Get Troubleshooting Guide for Volkswagen Polo SUV Seventh Generation (2021-2025)

2. Depress and hold the brake pedal with your left foot.

3. Move the selector lever to gear selector position

, position or to the Tiptronic position.

depending on equipment, select the Sport driving profile.

depending on equipment, select the Race driving profile.

4. With your right foot, press the accelerator until the engine speed reaches approximately 3,200 rpm.

5. To start the vehicle with maximum acceleration, take your left foot off the brake →

6. Switch TCS back on again after acceleration.

The Launch Control Program is available only if the gearbox has been “driven warm” and the steering wheel is in “straight-

ahead position”.

WARNING

Fast acceleration or switching off TCS can lead to a loss of traction and skidding. On slippery roads in particular, e.g. in wet or icy

conditions or on dirty road surfaces, this can lead to loss of control over the vehicle, accidents and serious or fatal injuries.

● Always adapt your driving style to the traffic.

● Use the kickdown function, the Launch Control Program or fast acceleration only if visibility, weather, road and traffic conditions

permit, and other road users are not put at risk due to the vehicle acceleration and the driving style.

● Switch on TCS again after acceleration.

WARNING

Constant braking will cause the brakes to overheat. This can considerably reduce the braking effect, increase the braking distance

and, in certain circumstances, cause the brake system to fail completely. This can result in accidents and serious or fatal injuries.

● Never “ride” the brake pedal or press the brake pedal too often and for too long.

NOTICE

The gearbox is not lubricated if the vehicle rolls with the engine switched off. The automatic gearbox could overheat and be

damaged.

● If the vehicle is stopped on an uphill gradient with an engaged position, do not hold it by pressing the accelerator but by braking.

● Never allow the vehicle to roll in selector lever position , particularly if the engine is switched off.

NOTICE

Vehicles with Launch Control Program: accelerating with the Launch Control Program places heavy strain on all vehicle components.

This can lead to higher wear.

● Use the function only when the vehicle is at operating temperature.

NOTICE

If the brake pads “rub” due to light pressure on the brake pedal, this will increase wear.

● Never let the brakes “rub” by applying light pressure to the brake when it is not necessary to brake.

Engine does not start

The indicator lamp lights up green.

Brake pedal was not depressed, e.g. when trying to engage another position with the selector lever.

1. To select a position, press the brake pedal.

Moving off is prevented by the lock button

The indicator lamp flashes green.

The lock button in the selector lever is not engaged.

1. Check whether the lock button is engaged.

2. Engage the lock button if necessary.

Moving off is prevented by the selector lever lock

The indicator lamp flashes green. An information text is additionally displayed.

In rare cases, the selector lever lock may not engage in vehicles with a DSG® dual clutch gearbox.

The drive is then deactivated to prevent the vehicle from accidentally pulling away.

1. Depress the foot brake and then release it again.

Gearbox overheated

The indicator lamp lights up yellow.

An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.

The DSG® dual clutch gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.

The gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.

1. Stop at the next opportunity and allow the gearbox to cool down with engaged parking lock and running engine →

2. Do not drive on if the indicator lamp does not go out.

3. Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.

Gearbox overheated

The warning lamp lights up red.

An acoustic signal may also be given. A text notification may also be shown on the instrument cluster display.

The gearbox can become too hot as a result of moving off frequently on uphill gradients, for example.

1. Allow the gearbox to cool down with engaged parking lock and running engine →

2. Do not drive if the warning lamp does not go out.

3. Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.

Releasing the selector lever lock manually

In the centre console: releasing the selector lever lock

manually (variant 1).

In the centre console: releasing the selector lever lock

manually (variant 2).

If the power fails in the vehicle, e.g. due to a flat 12-volt vehicle battery, and the vehicle has to be pushed or towed, the selector lever

lock must be released manually. Seek expert assistance.

The manual release mechanism is located under the cover of the gearshift gate.

Removing the cover of the gearshift gate:

1. Apply the handbrake firmly. If the handbrake cannot be applied firmly the vehicle will have to be prevented from rolling off using

other means.

2. Switch off the ignition.

3. Carefully pull the cover upwards in the area around the gear lever gaiter with connected electrical wiring → Fig. 1 or → Fig. 2.

4. Pull the cover up and over the selector lever.

Releasing the selector lever lock manually:

1. Push the release lever in the direction of the arrow and hold it in this position → Fig. 1 or → Fig. 2.

2. Press the lock button on the front of the selector lever handle and move the selector lever into position .

3. After manual unlocking, carefully press the cover into the centre console while ensuring that the electrical wires are positioned

correctly.

Emergency mode

There is a fault in the system if all the displays on the instrument cluster for the selector lever positions have a light background. The

DSG® dual clutch gearbox is running in an emergency mode. The vehicle can still be driven in the emergency mode, but only at reduced

speed and not in all gears.

In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.

In all cases, you should have the DSG® dual clutch gearbox checked immediately by a suitably qualified workshop. Volkswagen

recommends using an authorised Volkswagen repairer.

Vehicle does not move even though position is engaged

If the vehicle will not move in the required direction, the system may have selected the position incorrectly.

1. Depress the brake pedal and reselect the position.

2. If the vehicle still does not move in the required direction, there is a system fault. Seek expert assistance and have the system

checked.

WARNING

Troubleshooting for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

Popular Owner Manuals

Latest Owner Manuals