Get Driver assist systems -> Troubleshooting Guide for Volkswagen Polo SUV Seventh Generation (2021-2025)

Narrow vehicle.

Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. motorbikes, cannot be detected.

Vehicle changes lane.

Vehicles that change into your lane directly in front of your vehicle cannot be detected. This also applies to vehicles with bodies or

attachments that project beyond the vehicle.

Specific system limits

In addition to the limits of the sensors, each driver assist system also has additional functionally related system limits. Also observe

these:

—Adaptive Cruise Control (ACC) (→ Adaptive Cruise Control (ACC)).

—Predictive cruise control system (→ Predictive cruise control system).

—Automatic Emergency Braking (Front Assist) (→ Autonomous Emergency Braking (Front Assist)).

—Lane keeping system (Lane Assist) (→ Lane keeping system (Lane Assist)).

—Semi-automated driving assistance (Travel Assist) (→ Travel Assist).

—Lane change system (Side Assist) (→ Lane change system (Side Assist)).

—Advanced Road Sign Display (→ Advanced Road Sign Display).

No or restricted sensor visibility in forward direction

Some of the sensors at the front of the vehicle are not available or their availability is restricted. The yellow symbol and a text message

are displayed for a few seconds.

—The sensor areas are dirty or the visibility of the sensors is impaired due to the weather conditions (e.g. snow) or due to detergent

deposits or coatings. Clean the sensor areas at the front of the vehicle and on the windscreen (→ Vehicle care).

—The sensor areas are obstructed by add-on parts, number plate holders with trim frames or stickers. Keep the area around the

sensors clear (→ Accessories and replacement parts).

—The sensors have been displaced or damaged, for example due to damage to the front of the vehicle or the windscreen. Check

whether damage is visible (→ Accessories and replacement parts).

—Paint work or structural modifications were carried out on the front of the vehicle or windscreen (→ Repairs and technical

modifications).

—Fault or malfunction. Switch off and restart the engine.

—When the cause of the problem has been rectified, some driver assist systems will initially remain unavailable. Drive a short distance

until the indicator lamp goes out and the driver assist systems are operational again. If the problem persists, go to a suitably

qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.

If the sensor visibility is restricted, driver assist systems may not be available or may be available only to a limited extent.

Observe any other indicator lamps of the driver assist systems (→ Symbols in the instrument cluster).

Depending on the malfunction, additional information may be displayed in the vehicle status (→ Vehicle settings menu).

The cruise control system helps to maintain a speed set by the driver.

Speed range

The cruise control system is available when driving forwards at speeds from around 20 km/h (around 15 mph).

Driving with the cruise control system

You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the duration of the acceleration manoeuvre

and is then resumed with the stored speed.

Displays

When the cruise control system is switched on, the instrument cluster display shows the stored speed and the status of the cruise

control system.

One of the following indicator lamps will light up depending on the driving situation:

Cruise control system switched on, control active.

Cruise control system switched on, system control not active.

If no speed is stored, the instrument cluster display shows

instead of the speed.

Changing gear

Cruise control is interrupted as soon as you depress the clutch pedal and is resumed automatically after the gear change.

Driving downhill

The vehicle cannot maintain the stored speed in all driving situations. Always be prepared to brake the vehicle.

1. Shift down before extended downhill stretches.

In this way you will make use of the engine braking effect and relieve the load on the brakes.

WARNING

The use of the cruise control system can lead to accidents and serious injuries or even death if traffic does not allow you to drive at a

safe distance from the vehicle in front at a constant speed.

● Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road and traffic conditions. The driver is

responsible for the vehicle speed at all times.

● Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is insufficient, on steep or winding

roads, on slippery road surfaces, e.g. due to snow, ice, on wet roads, loose chippings, or on flooded roads.

● Never use the cruise control system when driving offroad or on unpaved road surfaces.

Driver assist systems -> Troubleshooting for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

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