Volkswagen Ident process -> Carrying out Volkswagen Ident for Your Volkswagen Polo SUV Seventh Generation (2021-2025)

The identity of the primary user must be confirmed in order to use security-relevant services. You can provide proof of identity either

personally at an authorised Volkswagen repairer or through Volkswagen Ident directly in the Volkswagen app.

1. When a message about the identity check is displayed upon using a security-relevant service for the first time, observe the

information and tap Start.

2. Have your identity document ready.

3. Follow the instructions on the screen.

A message confirms that the identity check has been performed successfully.

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