Get Service work -> Service tables up to model year 2020 Guide for Volkswagen Taigo SUV First Generation (2021-2025)

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

Fixed service interval display (only vehicles with a fixed service)

Calculation of service intervals:

♦ The service interval for vehicles with a fixed service is calcu‐

lated in fixed service intervals. This means that the mileage

or time values have been previously determined and speci‐

fied by Volkswagen.

♦ For normal operating conditions achieving these service in‐

tervals is technically assured.

Service type for service due

♦ On vehicles with text messages on dash panel insert, the

message “Service now” and a “spanner symbol” are dis‐

played.

The service information disappears after a few seconds or if

engine is running.

Service initial warning

If a service is due, “Service initial warning” appears on dash

panel insert display when ignition is switched on.

♦ On vehicles with text messages on dash panel insert display

the following appears: “Service in --- km or --- days”.

The service information disappears after a few seconds or if

engine is running.

♦ The service initial warning is displayed 20 days before the

next service is due.

♦ The remaining distance displayed is always rounded to the

nearest 100 km or the remaining time rounded to full days.

Retrieving service information from Infotainment system

The current service information can always be read with ignition

switched on, engine switched off and vehicle stationary.

– Switch on ignition.

– Switch on Infotainment system.

– Press Home function button.

– Press Vehicle function button.

– Press Setup function button.

– In the menu, scroll to the Service function button.

– Press Service function button.

The service information is displayed in Infotainment system.

2.2

Service tables up to model year ►2020

Note

♦ The service tables apply in general with differences depend‐

ing on the vehicle model and equipment level. There is no

relation between individual vehicles and identified vehicle

identification numbers.

♦ Vehicle-specific time and mileage dependent additional work

can only be found in the ⇒ maintenance tables.

8

2. Service work

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

2.2.1

Delivery inspection

Scope of work

– 12V battery: check battery clamp for firm seating.

– Transportation mode: switch off.

– Service interval display: reset.

– Status of 12V battery: read.

•

Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation

mode.

– 12V battery: check using -VAS 6161-.

Only applicable to vehicles without battery data module.

•

– Event memories of all systems: read.

– Time and date: set.

– All switches, electrical consumers, sockets, gauges and other control elements: check function

– Front passenger airbag: check key switch and ON/OFF function.

– Window regulators: initialise (activate).

– Vehicle interior: check for cleanliness.

– Protective seat covers and protective carpet film: remove.

– All equipment which has been packed inside vehicle (if part of original equipment): install.

– Two safety hammers: install according to installation instructions.

•

Applies only to the Netherlands.

– Vehicle exterior: check for cleanliness.

– Tyre pressure: check.

– Wheel bolts: tighten to specified torque.

– Wiper blade protection: remove.

– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.

– Vehicle: inspect for leaks and damage from above and below.

– Brake system: inspect for leaks and damage.

– Transportation devices: remove (if fitted).

– Vehicle underside (underbody): inspect for damage.

– Windscreen wash/wipe system and headlight washer system: check function and settings.

– Engine oil level: check; observe oil specification when topping up.

– Coolant level: check.

– Brake fluid must be changed if vehicle is older than 12 months.

– Brake fluid level: check that it is at maximum.

– Keys: check number, operation and cleanliness.

– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.

– Road test vehicle.

– Charging cable: check that cable is present and check its condition.

•

Applies only to BEV and PHEV

– High-voltage battery: charging

Applies only to BEV and PHEV

•

2. Service work

9

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

2.2.2

Scopes of service

Note

♦ Depending on the time elapsed and the mileage since the

last service, service events may be combined (inspection

with oil change).

♦ An extended scope of inspection should be carried out in

combination with an inspection.

♦ The scopes of service work are generally applicable and dif‐

fer according to vehicle model and equipment level. There is

no relation between individual vehicles and identified vehicle

identification numbers.

♦ Scopes of service work for individual vehicles can be found

only in the maintenance tables. ⇒ Maintenance tables

Oil

Inspec‐ Exten‐

Scope of work

change

service

tion

ded

scope of

inspec‐

tion

(recom‐

mended

in addi‐

tion to

regular

inspec‐

tion)

Vehicle interior

X

– Interior lights: check function of headliner, luggage compartment and

glove compartment lights.

X

– Horn: check function.

– Charging cable: check that cable is present and check its condition.

•

Applies only to BEV and PHEV

– High-voltage battery: check charge level, charge as necessary.

Applies only to BEV

X

•

Vehicle exterior

X

– Headlight washer system: check function.

– Front lighting: check function.

– Static cornering light (cornering light): check function.

– Automatic headlight control: check function.

– Rear lighting: check function.

– Windscreen wash/wipe system: check function and spray jet settings

and adjust if necessary; check for damage.

X

– Wiper blades: move blades to service position and check for damage;

check park position.

X

– Interior and exterior of body: inspect for corrosion.

– Windscreen: visual check for damage

X

– High-voltage charging socket in radiator grille: inspect for soiling and

damage.

•

Applies only to PHEV

10

2. Service work

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

Oil

Inspec‐ Exten‐

Scope of work

change

service

tion

ded

scope of

inspec‐

tion

(recom‐

mended

in addi‐

tion to

regular

inspec‐

tion)

X

– High-voltage charging socket in radiator grille and tank cap: inspect for

soiling and damage.

•

Applies only to BEV

– Reducing agent (AdBlue®): replenish only if customer requests.

If part of equipment

X

•

X

– Sunroof: check function, clean guide rails and lubricate with special

grease.

Underside of vehicle

X

– Drain engine oil and renew oil filter.

X

– Engine and components in engine compartment: inspect for leaks and

damage (from below).

X

– Gearbox, final drive and drive shaft boots: inspect for leaks and dam‐

age.

X

– Brakes, front and rear: check thickness of pads/linings and condition of

brake discs.

X

– Poly V-belt: check condition.

– Swivel joints, axle mountings, coupling rod bearings and anti-roll bar

rubber mountings: perform visual inspection for damage.

X

– Track rods: checking clearance, attachment and boots

– Brake system and shock absorbers: inspecting for leaks and damage

– Exhaust system: inspect for leaks, firm seating and damage.

X

– Underbody: inspect for damage to undercoating, underbody cladding,

routing of lines, plugs.

X

– Front and rear coil springs and rubber buffers: inspect for damage.

– Warning stickers: check that they are present.

X

•

Applies only to PHEV

– Warning stickers: check that they are present.

Applies only to BEV

– Removable towing bracket: check.

If part of equipment

– Air suspension: check for leaks and damage.

Applies only to Touareg

X

•

X

•

Tyres

X

– Tyre pressure: check.

– Tyre mobility set: check for damage and use.

– Tyres: check condition and wear pattern of tyre; enter tread depth.

2. Service work

11

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

Oil

Inspec‐ Exten‐

Scope of work

change

service

tion

ded

scope of

inspec‐

tion

(recom‐

mended

in addi‐

tion to

regular

inspec‐

tion)

Engine compartment

X

– Engine oil: replenish.

– Oil level: check.

– Battery and, if fitted, second battery: check with battery tester.

– Engine and components in engine compartment: inspect for leaks and

damage (from above).

X

– Brake fluid level (dependent upon brake pad/lining wear): check.

– Cooling system: check anti-freeze protection and coolant level.

– Check cooling system for high-voltage system and also check presence

and attachment of tamperproof seal on coolant expansion tank

•

Applies only to PHEV

X

– Window wash/wipe system: check anti-freeze protection; replenish

washer fluid.

– Hybrid components: inspect for damage to high-voltage components

and wires.

•

Applies only to PHEV

X

– High-voltage components and high-voltage cables: inspect for damage

and correct routing and securing of lines.

•

Applies only to BEV

– Plenum chamber: check for soiling.

Applies only to up!

– Plenum chamber: check for soiling.

Applicable for e-up! only

X

•

X

•

Concluding work

X

– Service interval display: resetting

– Headlight adjustment: check and adjust as necessary.

– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been

corrected.

X

– Carry out road test.

X

– High-voltage battery: charge.

•

Applies only to PHEV

– High-voltage battery: charge.

Applies only to BEV

X

•

12

2. Service work

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

2.2.3

Service intervals

Scope of work

Climate and traffic con‐

For operation with fuels that are »NOT« compliant

with standards EN 228 ⇒ page 32 or EN 590/

EN 15940 ⇒ page 33

ditions usual for passen‐

ger vehicles operated on

fuels compliant with EN

228 or EN 590/EN 15940

Oil change service

---

QI1

1)

every 5,000 km or 1 year (fixed)

QI2

1)

every 7,500 km or 1 year (fixed)

QI3

1)

every 10,000 km or 1 year (fixed)

QI4

1)

every 15,000 km or 1 year (fixed)

---

QI6

max. 30,000 km or 2

1)

years (flexible)

QI7

---

every 10,000 mi or 1 year

1)

(fixed)

1)

Whichever occurs first.

Scope of work

Inspection

Climate and traffic condi‐ For operation with fuels that are »NOT« compliant

tions usual for passenger

vehicles

with standards EN 228 ⇒ page 32 or EN 590/

EN 15940 ⇒ page 33

---

QI1

1)

every 10,000 km or 1 year

QI2

1)

every 15,000 km or 1 year

QI3

1)

every 10,000 km or 1 year

QI4

1)

30,000 km or 2 years

then every 30,000 km or

every 15,000 km or 1 year

1)

1 year

QI6

---

30,000 km or 2 years

then every 30,000 km or

1)

1 year

QI7

Every 20,000 mi or

1)

2 years

1)

Whichever occurs first.

Scope of work

Climate and traffic condi‐ For operation with fuels that are »NOT« compliant

tions usual for passenger

vehicles

with standards EN 228 ⇒ page 32 or EN 590/

EN 15940 ⇒ page 33

Extended scope of in‐

spection

After 60,000 km or

3 years

After 30,000 km or 2 years or

1)

after 20,000 km or 2 years

(recommended in addition then every 60,000 km or

1)

to regular inspection)

2 years

1)

Whichever occurs first.

2. Service work

13

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

2.2.4

Air filter

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

Every 60,000 km

⇒ page 34

Air filter: cleaning housing and re‐

newing filter element

Every 30,000 km

1)

or 4 years

or 2 years

•

Applies only to Polo with en‐

gine code CHYB & CHYC and

up! with PFI

Air filter: cleaning housing and re‐

newing filter element

Every 90,000 km

Every 30,000 km

1)

or 6 years

or 2 years

1)

Whichever occurs first.

2.2.5

Interior filter

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

Every 30,000 km

⇒ page 34

Interior filter: clean housing and

renew filter element

Max. 1 year

1)

or 2 years

or 30,000 km

•

Applies only to up!

Interior filter: clean housing and

renew filter element

Every 60,000 km

Max. 1 year

or 30,000 km

1)

or 2 years

1)

Whichever occurs first.

2.2.6

Panoramic sliding sunroof

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

---

⇒ page 34

Panoramic sliding sunroof

Max. 1 year

1)

•

With colourless special lubri‐

cant: in countries with low

dust levels, check only func‐

tion and noise. In countries

with high dust levels, the pan‐

orama sliding roof must con‐

tinue to be cleaned and lubri‐

cated.

or 15,000 km

1)

Whichever occurs first.

2.2.7

Toothed belt

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

Every 120,000 km

⇒ page 34

Toothed belt and camshaft drive

tensioning roller: renew.

Every 120,000 km

•

Applies only to TDI bi-turbo

Toothed belt and camshaft drive

tensioning roller: renew.

Every 210,000 km

Every 120,000 km

•

Applies to all diesel engines

with toothed belt

14

2. Service work

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

---

⇒ page 34

Toothed belt and camshaft drive

tensioning roller: renew.

Every 120,000 km

•

Applies to all petrol engines

with toothed belt

Toothed belt drive for coolant

pump: renew.

---

Every 120,000 km

•

Applies to all petrol engines

with toothed belt for coolant

pump

1)

Whichever occurs first.

Engines with toothed belts that have no prescribed replacement

or inspection interval are engineered to last longer. Volkswagen

recommends an inspection of the toothed belt after 300,000 km

or 15 years.

2.2.8

Poly V-belt

Scope of work

Climate and traffic conditions usu‐ Countries with high levels of dust

al for passenger vehicles

---

⇒ page 34

Poly V-belt: renewing

Every 60,000 km

2.2.9

Diesel fuel filter

Scope of work

Diesel compliant with EN

590/EN 15940

Diesel not compliant with EN 590/

EN 15940 ⇒ page 33

Diesel fuel filter: renewing

Every 90,000 km

Every 30,000 km

2.2.10

Spark plugs

Scope of work

Petrol engine compliant

E100

Petrol engine not compli‐

ant with EN 228 ⇒ page

36

with EN 228

Spark plugs: renewing

Every 60,000 km

Every 40,000 km

Every 30,000 km /

1)

20,000 km

or 4 years

1)

or 2 years

Every 90,000 km

and

1)

•

Applies for all 6-cylin‐

der engines

or 6 years

every 15,000 km /

10,000 km

1)

or 1 year

1)

Whichever occurs first.

2.2.11

Brake fluid

Scope of work

Climate and traffic conditions usu‐ Only for markets outside Europe

al for passenger vehicles

and with fixed oil change intervals

Every 2 years

Brake and clutch system: chang‐

ing brake fluid

3 years after initial registration,

then every 2 years

2. Service work

15

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

2.2.12

Natural gas system

Scope of work

Interval

Natural gas system: visually inspecting natural gas

tank for corrosion and leakage

3 years after initial registration,

then every 2 years

•

Applies only to Germany

Natural gas filler connection and sealing cap: check‐

ing condition, if necessary cleaning and checking

seal

3 years after initial registration,

then every 2 years

•

Applies only to Germany

2.2.13

Automatic gearbox

Scope of work

Climate and traffic condi‐ Countries with hot climate

USA

tions usual for passenger

⇒ page 31

vehicles

---

Automatic gearbox:

change ATF.

Every 60,000 km

Every 80,000 mi

2.2.14

Multi-purpose additive

Scope of work

Climate and traffic conditions usu‐

al for passenger vehicles

Russia

Multi-purpose additive for diesel

fuel: adding

---

At every service.

Multi-purpose additive for petrol

---

fuel: adding

2.2.15

Country-specific additional work dependent on time and mileage

Scope of work

Interval

®

At every service.

Reducing agent (AdBlue /DEF): replenishing

•

Only if requested by customer, and as a separate

charge

Dual clutch gearbox (DSG) 02E and 0D9: change

gear oil and filter.

Every 60,000 km

Every 120,000 km

Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH:

change gear oil.

Dual clutch gearbox (DSG) 0GC: change gear oil.

Diesel particulate filter: checking

At 180,000 km/210,000 km,

then every 30,000 km

All-wheel drive coupling: changing oil

Front differential lock: changing oil

Every 3 years

Natural gas system: visually inspecting natural gas

4 years after initial registration,

tank for corrosion and leakage

then every 2 years

•

Europe only (except for Germany)

Natural gas filler connection and sealing cap: check‐

ing condition, if necessary cleaning and checking

seal

4 years after initial registration,

then every 2 years

•

Europe only (except for Germany)

16

2. Service work

Polo 2018 ➤, Polo 2022 ➤, Taigo 2022 ➤

Maintenance - Edition 10.2021

Scope of work

Interval

®

Every 4 years

Reducing agent (AdBlue /DEF): changing

•

Applies only to vehicles driven less than

15,000 km in 4 years

Natural gas tank: renewing

Every 20 years

2.3

Service tables as of model year 2021►

A new maintenance concept has been introduced as of model

year 2021►. Compared with the previous concept, the main

features are as follows:

♦ Deviating scopes of service no longer include extended ad‐

ditional inspections. These must now also be carried out

within the scope of every inspection.

♦ Deviating service intervals: inspection is now always due

after the same interval, meaning e.g. for PR-number QI4:

after 30,000 km or 2 years, whichever occurs first.

♦ Individual intervals of the additional work have been adapted

to the new inspection interval.

2.3.1

Delivery inspection

Scope of work

Diagnostic work

– Transportation mode: switch off.

– Status of 12V battery: read.

•

Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation

mode.

– 12V battery: check using -VAS 6161-.

Only applicable to vehicles without battery data module.

•

– Service interval display: reset.

– Event memories of all systems: read.

Vehicle interior

– Front passenger airbag: check key switch and ON/OFF function.

– Vehicle interior: check for cleanliness.

– All switches, electrical consumers, sockets, gauges and other control elements: check function

– Window regulators: initialise (activate).

– Time and date: set.

– Two safety hammers: install according to installation instructions.

•

Applies only to the Netherlands.

– High-voltage battery: check charge level (recommendation: approx. 80% when handing over to custom‐

er)

•

Applies only to BEV and PHEV

Vehicle exterior

– Vehicle exterior: check for cleanliness.

– Wheel bolts: tighten to specified torque.

– Wiper blade protection: remove.

2. Service work

17

Service work -> Service tables up to model year 2020 for Your Volkswagen Taigo SUV First Generation (2021-2025)

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