Get Customer information Guide for Volkswagen Taos SUV First Generation (2022-2025)

Customer information

Warranty

Warranty Information

Your vehicle is covered by various warranties:

New Vehicle Limited Warranty.

Limited Warranty Against Corrosion Perforation.

Emissions Control System Warranties: Federal Emissions Control System Defect Warranty, Federal Emissions

Performance Warranty.

US battery electric vehicles: High-Voltage System Limited Warranty.

US models: Kansas Safety Belt Limited Warranty.

US models: California Emissions Control System Warranties: Short-term Emissions Defects Warranty, Long-term

Emissions Defect Warranty, California Emissions Performance Warranty.

You can ﬁnd detailed information on the website:

maintenance.vw.com

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately

inform the National Highway Trafﬁc Safety Administration (NHTSA) in addition to notifying Volkswagen of America, Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of

vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems

between you, your dealer, or Volkswagen of America, Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at:

Tel.: 1-888-327-4236 (TTY: 1-800-424-9153)

go to:

http://www.nhtsa.gov

or write to:

Administrator, NHTSA, 1200 New Jersey Avenue, SE. Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from

http://www.safercar.gov

Declaration of conformity

With this document, the manufacturer declares that the components listed in the following are in compliance with the basic

requirements and other relevant regulations and laws at the time of production of the vehicle.

Components

12 V socket

Depending on the equipment and the country, additional sockets with a voltage of 100–230 V ⇒

Introduction.

Event Data Recorder (EDR)

This vehicle is equipped with an event data recorder (EDR ). The main purpose of an EDR is to record, in certain crash or nea

crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a

vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short

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period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:

How various systems in your vehicle were operating;

Whether or not the driver and passenger safety belts were buckled/fastened;

How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

How fast the vehicle was traveling.

These data can help provide a better understanding of the circumstances in which crashes and injuries occur.

In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems

were switched on or off, had limited availability, or were inactive, it can also be understood if these functions steered,

accelerated, or braked the vehicle in the situations listed above. Depending on the vehicle equipment, systems may include:

Adaptive Cruise Control (ACC).

Lane Assist

Park Assist.

Parking systems

Autonomous Emergency Braking Function (Front Assist)

NOTE: EDRdata are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR

under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However,

other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely

acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition

to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information

if they have access to the vehicle or the EDR.

Volkswagen will not access, read or process the Event Data Recorder (EDR) data unless the vehicle owner gives permission.

This excludes contractual or legal regulations.

Due to the legal obligation to monitor products, Volkswagen is allowed to use data for ﬁeld observation as well as for research

purposes and quality improvement of vehicle safety systems. For research purposes, Volkswagen provides the data to third

parties in an anonymous format. This means the data does not reference the individual vehicle or the vehicle owner.

Infotainment system and aerials

The aerials for the Infotainment system are ﬁtted in various places in the vehicle:

On the inside of the rear window.

On the inside of the rear side windows

On the inside of the windshield

On the roof of the vehicle

Antennas on the inside of the window glass can be detected as thin wires.

NOTICE

Antennas that are located on the inside of the window glass can be damaged by abrasive objects or by corrosive and

acidic materials.

Never apply stickers over metal wires, for example on the rear window.

Never clean the antennas with corrosive or acidic materials.

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NOTICE

A retroﬁtted Infotainment system that is incompatible with the antenna ampliﬁer installed in the vehicle by the

manufacturer may damage the antenna ampliﬁer.

Before retroﬁtting an Infotainment system, contact an authorized Volkswagen dealer or authorized Volkswagen

Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen

Service Facility.

Component protection

Some electronic components and

control modules, such as the

Infotainment system, are equipped

with component protection at the

factory.

The component protection allows suitably qualiﬁed professionals to legitimately install or replace components and control

modules. Volkswagen recommends contacting your Volkswagen dealership.

In the following situations, component protection reduces the risk of components supplied by the factory being operated

without restrictions outside the vehicle.

Installation in other vehicles, for example the components have been stolen

Operating components outside of the vehicle

If a message about component protection appears in the instrument cluster display or on the Infotainment system screen,

contact a suitably qualiﬁed professional for assistance. Volkswagen recommends contacting your Volkswagen dealership.

Third Party Copyright Information

https://www.volkswagen.com/softwareinfo

Some products installed in this vehicle contain software components that are covered under Open Source licenses.

A list of the Open Source software components being used, including copyright information, the relevant Open Source license

conditions, and those applicable license texts, are available at the website given above. The source code of speciﬁc Open

Source software components can be requested from the vehicle manufacturer. The manufacturer will provide the source code

in accordance with the relevant license conditions, whereby you will only be charged for the provision costs, e.g. delivery

costs. The required information can be obtained at the website given above.

Labels and signs

Factory labels and signs with important information regarding vehicle operation are located in the engine compartment and on

several vehicle components.

Never remove these labels and signs or make them illegible.

If vehicle components equipped with labels and signs are replaced, suitably qualiﬁed professionals must place identical

labels and signs correctly in the same locations on the new components. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Safety certiﬁcate

A safety certiﬁcate on the driver's door jamb speciﬁes all necessary safety standards and guidelines of the trafﬁc safety

authorities in the applicable country at the time of manufacture. The month and year of production as well as the VIN may also

be listed. Read the information in the Owner's Manual ⇒ Safety certiﬁcate.

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WARNING

Removing labels and signs reduces the amount of information about potential hazards and may cause reduced vigilance

when working on the vehicle. This can cause serious or fatal injuries.

Never remove these labels and signs or make them illegible.

Follow the legal regulations.

Follow the Owner's Manual instructions.

NOTICE

Removing labels and signs increases the risk of operating errors and can cause damage to the vehicle.

Never remove these labels and signs or make them illegible.

Follow the legal regulations.

Perform service according to the speciﬁcations.

Fluids in the air conditioning system

Refrigerant in the air conditioning system

The label in the hood space provides information about the type and amount of refrigerant used in the vehicle air conditioner.

The label is in the front section of the hood space near the refrigerant ﬁller tubes ⇒

.

Refrigerant oil in the air conditioner

The air conditioner is ﬁlled with refrigerant oil. For information about the type and volume of refrigerant oil used, contact a

suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility ⇒ Repairs and technical modiﬁcations.

Warning: the air conditioning system must only be serviced by qualified technicians.

Refrigerant type. Type of

refrigerant oil. See service information (only available for authorized Volkswagen dealers and authorized Volkswagen

Service Facilities). The air conditioning system must only be serviced by qualified technicians. Flammable refrigerant.

Make sure all components are disposed of correctly and never install components removed from old vehicles or from

recycling in the vehicle.

DANGER

Maintenance of the air conditioner carried out by non-qualiﬁed personnel may endanger its operation and cause serious

or fatal injuries.

Only have the air conditioner serviced by suitably qualiﬁed professionals who have been trained according to the

SAE standard J2845 and certiﬁed according to the SAE standard J2911. SAE standard J639 must be complied

with while performing work on the air conditioner.

DANGER

The refrigerant is ﬂammable and may cause serious or fatal injuries if maintenance is carried out incorrectly.

Only have the air conditioner serviced by qualiﬁed professionals.

Keep the vehicle away from naked ﬂames, sparks and other ignition sources.

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DANGER

The refrigerant is under pressure and may explode if heated. This may cause serious or fatal injuries.

Only have the air conditioner serviced by qualiﬁed professionals.

Keep the vehicle away from naked ﬂames, sparks and other ignition sources.

DANGER

The refrigerant may form toxic fumes if it comes into contact with hot surfaces. Inhaling them may cause poisoning or

even death.

Only have the air conditioner serviced by qualiﬁed professionals.

NOTICE

Repairing or replacing the evaporator with replacement parts from scrap vehicles or recycled parts may damage the air

conditioner.

Never have repairs to the evaporator carried out with replacement parts from scrap vehicles or recycled parts.

Only have replacement parts for the air conditioner evaporator ﬁtted that are certiﬁed and marked in accordance

with SAE standards J2842 HFO-1234y and R744.

Only have the air conditioner serviced by suitably qualiﬁed professionals who have been trained according to the

SAE standard J2845 and certiﬁed according to the SAE standard J2911. SAE standard J639 must be complied

with while performing work on the air conditioner.

Have damaged or missing refrigerant labels, e.g. in the engine compartment, replaced.

Product recycling

Disposal of Old Batteries

As with electronic devices, old batteries must be collected and recycled separately by the end user. These batteries are

indicated by the crossed-out wheeled garbage can symbol

. You, as the end user, are legally obliged to return old batteries

⇒

.

In many federal states, old batteries can be handed in to an authorized Volkswagen dealer or authorized Volkswagen

Service Facility.

You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

Disposal of Old Electric/Electronic Devices

Your vehicle contains electric/electronic devices, such as remote controls. You can recognize these from the symbol of the

crossed-out wheeled garbage can

.

Old devices with this marking must be collected separately from normal household garbage and disposed of in accordance

with legal requirements.

Batteries within devices that are not permanently installed must be removed beforehand and disposed of separately as

batteries.

Any saved personal data must be erased before disposal of old devices.

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You can obtain more information on return and recycling from your authorized Volkswagen dealer or authorized Volkswagen

Service Facility.

WARNING

If batteries containing lithium are damaged, gaseous or liquid substances may escape, posing a signiﬁcant risk to health

and the environment. A short circuit at the battery terminal may result in a ﬁre or explosion. This could result in serious or

fatal injuries.

Take extreme care when handling batteries containing lithium.

Never heat up lithium-containing batteries.

Never damage lithium-containing batteries.

Never short circuit the battery terminals.

Batteries containing heavy metals are marked with the chemical symbols Hg (mercury), Cd (cadmium) and/or Pb (lead).

Heavy metals can be harmful to the health of humans and animals and accumulate in the environment.

In order to avoid these consequences, it is imperative to ensure you collect batteries separately and return them

properly.

Batteries for the remote control vehicle key and remote controls may contain perchlorate. For information on how to

handle these materials correctly, see the following website: www.dtsc.ca.gov/perchlorate. Follow all the legal

speciﬁcations for dealing with and disposing of these batteries. Volkswagen recommends having these batteries replaced

and disposed of by suitably qualiﬁed professionals. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

Old vehicle return and scrap disposal

Old vehicle return

At the end of its life cycle, your vehicle should be recycled or disposed of in an environmentally friendly manner. This is why

the last owners of vehicles in many states are legally obliged to hand their vehicles over to an authorized treatment facility.

Volkswagen has already made provision for this point: Recycling centers where you can hand over your vehicle are available

throughout many federal states.

Find out more information about recycling centers from your authorized Volkswagen dealer or authorized Volkswagen Service

Facility.

Scrap disposal

If scrapping the vehicle or its individual parts such as the airbag system and the safety belt pretensioners, the applicable

safety regulations must always be followed. Suitably qualiﬁed professionals will be familiar with these provisions. Volkswagen

recommends contacting your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

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Notes on radio regulations

Declaration of conformity for radio equipment for the USA

Approval mark for radio systems in the USA.

With this document, the manufacturer declares that the radio equipment listed in the following is in compliance with the basic

requirements and other relevant regulations and laws at the time of production:

These devices meet the requirements of:

FCC Section 15.19

These devices comply with Section 15 of the FCC requirements. Operation is subject to the following two requirements:

(1) This device must not cause any harmful interference and

(2) this device must accept all received faults, including interference that could lead to unwanted operations.

FCC Section 15.21

CAUTION:

Changes or modiﬁcations that have not been expressly approved by the authority responsible for compliance with the

regulations may result in revocation of the user's authorization to operate the device.

The radio systems listed below are not available in every vehicle.

Connection to the outside antenna

Antenna

Adaptive Cruise Control (ACC)

Antenna ampliﬁer

Rear Trafﬁc Alert.

“Blind spot” sensor.

Bluetooth®.

Electronic immobilizer

Remote start relay function.

Remote control key (vehicle)

Garage door opener

ID. Cockpit.

Infotainment system

Keyless Access.

Instrument cluster, electronic immobilizer

Autonomous Emergency Braking (Front Assist).

Radar sensors for assistance systems

Tire pressure sensors

Phone interface

Volkswagen Car-Net control module

Wi-Fi hotspot.

Central control module

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Radio systems with this marking must be collected separately from normal household garbage and disposed of in

accordance with legal requirements ⇒ Product recycling. Symbol for limited use of certain hazardous substances in

electrical and electronic devices in accordance with the RoHS directive.

Approval numbers

FCC ID: 2AAJCBR20, FCC ID: 2AAJCBR21, FCC ID: 2AA98, FCC ID: 2AA98-COLOUR5C, FCC ID: 2AA98-MEDIUM5C,

FCC ID: 2AA98-MEDIUM5C21, FCC ID: 2AA98A, FCC ID: 2AHPN-WLC, FCC ID: 2AOUZ17101001,

FCC ID: 2AOUZ17101002, FCC ID: 2AOUZ17101010, FCC ID: 2AOUZ17101022, FCC ID: 2AOUZ17101023,

FCC ID: 2AOUZ17101031, FCC ID: 2AOUZ17101032, FCC ID: 2AOUZ17101033, FCC ID: 2AOUZ17101034,

FCC ID: 2AOUZ17101041, FCC ID: 2AOUZ17101042, FCC ID: 2AOUZ17101043, FCC ID: 2AOUZ17101051,

FCC ID: 2AOUZ17101052, FCC ID: 2AOUZ17101053, FCC ID: 2AOUZ17101054, FCC ID: 2AOUZ17101055,

FCC ID: 2AOUZ17101056, FCC ID: 2AOUZ17101057, FCC ID: 2AOUZ17101071, FCC ID: 2AOUZ17101072,

FCC ID: 2AOUZ18020531, FCC ID: 2AOUZ18020532, FCC ID: 2AOUZ18020533, FCC ID: 2AOUZ18020534,

FCC ID: 2AOUZ18100931, FCC ID: 2APOM-MQBA0, FCC ID: 2AVXWWSBRC001, FCC ID: 2AXPS-WPC003-1,

FCC ID: 772C-LB1FD, FCC ID: BEJLCW05-VWE5, FCC ID: BEJMIB2, FCC ID: BEJMIB2PQ, FCC ID: BEJ-MEBICAS3,

FCC ID: BEJ-MIBPQMIN, FCC ID: BEJ-MIB3OI, FCC ID: BEJTLAHW3IU-E, FCC ID: BEJTLAHW3IU-N,

FCC ID: BEJTLVHE4IU-E, FCC ID: BEJTLVHE4IU-N, FCC ID: BEJTLVHM3IU-E, FCC ID: BEJTLVHW3IU-E,

FCC ID: BEJTLVHM3IU-N, FCC ID: BEJTLVM3IU-N, FCC ID: BEJTUVM01IU, FCC ID: CWTUGZZF1,

FCC ID: CWTUGZZF2, FCC ID: IYZVK2, FCC ID: KR5-BCMEVOC, FCC ID: KR5FS14T, FCC ID: KR5FS14TK,

FCC ID: KR55NA920791A, FCC ID: LTQR3TR, FCC ID: NBG010180T, FCC ID: NBG010905A, FCC ID: NBG011719A,

FCC ID: NBG013854, FCC ID: NBG01RS4, FCC ID: NBG011719A, FCC ID: NBG10176, FCC ID: NBG9068,

FCC ID: NBG92596263, FCC ID: NBGBCMEVO, FCC ID: NBGBCMEVO5, FCC ID: NBGBCM2R, FCC ID: NBGFS09P03,

FCC ID: NBGFS12A, FCC ID: NBGFS12A01, FCC ID: NBGFS12P, FCC ID: NBGFS12P01, FCC ID: NBGFS12PM,

FCC ID: NBGFS12P01M, FCC ID: NBGFS125C, FCC ID: NBGFS125C1, FCC ID: NBGFS125C5, FCC ID: NBGFS173NP,

FCC ID: NBGFS173NPM, FCC ID: NBGFS173NR, FCC ID: NBGFS1744M, FCC ID: NBGFS19, FCC ID: NBGFS191,

FCC ID: NBGFS93N, FCC ID: NBGMQBBB, FCC ID: NBGMQBBH, FCC ID: NBGPQ12P01, FCC ID: NBGRSB19,

FCC ID: NF3-FR5CPEC, FCC ID: NF3-LRR3SCU, FCC ID: NF3-LRR4, FCC ID: NF3-MRR1PLUS, FCC ID: NF3-

MRR1REAR, FCC ID: NF3-MRREVO14F, FCC ID: NF3-LRR3SCU, FCC ID: NT8-FPK8IMMO5D, FCC ID: NT8-

VWMIBREGIO, FCC ID: NZLADHL5D, FCC ID: NZLJCIBUSHL4, FCC ID: OAYARS4B, FCC ID: OAYARS5B,

FCC ID: OYGTSSRE4UD, FCC ID: OYGTSSRE4UF, FCC ID: OYGTSSSG4G5, FCC ID: QIPALAS6A-US,

FCC ID: QISME919BS-567BN, FCC ID: QISME919BS-567BNB, FCC ID: QZ9-KA3, FCC ID: RK7MBC-NAR,

FCC ID: RK7MBC-NAR2, FCC ID: RK7185-00, FCC ID: RK7186-00, FCC ID: RX2BNFHL, FCC ID: RX2BNFLL,

FCC ID: T8GA270, FCC ID: T8GA475, FCC ID: T8GA476, FCC ID: T8GP114, FCC ID: VPYLB1KD, FCC ID: WJLHT-5,

FCC ID: NF3-FR5CUEC, FCC ID: NBG01RS55, FCC ID: NF3-F5CP42, FCC ID: NBG01RS53,FCC ID: NBGFS125C1,

FCC ID: BEJ-MIB3OIVR-E, FCC ID: BEJTLVHM3IU-N, FCC ID: 2AXPS-WPC003-1, FCC ID: 2AXPS-WPC003-5,

FCC ID: 2ACC7DDAECE02.

Interference statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

CAUTION TO USERS: Changes or modiﬁcations not expressly approved by the party responsible for compliance could void

the user`s authority to operate the equipment.

FCC RF Exposure Statement

FCC ID: RK7MBC-NAR

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow

the speciﬁc operating instruction for satisfying RF exposure compliance. This transmitter must not be co-located or operating

in conjunction with any other antenna or transmitter.

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This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have provider's consent. Most wireless

providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If

you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as speciﬁed by the manufacturer. Antennas MUST be

installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by FCC or a licensed wireless service provider.

WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.

Wireless notice

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio

frequency (RF) Exposure Guidelines. This transmitter must not be colocated or operating in conjunction with any other

antenna or transmitter. The antenna should be installed and operated with minimum distance of 20 cm between the radiator

and your body.

FCC Class A digital device notice

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required

to correct the interference at his own expense.

FCC Class B digital device notice

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

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Technical data

Information on technical data

General information about speciﬁcations

As long as nothing else is speciﬁed or listed, the technical data applies to the base model. Different values may result due to

optional equipment, different model versions, special equipment, and country-speciﬁc equipment. The speciﬁcations in the

legal vehicle documents always take precedence.

The drive and power of the vehicle are listed in the ofﬁcial vehicle registration.

Weight

The values for the curb weight in the following tables apply to a vehicle ready for operation with standard equipment, without a

driver, with ﬂuids including 100% full fuel tank. Optional equipment and retroﬁtted equipment will increase the speciﬁed curb

weight and reduce the possible load.

The load consists of the following weight:

Passengers.

All luggage inside and outside the vehicle.

Attachments.

The permitted total vehicle weight and the gross axle weight rating must never be exceeded. The permissible values are

indicated on the safety compliance label or on the identiﬁcation label on the B-pillar on the driver's side ⇒ Safety

certiﬁcate ⇒ Identiﬁcation label.

Performance

The performance was determined without equipment that limits performance, such as add-on parts.

Due to technical or legal reasons, the performance speciﬁcations and mileage may vary.

On some engines with heavy duty suspension, the speed maximum speed may be limited and lower.

Incline angle

The incline angle is the speciﬁcation up to which the vehicle is able to drive uphill on an angle with its own power. This can

depend on the road conditions, the weather conditions, and the engine power, among other things. The values apply to a

vehicle that is in motion and not to a vehicle that starts to drive form a stationary position.

A rising difference in altitude (incline) on a 100 m (approx. 300 ft) stretch is given in percentage or degrees (100% =

45 degrees).

Vehicle Identiﬁcation Number (VIN)

Structure of the vehicle identiﬁcation number (VIN)

The vehicle identiﬁcation number (VIN, VIN) consists of 17 characters. These characters can be sorted into seven groups.

The structure is explained using the following examples of vehicle identiﬁcation numbers.

Group

1

Position

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

7

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Customer information for Your Volkswagen Taos SUV First Generation (2022-2025)

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