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Scope of service for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

The scope of service includes all inspection work and servicing work that is necessary in order to keep your vehicle roadworthy. This  
work depends on the operating conditions and vehicle equipment, e.g. engine, gearbox, brakes or service fluids. A suitably qualified  
workshop can provide information on the work that is required for your vehicle and on the wear limits that apply to components.  
Volkswagen recommends using an authorised Volkswagen repairer. Alternatively, you can find this out using the electronic repair and  
workshop information system erWin (→ Repairs and technical modifications).  
Inspection work  
For example, the components and scope of work listed below can be checked.  
Electrics  
12-volt vehicle battery.  
Lighting.  
Horn.  
Headlight setting.  
Reset service interval display.  
Engine and gearbox  
Exhaust system.  
Gearbox and final drive.  
Poly V-belt.  
Cooling system.  
Engine and components in bonnet space.  
Engine oil level.  
Running gear  
Swivel joints and track rods.  
Tyres.  
Brake system.  
Drive shaft boots.  
Coupling rod and stabiliser mountings.  
Breakdown set.  
Shock absorbers and coil springs.  
Body  
Roof systems.  
Windscreen.  
Body for corrosion.  
Window wipe/wash system.  
Underbody.  
Water drains.  
Servicing work  
Depending on the operating conditions and vehicle equipment such as engine type, gearbox or fluid used, some maintenance work  
must be performed on your vehicle in addition to the inspection work. This work is dependent on time and mileage or only time or  
mileage.  
For example, the following service fluids and components can be changed.  
Exhaust purification system.  
Interior filter.  
Brake fluid.  
Gear oil and gearbox oil filter.  
Air filter.  
Engine oil and engine oil filter.  
Oils in the final drive and differential.  
Toothed belt and tensioning roller.  
Spark plugs.  
A test drive is then carried out.  
It is also possible to have servicing work carried out in between the displayed scheduled service events.  
The scope of service is subject to change for technical reasons, e.g. continuous further development of components. Your suitably  
qualified workshop always has the latest information about any changes. Volkswagen recommends using an authorised Volkswagen  
repairer.  
Regular and expert care helps to maintain your vehicle’s condition.  
The longer contamination or dirt is left on the surface of vehicle components, the more difficult it can become to clean and treat them.  
Extended exposure may mean that it is no longer possible to remove contamination or dirt.  
Consult a suitably qualified workshop if you have any questions about care products or if components are not listed. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Appropriate accessories are available from a suitably qualified workshop. Volkswagen recommends using Volkswagen Genuine  
Accessories, which you can purchase from an authorised Volkswagen repairer. Follow the application instructions on the packaging.  
WARNING  
Improper care, impregnation and cleaning of components can irreparably damage the safety features of the vehicle, e.g. the airbag  
units, and prevent them from functioning properly. This can lead to serious injuries in the event of an accident.  
Always use suitable cleaning agents. More detailed information is available from a suitably qualified workshop. Volkswagen  
recommends using an authorised Volkswagen repairer.  
Do not use cleaning agents that contain solvents.  
Vehicle parts must be cleaned according to the manufacturer’s instructions.  
WARNING  
Improper cleaning of the vehicle can cause serious injuries.  
Protect your hands and arms against parts with sharp edges, e.g. when cleaning the insides of the wheel housings.  
Use cleaning agents only in accordance with the manufacturer’s instructions.  
WARNING  
Dirty, misted-up or iced-up windows reduce visibility and can prevent the safety features of the vehicle from functioning properly.  
This can result in accidents and serious or even fatal injuries.  
Drive only when you have a clear view through all windows.  
Do not treat the windscreen with water-repellent window coating agents. In unfavourable conditions, they can cause increased  
dazzle.  
WARNING  
Care products may be toxic, highly flammable and caustic. Improper use of care products or the use of unsuitable care products can  
cause burns and poisoning and can lead to accidents and serious or fatal injuries.  
Observe the instructions supplied with the product.  
Store care products only in the closed original container.  
Keep children away from all care products.  
Use care products only outside or in well-ventilated rooms so that you do not breathe in any toxic vapours.  
Never use turpentine, engine oil, fuel, nail varnish remover or other volatile fluids for vehicle care.  
NOTICE