Get Correct and safe Guide for Volkswagen T Cross SUV First Generation (2018-2025)

New brake pads

Correct and safe

New brake pads do not provide the optimum braking

effect during the first 200 km, they have to be worn

in first. Therefore, drive very carefully.

Introductory notes for correct

use

New tyres

New tyres do not have optimum grip for the first

500 km. Therefore, drive very carefully.

— Read this Owner's Manual carefully, as proceeding

in accordance with this manual is a prerequisite

for the correct use of the vehicle. This Owner's

Manual should therefore always be in the vehicle.

Regular checks

— When using the vehicle, the generally binding le-

gal provisions that are specific to the country

must be observed. Such as those for transporting

children, switching off airbags, using tyres, road

traffic and the like.

What should be taken into account before driving?

A vehicle with technical defects can increase the risk

of accidents and injuries.

Eliminate any defects before driving. If required,

seek the help of a specialised garage.

— Do not exceed the maximum permissible weights

and loads.

Pay special attention to the following points:

— Is the tyre undamaged?

— Do not exceed the maximum permissible roof

load.

— Use the specified fuel and operating fluids.

— Is the tyre tread sufficient?

— Drive on roads that meet the technical vehicle pa-

rameters. Obstacles that exceed the ground clear-

ance of the vehicle » page 130 can damage the

vehicle when driving over them.

— Is the tyre pressure sufficient?

— Do the headlamps, brake and turn signals work?

— Is the windscreen in good condition?

— Is the engine oil, brake fluid and coolant level OK?

— Care must be taken during operations related to

operation, maintenance and self-help to avoid

damage to the vehicle or injury. If required, seek

the help of a specialised garage.

— Is the air intake in the engine compartment free

from obstruction?

— Are the air outlet nozzles or air intake in front of

the windscreen free from obstruction?

— All work on the vehicle’s safety systems may only

be carried out by a specialist garage. This con-

cerns e.g. the seat belts or the airbag system.

— Are the windscreen wiper and washer system and

windscreen wiper blades functional?

— When using accessories, please note the instruc-

tions in the accessory manufacturer’s instruction

manual. These include child seats, roof racks,

compressors etc.

— Is the windscreen washer fluid level sufficient?

— Are the windscreen wiper blades in good condi-

tion?

— Please note the service intervals.

— Are all seatbelt system components in good

working order? Are the seatbelts clean and have

the buckles been unclogged?

— Is the spoiler working properly?

New vehicle or new parts

— Are parts and components of the vehicle still visi-

bly attached?

New vehicle - Running in the engine

— Are there no oil stains or other operating fluids

under the vehicle?

Driving style during the first 1500 km determines

the quality of the engine run-in process.

— During the first 1000 km, rev the engine to max.

3/4 of the highest permissible engine speed and

avoid using a trailer.

Improper vehicle adjustments

— Over the next 500 km, the engine speed can be

slowly increased.

Improper changes and maintenance can cause mal-

functions and affect safety-relevant and other func-

tions of the vehicle.

Depending on driving style and operating conditions,

the engine consumes some oil, up to 0.5 l/1000 km.

Consumption may be higher over the next 5000 km.

14

Correct and safe

— Adjustments, repairs and technical changes to the

vehicle should only be carried out by a specialist

garage.

— Do not touch electrical cables. Avoid short circuits

in the electrical system, especially on the 12 Volt

vehicle battery.

— Never cover the engine with additional insulation

material, e.g. with a cover.

— Do not smoke near the vicinity of the engine and

refrain from handling open flames or sparks.

— If you need to work in the engine compartment

with the engine running, be mindful of rotating

engine parts and electrical equipment.

Keep sensors and cameras

functional

— Do not leave any objects in the engine compart-

ment.

Some functions of your vehicle are supported by

sensors and cameras inside and outside the vehicle.

Handling operating fluids

Accessories additionally installed on the vehicle rear,

such as bicycle carriers, can impair the functioning

of the sensors and cameras.

Your vehicle uses various operating fluids to operate

that can affect health or the environment when they

are emitted. These are fuel, oils, battery acid from

the 12-volt vehicle battery, coolant and brake fluid.

— Do not cover or stick over the sensors and cam-

eras and keep them clean.

— If you suspect damaged sensors or cameras, seek

the help of a specialist company.

— Only use operating fluids outdoors or in well-ven-

tilated areas. If required, wear protective equip-

ment.

— Do not use or check operating fluids with the en-

gine running.

Engine compartment

— In the event of contact with operating fluids,

wash affected areas with warm water. If required,

seek medical help.

Before opening the engine compartment flap

Risk of scalding! Do not open the engine compart-

ment flap if steam or coolant comes out of the en-

gine compartment.

— The leaked engine oil in the engine compartment

can cause a fire, so wipe it off with a cloth.

— Stop the engine and allow it to cool.

— Store cloths soiled by brake fluids in a well-venti-

lated place until disposal. Cloths with residues of

engine oil can ignite and cause a fire.

— Remove the ignition key. On vehicles with a key-

less locking system, open the driver's door.

Explanation of the warning symbols on the sticker

in the engine compartment

12 volt vehicle battery

Do not touch the radiator fan.

Pay attention to hot parts!

Handling the 12-volt vehicle battery

The battery acid of the 12-volt vehicle battery is

very caustic. Improper handling of the 12 volt vehi-

cle battery can cause an explosion, fire, chemical

burns or poisoning!

Pay attention to rotating parts!

Risk of electric shock!

— When handling the 12-volt vehicle battery, eye

and skin protection must be worn.

Use prescribed engine oil.

— Do not tilt the 12-volt vehicle battery, as it may

leak battery acid.

Note the instructions for your alignment unit.

— If battery acid comes into contact with skin, wash

the affected areas with water for a few minutes.

Seek medical assistance without delay.

When working in the engine compartment

— Keep children away from the engine compart-

ment.

— Do not charge a frozen or thawed 12-volt vehicle

battery. Replace a frozen 12-volt vehicle battery.

— Do not touch the radiator fan. The radiator fan

can turn itself on, even when the ignition is off.

— Do not use a damaged 12-volt vehicle battery.

Keep sensors and cameras functional

15

— Short circuit! The battery poles of the 12-volt ve-

hicle battery are not connected.

the seat behind the driver's seat may be used for

transporting passengers.

— Engage the rear seat backrests correctly.

— Adjust the height-adjustable headrest so that the

top of the headrest is as close as possible to the

top of the head.

Electrical sockets in the vehi-

cle

— On the occupied rear seat, the headrest should

not be in the lower position although the upper

edge of the headrest should be at the same

height as the top of the head.

Improper use of the sockets can lead to life-threat-

ening electric shock or fire.

— The sockets can get warm during operation. Do

not touch sockets that have become warm.

— Keep your feet in the footwell.

— Use the entire seat.

— Protect sockets from liquids.

— Do not lean forward or sit to the side.

— Do not hold your limbs out the window.

— If fluid does manage to get into the power socket,

completely dry out the socket before reuse.

— Do not insert any objects into the contacts of the

socket.

Before your journey

Adults and children, cargo and objects - everything

has its place in the vehicle. Observe the following in-

structions so that all occupants are protected in the

best possible way in the event of an accident.

Before you go

— Adjust the driver's seat in the longitudinal direc-

tion so that the pedals can be fully pushed

through with slightly bent legs.

— Ensure that you have a good view of outside the

vehicle. Attach external devices (e.g. navigation

system) so that they do not restrict the view ex-

ternally.

—

Adjust the steering wheel so that the distance

between the steering wheel and sternum is at

least 25 cm.

A

— Adjust the rearview mirrors.

— Adjust the angle of the backrest so that the steer-

ing wheel can be reached at the top with your

arms slightly bent.

— Close all doors and the engine compartment and

boot flap.

— Take up the correct sitting position, adjust the

seats correctly and fasten the seat belt properly.

Ensure that passengers do likewise. Always leave

the seat belt on while driving.

— Move the passenger seat back as far as possible.

The front passenger must maintain a minimum

distance of 25 cm from the dash panel.

— Only one person can be secured with a seat belt.

— Make sure that the seat belts are not trapped, e.g.

in the door or in the seat.

— Check seat belts, their locks and attachment

points for damage.

Sitting safely

For the safety of the occupants and to reduce the

risk of injury in the event of an accident, the follow-

ing instructions must be observed:

— Stand the backrests upright. If the front passen-

ger seat backrest has been folded forward, only

16

Correct and safe

Correct belt webbing arrange-

ment

— Hold the steering wheel with both hands on the

outer edge in the “9 o'clock” and “3 o'clock” posi-

tion.

The webbing arrangement is extremely important

for the seat belts to offer the best possible protec-

tion.

Securing children properly

— The shoulder strap must run over the middle of

the shoulder, must never run over the neck, and

must lie firmly against the body (it must not run

over loose layers of clothing).

— Do not carry a child on your lap, and secure the

child and yourself with a seat belt.

— Only transport children in a suitable child

seat » page 37.

— The lap belt part must be placed in front of the

pelvis and fit tightly.

Children under 150 cm tall will not be properly pro-

tected without a child seat. Children that have been

inadequately secured can be thrown through the ve-

hicle in the event of an accident or a sudden ma-

noeuvre. You can cause life-threatening injuries to

yourself and other occupants.

— In pregnant women, the lap belt part must be as

low as possible on the pelvis, so that no pressure

is exercised on the abdomen.

— The webbing must not be pinched or twisted and

rub against sharp edges.

If children lean forward or assume a wrong sitting

position while driving, they are more likely to be in-

jured in the event of an accident. This is especially

true for children who are carried in the passenger

seat - when the airbag system triggers, they can be

seriously injured or killed!

— The webbing must not pass over solid or fragile

objects in clothing, such as a key ring, etc.

— The tongue may only be inserted into the buckle

of the associated seat.

— The webbing must be tight. Therefore, do not at-

tach clamps or similar items to the webbing for

adjusting the seat belt according to body size.

A child that has been incorrectly secured in the

wrong sitting position - endangered by the side air-

bag

Correct steering wheel posi-

tion

Otherwise, you may experience serious injury to the

arms, hands and head when deploying the airbag.

The child should not be in the deployment area of

the side airbag.

Correct belt webbing arrangement

17

A child that has been properly secured in a child seat

Safe driving

Introductory notes

— Pay attention when you are driving! As a driver,

you are fully responsible for road safety.

— Always adjust driving speed to the road condi-

tions as well as the traffic and weather condi-

tions.

Paying attention to warning signals

The driver information system warns you with indi-

cator lights and messages in the event of any faults.

There must be enough room between the child and

the exit area of the side airbag for the side airbag to

offer the best possible protection.

Failure to follow the warnings may increase the risk

of accidents and injuries.

— If the vehicle issues a warning signal, then park

the vehicle safely and follow the information in

the instrument cluster, and in this Owner's Man-

ual.

Transporting objects safely

When moving heavy objects, there is a shift in em-

phasis. Thus, the driving behaviour of the vehicle

changes.

Use assistance systems

The assistance systems are only for support and do

not absolve you from your responsibility for driving

the vehicle.

— Adjust driving speed and driving style to this

changed driving behaviour.

The assistance systems are subject to physical and

technical limitations. Therefore, in certain situations,

system reactions may be perceived as undesirable or

delayed.

Unsecured or misplaced items may be thrown

around in the event of an accident or sudden ma-

noeuvre. There is a risk of serious injury and loss of

control of the vehicle!

— Stay alert and be ready to intervene.

In a rear-end collision at 50 km/h unsecured objects

are thrown forward with up to 50 times their

weight. A 1.5 litre water bottle is thrown with up to

75 kg.

— Familiarise yourself with the assistance systems,

their limitations and operating conditions.

— Activate, deactivate and adjust the assistance sys-

tems so that you have full control of the vehicle in

any traffic situation.

— Transport objects securely.

— Stow objects so they do not hinder the driver.

Keep the driver footwell clear.

Driving with a substitute spare wheel or emergency

wheel

— Stow small items in the storage compartments.

A substitute spare wheel or emergency wheel is only

used to reach the nearest specialist garage.

— Do not leave lockable storage compartments

open.

— Inflate the wheel with the max. prescribed infla-

tion pressure.

— Do not let items protrude out of the slots. This

note does not apply to bottles in bottle trays.

— Follow the instructions on the warning label on

the rim.

— Do not place any objects on the dash panel or on

the luggage compartment cover.

— Do not cover the warning sign.

— Do not exceed the maximum permissible load of

fasteners and shelves.

— Avoid full accelerations, strong braking and fast

cornering.

— Distribute the load evenly in the luggage com-

partment and secure it, so that it cannot slip.

— Do not drive with more than one mounted spare

wheel.

— Place heavy objects in the luggage compartment

as far forward as possible.

— Avoid using snow chains on the temporary spare

wheel.

18

Correct and safe

Driving with a loaded roof rack

— Turn off the engine.

When transporting objects on the roof rack, the ve-

hicle’s driving behaviour changes.

— For vehicles with manual transmission, engage

1st gear or reverse gear.

— Adapt your speed and driving style to this.

— Release the brake pedal.

Driving through water

There must be no water ingress into the vehicle sys-

tems e.g. into the engine’s air intake system!

Exiting the vehicle

— Therefore, determine the water depth before

driving through water. The water level must not

exceed the lower edge of the lower beam.

Do not leave children or other people or animals un-

attended in the vehicle!

— When handling the seats, releasing the parking

brake, etc. injuries can occur.

— Drive at max. walking speed. Otherwise, a wave

may form in front of the vehicle, increasing the

water level.

— In emergency situations, children are not able to

leave the vehicle on their own or help themselves.

— Never stop in the water, do not drive backwards

and never stop the engine.

— At very high or very low temperatures, there is

danger to life!

Is something wrong?

— Pay attention to changes in vehicle handling.

— If in doubt about safety, stop driving and seek the

help of a specialist garage.

Different weather conditions

If you wish to operate your vehicle in countries with

different weather conditions from those specified,

please contact a Volkswagen partner. They will ad-

vise you if certain precautions need to be taken to

ensure the full functioning of the vehicle or to pre-

vent damage (e.g. coolant, 12 volt vehicle battery

replacement, etc.).

— Unusual vibrations or the vehicle ‘pulling’ to the

side may indicate a puncture.

— If tyre pressure loss is very quick, try to stop the

vehicle carefully without heavy steering or heavy

braking.

— Immediately remove foreign bodies stuck in the

tyre tread.

— Do not remove foreign objects that have penetra-

ted into the tyre. Check the tyre pressure and

seek the help of a specialised garage.

After an accident

— Immediately remove any objects jammed under

the floor of the vehicle. These can damage the ve-

hicle or ignite and cause a fire.

What to do after an accident

Where possible, please observe the following in-

structions:

— Switch off the ignition.

— Turn on the hazard warning lights.

— Put on the reflective vest.

Stop the vehicle safely!

A vehicle that has not been secured may roll away

and cause accidents.

— Set up the warning triangle to warn other road

users.

— For parking, look for a place with suitable ground.

Do not park the vehicle on flammable materials

such as dried leaves, spilt fuel. Hot vehicle parts

can cause a fire.

— Stay at a safe distance from the vehicle, along

with any passengers.

— Report the accident to the emergency services.

— Wait for the emergency services to arrive.

Carry out the following activities in the specified or-

der when parking.

Safety systems

After an accident, the safety systems of the vehicle,

e.g. seatbelts and airbag system, may be out of ac-

tion.

— Stop the vehicle and keep the brake pedal de-

pressed.

— Secure the vehicle with the parking brake.

— For vehicles with an automatic gearbox, put the

selector lever in the position.

Stop the vehicle safely!

19

— Have the vehicle's safety systems checked by

a specialist garage, even if no load or trip has oc-

curred.

— Have damaged, loaded or triggered components

of the safety systems replaced by a specialist ga-

rage.

What to do in the event of a fire

Where possible, please observe the following in-

structions:

— Switch off the ignition.

— Turn on the hazard warning lights.

— Put on the reflective vest.

— Set up the warning triangle to warn other road

users.

— Stay at a safe distance from the vehicle, along

with any passengers.

— Report the fire to the emergency services.

— Wait for the emergency services to arrive.

20

Correct and safe

Correct and safe for Your Volkswagen T Cross SUV First Generation (2018-2025)

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