Front Assist is starting up
The indicator lamp lights up white.
—Front Assist is temporarily unavailable or limited. Front Assist is available after driving straight ahead for a short time, and the
indicator light goes out. When the vehicle is not in motion, the indicator lamp lights up continuously.
Front Assist not available or availability restricted
The indicator lamp lights up yellow. A message will also appear on the instrument cluster display.
—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).
—The view of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to detergent deposits or coatings. Clean
the radar sensor (→ Vehicle care).
—The view of the radar sensor is impaired by add-on parts, number plate holders with trim frames or stickers. Keep the area around
the radar sensor free (→ Accessories and replacement parts).
—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether damage is visible
(→ Accessories and replacement parts).
—Paint work or structural modifications were carried out on the front of the vehicle (→ Repairs and technical modifications).
—The genuine Volkswagen badge is not used. Volkswagen recommends using Volkswagen Genuine Parts® or Volkswagen Genuine
Accessories, which you can purchase from an authorised Volkswagen repairer.
—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).
—If the problem persists, switch off Front Assist and go to a suitably qualified workshop. Volkswagen recommends using an
authorised Volkswagen repairer.
Front Assist does not function as expected or is triggered unnecessarily several times
—The sensors are not working correctly. Check remedies for sensors that are not available or whose availability is restricted → Front
Assist not available or availability restricted.
—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).
—If the problem persists, switch off Front Assist and go to a suitably qualified workshop. Volkswagen recommends using an
authorised Volkswagen repairer.
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