time, should this be required legally, by order or compulsory measure, or be necessary in emergencies, provided that the
VW Car-Net® equipment has not been deactivated.
After registering successfully, inform all users of the vehicle that the following data from the vehicle is sent or automatically
received:
Speed
Location.
Further information.
Functions and services of VW Car-Net® and every trial or paid subscription may be adjusted, ended, deactivated,
reactivated or enhanced without additional notifications. You can read details regarding subscription, Terms of Use and
privacy policy at:
carnet.vw.com
Mobile online services can be adapted online at any time via myVW or the myVW app.
Factory settings
Resetting the Infotainment system to factory settings is reserved primarily for vehicle dealers and is primarily used for comple
repair or fault rectification measures. It is strongly advised that, as a vehicle owner, you do not reset the Infotainment system
to factory settings because this will influence other vehicle services and functions. Resetting the Infotainment system to factor
settings will remove your vehicle from your Volkswagen user account and automatically unsubscribe any active VW Car-Net®
subscription.
Situations that can affect system functions
Even if requirements for the usage of these services have been met, the performance of Volkswagen services may be
impaired or blocked by various factors that are outside of the control of Volkswagen. In particular, this includes:
Maintenance, repairs, deactivations, system updates, and technical improvements to the telecommunications systems,
satellites, servers, and databases.
Malfunction, impairment, or interruption of the mobile network and GPS reception, for example due to high speeds, solar
storms, weather conditions, regional circumstances, malfunctioning equipment, and high mobile network usage in the
applicable radio cells.
If you are in a location with no or very poor cell phone or GPS reception. These locations may include tunnels, areas
between tall buildings, parking garages, underpasses, mountains, and valleys.
Limited availability of information or incomplete or incorrect information from third-party providers, such as on map
displays.
In countries, federal states and regions where online services are not offered.
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