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Emergency equipment for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Always follow local regulations for the use of the hazard warning lights.  
If the hazard warning lights are not working, you must use an alternative method of drawing attention to the broken-down vehicle.  
This method must comply with traffic legislation.  
The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long period of time – even when the  
ignition is switched off.  
Depending on the vehicle equipment, the brake lights flash in quick succession if you brake sharply or initiate full braking at a  
speed of more than 80 km/h (about 50 mph). This provides an especially conspicuous warning for the following traffic. If you  
then continue to brake, the hazard warning lights will be switched on automatically at speeds under approximately  
10 km/h (6 mph). Once the vehicle starts to accelerate, the hazard warning lights will switch off again.  
First-aid kit  
Depending on country and the vehicle equipment, the first-aid kit may be located in a stowage compartment or a holder in the luggage  
compartment, under the luggage compartment floor or in the vehicle interior.  
The first-aid kit must comply with legal requirements.  
Observe the expiry dates of the contents.  
After use, renew contents if necessary and stow the first-aid kit safely again.  
Warning triangle  
In the boot lid: holder for the warning triangle.  
Depending on the country and vehicle equipment, the warning triangle may be located in the boot lid.  
1. With the boot lid open, turn the lock on the holder → Fig. 1 90° anticlockwise.  
2. Open the holder and remove the warning triangle storage box.  
3. After use, stow the warning triangle back in the storage box and place the storage box into the holder and lock it into place.  
The warning triangle must comply with legal requirements.  
High-visibility waistcoat  
Depending on country and the vehicle equipment, the high-visibility waistcoat may be located in a stowage compartment in the front  
door trim or in the glove compartment (→ Driver door) (→ Front passenger side).  
The high-visibility waistcoat must comply with legal requirements.  
Fire extinguisher  
Depending on country and the vehicle equipment, a fire extinguisher may be located in a holder in the footwell under the front  
passenger seat.  
The fire extinguisher must meet legal requirements, be ready for use at all times and be checked on a regular basis (see seal of approval  
on the fire extinguisher).  
WARNING  
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung though the vehicle and cause severe  
injuries.  
Always secure the first-aid kit, warning triangle and fire extinguisher safely in the holders provided in the vehicle.  
Stow the high-visibility waistcoat in a stowage compartment where it can be easily reached.  
In the roof console: buttons for voice services and indicator  
lamp.  
Information Call.  
Breakdown Call.  
Emergency Call Service.  
Depending on the vehicle equipment and country, voice services and the Emergency Call Service can be performed by means of the  
control in the roof console → Fig. 1, , . If the Emergency Call Service is available in the vehicle’s service portfolio, the Emergency Call  
Service is activated as standard for a limited period of time. The required connection is established by a factory-fitted control unit.  
Please also observe the additional information on mobile online services .  
Indicator lamp for the Emergency Call Service  
The control is equipped with an indicator lamp → Fig. 1 (arrow). Depending on the operational status of the Emergency Call Service in  
the vehicle, the indicator lamp lights up in different colours and light sequences:  
Indicator lamp does not light up: Emergency Call Service is deactivated or not available.  
Indicator lamp flashes red after the ignition is switched on: system error. Emergency Call Service is deactivated.  
Indicator lamp lights up red continuously: system error. Emergency Call Service is restricted or not available.  
Indicator lamp lights up green: Emergency Call Service is available, system is ready for operation in the vehicle.  
Indicator lamp flashes green: active connection to a voice service.  
Information Call  
The Information Call enables you to call Volkswagen Customer Care.  
The Information Call function is available only in some sales regions.  
The person who takes your call will talk to you in the language of the country in which the vehicle is registered for the mobile online  
services or in the language of the country for which the vehicle was produced.