Get Opening and closing Guide for Volkswagen Polo SUV Fourth Generation (2001-2009)

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Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland

NOTICE

Take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper

and other components when parking the vehicle.

Drive carefully through dips in the road, over driveways, ramps, kerbstones and other objects. Low-lying vehicle components such as the

bumper, spoiler and parts of the running gear, engine or exhaust system could be damaged.

^a)Kerb weight without driver, without payload.

^b)Kerb weight with driver (75 kg) and service fluids.

Performance figures

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

For reasons of vehicle registration and vehicle taxation, the power output and performance of some engines may vary in some countries from the

information given in this booklet.

Petrol engines

Engine power

EC

Gearbox type

Maximum speed

161 km/h^a)

44 kW

CHYA

173 km/h^a)

55 kW

66 kW

81 kW

CHYB

CJZC

CJZD

MG5

184 km/h^b)

196 km/h^b)

MG6

Diesel engines

Engine power

EC

Gearbox type

Maximum speed

173 km/h

CYZB

CUSA

55 kW

MG5

184 km/h

66 kW

CUSB

c)

DSG^®7

–

When the performance figures were measured, the vehicle was not fitted with any equipment that could reduce performance, e.g. a roof

carrier or mud flaps.

^a)Maximum speed is reached in 5th gear.

^b)Maximum speed is reached in 4th gear.

^c)Figures were not available at time of publication.

Opening and closing

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Vehicle key set

Introduction

This chapter contains information on the following subjects:

→ Vehicle key ꢀ

→ Indicator lamp in the vehicle key ꢀ

→ Replacing the battery ꢀ

→ Synchronising the vehicle key ꢀ

Additional information and warnings:

Settings in the Volkswagen information system → Volkswagen information system ꢀ

Central locking system → Central locking system ꢀ

Starting and stopping the engine → Starting and stopping the engine ꢀ

Consumer information → Consumer information ꢀ

Manual opening and closing → Manual opening and closing ꢀ

DANGER

Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe or even fatal injuries within a very short period of time.

Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the

reach of children.

Call for medical help immediately you suspect that someone has swallowed a battery.

WARNING

Careless or unsupervised use of the vehicle key can lead to accidents or injuries.

Always take all vehicle keys with you every time you leave the vehicle. Children or third parties could lock the doors and tailgate, start the

engine or switch on the ignition and thus operate electrical equipment, such as the electric windows.

Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergency and

may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low temperatures,

according to season. This can cause serious injuries and illness or fatalities, especially for small children.

Never remove the vehicle key from the ignition lock when the vehicle is in motion. The steering lock may be activated and you will no longer

be able to steer the vehicle.

Vehicle key

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Fig. 22 Vehicle key

Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Vehicle key

The key can be used to lock and unlock the car from a distance → Central locking system ꢀ .

The remote control transmitter and the battery are integrated in the key. The receiver is located in the vehicle interior. The remote control range is

several metres around the vehicle when the battery is fully charged.

If the vehicle cannot be opened and closed using the vehicle key, the vehicle key will have to be re-synchronised → Synchronising the vehicle

key ꢀ , or the battery in the key replaced → Replacing the battery ꢀ .

Several vehicle keys can be used.

Opening and closing the key bit

Press button → Fig. 22 ① ꢀ to release the key bit and open it.

To fold in, press button ① and simultaneously fold in the key bit until it clicks into place.

Replacement key

You will need to quote the vehicle chassis number when ordering a replacement key or additional remote control keys.

Each new key contains a microchip which must be encoded with the data for the vehicle's electronic immobilizer. The vehicle key will not work if it

is not fitted with a microchip, or if the microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.

New keys or replacement keys are available from Volkswagen dealerships or from qualified workshops and authorised key services that are

qualified to manufacture these vehicle keys.

New and replacement vehicle keys must be synchronised before use. Go to a qualified workshop.

NOTICE

Every vehicle key contains electronic components. Protect the key from damage, moisture and excessive vibration.

Press the buttons on the key only if the corresponding function is actually needed. Pressing a button when the function is not required

could lead to the vehicle being unlocked unintentionally or the alarm going off. This also applies even when you are not within the effective range.

The function of the vehicle key can be affected temporarily if there is more than one transmitter in the direct vicinity working on the same

frequency (e.g. a two-way radio or mobile telephone).

Obstacles between the key and the vehicle, bad weather conditions and weak batteries can reduce the range of the remote control.

If the buttons on the vehicle key → Fig. 22ꢀ or one of the central locking buttons → Central locking system ꢀ are pressed repeatedly within a

short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if

necessary.

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Indicator lamp in the vehicle key

Fig. 23 Indicator lamp in the vehicle key

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

If a button on the vehicle key is pressed briefly, the indicator lamp → Fig. 23ꢀ (arrow) flashes once. The lamp will flash several times if the button

is pressed and held, e.g. convenience opening.

If the indicator lamp in the key does not light up when a button is pressed, the battery in the key should be replaced → Replacing the battery ꢀ .

Replacing the battery

Fig. 24 Vehicle key: opening the battery compartment

Fig. 25 Vehicle key: removing the battery

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Volkswagen recommends having the battery changed at a Volkswagen dealership or by a qualified workshop.

The battery is located on the rear side of the vehicle key underneath a cover.

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Replacing the battery

Fold out the key bit of the vehicle key → Opening and closing the key bitꢀ .

Pull up the cover on the rear side of the vehicle key → Fig. 24ꢀ in the direction of the arrow → ꢀ.

Using a suitable thin object, lever the battery out of the battery compartment → Fig. 25ꢀ.

Insert the new battery as shown → Fig. 25ꢀ and push it into the battery compartment against the direction of the arrow → ꢀ.

Fit the cover as shown → Fig. 24ꢀ and push it onto the vehicle key housing against the direction shown by the arrow until it engages.

NOTICE

The vehicle key can be damaged if the battery is not changed properly.

Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new batteries of the same voltage rating, size and

specification.

Make sure that the battery is fitted the right way round.

Dispose of discharged batteries in accordance with regulations governing the protection of the environment.

The battery in the vehicle key may contain perchlorate. Please comply with any legal requirements and regulations when handling and

disposing of these batteries.

Synchronising the vehicle key

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

It may no longer be possible to lock or unlock the vehicle with the remote control if the

button is pressed repeatedly outside of the

effective range of the vehicle key. If this is the case, the vehicle key should be re-synchronised as follows:

Fold out the key bit of the vehicle key → Opening and closing the key bitꢀ .

Press the

button on the vehicle key. Remain standing close to the vehicle.

Unlock the vehicle with the key bit within one minute. The synchronisation process is complete.

Fold in the key bit of the vehicle key.

Central locking system

Introduction

This chapter contains information on the following subjects:

→ Indicator lamp ꢀ

→ Description of the central locking system ꢀ

→ Locking and unlocking the vehicle from the outside ꢀ

→ Locking and unlocking the vehicle from the inside ꢀ

→ SAFELOCK mechanism ꢀ

→ Anti-theft alarm ꢀ

→ Interior monitoring system and anti-tow alarm ꢀ

The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the key

if the driver door is open.

If the vehicle is unlocked and not used for a long time (e.g. in your own garage) the vehicle battery could discharge or the engine may not start.

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Additional information and warnings:

Exterior views → Exterior views ꢀ

Infotainment system → Infotainment systemꢀ

Vehicle key set → Vehicle key set ꢀ

Doors → Doors ꢀ

Tailgate → Tailgate ꢀ

Electric windows → Electric windows ꢀ

Electric panorama sliding/tilting roof → Electric panorama sliding/tilting glass roof ꢀ

Mirrors → Mirrors ꢀ

Towing a trailer → Towing a trailer ꢀ

Cleaning and caring for the vehicle exterior → Caring for and cleaning the vehicle exterior ꢀ

Manual opening and closing → Manual opening and closing ꢀ

WARNING

Improper use of the central locking system could lead to serious injury.

The central locking system locks all doors. Locking the vehicle from the inside can prevent accidental opening of the doors and unauthorised

persons from entering the vehicle. However, locked doors can delay assistance to passengers inside the vehicle in the event of an accident

or emergency.

Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from the inside using the central locking

button. This may mean that people lock themselves in the vehicle. People locked in the vehicle may be subjected to very high or very low

temperatures.

Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness

or fatalities, especially to small children.

Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an emergency and may not be able to get

themselves to safety.

Indicator lamp

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The central locking system indicator lamp is located in the driver door → Vehicle interiorꢀ .

Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism → SAFELOCK mechanism ꢀ .

After locking the vehicle

Meaning

Without anti-theft alarm

With anti-theft alarm and

SAFELOCK mechanism

A red LED flashes for approximately 2 seconds, firstly at short

intervals and then more slowly.

Vehicle is locked and SAFELOCK is

activated.

Vehicle is locked.

–

A red LED flashes for approximately 2 seconds and then goes

out. The light starts to flash again after approximately 30

seconds.

Vehicle is locked and SAFELOCK is

deactivated.

A red LED flashes for approximately 2 seconds in short

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Fault in the locking system. Go Fault in the locking system. Go to a qualified

to a qualified workshop. workshop.

intervals. The lamp will then light up without interruption for

approximately 30 seconds.

NOTICE

Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.

Description of the central locking system

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The central locking system enables you to lock or unlock all the doors, the tailgate and tank flap from one central point:

From outside the vehicle with the vehicle key → Locking and unlocking the vehicle from the outside ꢀ .

From inside the vehicle with the central locking button → Locking and unlocking the vehicle from the inside ꢀ .

Certain central locking functions can be activated or deactivated in the infotainment system using the

button and the

and

Opening and closing function buttons → Menu and system settings (SETUP) ꢀ , or the vehicle can be taken to a qualified workshop.

The doors, the tailgate and the tank flap can be locked or unlocked manually if the vehicle key or central locking system fails → Manual opening

and closing ꢀ .

Automatic locking (Auto Lock)

The vehicle may lock itself automatically at speeds of approximately 15 km/h (10 mph) and above → Menu and system settings (SETUP) ꢀ . The

indicator lamp

in the central locking button will light up yellow when the vehicle is locked → Fig. 28ꢀ.

Automatic unlocking (Auto Unlock)

In some cases, the vehicle automatically unlocks all doors and the tailgate. This will happen in any of the following situations → Menu and system

settings (SETUP) ꢀ .

The vehicle is at a standstill and the vehicle key has been removed.

In vehicles with an automatic gearbox: the selector lever is in position P and the ignition has been switched off.

In an accident, when airbags have triggered → Manual opening and closing ꢀ .

Automatic unlocking gives emergency response crew access to the vehicle.

If the buttons on the vehicle key → Fig. 26ꢀ or → Fig. 27ꢀ or one of the central locking buttons → Fig. 28ꢀ are pressed repeatedly within a

short period of time, the central locking system will switch off briefly to prevent overloading. The vehicle is then unlocked for approximately 30

seconds. If the doors or the tailgate are not opened during this time the vehicle will lock again automatically.

Locking and unlocking the vehicle from the outside

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Fig. 26 Buttons on the vehicle key

Fig. 27 Mechanical vehicle key

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Function

Action to be followed with key in the lock cylinder

→ Fig. 26ꢀ or → Fig. 27ꢀ

Buttons to be used in the vehicle key → Fig. 26ꢀ

Unlocking the

vehicle.

Insert the vehicle key in the driver door lock cylinder and turn

anticlockwise. Turn and hold for convenience opening.

Press the

opening.

button. Press and hold for convenience

Press the

button. Press and hold for convenience

closing. In vehicles with a SAFELOCK mechanism, press

the button once to lock the vehicle using the

SAFELOCK mechanism → SAFELOCK mechanism ꢀ .

Press the button twice to lock the vehicle without the

SAFELOCK mechanism.

Locking the

vehicle.

Insert the vehicle key in the driver door lock cylinder and turn

clockwise. Turn and hold for convenience closing.

Unlocking the

tailgate.

Insert the vehicle key in the driver door lock cylinder and turn

anticlockwise.

Press the

button → Tailgate ꢀ .

Please note: depending on the central locking function that has been set in the infotainment system, all of the doors and the tailgate may only be

unlocked when the button is pressed twice → Menu and system settings (SETUP) ꢀ .

The vehicle key will lock or unlock the vehicle only when the battery has enough power and the key is located within a few metres of the vehicle.

When the vehicle is locked, all turn signals will flash once as confirmation.

When the vehicle is unlocked, all turn signals will flash twice as confirmation.

If the turn signals do not flash as confirmation when the vehicle has been locked, at least one of the doors or the tailgate is not closed.

The vehicle cannot be locked using the vehicle key if the driver door is still open. The vehicle will lock again automatically within a few seconds of

being unlocked if you do not open one of the doors or the tailgate. This function prevents the vehicle from remaining unlocked if the unlocking

button is pressed by mistake.

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Convenience opening and closing

See: Electric windows – Functions → Electric windows ꢀ .

See: Function of the electric panorama sliding/tilting roof → Electric panorama sliding/tilting glass roof ꢀ .

Depending on the mirror function set in the infotainment system, the exterior mirrors fold out again when the vehicle is unlocked using the

button → Mirrors ꢀ .

Locking and unlocking the vehicle from the inside

Fig. 28 In the driver door: central locking button

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Press the → Fig. 28ꢀ button:

Unlocks the vehicle.

Locks the vehicle.

The central locking button functions with the ignition switched on or off only when all doors are closed.

If the vehicle has been locked with the vehicle key, the central locking button does not work.

Please note the following when using the central locking button to lock the vehicle:

The indicator lamp

in the → Fig. 28ꢀ button lights up yellow when all doors are closed and locked.

In vehicles with SAFELOCK mechanism: the SAFELOCK mechanism is not activated → SAFELOCK mechanism ꢀ .

The anti-theft alarm will not be activated.

It is not possible to open the doors or tailgate from the outside, for instance when stopped at traffic lights.

The doors can be unlocked and opened from the inside by pulling the door release handle. The indicator lamp

in all doors switches off.

You may have to pull the door release lever more than once. The unopened doors and tailgate remain locked and cannot be opened from the

outside.

In some cases, the vehicle automatically unlocks all doors and the tailgate → Menu and system settings (SETUP) ꢀ when:

The

button is pressed → Fig. 28ꢀ.

The vehicle comes to a standstill and the vehicle key is removed.

A vehicle door is opened depending on the menu settings in the infotainment system → Menu and system settings (SETUP) ꢀ .

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SAFELOCK mechanism

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Depending on the vehicle equipment level, the vehicle may have a SAFELOCK mechanism and an anti-theft alarm → Anti-theft alarm ꢀ .

The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked. This makes it more difficult to break into the

vehicle. The doors can no longer be opened from the inside → ꢀ.

Function

Action

Locking the vehicle and activating the SAFELOCK

mechanism.

Press the

button on the vehicle key once → Locking and unlocking the

vehicle from the outside ꢀ .

Press the

button on the vehicle key twice → Locking and unlocking

the vehicle from the outside ꢀ .

Locking the vehicle without activating the SAFELOCK

mechanism.

Press the central locking button

in the driver door once → Locking and

unlocking the vehicle from the inside ꢀ .

Press the button for switching off the interior monitor and the anti-tow alarm

once → Interior monitoring system and anti-tow alarm ꢀ .

Depending on the vehicle equipment level, when the ignition is switched off, the instrument cluster display may inform you about the activated

SAFELOCK mechanism (SAFELOCK).

Deactivating the SAFELOCK mechanism

The SAFELOCK mechanism can be deactivated in one of the following ways:

Press the

button on the vehicle key twice.

Before locking the vehicle, press the button for switching off the interior monitor and anti-tow alarm

system and anti-tow alarm ꢀ .

once → Interior monitoring

Switch on the ignition.

The following applies when the SAFELOCK mechanism is deactivated:

The vehicle can be unlocked and opened from the inside using the door release lever.

The anti-theft alarm is active.

The interior monitoring system and anti-tow alarm are deactivated.

WARNING

Take care when using the SAFELOCK mechanism to avoid accidents or injuries.

Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key. The doors can no longer be opened from the inside

once the SAFELOCK mechanism is activated.

Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In

an emergency, people locked inside the vehicle would not be able to leave the vehicle by unlocking the doors.

Anti-theft alarm

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First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm and a SAFELOCK mechanism → SAFELOCK mechanism ꢀ .

The anti-theft alarm makes it more difficult to break into the vehicle or steal it.

The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.

When does the system trigger an alarm?

The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the

following unauthorised actions are performed while the vehicle is locked:

In vehicles with an open lock cylinder: a door unlocked mechanically with the vehicle key is opened and the ignition is not switched on within

approximately 15 seconds.

In vehicles with a covered lock cylinder: a door unlocked mechanically with the vehicle key is opened.

A door is opened.

The bonnet is opened.

The tailgate is opened.

The ignition is switched on using an invalid key.

The vehicle battery is disconnected.

There is movement inside the vehicle (in vehicles with interior monitoring) → Interior monitoring system and anti-tow alarm ꢀ .

The vehicle is towed (vehicles with anti-tow alarm) → Interior monitoring system and anti-tow alarm ꢀ .

The vehicle is lifted (vehicles with anti-tow alarm) → Interior monitoring system and anti-tow alarm ꢀ .

The vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior monitoring) → Interior monitoring system and anti-

tow alarm ꢀ .

A trailer that is connected to the anti-theft alarm system is removed → Towing a trailer ꢀ .

Switching off the alarm

Unlock the vehicle using the release button on the vehicle key or switch on the ignition using a valid vehicle key.

The alarm will be triggered again if a person gains access to the same or a different secured zone after the alarm has been switched off.

For example, if the tailgate is opened after a door had been opened.

The anti-theft alarm will not be activated if the vehicle is locked from the inside using the central locking button

.

If you unlock the driver door mechanically using the vehicle key, only the driver door is unlocked, and not the whole vehicle. The

SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the

doors will not be unlocked).

The anti-theft alarm will not function correctly if the vehicle battery is weak or discharged.

Interior monitoring system and anti-tow alarm

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Fig. 29 Next to the driver seat: button for switching off the interior monitoring system and anti-tow alarm

Fig. 30 In the roof console: sensors for the interior monitoring system (arrows)

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.

The anti-tow alarm will be triggered if the vehicle is lifted.

Switching on the interior monitoring system and anti-tow alarm

Lock the vehicle using the vehicle key. When the anti-theft alarm is switched on, the interior monitoring system and the anti-tow alarm are also

active.

When interior monitoring and the anti-tow alarm have been deactivated by pressing the

reactivated by pressing the button again. The yellow indicator lamp goes out.

button → Fig. 29ꢀ, these functions can be

Switching off the interior monitoring system and anti-tow alarm

The orientation lighting in the button

must be lit up when switching the systems off → Fig. 29ꢀ. To switch the orientation lighting on,

remove the vehicle key from the ignition lock and open the driver door.

Press the

button → Fig. 29ꢀ. A yellow indicator lamp will light up in the button until the vehicle is locked.

Close all doors and the tailgate.

Lock the vehicle using the vehicle key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehicle is

locked.

The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar,

situations:

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If any people or animals are to remain inside the vehicle for a short period.

If the vehicle is to be loaded onto another vehicle.

If the vehicle is being transported (e.g. on a ferry).

If the vehicle is going to be towed with one axle off the ground.

If the vehicle is to be parked in a two-storey garage.

If the vehicle is to be parked in a car wash.

Risk of false alarm

Interior monitoring can only work properly if the vehicle is completely closed. Comply with legal regulations. A false alarm can be triggered in any

of the following circumstances:

If one or more windows are fully or partly open.

If the electric panorama sliding/tilting roof is fully or partly open.

If lightweight items such as loose pieces of paper or items hung from the interior mirror (e.g. air-fresheners) are left in the vehicle.

If a mobile telephone that is left in the vehicle vibrates.

If the vehicle is being transported (e.g. on a ferry).

If the vehicle is being parked in a two-storey garage.

If the vehicle is in a car wash.

If doors or the tailgate are still open when the anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the

anti-tow alarm are not activated until all doors and the tailgate are closed.

The SAFELOCK mechanism is deactivated when the interior monitor and anti-tow alarm are switched off → SAFELOCK mechanism ꢀ .

Doors

Introduction

This chapter contains information on the following subjects:

→ Warning lamp ꢀ

→ Childproof lock ꢀ

Additional information and warnings:

Exterior views → Exterior views ꢀ

Vehicle key set → Vehicle key set ꢀ

Central locking system → Central locking system ꢀ

Manual opening and closing → Manual opening and closing ꢀ

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WARNING

Any door that is not properly closed could open suddenly while the vehicle is in motion. This could lead to severe injuries.

Stop as soon as possible and close the door.

Make sure that the door is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.

Doors should only be opened or closed when you are sure there is no-one in their path.

WARNING

Any door being held open by the door arrester could close unexpectedly in strong winds or if the vehicle is on a slope. This could lead to

injuries.

Always keep a good grip on the handle when opening and closing doors.

Warning lamp

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Lit up

Possible cause

Action

Do not drive on!

Open the appropriate vehicle door and then close it again.

At least one vehicle door is opened or not properly closed.

Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few

seconds.

A warning lamp

appears in the instrument cluster display if a door is open or not properly closed.

Childproof lock

Fig. 31 In the left rear door: childproof lock

switched off,

switched on

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Fig. 32 In the right rear door: childproof lock

switched off,

switched on

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The childproof lock prevents the rear doors from being opened from the inside, e.g. so that children cannot open the doors accidentally while the

vehicle is in motion. When the childproof lock is activated the door can only be opened from the outside.

Switching the childproof lock on and off

Unlock the vehicle and open the appropriate rear door.

Fold the key bit out of the vehicle key → Vehicle key set ꢀ .

Use the key bit to turn the slot to the required position.

Slot position → Fig. 31ꢀ or → Fig. 32ꢀ:

Childproof lock is switched off.

Childproof lock is switched on.

WARNING

When the childproof lock is activated, the door cannot be opened from the inside.

Never leave children or people requiring assistance alone in the vehicle when the doors are locked. This may mean that these people lock

themselves in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety.

People locked in the vehicle may be subjected to very high or very low temperatures.

Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness

or fatalities, especially to small children.

Tailgate

Introduction

This chapter contains information on the following subjects:

→ Warning lamp ꢀ

→ Opening the tailgate ꢀ

→ Closing the tailgate ꢀ

Additional information and warnings:

Exterior views → Exterior views ꢀ

Central locking system → Central locking system ꢀ

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Manual opening and closing → Manual opening and closing ꢀ

WARNING

Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.

Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.

Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.

After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The

closed tailgate must be flush with the surrounding body panels.

Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.

Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are

objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or

remove the load from the surface.

Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.

Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage

compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or

cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.

NOTICE

Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a

garage.

NOTICE

Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in

damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.

Warning lamp

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Lit up Possible cause

Action

Do not drive on!

Open the tailgate and close it again.

The tailgate is open or not properly closed.

Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few

seconds.

A warning lamp

appears in the instrument cluster display if the tailgate is open or not properly closed.

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WARNING

If the tailgate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.

Stop as soon as possible and close the tailgate.

After closing the tailgate, always check that it is properly secured.

Opening the tailgate

Fig. 33 In the vehicle key: button for unlocking and opening the tailgate

Fig. 34 Opening the tailgate from the outside

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Before opening the tailgate, always remove any items of luggage that are on the luggage carrier attached to the tailgate → ꢀ.

Unlocking with the vehicle key

Press the

button in the vehicle key → Fig. 33ꢀ for approximately one second to unlock the tailgate.

OR: press and hold down the

button until the tailgate has opened a few centimetres automatically.

Open the tailgate using the Volkswagen badge → Opening with the Volkswagen emblemꢀ .

Opening with the Volkswagen emblem

Unlock the vehicle or tailgate or open one of the doors.

Press the top part of the Volkswagen badge with your thumbs → Fig. 34 ① ꢀ and push out the bottom part with your fingers ②.

With your hand under the Volkswagen badge, lift up and open the tailgate. Once it reaches a certain angle, the tailgate will open by itself.

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WARNING

Serious injuries can occur if the tailgate is unlocked or opened incorrectly or without due care and attention.

It may not always be apparent that the tailgate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the

tailgate may open suddenly while the vehicle is in motion.

At outside temperatures lower than around 0°C (+32°F), the opening mechanism cannot always lift the partially opened tailgate

automatically. The tailgate then has to be guided further up by hand.

Closing the tailgate

Fig. 35 Open tailgate: handle recesses for closing the tailgate

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Closing the tailgate

Grip one of the recesses in the interior trim of the tailgate → Fig. 35ꢀ.

Pull the tailgate down with some force until it engages in the lock.

Pull the tailgate to make sure that it is engaged securely.

Locking the tailgate

The vehicle will be locked again if you do not open one of the doors or the tailgate within a few seconds automatically after unlocking the car. This

function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.

The tailgate can only be locked when it is properly closed and engaged.

The tailgate is also locked by the central locking system.

If the tailgate of a locked vehicle is unlocked using the

button in the vehicle key, it will lock again approximately 20 seconds after

it is closed. The anti-theft alarm is activated immediately after it is closed → Central locking system ꢀ .

If the tailgate is closed but not locked, it will lock automatically once the vehicle reaches a speed of approximately 9 km/h (6 mph).

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WARNING

Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.

Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage

compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or

cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.

Before closing the tailgate, check that the vehicle key is not in the luggage compartment.

Electric windows

Introduction

This chapter contains information on the following subjects:

→ Opening or closing the windows electrically ꢀ

→ Electric windows – functions ꢀ

→ Roll-back function for the electric windows ꢀ

Additional information and warnings:

Volkswagen information system → Volkswagen information system ꢀ

Infotainment system → Infotainment systemꢀ

Central locking system → Central locking system ꢀ

Cleaning and caring for the vehicle exterior → Caring for and cleaning the vehicle exterior ꢀ

WARNING

Careless or unsupervised use of the electric windows can cause serious injuries.

The electric windows should only be opened or closed when you are sure that nobody is in their operating area.

Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened

in an emergency.

Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes

after the ignition has been switched off, provided that the driver door and front passenger door are not opened.

When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that

they cannot be opened or closed.

NOTICE

During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.

Opening or closing the windows electrically

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one-touch opening and closing

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Buttons in the driver door with one-touch opening and closing

Key to → Fig. 36ꢀ:

Buttons for the windows in the front doors.

Buttons for the windows in the rear doors.

Safety button for switching the electric childproof lock on and off.

Opening and closing windows with one-touch opening and closing

Function

Action

Press the

Pull the

Opening

button.

Closing

Stopping the one-touch function

Press or pull the button for the appropriate window again.

The safety switch → Fig. 36 ③ ꢀ deactivates the electric window buttons in the rear doors. The yellow

indicator lamp in the button will light up.

The electric windows will only function when the ignition is switched on.

The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and

front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can

be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience

opening/closing is started → Convenience opening and closing ꢀ .

Electric windows – functions

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

One-touch opening and closing

One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do

this.

For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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For one-touch opening: press the button for the appropriate window down briefly into the second position.

Stopping the one-touch function: press or pull the button for the appropriate window again.

Restoring one-touch opening and closing

One-touch opening and closing is deactivated if the vehicle battery has been disconnected or discharged while the windows were not fully closed.

The function will have to be reset.

Close all windows and doors.

Pull up the button for the window and hold it in this position for at least one second.

Let go of the button then pull it up again and hold it in this position. One-touch opening and closing is now ready for operation.

The one-touch function can be restored for individual windows or for several windows at the same time.

Convenience opening and closing

The windows can be opened and closed from outside the vehicle using the vehicle key:

Press and hold the locking or unlocking button on the vehicle key. All electric windows will be either opened or closed.

To interrupt this function, let go of the locking or unlocking button.

During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.

WARNING

Careless or unsupervised use of the electric windows can cause serious injuries.

The electric windows should only be opened or closed when you are sure that nobody is in their operating area.

Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened

in an emergency.

Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes

after the ignition has been switched off, provided that the driver door and front passenger door are not opened.

When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that

they cannot be opened or closed.

One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a qualified

workshop.

Roll-back function for the electric windows

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing → ꢀ. If the one-touch closing

function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.

Check to see why the window has not closed.

Try to close the window again.

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If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the

automatic closing function is switched off for approximately 10 seconds.

If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again

within 10 seconds → ꢀ.

Closing the window without the roll-back function

Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small

section of the path of the closing window.

If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop

again if it is stiff or meets another obstacle.

Please go to a qualified workshop if the window still cannot be closed.

WARNING

Closing the electric windows without the roll-back function could lead to severe injuries.

Always take care when closing electric windows.

Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.

The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.

The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing → Convenience opening

and closing ꢀ .

Electric panorama sliding/tilting glass roof

Introduction

This chapter contains information on the following subjects:

→ Opening and closing the electric panorama sliding/tilting glass roof ꢀ

→ Electric panorama sliding/tilting glass roof – function ꢀ

→ Roll-back function of the electric panorama sliding/tilting glass roof ꢀ

Additional information and warnings:

Infotainment system → Infotainment systemꢀ

Central locking system → Central locking system ꢀ

Roof carrier → Roof carrier ꢀ

Manual opening and closing → Manual opening and closing ꢀ

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WARNING

Always take care when using the electric panorama sliding/tilting glass roof; otherwise you could cause accidents or serious injuries.

The electric panorama sliding/tilting glass roof should only be opened or closed when you are sure that nobody is in its operating area.

Always take all vehicle keys with you every time you leave the vehicle.

Never leave children or people requiring assistance alone in the car, particularly if they have access to the vehicle key. Unsupervised use of

the vehicle key can result in the vehicle being locked, the engine being started, the ignition being switched on and the electric panorama

sliding/tilting glass roof being operated.

The electric panorama sliding/tilting glass roof can be operated for a short time after the ignition has been switched off, provided the driver

door or the front passenger door is not opened.

NOTICE

In cold conditions, remove any ice and snow from the roof of the vehicle before you open or tilt the electric panorama sliding/tilting glass roof

to avoid the risk of damage.

The electric panorama sliding/tilting glass roof should always be closed before you leave the vehicle or if it starts to rain. Any rain entering

the vehicle when the electric panorama sliding/tilting glass roof is open could cause considerable damage to the electrical system. This can

result in further damage to the vehicle.

If there is a fault in the electric panorama sliding/tilting roof, the roll-back function will not work properly. Go to a qualified workshop

Leaves and other loose objects must be removed from the guide rails of the electric panorama sliding/tilting glass roof at regular intervals,

using a vacuum cleaner or by hand.

Opening and closing the electric panorama sliding/tilting glass roof

Fig. 37 In the roof: turn the switch to open and close

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Fig. 38 In the headliner: push the switch to tilt and pull the switch to close

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The rotary switch must be in the basic position ① before the electric panorama sliding/tilting glass roof can be tilted.

Function

Action

→ Fig. 37ꢀ

and → Fig. 38ꢀ

Turn the switch past the position ② and hold down until the

glass roof has reached the required position.

Opening sliding roof completely

③

Moving sliding roof to convenience position

Setting an intermediate position

Closing sliding roof completely

Tilting the tilting roof completely

Stopping the one-touch function

Closing fully

②

② to ①

①

Turn the switch to the required position.

④

Push the switch back briefly.

Press or pull the switch again briefly.

Pull the switch back briefly.

④ or ⑤

⑤

The electric panorama sliding/tilting roof will work only when the ignition has been switched on. The electric panorama sliding/tilting glass roof can

be operated for a short time after the ignition has been switched off, provided the driver door or the front passenger door is not opened.

If the closing procedure has been started, it will be interrupted as soon as the ignition is switched off and the switch for the electric panorama

sliding and tilting glass roof is activated.

If it is not possible to close the electric panorama sliding/tilting glass roof electrically you will have to close it manually. You will not be able to

close the electric panorama sliding/tilting glass roof manually without first removing some vehicle components. Go to a qualified workshop.

Sliding blind

Use the handle at the front near the roof opening to move the sliding blind to the required position.

The convenience position allows sufficient air supply together with low wind noise.

Electric panorama sliding/tilting glass roof – function

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

Convenience opening and closing

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Convenience opening and closing

The electric panorama sliding/tilting glass roof can be opened and closed from the outside with the vehicle key.

Press and hold the locking or unlocking button on the vehicle key. The electric panorama sliding/tilting roof is tilted or closed.

Let go of the lock or unlock button to interrupt this function.

During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.

A variety of settings related to window operation can be made and adjusted using the

button and the

and

Opening and closing function buttons → Menu and system settings (SETUP) ꢀ .

The rotary control of the electric panorama sliding/tilting glass roof remains in the last position selected if the roof is closed from outside

the vehicle using convenience closing. It will have to be re-positioned the next time you drive.

In special driving situations, for example, oversteering or understeering, the open electric panorama sliding/tilting glass roof can be

automatically closed to a small gap at speeds of approx. 30 km/h (18 mph).

Roll-back function of the electric panorama sliding/tilting glass roof

First read and observe the introductory information and safety warnings →

ꢀ

Introduction

The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass roof is being closed → ꢀ. If the electric

panorama sliding/tilting glass roof is not able to close because it is stiff or obstructed, it will automatically open again immediately.

Check why the electric panorama sliding/tilting glass roof has not closed.

Try to close the electric panorama sliding/tilting glass roof again.

If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point. Then close the electric panorama sliding/tilting

glass roof without the roll-back function

Closing the electric panorama sliding/tilting glass roof without the roll-back function

Pull the switch → Fig. 38 ⑤ ꢀ within approximately 5 seconds after the roll-back function has been triggered and hold it in this position until the

electric panorama sliding/tilting glass roof is closed completely.

The electric panorama sliding/tilting glass roof will then close without the roll-back function.

If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified workshop.

If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass roof will open automatically.

WARNING

Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause severe injuries.

Always be careful when closing the electric panorama sliding/tilting glass roof.

Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting glass roof, especially if the roll-back function is

not active.

The roll-back function does not prevent fingers or other body parts from being pressed against the roof frame and sustaining injury.

The roll-back function is also active if the windows and electric panorama sliding/tilting glass roof are closed with the vehicle key

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