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Driving with a trailer -> Hitching a trailer for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Swivel in the ball coupling or remove it when it is not in use.  
WARNING  
The vehicle was not designed for “weight-distributing” or “load-compensating” towing brackets. The towing bracket can fail, causing  
the trailer to tear loose from the vehicle. This can result in accidents and severe injuries.  
Never install a “weight-distributing” or “load-balancing” towing bracket on the vehicle.  
WARNING  
Towing a trailer and transporting heavy or bulky items can change the vehicle handling, increase the braking distance and cause  
accidents and serious or fatal injuries.  
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps.  
Please note that a trailer with a high centre of gravity can tip over more easily than a trailer with a low centre of gravity.  
Always adapt your speed and driving style to the current visibility, weather and road or traffic conditions.  
Always pay attention to the road ahead and drive carefully.  
Accelerate particularly carefully and gently.  
Avoid abrupt and sudden driving and braking manoeuvres.  
Do not drive faster than 80 km/h (50 mph) when towing a trailer, or also 100 km/h (60 mph) in exceptional cases. This also applies  
to countries where higher speeds are permitted.  
Reduce speed, particularly on uphill gradients and when driving downhill.  
Always observe the country-specific maximum permitted speed for vehicles with trailer.  
Take particular care when overtaking and reduce your speed immediately if the trailer shows even the slightest sign of snaking.  
Never try to stop a vehicle and trailer from snaking by increasing your speed.  
Due to the higher load for the towing vehicle, pay attention to possible messages and to any warning and indicator lamps that light  
up in the instrument cluster.  
WARNING  
The start/stop system must always be switched off manually when towing a trailer using towing brackets that have not been  
retrofitted by Volkswagen. Otherwise faults can occur in the brake system, possibly resulting in accidents and serious injuries.  
Always switch off the start/stop system manually if you have installed a towing bracket that was not retrofitted by an authorised  
dealer and are driving with a trailer.  
If the connection to a trailer connected to the anti-theft alarm system is interrupted, the anti-theft alarm system may be  
triggered (→ Anti-theft alarm).  
In vehicles with a new engine, do not tow a trailer during the first 1,000 km (600 miles) (→ Running in the engine).  
Some retrofitted towing brackets may cover the opening for fitting the towing eye. If so, the towing eye cannot be used for  
towing or tow-starting other vehicles. For this reason, the removed ball coupling of a retrofitted towing bracket should be  
stored in the vehicle at all times.  
Trailer socket  
The electrical connection between the towing vehicle and the trailer requires a 13-pin trailer socket. The pin assignment is in  
accordance with DIN ISO 11446.  
If the trailer has a 7-pin plug you will need to use a suitable adapter.  
1. Lift up the closure cap of the socket and insert the plug.  
2. Turn the plug by quarter of a turn in clockwise direction until it completely engages in the socket.  
3. Release the cap to lock the plug in position.  
4. Check that the entire lighting system is working before starting your journey.  
If you are uncertain whether the electrical connection of the trailer with the vehicle is correct, please contact a suitably qualified  
workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Connection to the anti-theft alarm  
The trailer is integrated in the anti-theft system if the following conditions are fulfilled:  
When the vehicle has a factory-fitted anti-theft alarm and a factory-fitted towing bracket.  
When the trailer is electrically connected to the towing vehicle via the trailer socket.  
When the vehicle and trailer electric systems are functional, fault-free and undamaged.  
When the vehicle is locked with the vehicle key and the anti-theft alarm is active.  
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the trailer is interrupted.  
For technical reasons, trailers with LED tail light clusters cannot be integrated into the anti-theft alarm system.  
When the vehicle is locked, the alarm is not triggered as soon as the electrical connection to the trailer with LED tail light clusters is  
interrupted.  
Safety cable  
In some countries, unbraked and braked trailers must be secured by means of a safety or breakaway cable.  
On the towing bracket: eye for securing the safety or  
breakaway cable (illustration).  
Depending on model, the eye for securing the safety or breakaway cable may be located on the neck of the ball head or next to the ball  
head directly on the ball coupling carrier → Fig. 1 (arrows).  
Observe the country-specific regulations on using a safety cable.  
Secure the safety or breakaway cable at the eye provided for this purpose on the ball coupling → Fig. 1:  
1. Guide the cable through the eye and hook into the snap hook →  
.
WARNING  
Any electrical cables that are not connected properly or are connected incorrectly could cause a power surge to the trailer. This could  
lead to faults in the entire vehicle electronics system and could also cause accidents and serious or fatal injuries.  
Have all work on the electrical system carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Never connect the trailer’s electrical system directly to the electrical connections of the towing vehicle’s tail light clusters or to  
other power sources.  
WARNING  
Contact between the pins in the trailer socket can lead to short circuits, overloading of the electrical system and failure of the lighting  
system, thereby causing accidents and serious or fatal injuries.  
Never connect the pins in the trailer socket to one another.  
Have bent pins repaired by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
WARNING  
If the trailer is not properly secured, this could cause accidents and serious or fatal injuries.  
Never place the trailer’s safety or breakaway cable loosely over the ball coupling.  
NOTICE  
If a trailer hitched to the vehicle is parked using the support wheel or on the trailer supports, the vehicle height may be lowered or  
raised due to any changes in the load or tyre damage. Powerful forces then act on the towing bracket and the trailer. This can cause  
damage to the vehicle and trailer.  
Please note that a trailer that is parked using the support wheel or the trailer supports must not remain hitched to the vehicle.  
If the engine is not running and electrical equipment is switched on in the trailer via the trailer socket, the 12-volt vehicle  
battery will discharge.  
If the 12-volt vehicle battery charge level is low, the electrical connection to the trailer will be interrupted automatically.  
Basic information  
If the vehicle is approved for towing a trailer, observe any local regulations for driving with a trailer and using a towing bracket.  
Always make sure that the vehicle and trailer are well-balanced. Do not load the trailer with more weight either at the front or rear.  
Always stow heavy items as close as possible to or over the axle. Always secure the load on the trailer properly →  
.
Maximum trailer weight and drawbar load  
The maximum trailer weight is the weight that the vehicle can pull.  
The drawbar load is the weight that is exerted vertically from above on the ball coupling of the towing bracket.  
Volkswagen recommends always making full use of the maximum permitted drawbar load . The response of the trailer on the road will  
be poor if the drawbar load is too small. However, the maximum permitted load exerted by the trailer drawbar on the ball coupling of  
the towing bracket must not be exceeded →  
.
The actually present drawbar load increases the weight on the rear axle and reduces the maximum load of the vehicle as a result.  
A higher drawbar load can be used in some countries subject to certain conditions. Observe the country-specific information and  
regulations.  
Gross combination weight  
The gross combination weight is made up of the actual weight of the loaded vehicle and loaded trailer.  
In some countries, trailers are divided into different classes. Volkswagen recommends that you contact a suitably qualified workshop to  
find out about suitable trailers. Volkswagen recommends using an authorised Volkswagen repairer.  
Tyre pressure  
Follow the trailer manufacturer’s recommendations concerning the tyre pressure for the trailer tyres.  
When towing a trailer, inflate the tyres on the towing vehicle with the maximum permitted tyre pressure (→ Tyre pressure).  
WARNING  
Moving loads can severely impair the stability and driving safety of the vehicle and trailer, which can cause accidents and serious or  
fatal injuries.  
Always load the trailer correctly.  
Always secure loads using suitable and undamaged lashing, retaining or securing straps.  
WARNING  
Accidents and serious or fatal injuries can occur if you exceed the vehicle’s maximum permitted gross axle weight rating, drawbar  
load, gross vehicle weight rating or gross combination weight rating.  
Never exceed the specified values .