2014-2023 Volkswagen Passat SUV Wi-FI hotspot User Manual
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Wi-FI hotspot for Your Volkswagen Passat SUV Eight Generation (2014-2023)

connected, playback will always start on both tablets. Pause replay. If two tablets are connected, playback will always be paused on both tablets.  
Transfers the sound to the vehicle speakers  
Raise the playback volume.  
Play the previous track in the playlist. Play the next track in the playlist.  
Lower the playback volume.  
Media playback on up to two connected tablets can be controlled through the Infotainment system using the Media Control main menu.  
If two tablets are connected, playback will always start on both tablets. The media file to be played must be stored on one of the two tablets.  
Music can also be played through the vehicle speakers.  
Opening the Media Control main menu  
1. To open the Media Control main menu, tap MENU Media Media Control  
.
Or: tap MENU Media Control  
.
Tablets connected via Wi-Fi are displayed in the main menu in the basic view.  
Starting playback on the connected tablets  
1. Tap  
to open the media browser.  
2. Select the connected tablet that contains the media file to be played from the list.  
3. Select a category in the list for sorting the stored media files.  
4. Select a media file to play.  
The selected media file will play on all connected tablets.  
Adjusting settings  
Opening the Volkswagen Media Control settings menu  
The path to the Media Control main menu depends on the Infotainment system being used.  
1. To open the Media Control main menu, tap MENU Media Media Control  
Or: tap MENU Media Control  
2. Tap Settings  
Function keys in the Volkswagen Media Control settings menu  
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Wi-Fi : Open the Wi-Fi settings and mobile hotspot menu to establish a Wi-Fi connection to a cell phone.  
Mobile device data transmission : Cell phone data transmission is activated.  
Operation through apps : Opens a context menu with the following selection options:  
Deactivate deactivates operation of the Infotainment system through the tablet.  
Confirm sets that the operation of the Infotainment system through the tablet requires a confirmation on the Infotainment system.  
Allow enables operation of the Infotainment system through the tablet without confirmation on the Infotainment system.  
Wi-FI hotspot  
Introduction  
The Wi-Fi hotspot function is not available in all markets and vehicles.  
Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.  
Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client).  
A data connection is required for connecting to the Internet and for certain functions, such as using Volkswagen We Connect.  
A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.  
The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe  
legal regulations for the country where you are operating the vehicle.  
There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible  
volume of data. Information on this can be obtained from the mobile network provider.  
Depending on your mobile data rate, additional costs (such as roaming fees) may result from downloading and using data packets online, especially in other  
countries.  
In the event of border crossings into countries with different permissible radio frequencies than your own country, use of the wireless function/Wi-Fi must be  
deactivated due to legal provisions. The wired functions are not affected by this restriction and can still be used.  
Establishing a data connection  
Wi-Fi (9.2 inch variant and 8 inch variant)  
Wi-Fi in accordance with IEEE 802.11 b/g/n.  
2.4 GHz and 5 GHz data transfer.  
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Two Wi-Fi modes at once:  
Tethering (2.4 GHz).  
2.4 GHz access point.  
Up to eight Wi-Fi devices can be connected at the same time.  
Internet connection via Wi-Fi:  
Tethering via cell phone.  
Hotspot for clients in the vehicle.  
Apple CarPlay™ via Wi-Fi.  
Android Auto™ via Wi-Fi.  
Simplified pairing process via WPS, NFC or QR code.  
Possible data connection types  
SIM card in SIM card reader: Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable  
network connection is only possible with a compatible SIM card.  
CarStick: Suitable CarStick in the appropriate USB socket  
CarStick Connecting to USB. ꢀAllow Internet connection must be activated in the Network  
settings menu.  
Bluetooth Profile rSAP: The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP . Allow Internet connection must be  
activated in the Network settings menu.  
External Wi-Fi device: Use the Wi-Fi hotspot on an external cell phone.  
eSIM (embedded SIM):The vehicle has a OCU with an embedded SIM card (eSIM ). In order to use this eSIM, you need to purchase data plans for use via the In-  
Car Shop.  
The following points must be activated in the settings menu:  
Network setup  
Allow Internet connection.  
Integrated data connection.  
Or: Data connection  
The types of possible data connections depend on the country and equipment.  
Setting up and deactivating a Wi-Fi hotspot  
The Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices.  
A data connection, for example through an internal eSIM card, a CarStick, or external Wi-Fi device, is also required for connecting to the Internet and for certain  
functions, such as using Volkswagen Car-Net. The possible types of data connections depend on the country and the Infotainment system being used.  
Determining network information  
Requirements  
Your vehicle has been added to your Volkswagen Car-Net account.  
You have paid for a data plan for your vehicle.  
1. Log in to the customer portal on the user account via the Volkswagen Car-Net app or the Car-Net customer portal and select the vehicle.  
2. Select the network name (SSID ) and network key (password) for the vehicle as follows:  
In the customer portal, under User  
Or: in the app, under User Wi-Fi  
Wi-Fi SSID and password.  
SSID & password.  
Connecting to Wi-Fi  
1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENU Settings  
Wi-Fi Mobile hotspot .  
2. Activate the  
Mobile hotspot checkbox.  
3. Search for available networks on the cell phone.  
4. Select from the network names (SSID).  
5. Enter and confirm the network key.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the cell phone.  
6. Repeat the process to connect additional cell phones.  
Deactivating a Wi-Fi hotspot  
1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENU Settings  
Wi-Fi Mobile hotspot .  
2. Deactivate the Mobile hotspot checkbox.  
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The Wi-Fi hotspot is deactivated.  
CarStick Connecting to USB  
A suitable CarStick is connected to the vehicle's USB port  
and connects the Infotainment system to the Internet via HSDPA/HSUPA, UMTS or EDGE.  
Commercially available USB sticks, such as UMTS sticks, are not compatible with the Infotainment system. A suitable CarStick is available at an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
Depending on the country and vehicle equipment, there may be one or more USB ports  
The location of the USB ports depends on the vehicle.  
in the vehicle.  
Connecting to the Internet using a CarStick is not possible with all Infotainment systems.  
Connecting  
To install the CarStick and connect to the Internet, read and follow the directions in the operating manual for the CarStick.  
Additional settings may be necessary.  
The availability of a suitable CarStick depends on the country. Information on availability can be found at the Volkswagen website or at an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility.  
If the connected CarStick is not recognized, disconnect all connected devices and then reconnect the CarStick.  
Quick connection  
Quick connection makes it possible to easily and quickly set up a wireless local network with encryption. In several countries, the function can alternatively be  
executed by scanning in a code.  
WPS with the Infotainment system as a Wi-Fi hotspot  
1. Open the Hotspot settings menu. To do this, tap MENU  
Wi-Fi Mobile hotspot (Wi-Fi) .  
2. Tap WPS quick connection (WPS button) .  
3. Activate WPS on the cell phone to be connected.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.  
4. Repeat the process to connect additional cell phones.  
Only one WPS connection can be established at a time. If multiple connection attempts start at the same time, all connection attempts will fail.  
WPS with Infotainment system as client  
1. Open the Hotspots (Wi-Fi) menu. To do this, tap MENU Settings  
Wi-Fi Wi-Fi .  
2. Tap WPS quick connection (WPS button) .  
3. Activate WPS on the external Wi-Fi device.  
The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the cell phone.  
WPS is not supported by all cell phones or some external Wi-Fi devices. In this case, connect manually:  
Adjusting settings  
Opening the Network settings menu  
1. Open the System settings menu. To do this, tap MENU SETTINGS  
.
Or: open the Car-Net (online services) settings menu. To do this, in the Car-Net main menu, tap Settings  
2. Open the Network settings menu. To do this, tap Network .  
.
3. Tap the function key of the respective section to configure the settings.  
Changes will be automatically applied when the menu is closed.  
Note: the Network settings menu is only visible if a SIM card is in the Infotainment system, there is a Bluetooth rSAP connection, or a compatible CarStick is  
connected to the Infotainment system.  
Function keys in the Network settings menu  
Network settings The submenu opens for connection settings with the mobile phone service provider (Mobile network settings menu) from whom the SIM card  
was purchased.  
Data roaming: Data roaming is deactivated. To use a data connection while out of the country, data roaming must be activated. This may result in additional  
charges. For information on roaming fees, contact the mobile phone service provider.  
Current connection details : Display of data packets sent and received through the Infotainment system. This display may differ from the mobile phone network  
provider data.  
Restore factory settings : Restoring the factory settings deletes all previous inputs and settings.  
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Internet connection : Opens a context menu with the options Do not allow (data connection will not be established), Show disclaimer (data connection will only  
be established after the prompt is confirmed) and Always allow (data connection will be established automatically).  
Function keys in the Mobile network settings menu  
Access point name : Mobile network provider's access point name for the mobile network connection. The name is automatically preset and, if necessary, can  
be manually changed according to the respective mobile phone service provider specifications.  
User name : User name when accessing the mobile network provider access point. The user name is automatically preset and, if necessary, can be manually  
changed according to the respective mobile phone service provider specifications.  
Password : Password to connect to the mobile network. The password is automatically preset and, if necessary, can be manually changed according to the  
respective mobile phone service provider specifications.  
Authentication : Depending on the mobile network provider, authentication (verification of identity) may be necessary. If this is the case, select Secure. If not,  
select Normal.  
Reset automatic connection settings : Any entries and settings that have been made are reset to the default settings.  
App-Connect  
Introduction  
App-Connect makes it possible to display and control content and functions displayed on the cell phone through the Infotainment system screen.  
To do this, the cell phone must be connected to the Infotainment system via a USB interface with a data transfer function.  
The following technologies may be available:  
Apple CarPlay.  
Android Auto™.  
MirrorLink®.  
Which App-Connect technologies are available to you depends on the country and on the cell phone in use.  
MirrorLink, Apple CarPlay and Android Auto are technologies which are operated by third parties and provided by Volkswagen AG. Volkswagen AG is not  
responsible if these technologies are canceled, discontinued or deactivated during the service life of the vehicle.  
You can find more information on the Volkswagen website.  
App-Connect wireless function in the event of border crossings  
In the event of border crossings into countries with different permissible radio frequencies than your own country, please note the following:  
The App-Connect wireless function may be limited due to legal provisions, or may not be possible at all. This can be indicated by a message in the Infotainmen  
system.  
The App-Connect wireless function must be deactivated due to legal provisions. The Wi-Fi hotspot must be deactivated.  
This does not apply to wired functions.  
Opening the App-Connect main menu  
Navigation to the App-Connect main menu depends on the Infotainment system being used.  
1. Tap MENU  
.
Or: press APP .  
WARNING  
Using apps while driving can distract from traffic. Driver distraction can cause accidents and injuries.  
Always drive attentively and responsibly.  
Only use apps and functions when the vehicle is stationary.  
WARNING  
If apps are used that are not suitable or that are not used correctly, this may result in vehicle damage, accidents, and serious injuries.  
Protect the cell phone and its apps from misuse.  
NOTICE  
Volkswagen is not responsible for vehicle damage that is caused by low-quality or malfunctioning apps, inadequate programming of apps, insufficient network  
strength, data loss during transmission, or misuse of cell phones.  
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