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Air conditioning system Refrigerant circuit -> 1.3 Possible complaints for Your Volkswagen Sharan VAN Second Generation (2010-2023)

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Air conditioning systems with refrigeranR1234yf - General information - Edition 07.2017  
♦ The refrigerantemperature sender (with temperature-de‐  
pendenresistor) is installed e.g. in the high pressure line in  
the vicinity of the air conditioner compressor.  
♦ There is a direccorrelation between temperature and pres‐  
sure in the refrigerancircuit: if there is too little refrigeranin  
the refrigerancircuit, the temperature in the refrigerancircui 
rises during operation of the air conditioning system on the  
high pressure side greater than permitted for this pressure.  
Note  
The respective control unit, e.g. the operating and display unifor  
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fronair conditioning system - E87- or the Climatronic control uni 
- J255- evaluates the pressure and the temperature in the refrig‐  
erancircuiand switches off the air conditioner compressor if the  
temperature increases above the value stored for this pressure  
⇒ Vehicle diagnostic tester in “Guided FaulFinding” mode - air  
conditioning system and ⇒ Heating, air conditioning; Rep. gr.  
87 ; Refrigerancircui(vehicle-specific workshop manual).  
1.3  
Possible complaints  
⇒ “1.3.1 Prerequisites for investigating a complaint”, page 64  
⇒ “1.3.2 Possible complaints”, page 64  
⇒ “1.3.3 Odours from heater and air conditioner unit”, page 66  
1.3.1  
Prerequisites for investigating a com‐  
plain 
No faulwas evidenduring faulfinding in the electrical sys‐  
tem, vacuum system and air ducts/channels ⇒ Vehicle diag‐  
nostic tester in “Guided FaulFinding” mode - air conditioning  
system (and battery control), ⇒ Currenflow diagrams, Elec‐  
trical faulfinding and Fitting locations and ⇒ Heating, air  
conditioning; Rep. gr. 00 ; Repair instructions; Checking cool‐  
ing outpu.  
Self-diagnosis in “Guided FaulFinding” mode - air condition‐  
ing system (e.g. using ⇒ Vehicle diagnostic tester in “Guided  
FaulFinding” mode - air conditioning system) provides no  
evidence of a complaint.  
No shut-off condition for the air conditioner compressor is dis‐  
played in the measured values of the control uniof the air  
conditioning system ⇒ Vehicle diagnostic tester in “Guided  
FaulFinding” mode - air conditioning system.  
1.3.2  
Possible complaints  
Note  
For all complaints marked with *  
⇒ “2.14 Checking pressures”, page 170 .  
If on vehicles with 2 evaporators a problem is encountered in  
jusone evaporator, check the pressures in the refrigerancir‐  
cuias well ⇒ “2.14 Checking pressures”, page 170 .  
♦ The cooling has failed completely.*  
♦ Insufficient cooling outpuaall vehicle speeds and engine  
speeds.*  
♦ No or insufficiencooling after driving a few miles. *  
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Rep. gr.87 - Air conditioning system  
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Arteon 2018 ➤ , Atlas 2017 ➤ , CC 2012 ➤ , Caddy 2016 ➤ , Crafter 201 ...  
Air conditioning systems with refrigeranR1234yf - General information - Edition 07.2017  
♦ No cooling or insufficiencooling from one or two evaporators  
(on vehicles with 2nd heater and air conditioner/evaporators).  
*
♦ Actuation of the air conditioner compressor (via the air condi‐  
tioning system magnetic clutch - N25- or the air conditioner  
compressor regulating valve - N280- ) is switched off by the  
respective control uni(e.g. the operating and display unifor  
fronair conditioning system - E87- , the air conditioning sys‐  
tem control uni- J301- or the Climatronic control uni- J255- )  
due to pressure in the refrigerancircuibeing too high or too  
low * ⇒ Vehicle diagnostic tester in “Guided FaulFinding”  
mode - air conditioning system.  
♦ The electrical air conditioner compressor - V470- is noactu‐  
ated by the control unifor air conditioning compressor - J842-  
due to pressure being too high or too low * ⇒ Vehicle diagnostic  
tester in “Guided FaulFinding” mode - air conditioning system  
and battery regulation.  
♦ If fresh air supply is lacking or drops significantly after a few  
miles (evaporator iced up) *⇒ Vehicle diagnostic tester in “Gui‐  
ded FaulFinding” mode - air conditioning system.  
In addition, the following problems may occur:  
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The air conditioner compressor is noisy.  
– Re-tighten the securing bolts for the air conditioner compres‐  
sor and the air conditioner compressor brackeusing a torque  
wrench ⇒ Heating, air conditioning; Rep. gr. 87 ; Refrigeran 
circuit; System overview - refrigerancircui.  
– Check the routing of the refrigeranlines. These musnores 
againsother components and musnobe under any strain  
(realign them if necessary) ⇒ Heating, air conditioning; Rep.  
gr. 87 ; Refrigerancircuit; System overview - refrigerancir‐  
cui.  
Noises (refrigeranhammering) occur immediately after the air  
conditioning is switched on and/or in a curve or when the brakes  
are applied:  
– Drain the refrigerancircuit, evacuate iand recharge (too  
much refrigeranor refrigeranoil in the circuit) ⇒ page 129  
and ⇒ “2.14 Checking pressures”, page 170 .  
Note  
Excess refrigeranoil in the circuimay also cause this problem  
(e.g. if the refrigeranoil level was nochecked after the air con‐  
ditioner compressor was renewed) ⇒ page 79 .  
Water sprays ouof the vents (in dash panel or footwell) although  
air conditioning system is otherwise functioning properly:  
– Check condensation drain to ensure thaiis routed correctly.  
Ishould nobe kinked or crushed ⇒ Heating, air conditioning;  
Rep. gr. 87 ; Fronheater and air conditioner .  
– The condensed water drain valve musnobe hindered in its  
operation by wax or underbody sealanand musopen and  
close properly ⇒ Heating, air conditioning; Rep. gr. 87 ; Fron 
heater and air conditioner .  
– Check plenum chamber cover. Imusnobe damaged and  
musbe installed correctly (no water should run into the evap‐  
orator) ⇒ Heating, air conditioning; Rep. gr. 87 ; Overview of  
fitting locations - air conditioning system; Overview of fitting  
locations - components outside passenger compartmen.  
1. Refrigerancircui 
65  
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Arteon 2018 ➤ , Atlas 2017 ➤ , CC 2012 ➤ , Caddy 2016 ➤ , Crafter 201 ...  
Air conditioning systems with refrigeranR1234yf - General information - Edition 07.2017  
– Check water drainage points of plenum chamber. These  
should nobe blocked (e.g. by leaves) ⇒ Heating, air condi‐  
tioning; Rep. gr. 87 ; Overview of fitting locations - air condi‐  
tioning system; Overview of fitting locations - components  
outside passenger compartmen.  
Note  
Installation location and other information abouthese compo‐  
nents ⇒ Heating, air conditioning; Rep. gr. 87 ; Overview of fitting  
locations - air conditioning system .  
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1.3.3  
Odours from heater and air conditioner  
uni 
⇒ page 66  
⇒ page 67  
⇒ page 67  
Does the odour emanate from the evaporator or heaexchanger?  
♦ Fishy smell  
– Due to leak in engine's cooling system or in heaexchanger of  
heater and air conditioner unit.  
Note  
If the fishy smell is weaker when the temperature is setoo “cold”  
or stronger when the temperature is seto “warm”, check the hea 
exchanger for leaks.  
♦ Smell of a burnclutch  
♦ Vapours from foomats, retrospectively installed seacovers  
etc.  
♦ Putrid, mouldy smell  
– Caused by accumulation of debris, pine needles etc. in plenum  
chamber  
Note  
Clean the plenum chamber.  
– Stagnant water thacannoflow ouof plenum chamber.  
Note  
Check the water drainage points in the plenum chamber.  
♦ Smell from heater and air conditioner uni 
Note  
Smells thaoriginate from the heater and air conditioner unican  
be detected in fresh air mode and in recirculation mode.  
66  
Rep. gr.87 - Air conditioning system  
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Air conditioning systems with refrigeranR1234yf - General information - Edition 07.2017  
– Due to too much condensate in the heater and air conditioner  
uni 
Note  
Check the condensation drain.  
– Due to an old or very dirty dusand pollen filter  
Note  
Check the dusand pollen filter.  
– Due to deposits on the fins of the evaporator  
Note  
Clean the evaporator with the ultrasonic air conditioner cleaning  
uni⇒ page 67 or suction feed spray-gun and corresponding  
spray lance ⇒ page 67 .  
Ultrasonic air conditioner cleaning uni 
– The ultrasonic air conditioner cleaning unimusbe placed in  
the front-passenger footwell and sprays the agenAero-Clean.  
Aero-Clean neutralises microbes and bacteria in the heater  
and air conditioner unit.  
The device is provided with instructions for use.  
Currenequipmen⇒ Electronic parts catalogue .  
Spraying the evaporator with the suction feed spray-gun and  
spray lance  
Directly spray the evaporator with cleaning solution using a spray  
lance (approx. 10 bar). The cleaning solution neutralises mi‐  
crobes and bacteria directly on the evaporator.  
To enable access to the evaporator, preparatory measures and  
differenspray lances are required.  
Vehicle-specific operating instructions are provided with the  
evaporator cleaning solution ⇒ Electronic parts catalogue .  
1. Refrigerancircui 
67  
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Arteon 2018 ➤ , Atlas 2017 ➤ , CC 2012 ➤ , Caddy 2016 ➤ , Crafter 201 ...  
Air conditioning systems with refrigeranR1234yf - General information - Edition 07.2017  
1.4  
Investigating leaks  
⇒ “1.4.1 General information abouinvestigating leaks in the re‐  
frigerancircuit”, page 68  
⇒ “1.4.2 Searching for leaks in refrigerancircuits using an elec‐  
tronic leak detector”, page 69  
⇒ “1.4.3 Searching for leaks with UV leak detection system”, page  
71  
⇒ “1.4.4 Detecting leaks in a vacuum tesusing air conditioner  
service station , or in a pressure test”, page 77  
⇒ “1.4.5 Detecting leaks in a pressure tes(with nitrogen or com‐  
pressed air)”, page 77  
1.4.1  
General information abouinvestigating  
leaks in the refrigerancircui 
Note  
Small leaks can be detected with e.g. an electronic leak de‐  
tector or a UV leak detector lamp.  
This workshop manual describes 2 ways of tracing leaks in  
refrigerancircuits. These procedures have been tested and  
lead to a reliable resulunder the differenusage conditions if  
they are performed correctly and in accordance with the spe‐  
cific complaint.  
Various methods are offered in the open markewith which  
leaks in refrigerancircuits can be traced. These methods are  
noable to provide clear results in all cases and, unless the  
exacprocedure is adhered to, they can also resulin various  
components of the refrigerancircuibeing identified as having  
leaks even though they do not. Furthermore, certain process‐  
es can cause preliminary or permanendamage to the com‐  
ponents of the refrigerancircui 
♦ Components thaare found to be leaking musnobe repaired.  
They musbe renewed instead.  
♦ A leaking refrigerancircuimusnobe charged with refriger‐  
ant. Therefore, evacuate an empty refrigerancircuiand  
check for leaks before charging the system with refrigeran 
⇒ “2.5 Evacuating refrigerancircuit”, page 140 .  
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Rep. gr.87 - Air conditioning system  
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