Advertisement

Advertisement

Engine oil -> Troubleshooting for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

After a service event, the service message will be updated after around 5 days or after you have driven around 500 km (around  
311 miles). Until then, the Infotainment system screen shows Inspection in --- km / --- days Oil change: in --- km / --- days.  
Volkswagen recommends the use of approved engine oils in accordance with the respectively relevant VW standard.  
If you are not sure where the cap and oil dipstick are located, please contact a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Engine oil pressure too low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. Do not drive on or leave the engine running if the warning lamp is flashing even when the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level very low  
The warning lamp flashes red. A message is shown on the instrument cluster display.  
The engine could otherwise be damaged.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, fill engine oil gradually in small quantities, not more than 0.5 l (0.5 qt) in total, or observe the filling  
recommendation on the instrument cluster display.  
5. Do not drive on or leave the engine running if the warning lamp is lit up even though the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level too low  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If necessary, fill engine oil gradually in small quantities, not more than 0.5 l (0.5 qt) in total, or observe the filling  
recommendation on the instrument cluster display.  
5. Do not drive on or leave the engine running if the indicator lamp is lit up, even though the engine oil level is correct. The engine  
could otherwise be damaged. Seek expert assistance.  
Engine oil level too high  
The indicator lamp lights up yellow. A message is shown on the instrument cluster display.  
1. Stop the vehicle as soon as possible and when safe to do so (→ Parking).  
2. Switch off the engine.  
3. Check the engine oil level (→ Engine oil).  
4. If the engine oil level is too high, do not drive on or leave the engine running. The engine could otherwise be damaged. Seek  
expert assistance.  
or  
Fault in engine oil system  
The indicator lamp flashes yellow. A message is shown on the instrument cluster display.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
You should only carry out work on the cooling system if you know exactly how to perform the required tasks, are aware of the general  
safety procedures and have access to the correct equipment, service fluids and suitable tools. Failing to carry out work correctly can  
cause serious injuries . Have all work carried out by a suitably qualified workshop if necessary. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
Coolant is toxic. Contact with coolant, and especially ingestion of coolant, can cause serious or fatal injuries.  
Seek medical attention immediately after swallowing coolant.  
Seek medical attention if you have health problems after working with coolant.  
Always keep coolant out of the reach of children and only in the original sealed container.  
Never store coolant in empty food containers, bottles or any other non-original containers as people finding these containers may  
then drink the coolant.  
Avoid regular contact with coolant to avoid damaging the skin.  
Protect skin, face and especially eyes while working with coolant.  
Do not eat, drink or smoke when working with coolant.  
Wash your skin with soap and water after working with coolant.  
WARNING  
Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break down. This can lead to the heating no longer  
working in the vehicle. Vehicle occupants with inadequate winter clothing could freeze to death.  
Make sure that the quantity of coolant additive is adjusted to the lowest expected ambient temperature at which the vehicle will  
be operated.  
Use only coolant additives that have been approved by the manufacturer.  
Coolant and coolant additives can pollute the environment.  
Collect any service fluids that escape or are spilled and dispose of them in a proper and environmentally responsible  
manner.