2014-2023 Volkswagen Passat SUV Volkswagen Media Control User Manual
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Volkswagen Media Control for Your Volkswagen Passat SUV Eight Generation (2014-2023)

Finding and sending routes to the navigation system.  
Locating VW service partners.  
Registration required  
If you want to use VW Car-Net, you must log in and activate the functions. Many functions require a paid subscription. Some functions can be provided with a time-  
After registering successfully, inform all users of the vehicle that the following data from the vehicle is sent or automatically received:  
Speed  
Location.  
Further information.  
Functions and services of VW Car-Net and every trial or paid subscription may be adjusted, ended, deactivated, reactivated or enhanced without additional  
If you have any questions or would like to start a subscription, contact our VW Car-Net Response Center on 1-833-648-2735, or visit our website at  
Volkswagen Media Control  
Introduction  
Some sub-functions in radio mode, media mode, and navigation mode can be controlled remotely using “Volkswagen Media Control”. Information can be  
exchanged between a cell phone and the Infotainment system. The individual functions can then be controlled through the cell phone.  
The availability and range of functions of the “Volkswagen Media Control” app depend on the country and the cell phone being used.  
Requirements for this function:  
A cell phone.  
The “Volkswagen Media Control” app must be available on the cell phone that will be used.  
There must be a Wi-Fi connection between the Infotainment system and the cell phone Wi-FI hotspot, Setting up and deactivating a Wi-Fi hotspot ,.  
Mobile device data transmission must be activated Adjusting settings  
Recommended setup:  
.
Connect the cell phone as a Wi-Fi hotspot to the Infotainment system as a client in its Wi-Fi network.  
Connect the Infotainment system as a Wi-Fi hotspot with a separate media control cell phone as a client in its Wi-Fi network.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible cell phones, registered apps and availability can be found on the Volkswagen website, or at an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Telephone functions are not included in this app.  
Data transmission and control functions  
The factory-installed Infotainment system can be operated from other seats in the vehicle as follows using Volkswagen Media Control:  
Remote control of the radio and media player.  
Remote control of media playback  
The playback of audio and video files on up to two tablets can also be controlled from the Infotainment system through the Media Control main menu.  
The following information may be exchanged between the cell phone and the Infotainment system, depending on the country and the device:  
Navigation destinations  
Traffic information  
Content from social media networks  
Audio streaming  
Video streaming  
Vehicle data displays  
Media Control main menu  
The availability of the Media Control main menu, the range of functions, and the appearance of symbols depend on the country and the Infotainment system being  
used.  
Symbols in Media Control main menu:  
Open the media browser.  
Open the Volkswagen Media Control settings menu.  
Open the playback view. Start replay. If two tablets are  
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connected, playback will always start on both tablets. Pause replay. If two tablets are connected, playback will always be paused on both tablets.  
Transfers the sound to the vehicle speakers  
Raise the playback volume.  
Play the previous track in the playlist. Play the next track in the playlist.  
Lower the playback volume.  
Media playback on up to two connected tablets can be controlled through the Infotainment system using the Media Control main menu.  
If two tablets are connected, playback will always start on both tablets. The media file to be played must be stored on one of the two tablets.  
Music can also be played through the vehicle speakers.  
Opening the Media Control main menu  
1. To open the Media Control main menu, tap MENU Media Media Control  
.
Or: tap MENU Media Control  
.
Tablets connected via Wi-Fi are displayed in the main menu in the basic view.  
Starting playback on the connected tablets  
1. Tap  
to open the media browser.  
2. Select the connected tablet that contains the media file to be played from the list.  
3. Select a category in the list for sorting the stored media files.  
4. Select a media file to play.  
The selected media file will play on all connected tablets.  
Adjusting settings  
Opening the Volkswagen Media Control settings menu  
The path to the Media Control main menu depends on the Infotainment system being used.  
1. To open the Media Control main menu, tap MENU Media Media Control  
Or: tap MENU Media Control  
2. Tap Settings  
Function keys in the Volkswagen Media Control settings menu  
.
.
.
Wi-Fi : Open the Wi-Fi settings and mobile hotspot menu to establish a Wi-Fi connection to a cell phone.  
Mobile device data transmission : Cell phone data transmission is activated.  
Operation through apps : Opens a context menu with the following selection options:  
Deactivate deactivates operation of the Infotainment system through the tablet.  
Confirm sets that the operation of the Infotainment system through the tablet requires a confirmation on the Infotainment system.  
Allow enables operation of the Infotainment system through the tablet without confirmation on the Infotainment system.  
Wi-FI hotspot  
Introduction  
The Wi-Fi hotspot function is not available in all markets and vehicles.  
Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.  
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client).  
A data connection is required for connecting to the Internet and for certain functions, such as using Volkswagen We Connect.  
A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.  
The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe  
legal regulations for the country where you are operating the vehicle.  
There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible  
volume of data. Information on this can be obtained from the mobile network provider.  
Depending on your mobile data rate, additional costs (such as roaming fees) may result from downloading and using data packets online, especially in other  
countries.  
In the event of border crossings into countries with different permissible radio frequencies than your own country, use of the wireless function/Wi-Fi must be  
deactivated due to legal provisions. The wired functions are not affected by this restriction and can still be used.  
Establishing a data connection  
Wi-Fi (9.2 inch variant and 8 inch variant)  
Wi-Fi in accordance with IEEE 802.11 b/g/n.  
2.4 GHz and 5 GHz data transfer.  
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