle manufacture.  
If the vehicle will be used temporarily or for a brief period in another country, then read and observe the following information.  
Some countries have special safety standards and regulations that differ from the vehicle configuration. Volkswagen recommends obtaining information about legal  
regulations from an authorized Volkswagen dealer or authorized Volkswagen Service Facility before driving in other countries.  
If the vehicle is sold in another country or will be used for an extended period in another country, then the applicable legal regulations in that country must be  
observed.  
Certain equipment may need to be installed or removed and functions may need to be deactivated. The scope and types of service may also be affected. This  
particularly applies if the vehicle is being operated for an extended period in a different climate region.  
Due to the many different frequency bands around the world, the Infotainment system installed at the factory may not function in other countries.  
NOTICE  
Volkswagen is not responsible for damage to the vehicle caused by substandard fuel, insufficient service, or not using Volkswagen Genuine parts.  
Volkswagen is not responsible if the vehicle does not meet all of the applicable legal requirements in other countries and continents.  
Troubleshooting  
Brake system malfunction  
The red warning light turns on.  
A message may also be displayed.  
Do not continue driving!  
1. Contact a suitably qualified professional and have the brake system checked. Volkswagen recommends contacting your Volkswagen dealership.  
Brake pad wear indicator (depending on the vehicle equipment)  
The warning light flashes or turns on red or yellow.  
The front brake pads are worn.  
1. Contact a suitably qualified professional immediately. Volkswagen recommends contacting your Volkswagen dealership.  
2. Have all brake pads inspected and replaced, if necessary.  
If the vehicle's braking performance changes  
If the brake pads are worn or if you notice that your vehicle does not brake as usual (the braking distance suddenly increases):  
1. Contact a suitably qualified professional immediately. Volkswagen recommends contacting your Volkswagen dealership.  
Starting and stopping the engine  
Ignition switch  
111  
Fig. 86 Positioning the vehicle key in the ignition switch.  
When a vehicle key is not in the ignition lock, the steering column lock can be activated.  
Vehicle key positions fig. 86:  
The ignition is switched off. The vehicle key can be removed.  
The ignition is switched on. The steering lock can be released.  
Press the brake pedal when the  
indicator light is green. Start the engine. Release the vehicle key once the engine has started. The vehicle key  
returns to the position once it is released.  
WARNING  
Careless or unintended use of the vehicle key can cause crashes and serious injuries.  
Always switch off the engine and take all vehicle keys with you when you leave the vehicle. Children or unauthorized people could lock the vehicle, start  
the engine, or switch the ignition on and activate electrical equipment, such as the power windows, which could lead to serious injuries.  
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked. In an emergency, they will not be able to leave  
the vehicle unassisted or care for themselves. For example, depending on the season, the temperature inside the vehicle could become very high or low,  
which can lead to serious injuries, illness or death, especially for very young children.  
Never start the engine or let it run in unventilated or enclosed spaces. Among other substances, engine exhaust contains carbon monoxide, an odorless  
and colorless poisonous gas. Carbon monoxide can cause loss of consciousness and death.  
Never remove the remote vehicle key from the ignition switch when the vehicle is in motion. The steering column lock could engage and you will not be  
able to steer the vehicle.  
Always fully extend the key bit of the remote control vehicle key and secure it in this position.  
Only attach light objects weighing up to 100 g (3.5 oz) to the vehicle key.  
NOTICE  
When the ignition is switched on and the engine is switched off, the 12 V vehicle battery could drain and prevent the engine from restarting.  
Always switch the ignition off before leaving the vehicle.  
The vehicle key can only be removed from the ignition lock when the selector lever is in the P position. Press and release the lock button in the selector lever if  
necessary.  
Starter button  
112  
The starter button replaces the ignition  
lock (Press & Drive).  
Fig. 87 In the lower area of the center console: starter button for starting the engine.  
Vehicles with manual transmission: Start the engine with the starter button and by pressing the clutch pedal.  
Vehicles with an automatic transmission: Start the engine with the starter button and by pressing the brake pedal.  
The vehicle can only be activated when there is a valid vehicle key inside the vehicle.  
Depending on the model, the starter button blinks to indicate readiness for use.  
The electronic steering column lock is activated when you leave the vehicle by opening the driver's door when the ignition is switched off ⇒ Steering information  
Switching the ignition on or off  
1. Press the starter button once without pressing the brake or clutch pedal  
⇒
.
Automatic ignition switch off  
If the vehicle recognizes that the driver is absent when the internal combustion engine is switched off, the ignition is automatically switched off after a certain amoun  
of time.  
Engine restart function  
If no valid vehicle key is detected inside the vehicle after stopping the engine, it can be started again within approximately five seconds. A message about this will b  
shown in the instrument cluster display.  
Once this time has elapsed, the vehicle can no longer be started without a valid vehicle key inside the vehicle.  
WARNING  
Unintentional vehicle movements can cause serious injuries.  
Do not press the brake pedal when switching on the ignition or the engine will start immediately.  
WARNING  
Careless or unintended use of the vehicle key can cause crashes and serious injuries.  
Always switch off the engine and take all vehicle keys with you when you leave the vehicle. Children or unauthorized people could lock the vehicle, start  
the engine, or switch the ignition on and activate electrical equipment, such as the power windows, which could lead to serious injuries.  
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked. In an emergency, they will not be able to leave  
the vehicle unassisted or care for themselves. For example, depending on the season, the temperature inside the vehicle could become very high or low,  
which can lead to serious injuries, illness or death, especially for very young children.  
Never start the engine or let it run in unventilated or enclosed spaces. Among other substances, engine exhaust contains carbon monoxide, an odorless  
and colorless poisonous gas. Carbon monoxide can cause loss of consciousness and death.  
Always switch the ignition off manually before leaving the vehicle and note any messages in the instrument cluster display.  
The vehicle being stationary for long periods with the ignition switched on can cause the 12 V vehicle battery to drain and then it will not be possible to start the  
engine.  
Starting the engine  
113  
1. Vehicles with ignition lock: Switch the ignition on ⇒ Ignition switch.  
2. Vehicles with starter button: Press the starter button once. The ignition must be switched on.  
3. Press and hold the brake pedal.  
4. Vehicles with an automatic transmission: Bring the selector lever to the N position or engage the parking lock P.  
5. Vehicles with ignition lock: Turn the vehicle key in the ignition lock, but do not press the accelerator pedal. Release the vehicle key once the engine starts.  
6. Vehicles with starter button: Press and hold the starter button ⇒ Starter button and do not press the accelerator pedal. For the engine to start, a valid vehicle  
key must be inside the vehicle and the brake must be pressed. Release the starter button once the engine starts.  
7. If the engine does not start, stop the starting procedure and try again after approximately one minute.  
8. Vehicles with starter button: If the vehicle was locked with the vehicle key, the starter button will be deactivated. If you are in the vehicle and you need to start th  
engine, unlock the vehicle first or perform an emergency start ⇒ Troubleshooting.  
9. Release the parking brake when you are ready to drive off.  
WARNING  
The risk of serious injuries can be reduced when the engine is running or when starting the engine.  
Never start the engine or let it run in unventilated or enclosed spaces. Among other substances, engine exhaust contains carbon monoxide, an odorless  
and colorless poisonous gas. Carbon monoxide can cause loss of consciousness and death.  
Never start the engine or let it run if oil, fuel, or other highly flammable operating materials are under the vehicle, near the vehicle, or dripping from the  
vehicle, for example as a result of damage.  
Never leave the vehicle unattended when the engine is running, especially if a gear is engaged. The vehicle could move suddenly or perform an unusual  
action, increasing the risk of damage, fires, and serious injuries.  
Never use a start booster. A start booster can explode and cause sudden engine revving.  
NOTICE  
The starter or engine can be damaged if you try to restart the engine while driving or immediately after switching it off.  
NOTICE  
Avoid high engine speeds, full acceleration and heavy engine loads when the engine is cold.  
NOTICE  
Do not push-start or tow-start the vehicle. Uncombusted fuel can damage the catalytic converter.  
NOTICE  
If the engine does not start, e.g. the fuel tank is empty, never use the starter with a gear engaged to drive or to attempt a tow-start. The starter can be damaged.  
If necessary, refill with fuel as per ⇒ Fuel types and refueling or use jump-start ⇒ Jump-starting.  
If the engine does not start, seek qualified professional assistance. Volkswagen recommends contacting your Volkswagen dealership.  
Do not let the engine run to warm up while the vehicle is parked. Begin driving as soon as there is enough visibility through the windows. This allows the engine  
to reach its operating temperature sooner and reduces the emissions.  
Electrical equipment with increased power draw switches off temporarily when the engine is started.  
If there is no vehicle key in the vehicle or the key is not detected, a message will appear in the instrument cluster display. This can occur if another signal  
interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.  
For example, if the vehicle key button cell battery is weak or drained, the engine cannot be started with the starter button. Perform an emergency start  
⇒ Troubleshooting.  
After starting, operating noises may be temporarily higher than usual while the engine is cold. This is normal and not a cause for concern.  
Stopping the engine  
1. Bringing the vehicle to a stop ⇒  
.
2. Park the vehicle ⇒ Parking.  
114  
3. Vehicles with ignition lock: Switch the ignition off.  
4. Vehicles with starter button: Press the starter button briefly. If the engine cannot be turned off, perform an emergency shut-off ⇒ Troubleshooting.  
5. Pay attention to the messages in the instrument cluster.  
WARNING  
Never turn the engine off when the vehicle is in motion. That can result in loss of control of the vehicle, accidents, and serious injuries.  
The airbags and safety belt pretensioners will not function.  
Braking support will not work. You will need to press down harder on the brake pedal to stop the vehicle.  
Power steering will not work. You will need to use additional strength to steer the vehicle.  
If the vehicle key is removed, the steering lock may engage and it will not be possible to steer the vehicle.  
WARNING  
Exhaust system components will become very hot. This can result in fires and serious injuries.  
Never park the vehicle in such a way that exhaust system components come into contact with flammable materials under the vehicle, for example shrubs,  
leaves, dry grass, spilled fuel, etc.  
Never use additional undercoating or corrosion protection for exhaust pipes, catalytic converters, heat shields, or particulate filters.  
NOTICE  
The engine can overheat after turning it off if the vehicle is driven with a high engine load for a long period of time.  
Let the engine run in neutral for approximately two minutes before turning it off to reduce the risk of engine damage.  
In vehicles with an automatic transmission, you can only remove the vehicle key from the ignition lock when the selector lever is in the P selector lever position  
The radiator fan in the engine compartment may continue running for several minutes after turning the engine off, even if the ignition is switched off or the  
vehicle key is removed. The radiator fan will turn off automatically.  
Remote start function  
With the remote start relay function, the engine can be started remotely, in order to heat or cool the vehicle interior before the start of a journey  
⇒
.
If the vehicle is equipped with Climatronic, this automatically heats or cools the vehicle interior to +20 °C (+68 °F) after the engine is started.  
When the outside temperature is below +20 °C (+68 °F), the exterior mirror heating is also switched on. When the outside temperature is below +39 °F (+4 °C), the  
rear window defroster is also switched on.  
Fig. 88 Vehicle key with remote start relay function  
You must press the following buttons on the vehicle key within three seconds to start the engine using the remote start relay function:  
Press the key  
Press the key  
fig. once. All turn signals will flash  
fig. twice in a row. All turn signals will flash. During remote start, the parking light turns on.  
If remote start relay is not actively or automatically interrupted or extended, then the engine runs for around 10 minutes and then switches off.  
A maximum of two remote start relays can be performed in a row, even if one or both remote start relays have been interrupted or extended within the 10 minute  
115  
period.  
In order to carry out two more remote starts, switch the ignition on and off once using the ignition switch or the starter button ⇒ Starting the engine. If the engine i  
switched off via the ignition switch or the starter button, the remote start relay function can only be used again after a period of up to 30 seconds.  
Ending the remote start relay  
1. Press the  
,
button or  
in the vehicle key to switch off the engine.  
Extending the remote start relay  
An active remote start can be extended by a maximum of 10 minutes.  
1. While the remote start relay process is in progress, press the  
button on the vehicle key twice in succession.  
Only the first remote start relay can be extended after the engine is switched off via the ignition switch or the starter button.  
Driving after a remote start relay  
If the engine has been started using the remote start relay function, the vehicle cannot be driven. To operate the vehicle, first switch off the engine and then restart i  
using the vehicle key in the ignition switch or the starter button.  
Remote start relay conditions  
The following conditions must be fulfilled simultaneously in order for the vehicle interior to be heated or cooled by the remote start relay function:  
The vehicle is completely ready to operate, e.g. the engine coolant level is not too low.  
Sufficient fuel is available and the indicator light  
did not light up before the vehicle was parked.  
The emergency flashers are switched off ⇒ In case of an emergency.  
The selector lever is in position P⇒ DSG® automated transmission: selecting the selector lever position and the brake pedal is not depressed.  
The vehicle key is not in the ignition switch. For vehicles with Keyless Access, all valid vehicle keys which are in the vehicle interior have been blocked for this  
period of time.  
All doors, the hood and the trunk lid are fully closed and locked ⇒ Vehicle key.  
WARNING  
Careless or unintended use of the remote start relay function can cause serious injuries.  
Never start the engine in an enclosed space, e.g. in a garage. The exhaust can cause fatal poisoning and result in death through suffocation.  
Only use the remote start relay function when no-one is in the vehicle and immediately before you intend to drive the vehicle.  
No adults or children should be on the vehicle during a remote start.  
Never start the engine if children or animals are in the vehicle. When the engine is running, the electrical seats may be used and can cause serious  
injuries.  
Never start the engine if the vehicle is covered with a protective cover. Hot vehicle components and exhaust can set the protective cover on fire and  
cause serious injuries.  
Never start the engine close to flammable or explosive materials. The exhaust could ignite the materials. This could cause a fire and serious injuries.  
Never start the engine if the vehicle is out of visual range.  
Never start the engine if the warning light  
is turned on or blinking ⇒ Troubleshooting.  
Using the remote start relay function may increase fuel consumption and discharge the 12-volt vehicle battery.  
The use of the remote start relay function may be regulated or prohibited in some districts. Always observe legal and local regulations relating to the use of the  
remote start relay function!  
During an active remote start relay, some vehicle functions are deactivated, e.g. the low beam headlight and the windshield wipers.  
Electronic immobilizer  
The immobilizer helps prevent the engine from being started and the vehicle from being moved with an unauthorized vehicle key.  
There is a chip in the vehicle key. The chip automatically deactivates the immobilizer if a valid vehicle key is inserted into the ignition lock.  
The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock. In vehicles with Keyless Access, the vehicle key must  
be outside the vehicle.  
The engine can only be started with a Volkswagen Genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Only using Volkswagen Genuine vehicle keys will ensure that your vehicle operates correctly.  
116  
Troubleshooting  
Fig. 89 On the right side of the steering column: emergency start function on vehicles with Keyless Access with push-button start.  
Engine control malfunction  
The yellow indicator light turns on.  
Engine control is malfunctioning.  
1. Have the engine checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
Engine speed limited  
The yellow indicator light turns on.  
The engine speed has been limited to reduce the risk of the engine overheating.  
The instrument cluster display shows the engine speed.  
The engine speed limitation is removed in the following scenarios:  
The engine is no longer within a critical temperature range.  
The driver’s foot is removed from the accelerator pedal.  
together with  
Engine speed limitation due to engine control malfunction  
The yellow indicator lights turn on.  
The engine speed limitation is triggered by an engine control malfunction.  
1. Make sure the displayed RPM is not exceeded.  
2. Have the engine checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility.  
The vehicle key cannot be removed from the ignition lock  
An unauthorized vehicle key was inserted into the ignition lock.  
Remove the vehicle key as follows:  
Vehicles with an automatic transmission:  
1. Press and release the lock button in the selector lever.  
2. Remove the vehicle key from the ignition lock.  
Valid vehicle key cannot be detected  
A corresponding indicator appears in the instrument cluster display.  
If the vehicle key has a weak or drained button cell battery, the vehicle key may not be able to be detected.  
An emergency start must be performed:  
1. Press and hold the brake pedal.  
2. Hold the vehicle key on the right side of the steering column trim panel immediately after pressing the starter button fig. 89.  
117  
The ignition will switch on automatically and the engine may start.  
The engine cannot be turned off  
The engine cannot be turned off when the starter button is pressed briefly.  
An emergency stop must be performed:  
1. Press the starter button twice within several seconds or press and hold one time.  
The engine will stop automatically ⇒ Starter button.  
The engine cannot be started  
If an unauthorized vehicle key is used or the system is malfunctioning, a corresponding indicator appears in the instrument cluster display.  
1. Use an authorized vehicle key.  
2. If the malfunction persists, seek assistance from qualified professionals.  
The engine cannot be started remotely  
If at least one of the following conditions are met, the engine remote start function does not start or the engine switches off when it was running:  
The vehicle is unlocked.  
The engine hood or the trunk lid is opened.  
The selector lever is not in position P⇒ DSG® automated transmission: selecting the selector lever position.  
There is a vehicle key in the ignition switch.  
The brake or accelerator pedal is pressed.  
During the remote start the fuel level sinks to the reserve amount.  
If the 12-volt vehicle battery is too weak or discharged.  
The switch for the hazard warning lights is pressed.  
Ensure that the necessary conditions are met and then restart the engine if necessary.  
Automatic transmission  
DSG® automated transmission: selecting the selector lever position  
Fig. 90 Left-hand drive: selector lever with lock button (arrow) on an automatic transmission.  
When the ignition is switched on, the selected gear is shown in the instrument cluster display.  
– Parking lock  
The drive gears are locked. Only select this gear when the vehicle is stationary.  
To move the selector lever out of this position when the ignition is switched on, press the brake pedal and press the lock button on the selector lever.  
– Reverse gear  
Reverse gear is selected. Only select this gear when the vehicle is stationary.  
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– Neutral  
The transmission is in the neutral setting. No power is transferred to the wheels and the engine braking effect is not available.  
– Permanent position for drive (normal program)  
The transmission upshifts and downshifts automatically when in the forward driving gears. The shifting time depends on the engine load, the personal driving style,  
and the driving speed.  
– Permanent position for drive (sport program)  
All driving gears automatically upshift later and downshift earlier than in D selector lever position, in order to fully utilize the engine power reserves. The shifting time  
depends on the engine load, the personal driving style, and the driving speed.  
Selector lever lock  
The selector lever lock prevents you from selecting a gear accidentally when in the P or N position, causing the vehicle to roll.  
To release the selector lever lock, switch the ignition on and press the brake pedal. Then press the lock button on the selector lever handle in the direction of the  
arrow fig. 90.  
When skipping past the N position, for example moving from reverse gear to D, the selector lever is not locked. This makes it possible to free the vehicle when it is  
stuck by “rocking” it. If the selector lever is in the N position for longer than approximately one second when the brake pedal is not pressed and the speed is less  
than approximately 3 mph (5 km/h), then the selector lever lock will engage.  
WARNING  
Engaging the incorrect gear can cause you to lose control of the vehicle, which could lead to accidents and serious injuries.  
Never press the accelerator pedal when engaging a gear.  
If you release the brake pedal while the engine is running and a gear is engaged, the vehicle will start moving.  
Never shift to reverse gear R while driving or engage the P parking lock while driving.  
WARNING  
Unintentional vehicle movements can cause serious injuries.  
As the driver, never leave the driver seat when the engine is running and a gear is engaged. If you have to leave the vehicle while the engine is running,  
always set the electronic parking brake and move the selector lever to the P position.  
When the engine is running and the D, S or R gear is engaged, hold the vehicle with the brake pedal. Even at idle speed, power is still being transmitted  
and the vehicle will “creep”.  
Never shift into reverse gear R or engage the parking lock P while the vehicle is moving.  
Never leave the vehicle in selector lever position N. The vehicle will roll downhill regardless of whether the engine is running or not.  
NOTICE  
If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal is released when P is engaged, the vehicle may move  
forward or backward a few inches.  
If N is engaged by mistake while driving, remove your foot from the accelerator pedal. Wait until the engine is at idle speed in neutral before shifting into a  
drive gear.  
If the selector lever is left for a long period of time in any position other than P when the engine is switched off, the 12 V vehicle battery will drain.  
Shifting using tiptronic  
Tiptronic allows you to shift gears  
manually on a DSG® automated  
transmission.  
119  
Fig. 91 Selector lever in Tiptronic position.  
Fig. 92 Steering wheel with shift paddles for Tiptronic.  
When shifting in the tiptronic program, the gear currently engaged is maintained. This applies until the system shifts gears automatically due to the current driving  
situation.  
Using tiptronic with the selector lever  
1. Push the selector lever to the right out of the D position into the tiptronic shift gate.  
2. Tap the selector lever forward  
or to the rear  
to upshift or downshift fig. 91.  
The lock button on the selector lever must not be pressed when tapping the selector lever within the tiptronic shift gate.  
Operating Tiptronic with the shift paddles  
1. Pull the right shift paddle toward the steering wheel to shift up fig. 92.  
2. Pull the left shift paddle toward the steering wheel to shift down.  
3. Pull the right shift paddle toward the steering wheel for a few seconds to leave the Tiptronic program.  
The Tiptronic program ends automatically if you do not operate the shift paddles for some time and the selector lever is not in the Tiptronic gate.  
NOTICE  
When accelerating, the transmission automatically upshifts to the next gear shortly before the maximum permissible engine RPM is reached.  
NOTICE  
120  
When downshifting manually, the transmission only shifts if it is no longer possible to over-rev the engine.  
Driving with an automatic transmission  
The transmission shifts up and down automatically when in the forward driving gears.  
Driving on an incline  
The steeper the incline, the lower the gear that you should select. Lower gears increase the engine braking effect. Never let the vehicle roll down mountains or hills  
in the N neutral setting.  
1. Reduce your speed.  
2. Push the selector lever to the right out of the D selector lever position into the Tiptronic gate ⇒ Shifting using tiptronic.  
3. Tap the selector lever back to downshift.  
Or: Downshift using the shift paddles on the steering wheel ⇒ Shifting using tiptronic.  
Stopping and starting to drive uphill  
The steeper the hill, the lower the gear that you should select.  
Hill Start Assist should be used when stopping or starting uphill when the engine is running ⇒ Hill start assist. The Hill Start Assist is switched off if the handbrake  
engaged.  
If you stop on a hill with a gear selected, always press the brake pedal or engage the handbrake to prevent the vehicle from rolling away. Only release the brake  
pedal or parking brake when you are pulling away ⇒  
.
Kick-down  
The kick-down feature makes maximum acceleration possible in the D or S selector lever position or in the tiptronic setting.  
When you press the accelerator pedal all the way down, the automatic transmission downshifts into a lower gear, depending on the vehicle speed and engine RPM  
This utilizes the full acceleration power of the vehicle ⇒  
.
With kick-down, the automatic upshift to the next gear only occurs if the maximum predefined engine RPM is reached.  
WARNING  
Fast acceleration can cause traction loss and sliding, especially on slippery roads. This could cause loss in vehicle control, accidents, and serious injuries.  
Always adapt your driving style to the flow of traffic.  
Only use the kick-down function or accelerate quickly when the visibility, weather, road, and traffic conditions allow it, and when other road users will not  
be endangered by the vehicle's acceleration and driving style.  
Please note that the drive wheels can continue to spin and the vehicle can slide if the traction control system is switched off, especially if the road is  
slippery.  
Switch the traction control system back on after the acceleration.  
WARNING  
Never let the brakes “rub” too often and too long or press the brake pedal too often and too long. Prolonged braking causes the brakes to overheat. This can  
considerably reduce braking performance, increase braking distance and possibly lead to a total brake system malfunction.  
NOTICE  
If you stop on inclines when a gear is engaged, do not press the accelerator pedal to prevent the vehicle from rolling away. This can cause the automatic  
transmission to overheat and can damage it.  
Never let the vehicle roll in the N selector lever position, especially when the engine is stopped. The automatic transmission is not lubricated and this can  
damage it.  
NOTICE  
Never let the brakes “rub” by pressing the pedal lightly when braking is not really necessary. This increases wear.  
Troubleshooting  
121  
Fig. 93 Remove the cover on the shift gate.  
Fig. 94 Manually release the selector lever lock.  
The engine is not starting  
The green indicator light turns on.  
The brake pedal was not pressed, for example when trying to shift to another gear using the selector lever.  
1. Press the brake pedal to select a gear.  
Driving is restricted by the lock button  
The green indicator light blinks.  
The lock button in the selector lever is not engaged.  
1. Check if the lock button is locked.  
2. Lock the lock button into place if necessary.  
The indicator light flashes, alternating with the selector lever position display  
The white indicator light flashes, alternating with the selector lever position display, e.g. D.  
Automatic gearbox malfunction.  
1. Drive at low engine speed to the nearest suitably qualified professional to have the system checked. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
122  
Transmission overheating  
The red warning light turns on.  
An audible warning may also sound. Where applicable, a message will appear in the instrument cluster display.  
The automatic gearbox can become heated, for example due to frequent start-ups, allowing the vehicle to “creep” for long distances, or in stop--and-go traffic.  
Do not continue driving!  
1. Let the transmission cool down with P engaged ⇒  
.
2. If the warning light stays on, stop driving.  
3. Contact professional assistance qualified in this respect. Otherwise, the transmission could become severely damaged.  
Selector lever lock emergency release  
If there is a loss of power, for example, the 12 V vehicle battery is drained and the vehicle should be towed, then the selector lever lock must be released manually.  
Contact professional assistance qualified in this respect.  
The emergency release is located under the shift gate cover.  
Remove the cover on the shift gate:  
1. Set the parking brake. If you cannot firmly apply the handbrake, the vehicle must be secured another way to prevent it from rolling.  
2. Switch the ignition off.  
3. Pull the cover near the selector lever boot upward carefully with the wires connected fig. 93.  
4. Fold the cover upward over the selector lever.  
Manually release the selector lever lock: ⇒  
1. Push the release lever in the direction of the arrow and hold it in this position fig. 94.  
2. Press the lock button forward into the selector lever handle and move the selector lever to the N position.  
3. After releasing the cover manually, carefully press into the center console while making sure the wires are in the correct position.  
Emergency program  
If all of the selector lever position displays have a gray background on the instrument cluster display, this means there is a system malfunction. The automatic  
gearbox will run in emergency mode. The vehicle can still be driven in emergency mode, but only at a reduced speed and not in all gears.  
With the DSG® automated transmission, it may no longer be possible to drive in reverse gear in some cases.  
In all cases, have the DSG ® automated transmission checked immediately by suitably qualified professionals. Volkswagen recommends contacting an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle is not moving even when a drive gear is engaged  
If the vehicle does not move in the desired direction, the system may not have engaged the drive position correctly.  
1. Press the brake pedal and select the drive position again.  
2. If the vehicle still does not move in the desired direction, there is a system malfunction. See a suitably qualified authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance to have the system checked.  
WARNING  
Never release the parking lock P while the parking brake is released. Otherwise, the vehicle may start to move unexpectedly on inclines or hills, which could  
then lead to accidents and serious injuries.  
NOTICE  
If you allow the vehicle to roll for a long time or at high speed with the engine is stopped and the selector lever is in the N position, for example when towing, the  
the automatic transmission will be damaged.  
NOTICE  
Immediately stop the vehicle safely or drive faster than 12 mph (20 km/h) the first time the vehicle indicates that the transmission is overheating.  
Stop the vehicle safely and switch off the engine as soon as possible if the message and audible warning are repeating approximately every 10 seconds.  
Let the transmission cool down.  
Only continue driving when the audible warning stops to reduce the risk of damaging the transmission. As long as the transmission is overheated, avoid  
starting the vehicle and driving slowly, like at walking speeds.  
123  
Driving on slopes  
Hill start assist  
Hill start assist helps when starting to drive uphill by actively holding the vehicle in place.  
Hill start assist activates automatically under the following conditions  
The following conditions must be met at the same time :  
The vehicle must be stationary and held with the brake pedal until you start driving.  
The engine must be running “evenly”.  
All four wheels must have good ground contact and the vehicle must not be tilted on an angle.  
Forwards or reverse gear is engaged.  
To start driving, take your foot off the brake pedal and press the accelerator pedal immediately. The brakes will release gradually as you start driving.  
Hill Start Assist deactivated  
Hill Start Assist is immediately deactivated if one of the conditions specified below in is no longer met:  
The driver’s door is opened.  
If the engine is running unevenly or in the event of an engine fault.  
The engine is switched off or it stalls.  
The selector lever is in the neutral position N.  
As soon as one of the tires does not have enough contact with the ground, for example, if the vehicle is tilted on an angle  
CAUTION  
If you do not pull away immediately after releasing the brake pedal, the vehicle may roll backward under certain circumstances. In this case, immediately  
operate the brake pedal or apply the parking brake.  
Press the brake pedal or apply the parking brake immediately if the engine stops.  
Press the brake pedal for a few seconds before you start to drive if you are driving on an incline in heavy traffic and you would like to prevent the vehicle  
from rolling backwards when starting to drive.  
Downhill speed control  
The downhill speed control system provides braking assistance when driving downhill in vehicles with automatic gearboxes  
⇒
. Downhill speed control does th  
by using the braking power of the engine.  
The automatic gearbox takes over selection of the ideal gear, depending on the current slope and speed. For this to happen, the selector lever must be in the D o  
selector lever position. Downhill speed control is not active in Tiptronic mode.  
As the downhill speed control can only downshift as far as third gear, you may need to switch to Tiptronic mode on very steep downhill stretches. In Tiptronic mode,  
manually shift into second or first gear to use the engine's braking power and reduce the load on the brakes.  
Downhill speed control activates automatically:  
If the gradient is greater than approximately 6%.  
And: If the selector lever is in selector lever position D or S.  
Additionally if the cruise control system is switched off: If the speed is below approximately 80 km/h (50 mph) or the brake is pressed.  
Additionally if the cruise control system is active: If the saved speed is exceeded.  
Downhill speed control deactivates automatically:  
When the gradient decreases.  
Or: if the transmission upshifts because the engine speed is greater than approximately 4500 rpm.  
Or additionally if the cruise control system is active: If the saved speed can be complied with.  
WARNING  
The intelligent technology of downhill speed control cannot overcome the natural laws of physics and it can only operate within the limits of the system. Do not  
allow the increased convenience provided by the driver assistance systems to tempt you into taking risks.  
Unintentional vehicle movements can cause serious injuries.  
Downhill speed control is not a replacement for the driver's attention.  
Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
124  
Downhill speed control cannot hold the vehicle on the incline or brake sufficiently going downhill in every situation, for example if the ground is slippery or  
icy.  
WARNING  
Always be ready to brake. If this is not the case, accidents and injuries may result.  
Downhill speed control is merely a tool and cannot sufficiently brake the vehicle going downhill under every circumstance.  
The vehicle can go faster despite the downhill speed control.  
Steering  
Steering information  
To make it more difficult to steal the vehicle, the steering must always be locked before leaving the vehicle.  
Steering  
The power steering is either hydraulic or electromechanical. Neither variant works when the engine is not running.  
Hydraulic power steering works with hydraulic hoses, hydraulic fluid, a pump, a filter and other parts, which generate constant oil pressure in the hydraulic system.  
Electromechanical power steering supplies energy only during the steering process and adjusts automatically based on the vehicle speed, steering torque and the  
steering wheel angle.  
Electronic steering column lock on vehicles with a starter button  
On vehicles with a starter button, the steering column is electronically locked:  
1. Stop the vehicle and, if necessary, move the selector lever to position P.  
2. Switch the ignition off and then open the driver's door. The steering column will be locked.  
If the steering column does not lock, first open the driver's door and then switch the ignition off. As long as the vehicle is unlocked, the steering column also stays  
unlocked.  
Mechanical steering column lock (steering lock)  
On vehicles with an ignition lock, the steering column is locked mechanically:  
Locking the steering column:  
1. Stop the vehicle and, if necessary, move the selector lever to position P.  
2. Remove the vehicle key.  
3. Turn the steering wheel slightly, until you hear the steering lock engage.  
Unlocking the steering column:  
1. Turn the steering wheel slightly to release the steering lock.  
2. Insert the vehicle key in the ignition lock.  
3. Hold the steering wheel in position and switch on the ignition.  
Electromechanical steering  
Power steering on an electromechanical steering system adjusts automatically based on the driving speed, the steering torque, and the steering angle of the  
wheels. Electromechanical power steering works only when the engine is running.  
If the power steering system is impaired or malfunctioning, a significantly greater amount of force than normal must be used to steer.  
Countersteering assist  
The countersteering assist provides the driver with steering assistance in critical driving situations. Additional steering power supports the driver when  
countersteering ⇒  
.
WARNING  
If the power steering is not functioning, the steering wheel becomes stiff, making it much more difficult to steer, which can in turn result in loss of control of the  
vehicle, accidents, serious injuries or death.  
Depending on the equipment, power steering may only work when the engine is running.  
Never let the vehicle roll when the engine is stopped.  
Never remove the remote vehicle key from the ignition switch when the vehicle is in motion. The steering column lock could engage and you would not  
be able to steer the vehicle.  
125  
WARNING  
The countersteering assist together with the ESC assists the driver when steering the vehicle in critical driving situations. The driver must always steer the  
vehicle in every scenario. The vehicle is not steered by the countersteering assist.  
NOTICE  
When the vehicle is being towed, switch on the ignition so that the turn signals, horn, windshield wipers, and the windshield washer system can be activated.  
Troubleshooting  
Steering malfunction  
The yellow indicator light turns on or flashes.  
The steering is stiffer or more sensitive than usual.  
The indicator light comes on and remains on:  
1. Restart the engine and drive the vehicle slowly for a short distance.  
2. If the indicator light stays on, contact a suitably qualified professional. Volkswagen recommends contacting your Volkswagen dealership.  
The indicator light flashes:  
1. Turn the steering wheel back and forth slightly.  
2. Switch the ignition off and back on.  
3. Pay attention to the messages in the instrument cluster display.  
4. If the indicator light continues to flash after switching the ignition back on, do not continue driving. Contact professional assistance qualified in this respect.  
126  

Related Topics

Messages about driving Pedals Gear recommendation Eco tips Information on the brakes Driving a loaded vehicle Driving with an open trunk lid Driving through water on roads Breaking in the engine Operating the vehicle in different countries and continents Starting and stopping the engine Automatic transmission Driving on slopes

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