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Engine, exhaust system and fuel for Your Volkswagen T Cross SUV First Generation (2018-2025)

— Remove the bonnet stay from the holder and in-  
sert the end of the stay into the opening in the  
bonnet.  
Engine, exhaust system  
and fuel  
Closing  
Bonnet  
— Lift the bonnet.  
— Unhook the bonnet stay and insert it into the  
holder.  
Opening the bonnet  
— Fold the bonnet down and release it with a dis-  
tance of 30 cm remaining.  
Before opening  
— Make sure the windscreen wiper arms are folded  
down onto the windscreen.  
— Check that the bonnet is closed.  
— Keep everyone away from the engine compart-  
ment.  
NOTICE  
Do not press down on an unclosed bonnet.  
·
·
Opening  
Open and close the flap again.  
Engine oil  
Specification  
— Pull the release lever underneath the dash panel.  
Engine oil sticker  
A
B
Engine oil specifications  
Engine oil viscosity  
The engine oil sticker is located in the front of the  
engine compartment.  
— Release the lock.  
— Open the bonnet.  
100  
Engine, exhaust system and fuel  
Checking the level  
— Wait a few minutes for the engine oil to flow back  
into the oil sump.  
— Remove the dipstick and wipe with a clean cloth.  
— Insert the dipstick as far as it will go and pull it  
out again.  
— Read the oil level and push the dipstick back in  
again.  
Applies to vehicles with an engine oil sticker:  
If the engine oil needs to be topped up, use the oil  
mentioned on the sticker at the front of the engine  
compartment.  
Applies to vehicles without an engine oil sticker:  
You can obtain information about the engine oil  
specification prescribed for your vehicle from a spe-  
cialist garage. If the engine oil needs to be topped  
up, use this oil.  
The oil level must be within the marked range.  
NOTICE  
Risk of damage to the engine and the exhaust sys-  
tem!  
When using the prescribed engine oil, the en-  
gine oil level can be adjusted as often as re-  
quired.  
The oil level must not be outside the marked  
·
range. If it is not possible to top up the engine oil  
or if the oil level is above the marked range, do  
not continue driving. Stop the engine and seek  
the help of a specialist garage.  
In an emergency  
If engine oil of the prescribed specification is not  
available, engine oil with following specifications  
can be topped up once up to max. 0.5 l until the next  
regular oil change:  
Do not use any oil additives.  
·
Refilling  
— VW 504 00, ACEA C3 and API SP, viscosity 0W-30  
— Unscrew the cover of the engine oil filler opening.  
Volkswagen recommends that the oil change be car-  
ried out by a specialist company » page 5.  
— Top up the oil to the correct specifica-  
tion » page 100in 0.5 litre portions.  
— Check the oil level.  
— Screw on the cover of the engine oil filler open-  
ing.  
Checking the fill level and topping  
up  
NOTICE  
Depending on driving style and operating conditions,  
the engine consumes some oil, up to 0.5 l/1000 km.  
Consumption may be higher over the next 5000 km.  
Volkswagen recommends use of approved engine  
oils in accordance with the relevant VW standard.  
Use of engine oils that do not comply with this regu-  
lation could damage the engine.  
— Check the oil level at regular intervals.  
Test conditions  
Volkswagen recommends engine oils from the  
product range of Volkswagen original parts.  
The vehicle is on a horizontal surface  
The parked engine is warm  
Changing  
Volkswagen recommends that oil change be carried  
out by a specialist company » page 5.  
Engine oil  
101  
Troubleshooting  
Coolant  
Engine oil pressure too low  
Coolant temperature gauge  
flashes, lights up at the same time  
or  
flashes, lights up at the same time  
— Check the engine oil level.  
The oil level is OK, the warning light continues to  
flash:  
— Stop the engine and seek the help of a specialist  
garage.  
A
Cold area  
Engine oil level too low  
— Avoid high engine speed.  
Operating range  
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B
C
High temperature range  
or  
— Avoid high engine speed.  
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Message regarding required engine oil top  
up  
— Check the engine oil level, top up with oil if re-  
quired.  
Checking the fill level and topping  
up  
Engine oil level too high  
Test conditions  
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The vehicle is on a horizontal surface  
The engine is turned off and cooled  
or  
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Message regarding the need to reduce the  
engine oil level  
Checking the level  
— Check the engine oil level.  
The oil level is too high:  
— Drive on, exercising appropriate caution.  
— Seek the help of a specialist garage.  
Engine oil level sensor impaired  
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The fill level must be within the marked range.  
or  
— If the fill level is below the mark  
coolant.  
, top up the  
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Message regarding the engine oil sensor  
— Drive on, exercising appropriate caution.  
— Seek the help of a specialist garage.  
NOTICE  
Danger of damage to the engine compartment!  
Do not top up the coolant above the marked area.  
The coolant could be forced out of the cooling  
system when heated.  
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102  
Engine, exhaust system and fuel  
Coolant temperature too high  
NOTICE  
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There must be a small quantity of coolant in the  
tank.  
or  
Do not add coolant when the tank is empty.  
·
·
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Stop driving! Seek the help of a specialist garage.  
Report regarding the engine overheating  
Refilling  
— Stop driving.  
— Stop the engine and allow it to cool.  
— Drive on after the indicator light goes out.  
CAUTION  
Risk of scalding!  
The cooling system is pressurised.  
Engine fault  
Do not open the cap of the coolant expansion  
tank while the engine is warm. Let the engine  
cool down.  
·
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or  
— Place a wipe on the lid of the tank and carefully  
unscrew the lid.  
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— Stop driving!  
— Refill with coolant of the correct specification.  
— Screw on the cap until it clicks into place.  
— Stop the engine and seek the help of a specialist  
garage.  
Specification  
To refill the coolant additive use G12evo (TL 774 L).  
There is no coolant of the correct specification  
available  
NOTICE  
— Top up with distilled or demineralised water.  
— Have the correct coolant mixing ratio corrected  
by a specialist garage as soon as possible.  
Risk of damage to the cooling system and the en-  
gine!  
Adding coolant that does not conform to the correct  
specification can reduce the corrosion protection of  
the cooling system.  
Another substance was used for topping up, other  
than distilled or demineralised water:  
— Have the coolant changed by a specialist garage.  
It is not possible to top up with a sufficient amount  
of coolant  
Troubleshooting  
— Stop driving.  
Coolant level is too low  
— Stop the engine and seek the help of a specialist  
garage.  
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There is a loss of coolant  
or  
— Top up the coolant and seek the help of a special-  
ist garage.  
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Message concerning the required coolant  
check  
— Check the coolant level.  
If the coolant level is OK:  
Engine electronics  
Troubleshooting  
— Check the fuse for radiator fan, replace if re-  
quired » page 109, Replacing a fuse.  
Fault in the engine control system  
If the fuse is OK but the indicator light lights up  
again:  
illuminates  
Driving in emergency mode is possible - a  
noticeable reduction in engine perform-  
ance may occur.  
— Stop driving! Seek the help of a specialist garage.  
Engine electronics  
103  
— Continue driving, exercising appropriate caution,  
and seek the help of a specialist garage.  
Exhaust control system  
Troubleshooting  
Emission control system faulty  
Particle filter  
illuminates  
Driving in emergency mode is possible - a  
noticeable reduction in engine performance  
may occur.  
Troubleshooting  
Clogged particle filter  
— Continue driving, exercising appropriate caution,  
and seek the help of a specialist garage.  
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or  
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Fuel filler flap  
— Clean the filter.  
Opening the fuel filler flap  
When the indicator light is on, it must be as-  
sumed that fuel consumption will be higher,  
engine power will be reduced, and the START-STOPP  
function will not be available.  
Filter cleaning  
Conditions for cleaning  
The engine is warm.  
For vehicles with manual transmission, observe  
the gear recommendation shown in the display  
of the instrument cluster.  
— Press the flap and open it.  
Petrol  
Procedure for vehicles with petrol engines  
— Drive at a speed of at least 80 km/h at engine  
speeds between 3000-5000 rpm.  
What you should be mindful of  
— Release the accelerator pedal and let the vehicle  
roll with the gear engaged for a few seconds.  
DANGER  
Risk of death!  
— Repeat this procedure several times.  
Fuel and fuel vapours are explosive.  
If the filter is successfully cleaned, the indicator light  
goes off.  
or  
.
NOTICE  
If the indicator light  
or  
does not go off  
Risk of serious damage to the engine and the ex-  
haust system!  
within 30 minutes, no filter cleaning was performed.  
— Continue driving, exercising appropriate caution,  
and seek the help of a specialist garage.  
Never run the fuel tank completely empty!  
·
If you would like to operate your vehicle in countries  
other than those with the intended weather condi-  
tions, please contact a Volkswagen partner. They  
will let you know whether a suitable fuel is offered  
in the associated country.  
104  
Engine, exhaust system and fuel  
95 RON petrol may be used as an option (low power  
loss, slightly increased fuel consumption).  
Regulations  
In an emergency 91. 92 or. 93 RON may be used  
(low power loss, slightly increased fuel consump-  
tion).  
Standards  
The petrol must comply with EN 228 or NOM-016-  
CRE-2016.  
Only use unleaded petrol that contains a maximum  
of 10% of bioethanol (E10) or a maximum 5% of bio-  
ethanol (E5) according to the information on the  
sticker» page 106, Technical data.  
Additive  
NOTICE  
Risk of damage to the engine and the exhaust sys-  
tem!  
We recommend using petrol with additives,  
which is available at petrol stations at the pet-  
rol pumps.  
Do not use petrol containing metal-based addi-  
·
tives, e.g. manganese, iron, lead, and do not use,  
for example, any LRP petrol - lead replacement  
petrol.  
Octane number  
Use the petrol with the octane number prescribed  
for your vehicle.  
Do not add any additional additives to the petrol  
in accordance with EN 228 or NOM-016-  
CRE-2016.  
·
Petrol with an octane number that is one higher  
than the one prescribed for your vehicle can be used  
without restriction.  
If petrol is not used in accordance with EN 228 or  
·
NOM-016-CRE-2016, we recommend obtaining  
information from a specialist company regarding  
the possible use of petrol additives approved by  
Volkswagen.  
NOTICE  
Risk of damage to the engine and the exhaust sys-  
tem!  
When petrol with a lower than the prescribed oc-  
·
tane is used, only continue driving at mid-range  
engine speeds and with minimal strain on the en-  
gine.  
Requirements for refuelling  
Vehicle unlocked  
Ignition off  
Refuel using petrol of the prescribed octane num-  
ber as soon as possible.  
·
Do not use petrol with an octane number that is  
lower than 91.  
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Refilling  
Prescribed petrol 95 / min. 92 or 93 RON / ROZ  
We recommend using petrol 95 ROZ.  
— Open the tank flap.  
Optionally, the petrol 92 or. 93 ROZ can be used  
(slight power loss, a slightly increased fuel consump-  
tion).  
In an emergency, 91 RON petrol may be used (low  
power loss, slightly increased fuel consumption).  
Specified petrol is unleaded, min. 95 RON / ROZ  
Use min. 95 ROZ petrol.  
Using higher octane petrol than 95 RON may result  
in improved performance and lower fuel consump-  
tion.  
In an emergency 91. 92 or. 93 RON may be used  
(low power loss, slightly increased fuel consump-  
tion).  
— Turn the tank cap in the direction of the arrow  
and remove it.  
— Place the tank cap on the tank flap.  
— Insert the fuel nozzle into the fuel filler neck up to  
the stop and refuel.  
Prescribed petrol 98 / (95) RON / ROZ  
We recommend using petrol 98 ROZ.  
Petrol  
105  
— Do not continue refuelling after the fuel nozzle  
switches off.  
12 volt vehicle battery and  
fuses  
— Remove the fuel nozzle and put it back on the  
petrol pump.  
12 volt vehicle battery  
— Place the fuel cap on the fuel filler neck and turn  
it in the opposite direction to the arrow until it  
clicks into place.  
What you should be mindful of  
— Close the tank flap and click into place.  
Explanation of the warning symbols on the 12-volt  
vehicle battery  
Wear safety goggles!  
Troubleshooting  
The battery acid of the 12-volt vehicle bat-  
tery is very caustic. Wear gloves and eye pro-  
tection.  
If fuel other than unleaded petrol has been used as  
per standards applicable to your vehicle  
Keep fire, sparks and open light away from  
the 12 volt vehicle battery! Do not smoke!  
When charging the 12 volt vehicle battery,  
a highly explosive gas mixture is produced!  
Keep children away from the 12 volt vehicle  
battery!  
— Neither start the engine nor switch on the igni-  
tion.  
— Seek the help of a specialist garage.  
Technical data  
Refer to the owner’s manual!  
The fuel prescribed for your vehicle is indicated on  
a sticker on the inside of the fuel filler flap.  
Functionality - Protection against  
discharge of the 12 volt vehicle  
battery  
Possible causes for the discharge of the 12 volt ve-  
hicle battery  
— Worn 12 volt vehicle battery  
— Frequent short journeys  
— Low temperatures  
— Vehicle stationary for a long period of time  
Example of a fuel sticker  
Automatic system-related discharge protection  
measure with regard to the 12 volt vehicle battery  
A
B
Unleaded petrol  
Organic share as a percentage  
— Increasing the engine idling speed  
— Switching off certain consumers or limiting their  
power  
The fuel tank has a capacity of about 50 litres, in-  
cluding a reserve of approx. 7 litres.  
illuminates – the fuel level has reached the  
reserve area.  
Recommended measure to be taken when vehicle is  
stationary for more than three weeks  
— Disconnect the  
battery.  
terminal of the 12 volt vehicle  
106  
12 volt vehicle battery and fuses