In order to use App-Connect or App-Connect Wireless, you must connect the mobile telephone to the Infotainment system via App-
Connect in the app overview. With App-Connect Wireless, the connection is initiated via Bluetooth® and then established via the Wi-
Fi® hotspot of the Infotainment system.
As long as a mobile telephone is connected via App-Connect, no other mobile telephones can be used via the Infotainment
system, e.g. to make phone calls via the Bluetooth® mobile phone interface.
If Apple CarPlay® is used, the Bluetooth® connection is terminated again as soon as the connection via the Wi-Fi hotspot of the
Infotainment system has been set up.
If Android Auto® is used, the Bluetooth® connection is maintained.
Connecting a mobile telephone via USB cable
1. For App-Connect, connect the mobile telephone with the Infotainment system using a USB cable.
2. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.
App-Connect is now set up.
Connecting a mobile telephone for App-Connect Wireless
1. In the app overview, tap App Connect
/
.
2. Select the desired technology Apple CarPlay or Android Auto in the pop-up menu.
3. In the Bluetooth menu of the mobile telephone, search for the displayed device name and pair the mobile telephone with the
Infotainment system.
In the factory settings, the device name of the Infotainment system is “my VW” and the last four digits of the VIN.
4. Grant the Infotainment system the necessary permissions. To do this, confirm the permission requests on the mobile telephone.
App-Connect Wireless is now set up.
App-Connect and App-Connect Wireless will not be available if you do not confirm the pop-up menus during the connection process.
In this case, Volkswagen recommends deleting the mobile telephones in both the device settings and on the Infotainment system and
restarting the connection process.
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