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Accessories and replacement parts -> Sensors and cameras for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Volkswagen recommends using Volkswagen Genuine Parts or Volkswagen Genuine Accessories, which you can purchase from an  
authorised Volkswagen repairer. These parts and accessories have been specially tested by Volkswagen for suitability, reliability and  
safety. A suitably qualified workshop also has the specialist skills for correct installation. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Although the market is constantly scrutinised, Volkswagen cannot assume responsibility for the reliability, safety and suitability of  
products Volkswagen has not approved. Volkswagen can therefore assume no responsibility for these parts, even if they have been  
approved by an official testing agency or are covered by an official approval certificate.  
Always contact a suitably qualified workshop if you wish to change to different tyre and rim combinations. Volkswagen recommends  
using an authorised Volkswagen repairer.  
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen for use in your  
vehicle and bear the mark (approval symbol of the European Union). These devices include cruise control systems or electronically  
controlled damping systems, for example.  
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the mark (manufacturer  
declaration of conformity in the European Union). Such devices include refrigerator boxes, computers and ventilator fans.  
WARNING  
Use of unsuitable replacement parts and accessories can lead to vehicle malfunctions. This also applies to work, modifications and  
repairs that are not performed correctly. This can lead to vehicle damage and accidents with serious or fatal injuries.  
Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Qualified workshops have the  
necessary tools, diagnostic equipment, repair information and qualified personnel. Volkswagen recommends using an authorised  
Volkswagen repairer.  
Never fit parts to your vehicle that differ in their design or characteristics from the factory-fitted parts.  
Use only wheel rim and tyre combinations that have been approved by Volkswagen for your vehicle type. More detailed  
information is available from a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
WARNING  
Objects in the deployment zone of the airbags can be flung through the vehicle interior if the airbags are triggered. This can cause  
severe or fatal injuries.  
Never secure or position objects in the deployment zones of the airbags.  
NOTICE  
With some engines, retrofitting an engine preheating system can lead to malfunctions and vehicle damage.  
Consult a suitably qualified workshop about retrofitting an engine preheating system. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Incorrectly performed repairs, structural changes to the vehicle, e.g. lowering the suspension, retrofitted add-on parts or changes to  
the trim can lead to sensors and cameras being displaced or damaged. This can interfere with important functions of driver assist  
systems  
.
Observe the positions of sensors and cameras in the vehicle overview when performing repairs or modifications.  
Add-on parts or modifications in the area of sensors and cameras  
WARNING  
If the area in front of and around sensors and cameras is covered, e.g. due to incorrect installation of number plates, number plate  
holders with trim frames, additionally applied films or paintwork on the sensors and similar, this may prevent correct functioning of  
the driver assist systems. Failure of the driver assist systems can lead to accidents and cause serious or fatal injuries.  
Always ask a suitably qualified workshop whether installation of a number plate or number plate holder with trim frame is possible  
for your vehicle. Volkswagen recommends using an authorised Volkswagen repairer.  
When installing, ensure that there is a sufficient distance from sensors and cameras.  
Make sure that the number plate or the number plate holder with trim frame is installed only in the specified position.  
Do not apply any additional films in front of or around sensors.  
NOTICE  
Incorrect installation of number plate holders with trim frames or number plates can damage components, e.g. cables or sensors.  
Always ask a suitably qualified workshop whether installation of a number plate or number plate holder with trim frame is possible  
for your vehicle. Volkswagen recommends using an authorised Volkswagen repairer.  
The number plate holder with trim frame is used for mounting the official number plate.  
The radar sensor can be installed either below the number plate or behind the Volkswagen badge. The number plate or the Volkswagen  
badge can impair the view of the radar sensor in the front area. Therefore, mount the number plate at a sufficient distance from the  
radar sensor or only operate the vehicle with the original Volkswagen badge or a badge approved by Volkswagen.  
Damage in the area of sensors and cameras  
WARNING  
If the area around sensor and cameras is damaged, e.g. by stone chips or impacts when parking, this can prevent the driver assist  
systems from functioning correctly. Failure of the driver assist systems can lead to accidents and cause serious or fatal injuries.  
Have the component replaced by a suitably qualified workshop in the event of damage in the area of the sensors and cameras.  
Volkswagen recommends using an authorised Volkswagen repairer.  
After replacement of components, the sensors and cameras may have to be adjusted and calibrated by a suitably qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
If the windscreen has been damaged in the viewing field of the sensors and camera, e.g. by stone chips, the windscreen must be  
replaced. Repair of the stone chip damage can lead to malfunctions or functional faults in the driver assist systems. After replacing the  
windscreen, the cameras and sensors must be adjusted and calibrated by a suitably qualified workshop. Volkswagen recommends  
using an authorised Volkswagen repairer.  
.
Unauthorised modifications to the electronic components or software in the vehicle may cause faults. As the electronic components  
are linked together in networks, these faults may indirectly affect the working of other systems. This can seriously impair vehicle  
safety, lead to excessive wear of components and also invalidate the type approval for the vehicle.  
The authorised Volkswagen repairer cannot be held liable for any damage caused by technical modifications and/or work performed  
incorrectly.  
The authorised Volkswagen repairer is not responsible for damage caused by technical modifications and/or work performed  
incorrectly. Such damage is not covered by the Volkswagen guarantee.  
Have all repairs and technical modifications carried out by a suitably qualified workshop. Volkswagen recommends using an authorised  
®
Volkswagen repairer that supplies Volkswagen Genuine Parts .  
Volkswagen repair information  
Volkswagen Service information and official Volkswagen repair information can be obtained for a fee.  
Please contact a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer. Alternatively, you can  
register on the internet portal  
(electronic repair and workshop information):  
://erwin.volkswagen.de  
To order printed service information please contact:  
Volkswagen Technical Literature Ordering Center  
literature.vw.com  
You can also register online in the  
internet portal:  
://erwin.vw.com  
Diagnostic interface (OBD)