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Repairs and technical modifications for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Incorrect installation of number plate holders with trim frames or number plates can damage components, e.g. cables or sensors.  
Always ask a suitably qualified workshop whether installation of a number plate or number plate holder with trim frame is possible  
for your vehicle. Volkswagen recommends using an authorised Volkswagen repairer.  
The number plate holder with trim frame is used for mounting the official number plate.  
The radar sensor can be installed either below the number plate or behind the Volkswagen badge. The number plate or the Volkswagen  
badge can impair the view of the radar sensor in the front area. Therefore, mount the number plate at a sufficient distance from the  
radar sensor or only operate the vehicle with the original Volkswagen badge or a badge approved by Volkswagen.  
Damage in the area of sensors and cameras  
WARNING  
If the area around sensor and cameras is damaged, e.g. by stone chips or impacts when parking, this can prevent the driver assist  
systems from functioning correctly. Failure of the driver assist systems can lead to accidents and cause serious or fatal injuries.  
Have the component replaced by a suitably qualified workshop in the event of damage in the area of the sensors and cameras.  
Volkswagen recommends using an authorised Volkswagen repairer.  
After replacement of components, the sensors and cameras may have to be adjusted and calibrated by a suitably qualified workshop.  
Volkswagen recommends using an authorised Volkswagen repairer.  
If the windscreen has been damaged in the viewing field of the sensors and camera, e.g. by stone chips, the windscreen must be  
replaced. Repair of the stone chip damage can lead to malfunctions or functional faults in the driver assist systems. After replacing the  
windscreen, the cameras and sensors must be adjusted and calibrated by a suitably qualified workshop. Volkswagen recommends  
using an authorised Volkswagen repairer.  
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Unauthorised modifications to the electronic components or software in the vehicle may cause faults. As the electronic components  
are linked together in networks, these faults may indirectly affect the working of other systems. This can seriously impair vehicle  
safety, lead to excessive wear of components and also invalidate the type approval for the vehicle.  
The authorised Volkswagen repairer cannot be held liable for any damage caused by technical modifications and/or work performed  
incorrectly.  
The authorised Volkswagen repairer is not responsible for damage caused by technical modifications and/or work performed  
incorrectly. Such damage is not covered by the Volkswagen guarantee.  
Have all repairs and technical modifications carried out by a suitably qualified workshop. Volkswagen recommends using an authorised  
®
Volkswagen repairer that supplies Volkswagen Genuine Parts .  
Volkswagen repair information  
Volkswagen Service information and official Volkswagen repair information can be obtained for a fee.  
Please contact a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer. Alternatively, you can  
register on the internet portal  
(electronic repair and workshop information):  
://erwin.volkswagen.de  
To order printed service information please contact:  
Volkswagen Technical Literature Ordering Center  
literature.vw.com  
You can also register online in the  
internet portal:  
://erwin.vw.com  
Diagnostic interface (OBD)  
There is a diagnostic interface in the vehicle interior for reading the event memories (OBD). Event memories document any errors that  
have occurred and any deviations from the nominal values in the electronic control units  
.
The diagnostic interface (OBD) is located in the footwell on the driver side underneath the dash panel, or behind a cover next to the  
bonnet release lever.  
The event memory should only be read and reset by a suitably qualified workshop. Additional information on the stored data is  
available from suitably qualified workshops. Volkswagen recommends using an authorised Volkswagen repairer.  
After a fault has been rectified, the information in the event memory relating to the fault is deleted. Other memory content is  
overwritten on an ongoing basis.  
Vehicles with special auxiliary equipment or body parts  
Auxiliary equipment and second stage manufacturers must ensure that the equipment and bodies (conversions) adhere to the  
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning end-of-life vehicles and EU  
directive 2003/11/EC concerning the restriction on the marketing and use of certain dangerous substances and preparations.  
The vehicle owner must keep all assembly documentation for these conversions and pass it on to the scrapping company upon vehicle  
handover if the vehicle is scrapped. This is intended to facilitate environmentally responsible disposal for all vehicles, including refitted  
vehicles.  
Engine and transmission guard  
An engine and transmission guard can reduce the risk of damage to the vehicle’s underbody and sump, for example when driving over  
kerbs, drive entrances or unsurfaced roads.  
Have retrofitting carried out by a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
An engine and transmission guard may not be available in all countries.  
WARNING  
Incorrect repairs and modifications to the vehicle can impair the effectiveness of the driver assistance systems and the airbags when  
they trigger. This can cause malfunctions and lead to accidents and serious or fatal injuries.  
Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
WARNING  
Incorrectly performed repairs and modifications on the vehicle, e.g. through use of unsuitable parts, can damage the vehicle and  
cause accidents and serious or fatal injuries.  
Never fit parts to your vehicle that differ in their design or characteristics from the factory-fitted parts.  
Use only wheel rim/tyre combinations that have been approved by Volkswagen for your vehicle type. More detailed information is  
available from a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Volkswagen recommends using an  
authorised Volkswagen repairer.  
Volkswagen recommends the use of Volkswagen Genuine Parts or Volkswagen Genuine Accessories. These parts and accessories  
have been specially tested by Volkswagen for suitability, reliability and safety.  
WARNING  
Use of the diagnostic connection for other than its intended purpose can cause malfunctions and lead to accidents and serious or  
fatal injuries.  
Never read the event memory yourself using the diagnostic interface.  
Never upload data to the vehicle yourself using the diagnostic connection.  
The event memory should be read only by a suitably qualified workshop using the diagnostic connection. Volkswagen recommends  
using an authorised Volkswagen repairer.  
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Modifications and repairs to the front bumper, the doors, the front seats, the roof or the bodywork should only be carried out by a  
suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer. System components and airbag