If the vehicle is equipped with a lane keeping system (Lane Assist) and Lane Assist is switched on, you will be warned by a corrective
steering intervention when changing lanes during a possible critical situation (information level, warning level). The steering
intervention also occurs when you have activated the turn signal for the corresponding direction. If you override the steering
intervention, the steering wheel vibrates to give an additional warning. For this, steering wheel vibration must be activated in the
Assist systems menu in the Infotainment system.
Brightness
The brightness of the visual display will change automatically depending on the ambient light levels.
You can adjust the basic brightness of the display in the Assist systems menu in the Infotainment system. Side Assist is not active
during the adjusting procedure.
Some settings can be stored in the user accounts of the personalisation function and therefore change automatically when the
user account changes.
Side Assist fault
Fault or malfunction. The indicator lamp in the instrument cluster display lights up yellow. The yellow central warning lamp also
lights up.
1. Switch off and restart the engine.
2. If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
No sensor visibility, fault message, system switches itself off
—Clean the radar sensors and remove stickers or accessories from the radar sensors or bumper (→ Vehicle care, exterior),
(→ Accessories and replacement parts).
—Check for any visible damage (→ Accessories and replacement parts).
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
The system will be available again only after you have switched the ignition off and back on again and switched on Side Assist.
The system is not responding as expected
—The radar sensors are dirty. Clean the radar sensors (→ Vehicle care, exterior).
—The radar sensors are covered by water.
—The view of the radar sensors is impaired due to the weather conditions, e.g. snow, or due to dirt, detergent deposits or coatings.
Clean the radar sensors (→ Vehicle care, exterior).
—The system limits have been exceeded (→ Lane change system (Side Assist)).
—The vehicle is damaged in the area of the radar sensors, e.g. due to parking collisions. Check for any visible damage (→ Accessories
and replacement parts).
—The view of the radar sensors is impaired by add-on parts, bicycle carrier systems or stickers. Keep the area around the radar sensors
free (→ Accessories and replacement parts).
—Paint work or structural modifications have been carried out in the area of the radar sensors, at the rear of the vehicle or on the
running gear (→ Repairs and technical modifications).
—The side windows have been retrofitted with tinted window films (→ Repairs and technical modifications).
—If the problem persists, go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.
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