Get Cleaning and care of the vehicle interior Guide for Volkswagen Polo SUV Seventh Generation (2021-2025)

—Remove stubborn dirt with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and aluminium

care product.

Wheels

—Remove dirt and gritting salt deposits with plenty of water.

—Clean dirty alloy wheels with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner. Volkswagen recommends

treating the wheel rims with a suitable hard wax or with Volkswagen Genuine hard wax every three months.

—Repair any damage to the protective paint coating immediately with a touch-up pen. Go to a suitably qualified workshop if

necessary. Volkswagen recommends using an authorised Volkswagen repairer.

—Remove brake dust with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner.

Door lock cylinders

1. Thaw door lock cylinders with a suitable door lock de-icer or with the Volkswagen Genuine de-icer.

Do not use door lock de-icer containing degreasing substances.

The following overview contains recommendations for cleaning and care of individual vehicle components.

NOTICE

Improper cleaning and care may damage the vehicle.

● Always observe the described tasks for vehicle care and cleaning.

● Do not use a steam cleaner, brushes or hard sponges etc.

● Have stubborn stains removed by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen

repairer.

Windows

—Clean windows with a glass cleaner.

—Wipe the windows dry with a clean chamois leather or a lint-free cloth.

Textiles, microfibre cloth and leatherette

—Regularly remove dirt particles adhering to surfaces with a vacuum cleaner so that the material is not permanently damaged by

abrasion.

—Remove dirt with a suitable interior cleaner or with Volkswagen Genuine interior cleaner.

—In the case of grease-based soiling such as oil, use a suitable interior cleaner or Volkswagen Genuine interior cleaner. Dab off

dissolved grease and colour particles with an absorbent cloth. Then treat with water if necessary.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable interior cleaner or Volkswagen Genuine

interior cleaner. If necessary, treat subsequently with a mild soap solution consisting of a maximum of two tablespoons of neutral

soap diluted in one litre of water.

—Never use leather care agents, solvents, wax polish, shoe cream, stain removers or similar.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

Natural leather

—Remove fresh contamination using a cotton cloth with a mild soap solution consisting of a maximum of two tablespoons of neutral

soap diluted in one litre of water. Do not allow fluids to seep into the seams.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable leather cleaner or Volkswagen Genuine

leather cleaner.

—Treat dried-in stains with a suitable leather cleaner or Volkswagen Genuine leather cleaner.

—For grease-based soiling such as oil, remove fresh stains with an absorbent cloth.

—Apply leather care agent for seating furniture regularly and each time after the leather is cleaned. If the vehicle is parked outdoors

for long periods, you should cover the leather to protect it from direct sunlight.

Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.

Plastic parts

—Clean with a soft, moist cloth.

—If stubborn soiling cannot be removed with mild soap solution (consisting of a maximum of two tablespoons of neutral soap diluted

in one litre of water), use a solvent-free plastic cleaning agent or Volkswagen Genuine plastic cleaner if necessary.

Trim parts, trim strips made of chrome, aluminium or stainless steel

—Clean with a clean, soft cloth and mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one litre

of water in a dust-free environment.

—Treat anodised surfaces with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and aluminium

care product.

Control elements

1. Remove coarse dirt and other dirt that is difficult to reach using a soft brush.

2. Use a clean, soft cloth with some mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one

litre of water. Do not allow liquids to enter the controls.

Displays and screens

Do not clean the instrument cluster display and Infotainment system screen with a dry cloth.

1. Switch off the Infotainment system before cleaning.

2. Use a suitable clean, soft cleaning cloth or a Volkswagen Genuine cleaning cloth with some water, a suitable glass cleaner or LCD

cleaner →

In the case of stubborn dirt:

1. Moisten dirt with only a little water and allow to soak in →

2. Carefully remove dirt with a clean, soft cloth.

NOTICE

The screen can become cloudy, be damaged or scratched if it is cleaned with the wrong cleaning agents or when dry.

● Use only gentle pressure.

● Do not use aggressive or solvent-based cleaning products.

NOTICE

If the screen is cleaned with too much moisture, it may no longer be possible to operate the screen or the screen may switch off.

● Dry the screen then leave the vehicle locked from the outside for at least 2 minutes.

Rubber seals

—Clean with a soft and lint-free cloth as well as plenty of water.

— Regularly treat with a suitable rubber care product or the Volkswagen Genuine rubber care product.

Seat belts

1. Carefully pull the seat belt right out and leave it out.

2. Remove coarse dirt with a soft brush.

3. If necessary, clean the seat belt with a mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in

one litre of water.

4. Leave the belt fabric to dry completely and then allow it to roll up.

WARNING

Improper cleaning of the seat belts, their anchorages and the belt retractors can cause damage and prevent them from functioning

properly. This can result in serious or fatal injuries in the event of an accident.

● Never carry out any modifications on the seat belts for cleaning.

● Never clean the seat belts and their components with chemical agents.

● Do not use any caustic liquids, solvents or sharp objects.

● Protect the belt buckles against the ingress of liquids and foreign bodies.

● Let the cleaned seat belt to dry completely before allowing it to retract.

Wooden trims

Clean with a soft cloth and some mild soap solution consisting of a maximum of two tablespoons of neutral soap diluted in one litre of

water.

Cleaning seat covers

If clothing, such as denim, leaves stains on the seat covers, this is not a defect of the cover fabric. If you want to clean the seat covers

yourself, please always note that parts of the airbag system and electrical connectors are installed in the seat covers. Improper

cleaning, impregnation or soaking can damage these components or interfere with correct functioning of the components. This can in

turn then also lead to damage to other parts of the vehicle’s electrical system →

Depending on the vehicle equipment, seat cushions with seat heating have electrical components and connectors that may be

damaged in the event of incorrect cleaning or treatment. This can also result in damage to other parts of the vehicle electrics.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

—Never soak seat covers.

—Never switch on the seat heating to dry the seats.

—Never use impregnation agents.

—Do not use washing paste or fine detergent solutions.

—If in doubt, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

WARNING

Improper care, impregnation and cleaning of components can irreparably damage the safety features of the vehicle, e.g. the airbag

units, and prevent them from functioning properly. This can lead to serious injuries in the event of an accident.

● Always use suitable cleaning agents. More detailed information is available from a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

● Do not use cleaning agents that contain solvents.

● Vehicle parts must be cleaned according to the manufacturer’s instructions.

The signs of wear and soiling visible due to normal use are naturally more easily visible in the case of light-coloured materials

in the vehicle interior. These signs of use cannot be prevented and also represent unavoidable ageing due to normal use.

Please observe the corresponding care instructions.

Seek advice from a suitably qualified workshop before purchasing accessories, replacement parts or service fluids, for example if the

vehicle is to be retrofitted with accessories or if parts have to be renewed. Qualified workshops can provide information on legal

requirements and also recommend accessories, replacement parts and service fluids. Volkswagen recommends using an authorised

Volkswagen repairer.

Cleaning and care of the vehicle interior for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Popular Owner Manuals

Latest Owner Manuals