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Occupant Restraints for Your Volkswagen Routan SUV First Generation (2009-2014)

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OCCUPANT RESTRAINTS  
Some of the most important safety features in your  
vehicle are the restraint systems:  
An energy-absorbing steering column and steering  
wheel  
Knee bolsters/blockers for front seat occupants  
Front seat belts incorporate pretensioners to enhance  
occupant protection by managing occupant energy  
during an impact event — if equipped  
Three-point lap and shoulder belts for all seating  
positions  
Advanced Front Airbags for driver and front passen-  
ger  
All seat belt systems (except the third row center  
position) include Automatic Locking Retractors  
(ALRs), which lock the seat belt webbing into position  
by extending the belt all the way out and then adjust-  
ing the belt to the desired length to restrain a child seat  
or secure a large item in a seat — if equipped  
Supplemental Rear Impact Active Head Restraints  
(AHR) located on top of the front seats (integrated into  
the head restraint) — if equipped  
Supplemental Side Airbag Inflatable Curtains (SABIC)  
that span the front, second, and third row seating for If you will be carrying children too small for adult-sized  
the driver and passengers seated next to a window — seat belts, the seat belts or the Lower Anchors and Tether  
if equipped  
for CHildren (LATCH) feature also can be used to hold  
infant and child restraint systems. For more information  
on LATCH, see Lower Anchors and Tether for CHildren  
(LATCH).  
Supplemental Seat-Mounted Side Airbags — if  
equipped  
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NOTE: The Advanced Front Airbags have a multistage Buckle up even though you are an excellent driver, even  
inflator design. This allows the airbag to have different on short trips. Someone on the road may be a poor driver  
rates of inflation based on the severity and type of and cause a collision that includes you. This can happen  
collision.  
far away from home or on your own street.  
Please pay close attention to the information in this Research has shown that seat belts save lives, and they  
section. It tells you how to use your restraint system can reduce the seriousness of injuries in a collision. Some  
properly, to keep you and your passengers as safe as of the worst injuries happen when people are thrown  
possible.  
from the vehicle. Seat belts reduce the possibility of  
ejection and the risk of injury caused by striking the  
inside of the vehicle. Everyone in a motor vehicle should  
be belted at all times.  
WARNING!  
In a collision, you and your passengers can suffer  
much greater injuries if you are not properly buckled  
up. You can strike the interior of your vehicle or other  
passengers, or you can be thrown out of the vehicle.  
Always be sure you and others in your vehicle are  
buckled up properly.  
Lap/Shoulder Belts  
All seating positions in your vehicle are equipped with  
combination lap/shoulder belts.  
The belt webbing in the retractor is designed to lock  
during very sudden stops or collisions. This feature  
allows the shoulder part of the belt to move freely with  
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you under normal conditions. But in a collision, the belt  
will lock and reduce the risk of you striking the inside of  
the vehicle or being thrown out.  
WARNING! (Continued)  
Wearing a seat belt incorrectly is dangerous. Seat  
belts are designed to go around the large bones of  
your body. These are the strongest parts of your  
body and can take the forces of a collision the best.  
Wearing your belt in the wrong place could make  
your injuries in a collision much worse. You might  
suffer internal injuries, or you could even slide out  
of part of the belt. Follow these instructions to  
wear your seat belt safely and to keep your pas-  
sengers safe, too.  
WARNING!  
It is dangerous to ride in a cargo area, inside or  
outside of a vehicle. In a collision, people riding in  
these areas are more likely to be seriously injured  
or killed.  
Do not allow people to ride in any area of your  
vehicle that is not equipped with seats and seat  
belts.  
Two people should never be belted into a single  
seat belt. People belted together can crash into one  
another in a collision, hurting one another badly.  
Never use a lap/shoulder belt or lap belt for more  
than one person, no matter what their size.  
Be sure everyone in your vehicle is in a seat and  
using a seat belt properly.  
(Continued)  
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Lap/Shoulder Belt Operating Instructions  
1. Enter the vehicle and close the door. Sit back and  
adjust the seat.  
2. The seat belt latch plate is near the seatback of the  
front seats and next to your arm in the rear seats. Grasp  
the latch plate and pull out the belt. Slide the latch plate  
up the webbing as far as necessary to allow the belt to go  
around your lap.  
Pulling Out Belt and Latch Plate  
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3. When the belt is long enough to fit, insert the latch  
plate into the buckle until you hear a “click”.  
WARNING!  
A belt that is worn under your arm is dangerous.  
Your body could strike the inside surfaces of the  
vehicle in a collision, increasing head and neck  
injury. A belt worn under the arm can cause  
internal injuries. Ribs aren’t as strong as shoulder  
bones. Wear the belt over your shoulder so that  
your strongest bones will take the force in a  
collision.  
A shoulder belt placed behind you will not protect  
you from injury during a collision. You are more  
likely to hit your head in a collision if you do not  
wear your shoulder belt. The lap and shoulder belt  
are meant to be used together.  
Inserting Latch Plate into Buckle  
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WARNING!  
A belt that is buckled into the wrong buckle will  
not protect you properly. The lap portion could  
ride too high on your body, possibly causing  
internal injuries. Always buckle your belt into the  
buckle nearest you.  
A belt that is too loose will not protect you as well.  
In a sudden stop you could move too far forward,  
increasing the possibility of injury. Wear your seat  
belt snugly.  
Removing Slack from Belt  
4. Position the lap belt across your thighs, below your  
abdomen. To remove slack in the lap belt portion, pull up  
on the shoulder belt. To loosen the lap belt if it is too tight,  
tilt the latch plate and pull on the lap belt. A snug belt  
reduces the risk of sliding under the belt in a collision.  
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6. To release the belt, push the red button on the buckle.  
The belt will automatically retract to its stowed position.  
If necessary, slide the latch plate down the webbing to  
allow the belt to retract fully.  
WARNING!  
A lap belt worn too high can increase the risk of  
internal injury in a collision. The belt forces won’t  
be at the strong hip and pelvic bones, but across  
your abdomen. Always wear the lap belt as low as  
possible and keep it snug.  
WARNING!  
A frayed or torn belt could rip apart in a collision and  
leave you with no protection. Inspect the belt system  
periodically, checking for cuts, frays, or loose parts.  
Damaged parts must be replaced immediately. Do  
not disassemble or modify the system. Seat belt  
assemblies must be replaced after a collision if they  
have been damaged (bent retractor, torn webbing,  
etc.).  
A twisted belt can’t do its job as well. In a  
collision, it could even cut into you. Be sure the  
belt is straight. If you can’t straighten a belt in  
your vehicle, take it to your authorized dealer and  
have it fixed.  
5. Position the shoulder belt on your chest so that it is  
comfortable and not resting on your neck. The retractor  
will withdraw any slack in the belt.  
Third Row Center Shoulder Belt Instructions  
The shoulder belt for the third row center seat is located  
in the headliner slightly behind the third row seat.  
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Pull the strap down and secure the small latch plate of  
the lap belt into the small buckle until you hear a “click”.  
Position the shoulder belt on your chest so that it is  
comfortable and not resting on your neck. When the belt  
is long enough to fit, insert the large latch plate into the  
buckle until you hear a “click.” The retractor should  
withdraw any slack in the belt.  
To release the small latch plate, position the end of the  
large latch plate against the red button on the small latch  
plate and push upward. Reinstall the latch plates into the  
headliner.  
Adjustable Upper Shoulder Belt Anchorage  
Adjustable Anchorage  
In the front seats and the second row outboard seats, the  
shoulder belt anchorage can be adjusted upward or down-  
ward to help position the belt away from your neck. The  
upper anchorage can be adjusted upward by pushing  
anywhere on the anchorage. To move the anchorage  
downward, squeeze the actuation buttons while simulta-  
neously pushing down on the anchorage assembly.  
As a guide, if you are shorter than average you will  
prefer a lower position, and if you are taller than average  
you will prefer a higher position. When you release the  
anchorage, try to move it up or down to make sure that  
it is locked in position.  
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Automatic Locking Retractors (ALR) Mode — If  
Equipped  
3. Allow the belt to retract. As the belt retracts, you will  
hear a clicking sound. This indicates the safety belt is  
In this mode, the shoulder belt is automatically pre- now in the Automatic Locking Mode.  
locked. The belt will still retract to remove any slack in  
How to Disengage The Automatic Locking Mode  
the shoulder belt. The Automatic Locking Mode is avail-  
able on all passenger-seating positions with a combina-  
tion lap/shoulder belt.  
Disconnect the combination lap/shoulder belt from the  
buckle and allow it to retract completely to disengage the  
Automatic Locking Mode and activate the vehicle sensi-  
tive (emergency) locking mode.  
When To Use The Automatic Locking Mode  
Use the Automatic Locking Mode anytime a child safety  
seat is installed in the rear outboard seating position.  
Children 12 years old and younger should always be  
properly restrained in the rear seat.  
Seat Belt Pretensioners — If Equipped  
The seat belts for both front seating positions may be  
equipped with pretensioning devices that are designed to  
remove slack from the seat belt in the event of a collision.  
These devices improve the performance of the seat belt  
by assuring that the belt is tight about the occupant early  
in a collision. Pretensioners work for all size occupants,  
How To Use The Automatic Locking Mode  
1. Buckle the combination lap and shoulder belt.  
2. Grasp the shoulder portion and pull downward until including those in child restraints.  
the entire belt is extracted.  
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NOTE: These devices are not a substitute for proper seat How the Active Head Restraints (AHR) Work  
belt placement by the occupant. The seat belt still must be The Occupant Restraint Controller (ORC) determines  
worn snugly and positioned properly.  
whether the severity, or type of rear impact, will require  
the Active Head Restraints (AHR) to deploy. If a rear  
impact requires deployment, both the driver and front  
passenger seat AHRs will be deployed.  
The pretensioners are triggered by the Occupant Re-  
straint Controller (ORC). Like the airbags, the pretension-  
ers are single use items. After a collision deploys the  
airbags and/or pretensioners, a deployed airbag and/or When AHRs deploy during a rear impact, the front half  
pretensioner must be replaced immediately.  
of the head restraint extends forward to minimize the gap  
between the back of the occupant’s head and the AHR.  
This system is designed to help prevent or reduce the  
extent of injuries to the driver and front passenger in  
certain types of rear impacts.  
Supplemental Rear Impact Active Head Restraints  
(AHR) — If Equipped  
These head restraints are passive, deployable compo-  
nents, and vehicles with this equipment can not be  
readily identified by any markings, only through visual NOTE: The Active Head Restraints (AHR) may or may  
inspection of the head restraint. The head restraint will be not deploy in the event of a front or side impact.  
split in two halves, with the front half being soft foam However if during a front impact, a secondary rear  
and trim, the back half being decorative plastic.  
impact occurs, the AHR may deploy based on the sever-  
ity and type of the impact.  
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CAUTION!  
All occupants, including the driver, should not oper-  
ate a vehicle or sit in a vehicle’s seat until the head  
restraints are placed in their proper positions in order  
to minimize the risk of neck injury in the event of a  
collision.  
NOTE: For more information on properly adjusting and  
positioning the head restraint, refer to “Adjusting Active  
Head Restraints” in “Understanding The Features Of  
Your Vehicle”.  
Active Head Restraint (AHR) Components  
Resetting Active Head Restraints (AHR)  
3 — Head Restraint Back Half  
(Decorative Plastic Rear  
Cover)  
1 — Head Restraint Front Half  
(Soft Foam and Trim)  
If the Active Head Restraints are triggered in a collision,  
you must reset the head restraint on the driver’s and  
front passenger seat. You can recognize when the Active  
Head Restraint has been triggered by the fact that they  
have moved forward (as shown in step three of the  
resetting procedure).  
4 — Head Restraint Guide  
Tubes  
2 — Seatback  
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1. Grasp the deployed AHR from the rear seat.  
3. Pull down then rearward towards the rear of the  
vehicle then down to engage the locking mechanism.  
Hand Positioning Points On AHR  
1 — Downward Movement  
2 — Rearward Movement  
2. Position the hands on the top of the deployed AHR at  
a comfortable position.  
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AHR In Reset Position  
3 — Final Downward Movement To Engage Locking Mecha-  
nism  
NOTE:  
If you have difficulties or problems resetting the head  
restraints, see an authorized dealer.  
4. The AHR front soft foam and trim half should lock  
into the back decorative plastic half.  
For safety reasons, have the Active Head Restraints  
checked by a qualified specialist at an authorized  
dealer.  
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Enhanced Seat Belt Use Reminder System  
Enhanced Seat Belt Use Reminder System  
If the driver’s seat belt has not been buckled within Programming  
60 seconds of starting the vehicle and if the vehicle speed The Enhanced Seat Belt Use Reminder can be enabled or  
is greater than 5 mph (8 km/h), the BeltAlertwill alert disabled by your authorized dealer or by following these  
the driver to buckle the seat belt. The driver should also steps:  
instruct all other occupants to buckle their seat belts.  
NOTE: The following steps must occur within the first  
Once the warning is triggered, the BeltAlertwill con-  
60 seconds of the ignition switch being turned to the ON  
tinue to chime and flash the Seat Belt Reminder Light for  
or START position. The manufacturer does not recom-  
96 seconds or until the driver’s seat belt is buckled. The  
mend deactivating the Enhanced Seat Belt Use Reminder.  
BeltAlertwill be reactivated if the driver’s seat belt is  
unbuckled for more than 10 seconds and the vehicle 1. With all doors closed and the ignition switch in any  
speed is greater than 5 mph (8 km/h).  
position except ON or START, buckle the driver’s seat  
belt.  
Enhanced Seat Belt Use Reminder will be reactivated if  
the driver’s seat belt is unbuckled for more than 10 sec- 2. Turn the ignition switch to the ON position (do not  
onds and the vehicle speed is greater than 5 mph start the engine), and wait for the Seat Belt Reminder  
(8 km/h).  
Light to turn off.  
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3. Within 60 seconds of turning the ignition switch to the Seat Belts and Pregnant Women  
ON/RUN position, unbuckle and then re-buckle the We recommend that pregnant women use the seat belts  
driver’s seat belt at least three times within 60 seconds, throughout their pregnancies. Keeping the mother safe is  
ending with the seat belt buckled.  
the best way to keep the unborn child safe.  
NOTE: Watch for the Seat Belt Reminder Light to turn Pregnant women should wear the lap part of the belt  
on while unbuckling and off while re-buckling the seat across the thighs and as snug across the hips as possible.  
belt.  
Keep the belt low so that it does not come across the  
abdomen. That way the strong bones of the hips will take  
the force if there is a collision.  
4. Turn the ignition switch to the OFF position. A single  
chime will sound to signify that you have successfully  
completed the programming.  
Seat Belt Extender  
If a seat belt is too short, even when fully extended and  
when the adjustable upper shoulder belt anchorage (if  
equipped) is in its lowest position, your authorized  
The Enhanced Seat Belt Use Reminder can be reactivated  
by repeating this procedure.  
NOTE: Although the Enhanced Seat Belt Use Reminder dealer can provide you with a seat belt extender. This  
has been deactivated, the Seat Belt Reminder Light will extender should be used only if the existing belt is not  
continue to illuminate while the driver’s seat belt remains long enough. When it is not required, remove the ex-  
unbuckled or retracted.  
tender and stow it.  
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WARNING!  
Using a seat belt extender when not needed can  
increase the risk of injury in a collision. Only use  
when the lap belt is not long enough when it is worn  
low and snug, and in the recommended seating  
positions. Remove and store the extender when not  
needed.  
Supplemental Restraint System (SRS) - Airbags  
This vehicle has Advanced Front Airbags for both the  
driver and front passenger as a supplement to the seat  
belt restraint systems. The driver’s front airbag is  
mounted in the center of the steering wheel. The passen-  
ger’s front airbag is mounted in the instrument panel,  
above the glove compartment. The words SRS AIRBAG  
are embossed on the airbag covers.  
Front Airbag Components  
1 — Driver and Passenger Air- 2 — Knee Bolsters  
bags  
NOTE: These airbags are certified to the new Federal  
regulations for Advanced Airbags.  
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The Advanced Front Airbags have a multistage inflator NOTE:  
design. This allows the airbag to have different rates of  
inflation based on the severity and type of collision.  
Airbag covers may not be obvious in the interior trim;  
but they will open during airbag deployment.  
The vehicle may be equipped with driver and/or front  
passenger seat track position sensors that may adjust the  
inflation rate of the Advanced Front Airbags based upon  
seat position.  
After any collision, the vehicle should be taken to an  
authorized dealer immediately.  
Airbag System Components  
Your vehicle may be equipped with the following airbag  
The vehicle may be equipped with a driver and front system components:  
passenger seat belt buckle switch that detects whether  
Occupant Restraint Controller (ORC)  
the driver or front passenger seat belt is fastened. The  
seat belt buckle switch may adjust the inflation rate of the  
Advanced Front Airbags.  
Airbag Ignition Circuit  
Voltage Source  
This vehicle may also be equipped with Supplemental  
Side Airbag Inflatable Curtains (SABIC) to protect the  
driver, front, and rear passengers sitting next to a win-  
dow. If the vehicle is equipped with SABIC airbags, they  
are located above the side windows and their covers are  
also labeled: SRS AIRBAG.  
Vehicle BUS  
Interconnecting Wiring  
Steering Wheel and Column  
Instrument Panel  
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Knee Impact Bolster  
Advanced Front Airbag Features  
The Advanced Front Airbag system has multistage driver  
and front passenger airbags. This system provides output  
appropriate to the severity and type of collision as  
determined by the Occupant Restraint Controller (ORC),  
which may receive information from the front impact  
Driver Advanced Front Airbag  
Passenger Advanced Front Airbag  
Supplemental Seat-Mounted Side Airbags  
Supplemental Side Airbag Inflatable Curtains (SABIC) sensors.  
Front and Side Impact Sensors  
Front Seat Belt Pretensioners  
The first stage inflator is triggered immediately during an  
impact that requires airbag deployment. The timing of  
the second stage determines whether the output force is  
Supplemental Rear Impact Active Head Restraint for low, medium, or high. If a low output is sufficient to meet  
Driver and Front Passenger  
Seat Track Position Sensors  
Seat Belt Buckle Switch  
the need, the remaining gas in the inflator is expended.  
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Supplemental Seat-Mounted Side Airbags — If  
Equipped  
WARNING!  
Supplemental seat-mounted side airbags provide en-  
hanced protection to help protect an occupant during a  
side impact. The supplemental seat-mounted side airbag  
is marked with an airbag label sewn into the outboard  
side of the front seats.  
No objects should be placed over or near the  
airbag on the instrument panel, because any such  
objects could cause harm if the vehicle is in a crash  
severe enough to cause the airbag to inflate.  
Do not put anything on or around the airbag  
covers or attempt to open them manually. You may  
damage the airbags and you could be injured  
because the airbags may no longer be functional.  
The protective covers for the airbag cushions are  
designed to open only when the airbags are inflat-  
ing.  
Do not drill, cut or tamper with the knee bolster in  
any way.  
Do not mount any accessories to the knee bolster  
such as alarm lights, stereos, citizen band radios,  
etc.  
Supplemental Seat-Mounted Side Airbag Label  
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When the bag deploys, it opens the seam between the  
front and side of the seat’s trim cover. Each bag deploys  
independently, that is a left side impact deploys the left  
bag only and a right-side impact deploys only the right  
bag.  
Airbag covers may not be obvious in the interior trim;  
but they will open during airbag deployment.  
The system includes side impact sensors adjacent to both  
front and rear seat occupants that are calibrated to deploy  
the SABIC airbags during impacts that require airbag  
occupant protection.  
Supplemental Side Airbag Inflatable Curtain  
(SABIC) — If Equipped  
WARNING!  
SABIC airbags may offer side-impact and vehicle rollover  
protection to front and rear seat outboard occupants in  
addition to that provided by the body structure. Each  
airbag features inflated chambers placed adjacent to the  
head of each outboard occupant that reduce the potential  
for side-impact head injuries. The curtains deploy down-  
ward, covering both windows on the impact side.  
If your vehicle is equipped with left and right  
Supplemental Side Airbag Inflatable Curtain  
(SABIC), do not stack luggage or other cargo up  
high enough to block the location of the SABIC.  
The area where the SABIC is located should re-  
main free from any obstructions.  
Do not use accessory seat covers or place objects  
between you and the side airbags; the performance  
could be adversely affected and/or objects could  
be pushed into you, causing serious injury.  
NOTE:  
Should a vehicle rollover occur, the pretensioners  
and/or SABIC airbags on both sides of the vehicle  
may deploy.  
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Knee Impact Bolsters  
WARNING!  
The Knee Impact Bolsters help protect the knees of the  
driver and the front passenger, and position everyone for  
the best interaction with the Advanced Front Airbags.  
Infants in rear-facing child restraints should NEVER  
ride in the front seat of a vehicle with a passenger  
front airbag. An airbag deployment can cause severe  
injury or death to infants in that position.  
Along with seat belts and pretensioners, Advanced Front  
Airbags work with the knee bolsters to provide improved  
protection for the driver and front passenger. Side airbags  
also work with seat belts to improve occupant protection.  
Children that are not big enough to wear the vehicle seat  
belt properly (see Section on Child Restraints) should be  
secured in the rear seat in child restraints or belt-  
positioning booster seats. Older children who do not use  
child restraints or belt-positioning booster seats should  
ride properly buckled up in the rear seat. Never allow  
children to slide the shoulder belt behind them or under  
their arm.  
Here are some simple steps you can take to minimize the  
risk of harm from a deploying airbag:  
Children 12 years old and younger should always ride  
buckled up in a rear seat.  
If a child from 1 to 12 years old (not in a rear facing child  
seat) must ride in the front passenger seat, move the seat  
as far back as possible and use the proper child restraint.  
(Refer to “Child Restraints”)  
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You should read the instructions provided with your  
child restraint to make sure that you are using it properly.  
WARNING!  
Relying on the airbags alone could lead to more  
severe injuries in a collision. The airbags work  
with your seat belt to restrain you properly. In  
some collisions, the airbags won’t deploy at all.  
Always wear your seat belts even though you have  
airbags.  
All occupants should ALWAYS wear their lap and shoul-  
der belts properly.  
The driver and front passenger seats should be moved  
back as far as practical to allow the Advanced Front  
Airbags room to inflate.  
Being too close to the steering wheel or instrument  
panel during front airbag deployment could cause  
serious injury, including death. Airbags need  
room to inflate. Sit back, comfortably extending  
your arms to reach the steering wheel or instru-  
ment panel.  
Do not lean against the door. If your vehicle has side  
airbags, and deployment occurs, the side airbags will  
inflate forcefully into the space between you and the  
door.  
If the airbag system in this vehicle needs to be modified  
to accommodate a disabled person, contact the Customer  
Center. Phone numbers are provided under ЉIf You Need  
AssistanceЉ in this manual.  
Side airbags also need room to inflate. Do not lean  
against the door. Sit upright in the center of the  
seat.  
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Airbag Deployment Sensors and Controls  
The Advanced Front Airbags will not deploy in all frontal  
collisions, including some that may produce substantial  
vehicle damage — for example, some pole collisions,  
truck underrides, and angle offset collisions. On the other  
hand, depending on the type and location of impact,  
Occupant Restraint Controller (ORC)  
The ORC is part of a Federally regulated safety system  
required for this vehicle.  
The ORC determines if deployment of the front and/or Advanced Front Airbags may deploy in crashes with  
side airbags in a frontal or side collision is required. little vehicle front-end damage but that produce a severe  
Based on the impact sensors signals, a central electronic initial deceleration.  
ORC deploys the Advanced Front Airbags, SABIC air-  
The side airbags will not deploy in all side collisions. Side  
bags — if equipped, Supplemental Seat-Mounted Side  
airbag deployment will depend on the severity and type  
Airbags — if equipped, and front seat belt pretensioners  
of collision.  
— if equipped, as required, depending on severity and  
type of impact.  
Because airbag sensors measure vehicle deceleration over  
time, vehicle speed and damage by themselves are not  
good indicators of whether or not an airbag should have  
deployed.  
Advanced Front Airbags are designed to provide addi-  
tional protection by supplementing the seat belts in  
certain frontal collisions depending on the severity and  
type of collision. Advanced Front Airbags are not ex- Seat belts are necessary for your protection in all colli-  
pected to reduce the risk of injury in rear, side, or rollover sions, and also are needed to help keep you in position,  
collisions.  
away from an inflating airbag.  
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The ORC monitors the readiness of the electronic parts of It also includes diagnostics that will illuminate the instru-  
the system whenever the ignition switch is in the START ment cluster Airbag Warning Light if a malfunction is  
or ON position. If the key is in the LOCK position, in the noted that could affect the airbag system. The diagnostics  
ACC position, or not in the ignition, the airbag system is also record the nature of the malfunction.  
not on and the airbags will not inflate.  
WARNING!  
The ORC contains a backup power supply system that  
may deploy the airbags even if the battery loses power or  
it becomes disconnected prior to deployment.  
Ignoring the Airbag Warning Light in your instru-  
ment panel could mean you won’t have the airbags to  
protect you in a collision. If the light does not come  
on, stays on after you start the vehicle, or if it comes  
on as you drive, have the airbag system checked right  
away by an authorized dealer.  
Also, the ORC turns on the Airbag Warning  
Light in the instrument panel for approxi-  
mately four to six seconds for a self-check  
when the ignition is first turned on. After the  
self-check, the Airbag Warning Light will turn off. If the  
ORC detects a malfunction in any part of the system, it  
turns on the Airbag Warning Light, either momentarily  
or continuously. A single chime will sound if the light  
comes on again after initial startup.  
Driver and Passenger Airbag Inflator Units  
The Driver and Passenger Airbag/Inflator Units are  
located in the center of the steering wheel and the right  
side of the instrument panel. When the ORC detects a  
collision requiring the airbags, it signals the inflator units.  
A large quantity of non-toxic gas is generated to inflate  
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the Advanced Front Airbags. Different airbag inflation The ORC determines if a side collision requires the side  
rates are possible, based on the collision type and sever- airbags to inflate based on the severity and type of  
ity. The steering wheel hub trim cover and the upper collision.  
right side of the instrument panel separate and fold out  
The ORC monitors the readiness of the electronic parts of  
of the way as the bags inflate to their full size. The bags  
the system whenever the ignition switch is in the START  
fully inflate in about 50 to 70 milliseconds. This is about  
or ON positions. These include all of the items previously  
half of the time it takes to blink your eyes. The bags then  
mentioned.  
quickly deflate while helping to restrain the driver and  
front passenger.  
Based on the severity and type of collision, the side  
airbag inflator on the crash side of the vehicle may be  
triggered, releasing a quantity of non-toxic gas. The  
inflating side airbag exits through the seat seam into the  
space between the occupant and the door. The side  
airbags fully inflate in about 10 milliseconds. The side  
airbag moves at a very high speed and with such a high  
force, that it could injure you if you are not seated  
properly, or if items are positioned in the area where the  
The driver front airbag gas is vented through the vent  
holes in the sides of the airbag. The passenger front  
airbag gas is vented through the vent holes in the sides of  
the airbag. In this way, the airbags do not interfere with  
your control of the vehicle.  
Supplemental Seat-Mounted Side Airbag Inflator  
Units — If Equipped  
The Side Impact (SRS) Seat-Mounted Side Airbags are side airbag inflates. This especially applies to children.  
designed to activate only in certain side collisions.  
26  
Supplemental Side Airbag Inflatable Curtain  
(SABIC) Inflator Units — If Equipped  
Because airbag sensors estimate deceleration over time,  
vehicle speed and damage are not good indicators of  
During collisions where the impact is confined to a whether or not an airbag should have deployed.  
particular area of the side of the vehicle, the ORC may  
NOTE: In a rollover the pretensioners and/or SABIC  
deploy the SABIC airbags, depending on severity and  
airbags may deploy on both sides of the vehicle.  
type of collision. In these events, the ORC will deploy the  
SABIC only on the impact side of the vehicle.  
Front and Side Impact Sensors  
In front and side impacts, impact sensors can aid the  
ORC in determining appropriate response to impact  
events. Additional sensors in the ORC determine the  
level of airbag deployment and provide verification.  
A quantity of non-toxic gas is generated to inflate the side  
curtain airbag. The inflating side curtain airbag pushes  
the outside edge of the headliner out of the way and  
covers the window. The airbag inflates in about 30 ms  
(about one-quarter of the time that it takes to blink your Enhanced Accident Response System  
eyes) with enough force to injure you if you are not belted In the event of an impact causing airbag deployment, if  
and seated properly, or if items are positioned in the area the communication network remains intact, and the  
where the side curtain airbag inflates. This especially power remains intact, depending on the nature of the  
applies to children. The side curtain airbag is only about event the ORC will determine whether to have the  
3-1/2 in (9 cm) thick when it is inflated.  
Enhanced Accident Response System perform the follow-  
ing functions:  
27  
Cut off fuel to the engine.  
The nylon airbag material may sometimes cause abra-  
sions and/or skin reddening to the driver and front  
passenger as the airbags deploy and unfold. The  
abrasions are similar to friction rope burns or those  
you might get sliding along a carpet or gymnasium  
floor. They are not caused by contact with chemicals.  
They are not permanent and normally heal quickly.  
However, if you haven’t healed significantly within a  
few days, or if you have any blistering, see your doctor  
immediately.  
Flash hazard lights as long as the battery has power or  
until the ignition key is turned off.  
Turn on the interior lights, which remain on as long as  
the battery has power or until the ignition key is  
removed.  
Unlock the doors automatically.  
If a Deployment Occurs  
The front airbags are designed to deflate immediately  
after deployment.  
As the airbags deflate, you may see some smoke-like  
particles. The particles are a normal by-product of the  
process that generates the non-toxic gas used for  
airbag inflation. These airborne particles may irritate  
the skin, eyes, nose, or throat. If you have skin or eye  
irritation, rinse the area with cool water. For nose or  
throat irritation, move to fresh air. If the irritation  
NOTE: Front and/or side airbags will not deploy in all  
collisions. This does not mean something is wrong with  
the airbag system.  
If you do have a collision which deploys the airbags, any  
or all of the following may occur:  
28  
continues, see your doctor. If these particles settle on Maintaining Your Airbag System  
your clothing, follow the garment manufacturer’s in-  
WARNING!  
structions for cleaning.  
Do not drive your vehicle after the airbags have de-  
ployed. If you are involved in another collision, the  
airbags will not be in place to protect you.  
Modifications to any part of the airbag system  
could cause it to fail when you need it. You could  
be injured if the airbag system is not there to  
protect you. Do not modify the components or  
wiring, including adding any kind of badges or  
stickers to the steering wheel hub trim cover or the  
upper right side of the instrument panel. Do not  
modify the front bumper, vehicle body structure,  
or add aftermarket side steps or running boards.  
It is dangerous to try to repair any part of the  
airbag system yourself. Be sure to tell anyone who  
works on your vehicle that it has an airbag system.  
WARNING!  
Deployed airbags and seat belt pretensioners cannot  
protect you in another collision. Have the airbags,  
seat belt pretensioners, and the front passenger seat  
belt retractor assembly replaced by an authorized  
dealer as soon as possible. Also, have the Occupant  
Restraint Controller (ORC) system serviced as well.  
(Continued)  
29  
Airbag Warning Light  
WARNING! (Continued)  
You will want to have the airbags ready to  
inflate for your protection in a collision. While  
the airbag system is designed to be mainte-  
nance free, if any of the following occurs, have  
an authorized dealer service the system immediately.  
Do not attempt to modify any part of your ad-  
vanced airbag system. The airbag may inflate  
accidentally or may not function properly if modi-  
fications are made. Take your vehicle to an autho-  
rized dealer for any advanced airbag system ser-  
vice. If your seat, including your trim cover and  
cushion, needs to be serviced in any way (includ-  
ing removal or loosening/tightening of seat attach-  
ment bolts), take the vehicle to your authorized  
dealer. Only manufacturer approved seat accesso-  
ries may be used. If it is necessary to modify an  
advanced airbag system for persons with disabili-  
ties, contact your authorized dealer.  
The Airbag Warning Light does not come on for  
approximately four to six seconds when the ignition  
switch is first turned ON.  
The light remains on after the approximate four to  
six-second interval.  
The light comes on intermittently or remains on while  
driving.  
NOTE: If the speedometer, tachometer, or any engine  
related gauges are not working, the Occupant Restraint  
Controller (ORC) may also be disabled. The airbags may  
not be ready to inflate for your protection. Promptly  
check the fuse block for blown fuses. Refer to the label  
30  
located on the inside of the fuse block cover for the 2. Under certain circumstances, EDR data may not be  
proper airbag fuses. See your authorized dealer if the recorded (e.g., loss of battery power).  
fuse is good.  
In conjunction with other data gathered during a com-  
Event Data Recorder (EDR)  
plete accident investigation, the electronic data may be  
In the event of a collision, your vehicle is designed to used by Volkswagen Group of America, Inc.and others to  
record up to five seconds of specific vehicle data param- learn more about the possible causes of crashes and  
eters (see list below) in an event data recorder prior to the associated injuries in order to assess and improve vehicle  
moment of airbag deployment, or near deployment (if performance. In addition to crash investigations initiated  
applicable), and up to a quarter second of either high- by Volkswagen Group of America, Inc., such investiga-  
speed deceleration data or change in velocity during tions may be requested by customers, insurance carriers,  
and/or after airbag deployment or near-deployment. government officials, and professional crash researchers,  
EDR data is ONLY recorded if an airbag deploys, or such as those associated with universities, and with  
nearly deploys, and is otherwise unavailable.  
hospital and insurance organizations.  
NOTE:  
In the event that an investigation is undertaken by  
1. A near-deployment event occurs when the airbag Volkswagen Group of America, Inc. (regardless of initia-  
sensor detects severe vehicle deceleration usually indica- tive), the company or its designated representative will  
tive of a crash, but not severe enough to warrant airbag first obtain permission of the appropriate custodial entity  
deployment.  
for the vehicle (usually the vehicle owner or lessee)  
31  
before accessing the electronic data stored, unless or- 3. Requested by police under a legal warrant.  
dered to image the data by a court with legal jurisdiction  
(i.e., pursuant to a warrant). A copy of the data will be  
4. Otherwise required by law.  
provided to the custodial entity upon request. General Data parameters that are recorded:  
data that does not identify particular vehicles or crashes  
Diagnostic trouble code(s) and warning light status for  
electronically-controlled safety systems, including the  
airbag system  
may be released for incorporation in aggregate crash  
databases, such as those maintained by the U.S. govern-  
ment and various states. Data of a potentially sensitive  
nature, such as would identify a particular driver, ve-  
hicle, or crash, will be treated confidentially. Confidential  
data will not be disclosed by Volkswagen Group of  
America, Inc. to any third party except when:  
Vehicle speed  
Engine RPM  
Brake switch status  
Pedal position  
1. Used for research purposes, such as to match data  
with a particular crash record in an aggregate database,  
provided confidentiality of personal data is thereafter  
preserved.  
And other parameters depending on vehicle  
configuration  
Child Restraints  
Everyone in your vehicle needs to be buckled up at all  
times, including babies and children. Every state in the  
2. Used in defense of litigation involving a Volkswagen  
Group of America, Inc. product.  
32  
United States and all Canadian provinces require that Infants and Small Children  
small children ride in proper restraint systems. This is the There are different sizes and types of restraints for  
law, and you can be prosecuted for ignoring it.  
children from newborn size to the child almost large  
enough for an adult safety belt. Always check the child  
seat owner’s manual to ensure you have the right seat for  
your child. Use the restraint that is correct for your child.  
Children 12 years and younger should ride properly  
buckled up in a rear seat. According to crash statistics,  
children are safer when properly restrained in the rear  
seats rather than in the front.  
Safety experts recommend that children ride  
rearward-facing in the vehicle until they are at least  
one year old and weigh at least 20 lbs (9 kg). Two types  
of child restraints can be used rearward-facing: infant  
carriers and ЉconvertibleЉ child seats. Both types of  
child restraints are held in the vehicle by the lap/  
shoulder belt or the LATCH child restraint anchorage  
system. Refer to “Lower Anchors and Tether for CHil-  
dren (LATCH)”.  
WARNING!  
In a collision, an unrestrained child, even a tiny baby,  
can become a projectile inside the vehicle. The force  
required to hold even an infant on your lap could  
become so great that you could not hold the child, no  
matter how strong you are. The child and others  
could be badly injured. Any child riding in your  
vehicle should be in a proper restraint for the child’s  
size.  
33  
The infant carrier is only used rearward-facing in the Older Children and Child Restraints  
vehicle. It is recommended for children who weigh up Children who weigh more than 20 lbs (9 kg) and who are  
to about 20 lbs (9 kg). ЉConvertibleЉ child seats can be older than one year can ride forward-facing in the  
used either rearward-facing or forward-facing in the vehicle. Forward-facing child seats and convertible child  
vehicle. Convertible child seats often have a higher seats used in the forward-facing direction are for children  
weight limit in the rearward-facing direction than who weigh 20 to 40 lbs (9 to 18 kg) and who are older  
infant carriers do, so they can be used rearward-facing than one year. These child seats are also held in the  
by children who weigh more than 20 lbs (9 kg) but are vehicle by the lap/shoulder belt or the LATCH child  
less than one year old.  
restraint anchorage system. Refer to “Lower Anchors and  
Tether for CHildren (LATCH)”.  
WARNING!  
An aftermarket belt-positioning booster seat is for chil-  
dren weighing more than 40 lbs (18 kg), but who are still  
too small to properly fit the vehicle’s seat belts. If the  
child can not sit with knees bent over the vehicles seat  
cushion while the child’s back is against the seatback,  
they should use a belt-positioning booster seat. The child  
and booster seat are held in the vehicle by the lap/  
shoulder belt.  
Rearward-facing child seats must NEVER be used in  
the front seat of a vehicle with a front passenger  
airbag. An airbag deployment could cause severe  
injury or death to infants in this position.  
34  
Children Too Large for Booster Seats  
NOTE:  
For additional information, refer to  
Children who are large enough to wear the shoulder belt www.seatcheck.org or call 1–866–SEATCHECK. Cana-  
comfortably, and whose legs are long enough to bend dian residents, should refer to Transport Canada’s web-  
over the front of the seat when their back is against the site for additional information. http://www.tc.gc.ca/  
seatback, should use the lap/shoulder belt in a rear seat. roadsafety/safedrivers/childsafety/index.htm  
Make sure that the child is upright in the seat.  
WARNING!  
The lap portion should be low on the hips and as snug  
as possible.  
Improper installation can lead to failure of an  
infant or child restraint. It could come loose in a  
collision. The child could be badly injured or  
killed. Follow the manufacturer’s directions ex-  
actly when installing an infant or child restraint.  
A rearward-facing child restraint should only be  
used in a rear seat. A rearward-facing child re-  
straint in the front seat may be struck by a deploy-  
ing passenger airbag which may cause severe or  
fatal injury to the infant.  
Check belt fit periodically. A child’s squirming or  
slouching can move the belt out of position.  
If the shoulder belt contacts the face or neck, move the  
child closer to the center of the vehicle. If this doesn’t  
help, move the child to the center rear seating position  
and use the lap belt. Never allow a child to put the  
shoulder belt under an arm or behind their back.  
35  
Here are some tips on getting the most out of your child  
restraint:  
shoulder portion of the lap/shoulder belt will tighten  
the belt. The cinching latch plate will keep the belt  
tight; however, any seat belt system will loosen with  
time, so check the belt occasionally and pull it tight if  
necessary.  
Before buying any restraint system, make sure that it  
has a label certifying that it meets all applicable Safety  
Standards. We also recommend that you make sure  
that you can install the child restraint in the vehicle  
where you will use it, before you buy it.  
In the rear seat, you may have trouble tightening the  
lap/shoulder belt on the child restraint because the  
buckle or latch plate is too close to the belt path  
opening on the restraint. Disconnect the latch plate  
from the buckle and twist the short buckle end of the  
belt several times to shorten it. Insert the latch plate  
into the buckle with the release button facing out.  
The restraint must be appropriate for your child’s  
weight and height. Check the label on the restraint for  
weight and height limits.  
Carefully follow the instructions that come with the  
restraint. If you install the restraint improperly, it may  
not work when you need it.  
If the belt still can’t be tightened, or if pulling and  
pushing on the restraint loosens the belt, disconnect  
the latch plate from the buckle, turn the buckle  
around, and insert the latch plate into the buckle  
again. If you still can’t make the child restraint secure,  
try a different seating position.  
The passenger seat belts are equipped with cinching  
latch plates, which are designed to keep the lap  
portion tight around the child restraint so that it is not  
necessary to use a locking clip. Pulling up on the  
36  
Buckle the child into the seat according to the child  
restraint manufacturer’s directions.  
WARNING!  
Improper installation of a child restraint to the  
LATCH anchorages can lead to failure of an infant or  
child restraint. The child could be badly injured or  
killed. Follow the manufacturer’s directions exactly  
when installing an infant or child restraint.  
When your child restraint is not in use, secure it in the  
vehicle with the seat belt or remove it from the vehicle.  
Don’t leave it loose in the vehicle. In a sudden stop or  
collision, it could strike the occupants or seatbacks and  
cause serious personal injury.  
Installing the Child Restraint System  
Installing the LATCH-Compatible Child Restraint  
System  
In general, you will first loosen the adjusters on the lower  
straps and tether straps so that you can more easily attach  
the hook or connector to the lower anchorages and tether  
anchorages. Then tighten all three straps as you push the  
child restraint rearward and downward into the seat.  
Each vehicle, except commercial cargo vehicles, is  
equipped with the child restraint anchorage system  
called LATCH, which stands for Lower Anchors and  
Tether for CHildren. Two LATCH child restraint anchor-  
age systems are installed on all second-row seats and in  
the center position on all third row fold-in-floor seats.  
Second-row seats also feature tether strap anchorages,  
located in the rear surface of the seatback. In addition, all  
Not all child restraint systems will be installed as we  
have described here. Again, carefully follow the instruc-  
tions that come with the child restraint system.  
37  
third row fold-in-floor seats are equipped with a child NOTE:  
restraint tether anchor at the center seating position.  
When using the LATCH attaching system to install a  
child restraint, please ensure that all seat belts not  
being used for occupant restraints are stowed and out  
of reach of children. It is recommended that before  
installing the child restraint, buckle the seat belt so the  
seat belt is tucked behind the child restraint and out of  
reach. If the buckled seat belt interferes with the child  
restraint installation, instead of tucking the seat belt  
behind the child restraint, route the seat belt through  
the child restraint belt path and then buckle it. This  
should stow the seat belt out of the reach of an  
inquisitive child. Remind all children in the vehicle  
that the seat belts are not toys and should not be  
played with, and never leave your child unattended in  
the vehicle.  
We urge you to follow the manufacturer’s directions  
carefully when installing your child restraint. Many, but  
not all restraint systems will be equipped with separate  
straps on each side, with each having a hook or connec-  
tor, and a means for adjusting the tension in the strap.  
Forward facing toddler restraints and some rearward  
facing infant restraints will also be equipped with a tether  
strap, a hook and means for adjusting the tension in the  
strap. Not all child restraint systems will be installed as  
described here. Again, carefully follow the installation  
instructions that are provided with the child restraint  
system.  
38  
If your child restraint seat is not LATCH-compatible, 2. Loosen the adjusters on the lower child restraint  
install the restraint using the vehicle seat belts.  
attachment straps (reference the child restraint seat in-  
structions) to ease the installation.  
WARNING!  
NOTE: It is recommended to loosen the top tether strap  
and route it loosely prior to securing the lower anchors so  
the top tether strap is not trapped between the vehicle  
seat and child restraint.  
Improper installation of a child restraint to the  
LATCH anchorages can lead to failure of an infant or  
child restraint. The child could be badly injured or  
killed. Follow the manufacturer’s directions exactly  
when installing a infant or child restraint.  
3. Attach the lower child restraint attachment straps to  
the vehicle’s lower anchor bars. Ensure that the lower  
attachment strap is firmly engaged and that the hook is  
secure.  
Installing the Lower Attachments:  
1. The vehicle lower anchorages are round bars located  
at the rear of the seat cushion where it meets the seatback.  
39  
4. Tighten the lower attachment strap while firmly push- Installing the Top Tether Strap (with either Lower  
ing the child restraint rearward and downward into the Anchors or Vehicle Seat Belt):  
vehicle seat. Remove all slack in the lower attachment  
1. Route the top tether strap under the adjustable head  
restraint between the steel posts.  
straps. Reference the child restraint instructions for infor-  
mation on properly removing slack.  
2. Provide enough slack (reference child restraint in-  
structions) for the tether strap to reach the tether anchor  
located near the bottom of the seat back.  
3. Clip tether hook to tether anchor. Ensure that the hook  
is firmly engaged and secure.  
4. Remove all slack and tighten tether strap according to  
child restraint manufacturer’s instructions.  
NOTE: The top tether strap is always to be secured,  
regardless of if the child restraint is installed with the  
lower anchors or the vehicle seat belt.  
LATCH Anchorages  
40  
WARNING!  
An incorrectly anchored tether strap could lead to  
increased head motion and possible injury to the  
child. Use only the anchor positions directly behind  
the child seat to secure a child restraint top tether  
strap.  
Installing the Child Restraint Using the Vehicle  
Seat Belts  
Because the lower anchorages are to be introduced to  
passenger carrying vehicles over a period of years, child  
restraint systems having attachments for those anchor-  
ages will continue to have features for installation in  
vehicles using the lap or lap/shoulder belt. They will also  
have tether straps, and you are urged to take advantage  
of all of the available attachments provided with your  
child restraint in any vehicle.  
Rear Seat Tether Strap Mounting  
41  
Seat belts, except for the driver seat belt, are equipped Once you have completed securing the child restraint  
with an Automatic Locking Retractor (ALR) and/or a with the seat belt secure the top tether strap. Refer to  
cinching latch plate. Both types of seat belts are designed ЉInstalling the Top Tether StrapЉ for instructions.  
to keep the lap portion tight around the child restraint so  
Transporting Pets  
that it is not necessary to use a locking clip. In seating  
Airbags deploying in the front seat could harm your pet.  
positions that are equipped with an ALR retractor, it will  
An unrestrained pet could be thrown about and possibly  
make a ratcheting noise after all the webbing is extracted  
injured, or injure a passenger during panic braking or in  
and allowed to return back. For additional information,  
a collision.  
refer to “Automatic Locking Mode”.  
Pets should be restrained in the rear seat in pet harnesses  
or pet carriers that are secured by seat belts.  
To install a child restraint, pull enough of the seat belt  
webbing from the retractor to route it through the belt  
path of the child restraint and slide the latch plate into the  
buckle. Next, pull all the seat belt webbing, until it is fully  
extracted, from the retractor. Allow the belt to return to  
the retractor, pulling on the excess webbing to tighten the  
lap portion around the child restraint. (Any seat belt  
system will loosen with time, so check the belt occasion-  
ally and pull it tight if necessary).