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Online Services for Your Volkswagen T Cross SUV First Generation (2018-2025)

Online Services  
My Volkswagen Connect appli-  
cation  
My Volkswagen Connect  
Functionality  
Regulations  
My Volkswagen Connect application  
Only valid for some countries.  
Only valid for some countries.  
Rights and obligations of the Parties in relation to  
the provision of the Services shall be governed by  
the Eula document. This can be found in the applica-  
tion developed for My Volkswagen Connect.  
The My Volkswagen Connect application provides  
the following functions, for instance: real-time vehi-  
cle monitoring, driving behaviour, safety & security,  
trip analysis, etc.  
The application can be downloaded from the Google  
Playstore or the App Store to the mobile device.  
Functionality  
Only valid for some countries.  
Requirements  
The My Volkswagen Connect online services allow  
you to connect to your vehicle. At the same time,  
these expand the vehicle functions with elements in  
terms of safety, comfort and entertainment.  
Only valid for some countries.  
The My Volkswagen Connect services are availa-  
ble.  
The My Volkswagen Connect services are included in  
the equipment of the vehicle.  
The user has coupled the vehicle to the tele-  
phone number.  
Requirements  
Settings  
Using the My Volkswagen Connect service  
Only valid for some countries.  
User registration  
The My Volkswagen Connect services are availa-  
ble.  
Only valid for some countries.  
— In the mobile device, call up the My Volkswagen  
Connect application and enter the telephone  
number.  
The user has coupled the vehicle to the tele-  
phone number.  
— Enter the OTP code from the SMS received and  
log in.  
Availability depends on the following conditions:  
— Cellular networks through which the connection  
to the My Volkswagen Connect services is ensured  
are available.  
Personal Data Protection  
— The availability, functioning, connection speed  
and technology used in the mobile network can  
be different in the respective countries and are  
dependent on the mobile network operator.  
Functionality  
— In areas where this is insufficient signal, e.g. in  
underground garages, etc., functionality may  
be limited.  
Only valid for some countries.  
When using the My Volkswagen Connect services,  
user and vehicle data is sent and collected. This data  
is protected by the service provider as per the noti-  
ces laid down by the Government of India.  
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Online Services  
Personal data  
Starting and driving  
Starting with the key  
Notes on starting  
Only valid for some countries.  
Personal customer data is collected, processed and  
used by Volkswagen in accordance with the provi-  
sions of the generally binding legal provisions in the  
area of personal data protection.  
DANGER  
The current declaration on the protection of person-  
al data can be found in the My Volkswagen Connect  
application.  
As a contracting party with regard to the use of the  
My Volkswagen Connect services, you must ensure  
the protection of personal data and the right to pri-  
vacy.  
Danger of poisoning by exhaust gases!  
Do not run the engine in an enclosed space.  
·
Positions of the key in the ignition lock  
Inform the vehicle user and passengers that the ve-  
hicle is transmitting user data and using localisation  
services. Failure to do so may violate the rights of  
vehicle users and passengers.  
Localisation services include, for example, informa-  
tion on the last parking position, area notification or  
speed notification.  
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2
3
Ignition off  
Vehicle Status Report  
Ignition on  
Start the engine  
Usage  
Starting the vehicle with manual transmission  
— Secure the vehicle with the parking brake.  
— Move the shift lever to the neutral position.  
— Keep the clutch pedal depressed.  
Only valid for some countries.  
The vehicle health report function enables the vehi-  
cle status to be tracked online.  
The service is in the My Volkswagen Connect appli-  
cation is available.  
Turn key to position 3 .  
The available vehicle data includes the vehicle condi-  
tion as well as the vehicle health.  
— Release the key.  
Starting the vehicle with automatic transmission  
— Secure the vehicle with the parking brake.  
— Keep the brake pedal depressed.  
Requirements  
— Move the selector lever to position or  
.
Only valid for some countries.  
Turn key to position 3 .  
The service and the coupled functions are available  
depending on the following conditions:  
— Release the key.  
CAUTION  
The My Volkswagen Connect services are availa-  
ble.  
Danger of unexpected vehicle movement!  
The user has paired the vehicle with the tele-  
phone number.  
At temperatures below -10°C, start the vehicle  
with the selector lever in the position.  
·
Stopping the engine  
— Secure the vehicle with the parking brake.  
Turn key to position 1 .  
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